Rose Cottage

The staff at Rose Cottage Residential Home are simply magnificent. They provide a very personal, emotional bond with the residents. My mum was with them for 8 months and in a very short while they had become her friends as well as her carers. They treated mum with the utmost dignity and respect and went way beyond our expectations. The food is excellent and is freshly prepared and cooked on the premises. It is extremely nutritious with plenty of choice. The rooms are tastefully decorated and well maintained and mum was made to feel very much at home. Whilst quality control surveys establish a standard of care those same quality control processes do not do justice to the level of personal commitment and support that the staff provide to the residents. Every last one of them genuinely went out of their way to make mum's stay comfortable and enjoyable. The care and support that was given to mum in her last days was beyond anything I could have expected.

On visiting my Mother during the six years she chose to live at Rose Cottage all the staff greeted me with a smile as I arrived. They were never impatient with the residents and always very helpful and caring. There was always some stimulating activity for the residents to take part in. After the severe fall, my mother had before Christmas 2016 I cannot praise the care given. When I reported that mum could come out of hospital to an "interim" bed the assistant manageress said she could return to Rose Cottage as it "was her home". They nursed her superbly and also gave the family such support as she became weaker. When she died aged 102 there was no rush to clear the room, her name was left on the door " it was a matter of respect" was the reply when I thanked them. Mum always said it was the best thing she could have done moving there. The garden is wonderful too.

The 'end of life' care she received could not have been done better. She was comforted and helped along her journey, and the staff could not have been kinder to us, as her family. Nothing was too much trouble, and we were certainly helped by making a very difficult time a little easier.

Friendly staff, clean premises. Food good. Interaction with clients could be improved by spending more time with them.

I have had one relative and one friend reside at Rose Cottage over a period of nine years. I have nothing but praise for the management and care staff- all are exceptional!

The staff were very friendly and I am not blaming them. I feel that the home should not take people with dementia unless some very intense training is undertaken.

I did only pay a deposit but since collecting Mum after a stay of only one afternoon have not even received a phone call of explanation.

My mother lived at Rose Cottage for nearly four years after the death of her husband. She weighed just over 7 stones on arrival (due to depression and the awful stress of my father's last illness). She was treated with great kindness; fed with appropriate and appetising food; kept spotlessly clean; encouraged to participate in many of the activities; and found two excellent friends.

When much later she became terminally ill, the staff looked after her even though she was eventually bedridden; this was a great deal of work as she needed the kind of 24-hour care usually provided in a nursing home. I am so grateful that they saved her from the disruption that hospitalisation causes. She died in May this year and I was able to be with her; it was peaceful and pain free for mother and comforting to be with people who knew and cared about her.

May I end my life somewhere like this.

Mother was a resident at Rose Cottage form March 2015 until her death on 1st Dec 2015. The care she received was v. good - Managers in particular were very helpful and caring. Food was excellent and dining room was welcoming and very beautifully set up. Activities were varied and much appreciated.

Although my mum was only in Rose Cottage for the last 6 weeks of her life, we greatly appreciated the quality of her care during her time there. The staff and carers were always friendly and helpful. Mum enjoyed the excellent meals and looked forward to the daily programme, helping to keep the residents active and entertained. It was a great comfort to us to know that mum was in such caring hands during her last few days.

Friendly and well managed care home. Liked the dining room with windows on both sides overlooking beautiful, well managed gardens. Always tablecloths and cloth napkins in napkin rings on table and flowers very nicely presented.

My mother had been a resident at Rose Cottage for ten years. Throughout her stay there she was treated with great care and dignity. The staff and management were unfailingly friendly and would always have time for her. As she grew more frail her needs increased greatly but the staff rose to the challenge. I would not hesitate to recommend Rose Cottage to anyone looking for a care home and am very grateful to everyone there for providing such a safe haven for my mother in her last years.

My father spent his last 3 years at Rose Cottage. The care was excellent. He had an ideal room which gave him privacy and views over the countryside which he enjoyed. The staff care was excellent and he was able to join in many of the activities held at Rose Cottage and he particularly liked the outings. He loved his food which was well prepared. His family appreciated the care he had in his lately.

My mother was a resident at Rose Cottage for 11 and a half years until her death this August. The staff are very friendly and caring and I knew that mum was in the best place for her. Odourless and warm. Given that Rose Cottage is a residential home, I feel that the care mum received was excellent and as a qualified nurse myself, am aware that it is one of the best homes in the area. It was mum's 'home' in the full sense of the word, especially at the end, for which I will be ever grateful.

My mother lived in Rose Cottage in late summer 2015. She was 98 was in possession of her faculties and was very sociable, but frail, though she could walk with a wheeled frame. She wanted a home with company, conversation, activity, good quality environment (especially food) and safe, accurate management of her health and medication. She found all these at Rose Cottage and felt very fortunate that a place had been available. The staff were friendly, caring and engaged with residents. She especially enjoyed the garden and areas to sit outside and sing the praise of Rose Cottage to all her visitors.

From the management to all the staff my mother was cared for in a warm homely and safe environment. She was there for respite periodically for three to four years and a permanent resident for eighteen months. At all times she was clean, bathed regularly helped to dress if required. food choices good and well cooked. Medication administered correctly, some care reports left in the room so I could verify what she told me as she had dementia (e.g worship, clothing and hairdressing). She loved the activities which were almost daily, bingo, craft week, quizzes, musical instruments, church services. They were taken out at least monthly if possible. Care home and gardens immaculate.

My elderly mother spent three years at Rose Cottage Residential Home. In their time I was delighted with the care she received. The home provided plenty of entertainment in particular the music which mum loved. As a family we were welcomed on our visits and I got to know the staff very well. I felt completely confident that mum was well fed and looked after with great kindness and dignity at all times. Any minor problems were dealt with quickly. Wheelchair could be used free of charge if families needed to use them on outings. We were not expected to pay for little extras and I enjoy being invited up for Christmas dinners with mum! It wasn't petty! A clean and well run care home and this place has an excellent reputation in this area.

My mother has been in Rose Cottage since May and I cannot thank the staff enough for the care and attention my mother receives from the lovely staff. They are always attentive and inform us of any concerns about mums health. The home is spotlessly clean and the rooms are kept beautifully. There are plenty of willing staff who truly care for the residents.