Maycroft Residential Care

73 High Street, Meldreth, Royston SG8 6LB
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9.8 91 Reviews
  • Maycroft Residential Care, Royston
Maycroft Residential Home is an attractive care home, found in the quiet village of Meldreth just ten miles from Cambridge, and offers personalised residential services to 25 residents from the surrounding counties, including those with dementia.
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Care Provided by Maycroft Residential Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1425
  • RESPITE Self-Funded Residential Care: from £1525

Subject to care needs assessment

These prices are only a guideline, please contact Maycroft Residential Care to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Neshie Alamo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (20)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Maycroft provides free parking on-site

Maycroft Residential Care Reviews (91)

9.8

Maycroft Residential Care has a Review Score of 9.8 (9.787) out of 10, based on 20 reviews in the last 2 years.
Over all time Maycroft Residential Care has 91 reviews.

Overall Experience
  • 76
  • 15
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Date Published
  • 91
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  • 20
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Reviewer Connection to Maycroft Residential Care
  • 37
  • 15
  • 9
  • 5
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
Total of 91, showing 81-91
Review from Raymond P (Partner of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came into contact with Maycroft Residential Care when my dear love, my partner, became a resident. My distress was very evident to the manager and staff. We were helped through a very difficult time, our distress was assuaged. The comfort and cleanliness (sparkling is the word!!), the consistent help
my lady has and continues to receive, I am welcomed on my daily visits, I have I have lunch daily and the food is excellent and varied. The activities and visits to places bespeak an attitude and approach to the residents needs both mental and physical! I cannot speak too highly of Maycroft Residential Care.
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Review from Rosemary C (Wife of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband who had advanced Alzheimer's and therefore very little language or understanding was very happy and contented in this home. During the last 4 months, he became bed bound as the illness advanced. As I do not drive and live alone, I did not want this as it would have meant I could visit him
every day or at night if necessary. The manager and senior staff decided he should stay in his own room with a hospital bed and mattress. Suitable food was prepared and he was kept clean and comfortable for the last 14 weeks of his life. They kept me well informed of any changes and liaised regularly with the G.P. He could not have been better looked after anywhere else and certainly not in the hospital. He recognised the regular staff and allowed them to help him to the line.
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Review from D W (Brother of Resident) published on 8 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Maycroft, my sister has gained weight and her overall health and wellbeing has improved beyond all expectations. The care she receives at Maycroft has without a doubt extended her life.
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Review from Mark P (Son of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father suffered from Gait Apraxia (an inability to control the movement of his legs or to balance steadily) and a rapid onset of unspecified dementia.
He was a resident of Maycroft for approximately seven months. We chose Maycroft following visits to many care homes within a 20 miles drive from
our home in Hertfordshire.
Above everything, we wanted a small, hands-on establishment, 25 residents was ideal.
At every level, my father was looked after in a manner which met his every need. We could visit at any time (including meal times). The resident chefs were good and were part of the whole care delivery solution. The manager was always available for open discussions and each and every carer, irrespective of their own age, treated my father, the other residents and ourselves with the utmost courtesy and respect.
We visited many care homes, don't judge by the quality of the building, carpets and drapes.
Maycroft stands head and shoulders above the rest.
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Review from Barry C (Brother of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ones with dementia could be a bit more segregated from those with more sound minds. The care home is very, very good clean and tidy. The staff are always welcoming and polite. Overall I'm am please my brother is in such a good home.
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Review from Emma K (Daughter of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful home with really caring staff and excellent management. My mother, who has Alzheimer's, has done really well since moving here. She loves the activities and entertainments put on for the residents.
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Review from Roger P (Son-in-law of Resident) published on 25 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are caring and considerate and we are more than happy that mum is well cared for. The home is clean and the rooms are pleasant and bright. There are activities and a selection of singers go in on a regular basis. Overall an excellent home.
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Review from David C (Son of Resident) published on 24 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Maycroft for some time. I have never had cause to question the standard of care she has received. The staff have always been approachable. Although my mother has dementia, she has an excellent rapport with the staff, both nursing and ancillary. I am very happy with the
home.
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Review from Sandra W (Sister of Resident) published on 24 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother had motor neurone disease and was aged 59. The care and devotion from the staff was remarkable, he wanted for nothing. He was so young and as the disease progressed the staff were wonderful in the way they cared for him. The home is not a luxurious one, but look further and what is important
is the quality of staff, which this home has. The residents are catered for in every way, with various activities every afternoon.
The Manager is to be complemented on the way this home is run. I would have no hesitation in recommending it to anyone thinking of putting a dear one in residence here.
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Review from CS C (Brother of Resident) published on 16 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Maycroft Care Home is first class. All the residents are very happy, comfortable and very well cared for. Food entertainment is provided, relatives and friends are always welcomed to visit at any time. The staff are all very friendly and willing to answer any questions asked.
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Review from Mark J (Cousin of Resident) published on 11 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring and helpful. Staff make this a friendly and efficient home with my limited experience. I suspect the residents are comfortable and seem happy. They respond to residents needs professionally with care and compassion.
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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Maycroft Residential Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Maycroft Residential Care is calculated as follows: ( (191 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 235 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Maycroft Residential Care is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Neshie

Neshie Alamo

Job Title: Home Manager

I have been qualified as a Registered Nurse since 1997 in my home country Philippines. Before I moved in the UK I was working in a Singapore hospital.


I count myself fortunate to have gained so much valuable experience. My career in the Care sector started 17 years ago and I have held a range of positions.


Before joining Maycroft I was working in one of Advinia’s homes in Norfolk as a Deputy Manager.


Whilst working in care I have been lucky enough to receive several awards. In 2021, I was a Regional Finalist in the Great British Awards East of England for Frontline leader. This year I was a Finalist for Inspirational Senior Care Worker in Star of Social Care awards.


For me, this is not only a job but a vocation. I have a passion for making a difference in people's lives and for our residents to have compassionate and quality care. To always make sure that their well-being is being prioritized. To do my absolute best to make sure that they are being treated with dignity and respect.


I look forward to seeing Maycroft continue to grow and to supporting our lovely residents and my colleagues as that happens.

Simone

Simone Thiemann

Job Title: Wellbeing Coordinator

I’m fully committed to our person-centred approach to wellbeing, as I believe every resident is an individual with their own unique story and life experiences.


Although I’ve only been in this role for around eight months, I’ve loved the challenge of getting to know what makes each of our residents tick. My background in psychology and memory research has been invaluable, it helps me recognise potential barriers to engagement and find creative ways to overcome them.


We aim to provide a wide variety of activities that are both stimulating and meaningful, always listening to and observing our residents so we can adapt to their needs and preferences.


Caring for the wellbeing of our residents is not only fulfilling but incredibly rewarding, every smile and moment of connection reminds me why I love what I do.

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