Maycroft Residential Care

73 High Street, Meldreth, Royston SG8 6LB
Review Us
9.8 91 Reviews
  • Maycroft Residential Care, Royston
Maycroft Residential Home is an attractive care home, found in the quiet village of Meldreth just ten miles from Cambridge, and offers personalised residential services to 25 residents from the surrounding counties, including those with dementia.
Show Maycroft Residential Care on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1425
  • RESPITE Self-Funded Residential Care: from £1525

Subject to care needs assessment

These prices are only a guideline, please contact Maycroft Residential Care to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Neshie Alamo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (20)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Maycroft provides free parking on-site

Maycroft Residential Care Reviews (91)

9.8

Maycroft Residential Care has a Review Score of 9.8 (9.787) out of 10, based on 20 reviews in the last 2 years.
Over all time Maycroft Residential Care has 91 reviews.

Overall Experience
  • 76
  • 15
  • 0
  • 0
  • 0
Date Published
  • 91
  • 6
  • 12
  • 20
  • 71
Reviewer Connection to Maycroft Residential Care
  • 37
  • 15
  • 9
  • 5
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 91, showing 21-40
Review from Ken M (Son of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Maycroft Residential Care for over a year now and it has been a great move for her. The outstanding care from staff and genuine interest and kindness towards all the residents is heart-warming. My mum's quality of life has improved so much with the interactions and activities
(especially scrabble her favourite) throughout each day. I tend to visit each Saturday and bring the dog to the garden or up to Mum's room which she loves (as do most of the other residents who like to come and pat him!). Nothing seems to be too much trouble for the staff and we receive lots of pictures and videos of the daily activities which is wonderful. The home is warm and very comfortable with high quality furnishings everywhere. Can't recommend Maycroft Residential Care highly enough.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for this lovely review, it is very much appreciated.
We promise you more good times to come!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H C (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has dementia and was refusing to go into any care home. However, due to careful planning and gentle persuasion, she agreed to a trial period at Maycroft. We were astonished at how quickly she adapted. She takes part in nearly all the activities and has made friends.
Our mother was extremely
fussy with food and was losing weight. She now enjoys meal times and has gained weight. The staff have been excellent and we consider ourselves very lucky to have got her a place.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for your lovely review. Mum certainly is enjoying life to the full! I know she is particularly looking forward to the festive programme which I'm sure she will really enjoy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Daughter of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Maycroft for 17 months now and the improvement in her mental and physical health, has been truly amazing. She is genuinely happy there. The wonderful program of activities suits her very well as she likes to be busy. All the carers are unbelievably patient and kind. When there
are issues (inevitable in community living), the manager quickly ensures they are addressed. I am so grateful for everything.
Reply from David Martins, National Sales Manager at Maycroft Residential Care

Thank you for your kind review. It's amazing to hear how your mum has improved and is happy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terry H (Daughter of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my view, Maycroft is an outstanding care home for our mum. She has a full and very varied life there, with staff who are wonderful, caring, considerate, fun creative and extremely kind. The care home manager is an amazing person, running the home with huge professionalism, compassion and care, also
sending us, almost daily, video updates on our mum and what she is doing that day. So reassuring. We never thought moving our mum could have worked out so well but it did. My mum is very fond of the staff and told me the other day that she loves her life there. She has so many things she can choose to do she really does have a full and happy life. I don't need to say any more!
Reply from David Martins, National Sales Manager at Maycroft Residential Care

Thank you for your kind review and words. We are delighted that your mum is happy, the care and communication is good.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T D (Daughter of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked around many care homes in this area and this was our favourite. It was homely and we got a real sense that the residents were happy. It was 6 months before we got her a place and consider ourselves very lucky to have got her in.
Our mother has dementia and was very reluctant to go in. It
is thanks to the careful planning and experience by management that our mum settled and is actively enjoying her stay. We are very grateful.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for your positive review. Mum certainly has settled in beautifully, as was our plan! It is truly lovely to see her enjoying a renewed zest for life.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emily S (Daughter of Resident) published on 7 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Maycroft Residential Care home for some months now and, from day one, we couldn’t be more delighted with the care she has received. Every member of staff shows true commitment to their role, and carries it out with a sense of joy and fun, which cascades wonderfully to
the residents who respond well to being treated with such respect and inclusion. There are daily activities (flower arranging, craft, visiting entertainers) which Mum, despite Dementia, loves taking part in. And, in the midst of the pandemic families have, almost, daily contact through photos, videos, video calls and other creative ways of maintaining contact (which is hugely reassuring). Putting a loved one in a care home is a tough decision but one that we don’t regret, as we watch her enjoying being part of a community, even a family, and can have peace of mind that she is receiving the expert and compassionate care she needs. Thanks team Maycroft!
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for this lovely review reflecting life here in the home. I know I have mentioned before that I am thrilled you have the peace of mind you deserve knowing your mum has quality of life here. You have my assurance that this will continue along with your regular updates of activities and fun!
Lynn Ward
Home Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Russell D (Son of Resident) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Maycroft Care Home highly enough - they have brought my parents back to life from a very low ebb. Absolutely amazing. We moved Dad first, and then Mum a few weeks later because her home had a positive Covid test and Maycroft, rightly so, wanted to make sure Mum had multiple negative
tests before her move.
They are now together again and they haven't been this happy for ages. In the 4 months Mum was in her previous home (advanced Alzheimers) she was steadily declining physically and mentally. The month she has been at Maycroft has seen a remarkable transformation. Of course, it is mainly because of being with Dad, but I must say how delighted I've been with how proactive Maycroft have been in providing so many different activities to stimulate her (and Dad's) mental and physical wellbeing. It is just lovely to see the photos and videos from the manager. I haven't seen that smile on Dad's face for a couple of years.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for this lovely review. Our plan has come together .....and believe me we are as pleased as you to see the results ......absolutely heartwarming. You have my assurance things will continue to go from strength to strength. It is a pleasure to have your mum and dad here with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline V (Daughter of Resident) published on 4 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, aware of his increasing cognitive impairment and the potential need for residential care, actively chose Maycroft above other options. He could not possibly have made a better choice. He moved to Maycroft permanently over a year ago and has been so well looked after there. Dad always looks
content and happy; I completely understand why. The property and gardens are lovely, well designed and beautifully decorated. The home is sited in a quiet and pleasant village with amenities (e.g. post office or nice walks) nearby. The staff are fantastic and provide excellent all-around care, I'm jealous of Dad's lovely face massages! There are multiple options for activities either in the home or outside. The menu and food are wonderful. The staff have done an incredible job during the chaos that is Covid-19 so while I haven't seen Dad for a while (his ability to recognise us or interact with us when both in full PPE is constrained) but all the photos and messages really help. Thank you!
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for this lovely review. It is a pleasure having your dad with us. I can assure you we will continue to look after him to the same high standard, always.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn B (Daughter of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is staying in Maycroft for a respite as I was very worried about her not eating and has been isolated for so long. I was sure she was depressed as well, she has also been having continuous falls. She loves the staff, the atmosphere the food which she is eating more already than she probably has
for years, I can already see a difference in her. She doesn't look so worried and tired. She has had facials, foot spa's, hair done and is being so looked after - spoilt you could say. She has said already that if she doesn't stay on now she definitely will be moving in for good in the near future. And no falls so far, bonus. I am so happy for her and I don't have to worry about her all the time at the moment. The photos don't do it justice on this site, it's a fabulous new build now.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for this lovely review, we will certainly make sure your mum continues to have a first class stay !!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam H (Daughter of Resident) published on 22 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Maycroft in June, so she has only been a resident during Covid-19. I visited several care homes and was unhappy with how they proposed to manage the transition into care (my mother has dementia and is easily confused and overwhelmed). By contrast, the manager at Maycroft had a thoughtful
and dementia-friendly approach that focused on a gentle introduction for my mother to key staff, with daily video calls to me. As a result, my mother had an extremely positive start at Maycroft - she felt wanted, involved and excited to be there. She has been there for three months, and I visit her every week. I also receive photos and videos on most days. My mother is happier than she has been for years. She has many friends, and always says that 'everyone is kind'. She leads such a busy life. In the last three months she has done: flower-arranging, kept fit, choir, arts and crafts, scrabble, quizzes, hula-hooping, walking and birdwatching. It has exceeded my expectations.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for this lovely review. I am so happy that everything has worked out as we planned. I can assure you Mum will continue to enjoy the quality of life she has had so far. That is my promise to you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn S (Daughter of Resident) published on 3 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a very good care home. The residents are treated wonderfully, the food is excellent and the care given to everyone is superb.
This is the third care home I have experienced and I must say it is by far the best.
If anyone is looking for a care home this has my full support. I know my mum is
looked after well even if I can't get there.
The manager drives the standards and are very high, it has my full recommendation.
Reply from Emily Hocking, Customer Relations Manager at Maycroft Residential Care

Thank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephanie D (Daughter of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Maycroft for over a year and at all times has received excellent care. The home is relatively small and has a real 'family' feel and I cannot praise it enough. All the staff are amazing and truly do care for the residents. Entertainment and activities are provided every day and
everyone is included whatever their ability. Trips out are also arranged frequently. There is always someone to talk to if I have any concerns and I regularly receive pictures on a messaging platform showing me how my mother is getting on, and what she has been up to. The staff have hardly changed in the 18 months my mother has been here and when I talk to them, they all say it is because they love their job and the residents at Maycroft. What better recommendation can you get?
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for such an uplifting review. I think it says it all! You are right ....we do all love what we do and it is great to have you as part of our Maycroft family

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gavin L (Son of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Maycroft Care home is exceptional, the decor and ambience inside is lovely and tranquil and the rooms are superb, the staff are first class and the manager is always available for advice if there are any concerns. I cannot wish for a better place for my parents to live and be taken care of.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you, Gavin, for choosing us to look after your mum and dad. It has been lovely getting to know them. We will ensure the high standards continue.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katy T (Daughter of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Maycroft for a few months now and we have been absolutely delighted with the care he has received. His room is absolutely beautiful and the whole place is spotless. The food is generous and of such a high standard. The staff are, without exception, kind, caring, welcoming and friendly.
They are full of helpful ideas to help make for a very good standard of life for the residents. Nothing seems to be too much trouble for them.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you, Katy, for this lovely review. We are very pleased that you are satisfied and will make sure these high standards continue ... that is a promise

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard K (Son of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The quality of care at Maycroft is exceptional. The staff are thoughtful and careful with all residents, completely reliable on medication, very attentive to personal safety and engage actively and with a sense of fun with residents. There's a great entertainments schedule with regular activities,
e.g. flower-arranging and visits, e.g. from the local church and entertainers, and outings. This was particularly noticeable at Christmas with a party, carol concerts (including from the local primary school) and a trip to the local village panto. A real effort is made to engage all residents and their relations in the activities. My mother is a resident and is really positive about the care she receives from staff and also the quality of food, which is of a very high order and popular. She also loves the regular hairdressing treatment she benefits from. The quality of management, and the attention given to details by the management team, is very evident to regular visitors.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thankyou very much for this review .....it is so good to know this is how you feel . We are so fortunate to have continuity within our team which I think is key to everything . I still remember the day mum arrived ........It is thrilling to see her having fun .....

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Francesca T (Daughter of Resident) published on 24 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Maycroft did an excellent job of settling my mum into the home when she arrived from overseas. The manager and staff were caring, compassionate and very patient, and my mum soon felt at home. The home itself is a warm, safe and clean environment with great rooms and communal areas to enjoy. The staff
are experienced and treat residents with dignity and respect. I visit often, and there is always an array of activities planned for the week that keep my mum and the residents engaged and entertained. There is a varied choice of home-cooked meals and snacks provided which my mum enjoys. I am very happy with my choice in placing my mum at Maycroft and have peace of mind that she is well cared for by the competent team.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for taking the time to write this lovely review. As you know we were so excited when mum was on her way to us, I will never forget the evening you all arrived. We remain so proud you chose Maycroft and will always continue to do the best we can for you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Son of Resident) published on 24 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Maycroft in October after losing her husband as she has dementia. She also had to move from Scotland. The manager and her staff have been fantastic. Very caring and made us all feel so welcome. They have lots of activities and Christmas was very busy. It made the very difficult experience
of moving a parent into care much easier than it could have been.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for the lovely review. We are so happy that you are happy and that everything has worked out so well. It is wonderful to see your mum enjoying life to the fullest.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E G (Daughter-in-law of Resident) published on 24 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been looked after extremely well since moving to Maycroft four months ago. The staff are kind, thoughtful and really care for her needs. The quality of food, care and cleanliness is very high as is the attention to detail with regards to her needs for daily entertainment and activities.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you so much for the lovely review. We all look forward to seeing to soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen L (Daughter of Resident) published on 23 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident in Maycroft for nine months, he settled in quickly, is clearly comfortable with the staff and enjoys joining in the activities which are regularly laid on.
When visiting Maycroft, you can guarantee a friendly welcome. The staff are very competent, helpful and caring.
The
communal areas and bedrooms are comfortable, warm and clean. Each resident has a small personal notice board outside their rooms with photographs and memorabilia from their lives, my dad loves this and enjoys showing it off to visitors. It’s a great relief to know that dad is happy and in safe hands. The food is excellent and plentiful.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you Helen for your lovely review. It is a pleasure looking after Dad and seeing him so content. The team look forward to seeing you next time you visit.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy H (Daughter of Resident) published on 22 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for eight months, and we all think about how lucky we are to have found such a suitable place.
We are in no doubt that everything possible is being done to accommodate her and make her feel part of the community there. I am particularly impressed with the amount of activities
on offer and the friendliness of the staff, who are very patient. There are no complaints, and it is a huge relief to know she is in the right place for her needs.
Reply from Lynn Ward, Home Manager at Maycroft Residential Care

Thank you for your lovely review Wendy. Your mum is very highly regarded and loved by all of us here as you know. We will keep up the good work, ensuring nothing changes I can assure you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Maycroft Residential Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Maycroft Residential Care is calculated as follows: ( (191 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 235 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Maycroft Residential Care is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

Neshie

Neshie Alamo

Job Title: Home Manager

I have been qualified as a Registered Nurse since 1997 in my home country Philippines. Before I moved in the UK I was working in a Singapore hospital.


I count myself fortunate to have gained so much valuable experience. My career in the Care sector started 17 years ago and I have held a range of positions.


Before joining Maycroft I was working in one of Advinia’s homes in Norfolk as a Deputy Manager.


Whilst working in care I have been lucky enough to receive several awards. In 2021, I was a Regional Finalist in the Great British Awards East of England for Frontline leader. This year I was a Finalist for Inspirational Senior Care Worker in Star of Social Care awards.


For me, this is not only a job but a vocation. I have a passion for making a difference in people's lives and for our residents to have compassionate and quality care. To always make sure that their well-being is being prioritized. To do my absolute best to make sure that they are being treated with dignity and respect.


I look forward to seeing Maycroft continue to grow and to supporting our lovely residents and my colleagues as that happens.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maycroft Residential Care to verify any information. View our terms and conditions. Maycroft Residential Care has an Enhanced Service - more info.