Care Homes Owned by Nene Valley Care

Dad has had some low level health issues that have been dealt with with both professionalism and kindness. I am particularly grateful for this as his cognition is beginning to decline and he would not be able to proactively prioritise his health.

I cannot thank the home enough.

My mother stayed at the care home. During her stay until her death she was looked after really well and cared for excellently by the staff. Our family were impressed by everyone who cared for her and we were kept up to date with everything. This is a lovely friendly environment and I would recommend this care home to anyone who is considering placing members of family who may need full time care

I have no hesitation in recommending The Laurels.

Cant recommend any higher, if its something you need then go for it

This last visit he went in hardly walking after a recent illness, two weeks later he's walking again. Great work from the team!

The Laurels is a very welcoming of comfortable care home. The carers are an excellent + treat the residents with the utmost respect + affection at all times. They are really caring + if any of the residents are unsure or worried about anything they will sit with them and talk to them to reassure that they are safe and well. When the 'sing a longs' get going it is lovely to see everybody singing along and enjoying themselves. I would recomend The Laurels to anyone. They put the word care in carers.

My dad has been in the Laurals Care home for 8 months. He was very apprehensive when he first became a resident, but quickly got into a routine and felt very happy with life. He fell ill late last year and the team/staff understood his needs and know exactly how to get him on the road to recovery. I can't thank the team enough for everything you do.

Mum has been so well cared for at Florence House. Mum told me that she feels safe. I visit often and I have never seen anything to give me cause for concern. The staff are so kind and she gets the support and encouragement that she needs.

My brother has recently moved in to Florence House. He has continued to make good progress in his personal care which had not been the case before. The staff have been fantastic in seeing to his needs and taking him for walks in the nearby park. He is eating and sleeping well and enjoying the company of the other residents - he joins in their activities. Overall excellent care.

I gave a 5 star review for The Laurels whilst they were caring for my mum. This review concerns their end of life care. Mum has now passed away. I will be forever grateful for the love and care all the staff showed/gave to mum and the support given to me. Everyone there is so kind and it gave me great comfort to feel that mum was amongst friends during her final days. Huge thank you to you all

My aunt spent 2 weeks in Florence House for respite care. I was very pleased with the level of care she received whist there. The staff were extremely caring and compassionate, making her feel very welcome from the outset. The place is very clean and well maintained with a bright and airy feel about it. The large garden provides a good outdoor facility during nice weather. The food looked to be nutritious and well presented, and the residents seemed very happy. The rooms are exceptionally clean and homely, with plenty of space. The lounge and dining areas are also spacious and nicely decorated again giving a homely feel. Overall my aunt had a very positive stay and is looking forward to a return visit in September.

Mum went to Florence House for respite after a hospital stint but loved it so much she has decided to stay. The home is just like a home. All the residents are very chatty and they have a very lively activities lady who does a lot for the residents . The manager came to see my Mum in hospital as she was very anxious before going in but now she says it's was the best decision she ever made. Would definitely recommend Florence House to anyone.

My family and I had a great experience with Florence House Care Home. They looked after my aunty very well, ensuring they were completely comfortable and happy. All the staff were extremely caring and compassionate to their needs. I would certainly recommend Florence House to any other family members, friends or associates for the purposes of an elderly care home service.

We are so grateful to the fantastic team at The Laurels for their loving care of my father-in-law following a horrid stint in hospital over Christmas. When he first arrived, he was struggling to get out of bed and had no motivation to get dressed and leave his room. By the end of his time at The Laurels, the team had managed to rehabilitate him to the point where he was able to walk with his frame, join for meals and enjoyed looking smart! They worked wonders and were absolute saviours to us and our family. We will forever to be in their debt! Thank you.

I cannot speak highly enough of the manager and her team at The Laurels.

My mum was diagnosed with a life-threatening cancer in early April and the manager helped us to facilitate a protracted discharge from Peterbough City Hospital to The Laurels.

The manager even visited mum in hospital a couple of times to make her feel comfortable, which was very helpful as mum had previously been pretty resistant to going into care, despite her condition.

The team made her feel very welcome and nothing was too much trouble for them. Regular check in visits to her room. Endless cups of tea and biscuits for visitors. And lots of support and understanding for a situation that was changing almost daily. As it turned out, my mum lasted less than a fortnight before she died, but the staff were there for her until the end.

I would have no hesitation in recommending friends or family to use The Laurels.

I know mum may never settle completely, but I now feel much more confident that she is well looked after and that if I have any concerns, they will be acted upon immediately.

The Laurels has been a total godsend to us! After suffering a nasty fall at home, my mum went into the home for 2 weeks respite care. She has now decided that she likes it so much that she doesn't want to go home (which she couldn't manage anyway) The management are fantastic, caring and supportive in every way, and this comes down to all the carers, who are always there for mum. The Laurels is a small, friendly home, mum describes it as cosy! The food is good, but most importantly I can relax, knowing that she is happy, and very well cared for.

Mum is very content and comfortable at Florence house. Despite her dementia, she is happy in her surroundings. She has put on substantial weight in the last 2 years while at Florence House Care Home. She is content with the familiarity of sitting with the same ladies.

The staff are very friendly and helpful. Nothing is too much trouble. I asked my Mum, have I done the right thing in choosing Florence House for you? She said definitely! She has a lovely room that is always clean, which she can go to at any time if she wants to, but mum spends most of her time in the lounge with the other residents. I have peace of mind that my mum has around-the-clock care. Would I recommend Florence House to anyone else? Yes, I would!