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Florence House Care Home

220 Park Road, Peterborough, Cambridgeshire PE1 2UJ
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Florence House Care Home, Peterborough
Florence House Care Home, Peterborough
Florence House Care Home, Peterborough

Florence House was taken over by new management in 2022. The same mother and daughter team run a very small 9 bedded care home in Glinton, called Garden Lodge and The Laurels in Market Deeping.

They believe that it is small care homes like Garden Lodge and Florence House that are able to provide the best person-centred care, really making sure that the residents feel a sense of importance in...  

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Care Provided by Florence House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,280 - £1,280£1,280 - £1,280
Residential Dementia Care£1,280 - £1,280£1,280 - £1,280

Contact Florence House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Yasamine Watts (Manager/Owner)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (16)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Florence House is very much a family-run home and always welcomes visitors. The home ask if you wouldn't mind avoiding lunch and tea times as residents like to have peaceful meal times.

Parking

  • On site parking available.

Florence House Care Home Reviews (32)

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9.7

Florence House Care Home has a Review Score of 9.7 (9.673) out of 10, based on 13 reviews in the last 2 years. Over all time Florence House Care Home has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from T G (Son of Resident) published on 8 August 2026 Submitted via Website
Overall Experience

Mum has been a resident at Florence House since November 2025 and I am so pleased with her care. She is very well looked after and has settled in well. She looks bright and cheerful and clearly enjoys the food! Often, residents are taken out to local amenities and the garden there is mature and suitable for residents to enjoy. The staff are very friendly and attentive to both Mum and the family when we visit, which can be anytime - no appointments needed! I feel that Florence House is well led and managed and we have no concerns. Overall we are all very happy that we chose Florence House for Mum. Thank you!

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Review from Jane M (Daughter of Resident) published on 3 August 2026 Submitted via Website
Overall Experience
My father was at Florence House, he was end of life . The staff was all very good , very kind and caring. I was informed of everything along the way.

Always welcome whenever I went , and very cheerful

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Review from I E (Daughter of Resident) published on 31 July 2026 Submitted via Website
Overall Experience

My Mum has been at Florence House for just over a year, her health has improved considerably due to the brilliant care given and being such a small home. Staff turnover is extremely low and there is always a friendly face at the door to welcome us and we really enjoy chatting to the staff and residents when we are there. I would recommend Florene House to everyone.

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Review from S C (Daughter of Resident) published on 31 July 2026 Submitted via Website
Overall Experience
The staff at Florence House are friendly, kind and compassionate towards my Mother.
She is treated with dignity and respect.
They know each resident as a individual, caring for their personal needs and wellbeing.
The staff create a warm friendly atmosphere for Residents and visitors.
The carehome is clean and welcoming.
Knowing that my Mother is safe and well cared for gives me great Peace of mind.
Thank you everyone for what you do.

I am truly grateful.

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Review from W L (Daughter of Resident) published on 31 July 2026 Submitted via Website
Overall Experience

Immaculately clean care home. My mother has been a resident for nearly 3 years. The staff are lovely, the food is excellent. She receives excellent care and nothing is too much trouble. I am always contacted if there are any issues. Would recommend.

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Review from L P (Daughter of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

Mum has been so well cared for at Florence House. Mum told me that she feels safe. I visit often and I have never seen anything to give me cause for concern. The staff are so kind and she gets the support and encouragement that she needs.

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Review from David P (Brother of Resident) published on 26 August 2025 Submitted via Website
Overall Experience

My brother has recently moved in to Florence House. He has continued to make good progress in his personal care which had not been the case before. The staff have been fantastic in seeing to his needs and taking him for walks in the nearby park. He is eating and sleeping well and enjoying the company of the other residents - he joins in their activities. Overall excellent care.

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Review from Clff H (Nephew of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

My aunt spent 2 weeks in Florence House for respite care. I was very pleased with the level of care she received whist there. The staff were extremely caring and compassionate, making her feel very welcome from the outset. The place is very clean and well maintained with a bright and airy feel about it. The large garden provides a good outdoor facility during nice weather. The food looked to be nutritious and well presented, and the residents seemed very happy. The rooms are exceptionally clean and homely, with plenty of space. The lounge and dining areas are also spacious and nicely decorated again giving a homely feel. Overall my aunt had a very positive stay and is looking forward to a return visit in September.

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Review from C W (Daughter of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

Mum went to Florence House for respite after a hospital stint but loved it so much she has decided to stay. The home is just like a home. All the residents are very chatty and they have a very lively activities lady who does a lot for the residents . The manager came to see my Mum in hospital as she was very anxious before going in but now she says it's was the best decision she ever made. Would definitely recommend Florence House to anyone.

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Review from Miles S (Nephew of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

My family and I had a great experience with Florence House Care Home. They looked after my aunty very well, ensuring they were completely comfortable and happy. All the staff were extremely caring and compassionate to their needs. I would certainly recommend Florence House to any other family members, friends or associates for the purposes of an elderly care home service.

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Review from D M (Daughter of Resident) published on 2 May 2025 Submitted via Website
Overall Experience
Mum moved to Florence House after failing to settle at a much larger, more modern home. She initially struggled with the move. I was very impressed with how quickly the manager was able to get mum the necessary medical help. This enabled mum to finally get a dementia diagnosis, instead of having to wait months for the memory clinic. She is now receiving the correct treatment. We have found the staff caring and very hard working. It is a small, welcoming home. Communication is pretty good, something we struggled with at the last home.

I know mum may never settle completely, but I now feel much more confident that she is well looked after and that if I have any concerns, they will be acted upon immediately.

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Review from D S (Son of Resident) published on 24 October 2024 Submitted via Website
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Mum is very content and comfortable at Florence house. Despite her dementia, she is happy in her surroundings. She has put on substantial weight in the last 2 years while at Florence House Care Home. She is content with the familiarity of sitting with the same ladies.

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Review from Jackie B (Daughter of Resident) published on 2 October 2024 Submitted via Website
Overall Experience
My family have found Florence House to be outstandingly caring and personal in their approach as they care for my frail 89-year-old mother who has dementia.
The home is small enough to feel like a family and the environment is homely, relaxed and spotlessly clean. I find the manager to be a deeply caring and sensitive person who understands that inside each elderly and unwell person is an individual who still wants recognition for who they were/are.
The staff are cheerful, helpful, friendly and very flexible, and also very capable and knowledgeable in a care context.
There is an attractive enclosed garden.
The home has a good relationship with a local GP practice which means that any medical care is delivered promptly and appropriately.

It was a huge decision to introduce my mother to care and I researched carefully what would be best for her and her vascular dementia. Small, personal, caring and responsive was what I wanted and Florence House has delivered this exceptionally

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Review from K W (Son of Resident) published on 11 September 2024 Submitted via Website
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The staff are great and always have a laugh when I visit which is generally three times a week. Any concerns I talk to the manager and they get sorted. Home is always spotless, with no complaints and no regrets about mum being a resident.

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Review from Victoria L (Niece of Resident) published on 21 August 2023 Submitted via Website
Overall Experience
My uncle of 93 years of age became a resident at Florence House in April 2023. It was a huge change for him as although he was born and raised in Peterborough he had been living in a village in Argyll, Scotland for the previous 35 years. He has quite severe mobility problems and short term memory loss due to dementia.
He agreed to the move back to Peterborough to be closer to family as he has 4 nieces and a nephew living here that would be able to visit. Florence House was the home of choice as it has a good reputation for providing excellent care within a homely environment, it also has a Christian basis and offers Sunday morning services and my Uncle's Christian faith is important to him.

My uncle has settled very well and is quite content, he likes the staff, the Sunday services and the food (he has a good appetite). He also enjoys visits from the family who are always made very welcome by the staff. We all feel it was a good decision that he moved into Florence House.

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Review from Gary S (Son of Resident) published on 20 April 2023 Submitted via Website
Overall Experience
My dad became a resident as of December 22 due to his Dementia.
Sadly he died in February.
His care was second to none and his last few months of life was made all the more enjoyable and bearable due to the great care he was given.

Thank you to the manager and the great team at Florence House.

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Review from L E (Daughter of Resident) published on 6 April 2023 Submitted via Website
Overall Experience

From the moment my ninety-two year old dad moved into Florence House he was made to feel welcome and all staff made an effort to get to know and help him understand things that he found difficult due to his dementia and the recent loss of his wife. When he had a stroke they acted quickly and professionally, getting him the medical care he needed so that he was transferred to hospital within an hour. As a family we were welcomed whatever time we visited and also felt like part of the Florence House family. I would recommend this home to anyone.

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Review from John S (Son of Resident) published on 1 April 2022 Submitted via Website
Overall Experience
Florence House has come through a change of management and ownership in the last couple of months During this time, it's been great to see the level of care and service maintained at its high level.
The home manager and her team are so friendly and welcoming to family and visitors when we call to see dad. And we feel at ease because my dad is "at home" and looked after very well.

Thank you all for what you do.

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Review from D N (Friend of Resident) published on 17 February 2022 Submitted via Website
Overall Experience

Florence House is small and friendly with a homely atmosphere. There is a strong Christian presence that is valued greatly by residents, their families and friends. Staff are caring and understanding and well-behaved dogs are welcome to visit providing comfort to residents. The staff carefully accommodate residents' individual needs and preferences and everyone is made to feel valued and special.

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Review from Sandra C (Daughter of Resident) published on 17 February 2022 Submitted via Website
Overall Experience

My 97-year-old mum moved into Florence House in October, following a stroke, after living completely independently. She was very reluctant to accept that she could not live in her own home anymore, but the staff and particularly the manager, made her feel so welcome and cared for, that she settled into her new home quickly. All of the staff are very caring and there is a true family feel to the home.

Since moving to Florence House, mum's mobility and her general well being have improved considerably, mainly down to the ethos of the home being one of maximising resident's potential. Mum is a very sociable person and loves spending time talking to other residents and reminiscing about their lives. I am reassured that mum is safe and loved and would certainly recommend this home to anyone looking for care for a relative.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Florence House Care Home

What types of Care is Florence House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Florence House Care Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Florence House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Florence House Care Home to the centre of Peterborough?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Florence House Care Home to verify any information. View our terms and conditions. Florence House Care Home has an Enhanced Service -more info.