Maycroft Residential Care

73 High Street, Meldreth, Royston SG8 6LB
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9.8 91 Reviews
  • Maycroft Residential Care, Royston
Maycroft Residential Home is an attractive care home, found in the quiet village of Meldreth just ten miles from Cambridge, and offers personalised residential services to 25 residents from the surrounding counties, including those with dementia.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1425
  • RESPITE Self-Funded Residential Care: from £1525

Subject to care needs assessment

These prices are only a guideline, please contact Maycroft Residential Care to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Neshie Alamo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (20)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Parking

  • Maycroft provides free parking on-site

Maycroft Residential Care Reviews (91)

Total of 91, showing 1-20
9.8

Maycroft Residential Care has a Review Score of 9.8 (9.787) out of 10, based on 20 reviews in the last 2 years. Over all time Maycroft Residential Care has 91 reviews.

Overall Experience

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Date Published

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Review from Alison H (Daughter of Resident) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Maycroft Care home provides a warm family atmosphere for Mum. The garden is lovely and a lot of effort has gone into it looking nice for the residents. It's a great space for the residents to sit in and my mum can have guests and sit with them outside in the shade. The staff are always welcoming and
accommodating. Mum has lots of activities provided at the home and had a trip out to Felixstowe at the coast this June. The GP visits regularly and mum is always monitored with blood tests and check ups, it's really been a great little care home to discover in Meldreth. With under 25 residents creating a more homely effect. Many thanks to all the staff for looking after my mum.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank-you very much for your lovely review and on behalf of the whole team, we are thrilled that you are so happy with the service and care that your dear mum receives at Maycroft. Best wishes

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Review from Pauline B (Regular Volunteer) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Maycroft treat their residents with the utmost professionalism whilst treating them as people with feelings and personality. They always put everything into an event, be it someone's birthday or a special day in the year, they always make it fun and inclusive. Care standards are high.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank-you very much for your positive feedback. We will share your generous comments with the team who will be delighted that their commitment and efforts are appreciated and recognised. Very best wishes.

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Review from E F (Daughter of Resident) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff at Maycroft for the wonderful 100th birthday party they organised for our mother. Some of her grandchildren visited the weekend before and were made very welcome. On the day there was entertainment followed by a fish and chip lunch for all her family, served outside
in the garden. We also enjoyed a delicious birthday cake and some 'bubbly' with her. Thank you.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank-you for your lovely review. What a wonderful lady and a remarkable achievement to be 100 years young!! We are delighted that you enjoyed marking this very special occasion and send our very best wishes to you and all the family.

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Review from Clare C (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a most joyful and happy celebration of Mother's Day on Sunday 30th March. The main communal area was colourfully decorated. There was much singing and dancing and everyone seemed to be enjoying themselves and singing along. The tea was excellent too! The staff were very attentive to their residents
and very prompt in attending to their needs. Overall, I have every confidence they are looking after our mother with every good intention and care. The professional team are very friendly and open to all our requests. They always have a smile. They frequently ask us if we would like tea or coffee or water. It is so warming to be welcomed and the residence is so homely.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank-you so much for your review and it is wonderful to hear that you enjoyed the Mother's Day celebrations at Maycroft. Best wishes.

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Review from MALCOLM C (Regular Volunteer) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Maycroft Residential Care Home on Mother's Day and was moved by the caring of all the staff who go the extra mile to bring happiness to the residents. The Party food was delicious and well presented and the staff took care to adhere to all hygiene rules. The Manager is very professional and
gets involved with everything. All staff, Manager and catering staff get a ten out of ten from me.

Reply from Neshie Alomo, Home Manager at Maycroft Residential Care

Thank you very much for your lovely review. We will pass on your kind words of praise to the team. Best wishes.

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Review from Sue B (Daughter-in-law of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Maycroft since 2016 and has had exemplary care from Maycroft and all staff with all needs being met to a high standard. The new manager is such a caring person and always helpful.

Reply from Neshie Alomo, Home Manager at Maycroft Residential Care

Thank you very much for your review, we are delighted that you are so pleased with the care your mother-in-law receives at Maycroft . Best wishes.

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Review from K B (Daughter of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Maycroft for the last 3 years and she suffers from Dementia.
The staff are very caring and patient ensuring that she always feels safe and reassured with the manager providing guidance and support if needed.
With this being a small home the residents are familiar
with each other and activities occur on a regular basis for all to enjoy. A hairdresser also visits once a week with an optician and podiatrist also coming when needed.
In summary, the home gives me peace of mind that Mum is being looked after by people who care and can adapt to Mum's changing condition when needed but more importantly Mum is happy living here.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your lovely review. It is great to know that you and the family feel so reassured that your dear mother is being well cared for and that she is comfortable and content living at Maycroft Care Home. We will pass on your kind comments to the team and we all send our very best wishes.

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Review from R S (Daughter of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Maycroft always go above and beyond for my mother. I cannot thank them enough for the kindness and care that they consistently show to all our family.
They go out of their way to ensure they give their full support wherever needed.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you so much for your lovely review. We are delighted that your dear mother is so happy at Maycroft and that you and the family feel reassured and supported. Best wishes.

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Review from C B (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Maycroft for only a few weeks, but the care he received in this time was exceptional.
The home is very well run by the current manager and team. The home is small, and friendly and the staff have a great relationship with their residents.
My father was made very welcome
and cared for compassionately, as was his family when visiting.
I would not hesitate in recommending Maycroft to friends looking for a residential home for their loved ones.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you so much for your recommendation and for your kind words. We send our very best wishes to you and the whole family.

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Review from J R (Nephew of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been very well cared for and enjoys a little bit of pampering that she didn't allow herself at home. There have been activities and socialising even when external events have made staffing difficult. Easy communication has been reassuring.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your lovely review and it is very reassuring to know that you are happy that your aunt is being well cared for. Best wishes

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Review from Janet S (Wife of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Maycroft staff are always accessible and helpful. Never have to look for help, it's always there. Very caring environment with good leadership from the top. All
Staff members are cheerful and always helpful.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you so much for your lovely comments which we will proudly share with the team. Best wishes

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Review from Caroline D (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Maycroft and has a lovely downstairs en-suite garden room. The staff are caring and there is a real homely feel in the home, lots of chatter music and laughter, and always someone to chat with and support them. The manager is first class and goes over and above for every resident and communication
home from the senior team regarding Mum's health and concern is so very reassuring. I would certainly recommend this smaller homely care home.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your feedback and review which we will share with the team. Best wishes

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Review from Heather C (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has flourished since she has been at Maycroft. She is eating well and even gaining weight. She is clean and tidy and looks healthy and happy. There are plenty of activities for her to take part in and all staff are very attentive, supportive, patient and kind. The management is exceptional,
and I feel it has gone over and above in keeping me updated with how my mother is settling into life in the care home. The home itself is clean and very welcoming and has a real 'family' feel about it.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for sharing your experience. We are delighted that your mother is thriving and enjoying life at Maycroft Care Home. We strive to create a welcoming 'home from home' environment and your comments really are appreciated. Best wishes.

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Review from Anna C (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has needed care 24/7 at Maycroft since January of this year and I would like to say she has been very well looked after by friendly, supportive and expert staff. The food and entertainment provided are of a very high standard and the accommodation is excellent. Many thanks to you all.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your lovely review and feedback regarding your mother's stay at Maycroft. We are delighted that you feel supported and well looked after. Best wishes.

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Review from A N (Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My need was for convalescent/respite care following a severe gastric episode. I also have a past history of PTSD/trauma. My stay at Maycroft was at short notice but I was welcomed into a warm and friendly atmosphere and family. I needed help and was given it. I found the staff competent and caring.
Should I ever need a break again, I would choose Maycroft.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your review and for your recent stay at Maycroft. Please let us know if we can be of assistance again in the future. Best wishes.

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Review from Doreen E (Wife of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We felt the warmth and homely atmosphere of Maycroft as soon as we crossed the threshold and knew this was the right place for my husband who suffers with Dementia. Our feelings have been proven correct now that he has lived there for the past seven months.
It was a heart-wrenching experience letting
our loved one go and passing his care over to strangers. But the manager and staff have been exceptional in helping us all deal with this huge change in our lives and welcomed us all into their family. They are friendly, very caring, and approachable, and go the extra mile to ensure that the health and happiness of the residents is paramount.
The Residents are encouraged to take part in organized varied daily activities. My husband has joined in some of these including cooking Brownies, much to our surprise, the first time cooking in eighty-one years! We are always welcome to visit, join in the activities and are invited to Celebrations which we have thoroughly enjoyed.
Thank you Maycroft.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you so much for your lovely review and we are delighted that we were able to make the transition into Maycroft Care Home a little easier for your husband and for the family. We will pass on your kind comments to the team. Best wishes.

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Review from Alison F (Daughter-in-law of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been more than pleased with the help and support given to my mother-in-law and the care and support shown to the family, especially in the early days when she was very unsettled. Nothing is too much trouble and we feel able to ask anything and staff whenever we visit we are always asked if she
or ourselves need anything.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your review, we are delighted that you are so pleased with the care your mother-in-law receives at Maycroft and the family feels supported. Best wishes.

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Review from Andrew W (Son of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff and atmosphere. Dad has transformed into much more of his old self. A great home. After previous negative experiences at other homes, the effort of the staff and management is hugely appreciated.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your review. We are delighted that your experience at Maycroft has been so positive and that your dad is doing so well. Best wishes.

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Review from Maureen H (Friend of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never seen my friend's husband look so happy and content since he had to go into care. Maycroft Residential Care obviously suits him. He smiles so much which is a joy to see. He now joins in with whatever is going on. Everywhere is clean and tidy and the rooms are excellent. Everyone is treated
with care and dignity This is all down to the excellent manager and her wonderful staff. Everyone is so friendly and welcoming. They are a team to be proud of and I would have no hesitation in recommending Maycroft to anyone.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you so much for your review. We are thrilled that your friend's husband is so happy and content at Maycroft. Our mission is always to create a home-from-home atmosphere where everyone feels comfortable and welcome. We will share your kind comments with the team. Best wishes.

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Review from Kathleen W (Wife of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has Alzheimer's, was in two previous care homes where he was constantly pacing and agitated before moving to Maycroft. In just one month, the change in him is incredible. The homely atmosphere and lovely, caring staff have have made him so much more relaxed and happy. All our family
and friends, when visiting, have commented on the huge change. This is thanks to the manager, carers and all the supporting staff who have helped him settle in and feel so welcome. When I go to visit him I am always greeted by the staff with a lovely smile and kept up to date with how he is doing. He now joins in with the various activities, which never happened where he was before. The residents' families receive weekly updates of the past week's activities from the manager, which is always very welcome. I cannot praise the Maycroft enough and would highly recommend to anyone.

Reply from Paul Lawson, National Sales Manager at Maycroft Residential Care

Thank you very much for your lovely review. We are all really pleased that your husband is so settled, happy and thriving at Maycroft. We strive to create a home-from-home atmosphere where residents feel comfortable and can enjoy living. We will pass on your kind words of praise to the team. Thank you again for the recommendation, best wishes.

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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Maycroft Residential Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Maycroft Residential Care is calculated as follows: ( (191 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 235 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maycroft Residential Care is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (4)

Meet the Team (1)

Neshie

Neshie Alamo

Job Title: Home Manager

I have been qualified as a Registered Nurse since 1997 in my home country Philippines. Before I moved in the UK I was working in a Singapore hospital.


I count myself fortunate to have gained so much valuable experience. My career in the Care sector started 17 years ago and I have held a range of positions.


Before joining Maycroft I was working in one of Advinia’s homes in Norfolk as a Deputy Manager.


Whilst working in care I have been lucky enough to receive several awards. In 2021, I was a Regional Finalist in the Great British Awards East of England for Frontline leader. This year I was a Finalist for Inspirational Senior Care Worker in Star of Social Care awards.


For me, this is not only a job but a vocation. I have a passion for making a difference in people's lives and for our residents to have compassionate and quality care. To always make sure that their well-being is being prioritized. To do my absolute best to make sure that they are being treated with dignity and respect.


I look forward to seeing Maycroft continue to grow and to supporting our lovely residents and my colleagues as that happens.

Frequently Asked Questions about Maycroft Residential Care

What types of Care is Maycroft Residential Care registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Maycroft Residential Care have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Maycroft Residential Care?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access & Phone Point in own room are some of the Facilities & Services.

How far is Maycroft Residential Care to the centre of Royston?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maycroft Residential Care to verify any information. View our terms and conditions. Maycroft Residential Care has an Enhanced Service - more info.