Garden Lodge

37a Lincoln Road, Glinton, Peterborough PE6 7JS

Garden Lodge is a detached chalet style bungalow with very attractive and peaceful garden in Glinton which is 5 miles north of Peterborough City centre. This small home with maximum number of 9 residents enable them to provide a true family environment and individual person centred care for clients. Garden Lodge runs thorough care services with complementary therapists and treatments for a number of health conditions. Staff are highly trained and qualified and then supported to further strengthen their care skills and knowledge. Carers are always looking for a way to uplift their residents and curious about their potential to peruse. There are regular activities, outings and church service. Garden Lodge has a weekly hairdresser coming in, chiropodist, mobile optician, mobile library and croft session organised by voluntary friends of Garden Lodge. What everyone likes about Garden Lodge is the family like environment and nice relationship between staff and residents.

Owner: Mrs T Watts

Person in charge: T H Watts (Proprietor/Manager)

Local Authority / Social Services: Peterborough City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 10 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: By assessment only. Ages from 18 to 110.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 8

Shared Rooms: 1

Rooms with ensuite WC: 2

Weekly Charges Guide: Personal Care Single £643 – £850 (These prices are only a guideline, please contact Garden Lodge to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Garden Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Garden Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Garden Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.825 for Garden Lodge is calculated as follows: ( (118 Excellents x 5) + (25 Goods x 4) ) ÷ 143 Ratings = 4.825

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Garden Lodge is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 2 positive Reviews (10 registered maximum number of service users ÷ 5). 7 Reviews ÷ 2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Garden Lodge has a Review Score of 9.8 (9.825) from 12 Reviews


Average Ratings

  • Excellent
    12
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Garden Lodge?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Garden Lodge

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Great-grandson of Resident/Service User
    1
  • more

Could not have picked a more friendly and caring home for my mum. The staff and management could not do enough for my mum. Excellent.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

My mother was in Garden Lodge 17 years ago for only 5 weeks then she fell and died. The care and respect given to her was fantastic so I had no hesitation in recommending my old friend to go into Garden Lodge a year ago last May. He loved it there. The staff were fantastic to him. His room was spotless. The meals were very varied and plentiful. He was on dialysis three times a week and the staff packed him up sandwiches and a flask on those days. They always had a hot meal waiting for him at night. I had P.O.A for him and picked him up to play Whist. He was 91 and sadly died on 31/1/18. I cannot speak highly enough of the owners, they are so caring and have that special magic to make their clients feel wanted.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   5 out of 5

Yearly Christmas party, just before Christmas went off very well with nearly all residents families attending.
My mother, although 101 years, joined in with Christmas carols and noisy instruments, great fun.
I visited my mother several times that Christmas and normally did twice a week.
On Tuesday 16th January I noticed my mother sleeping more and by Saturday 20th January she passed away with three daughters and myself by her side.
The staff were extremely good and management guiding us as necessary.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   4.5 out of 5

Our very dear friend was a resident here for nearly 2 years. He had the utmost care and help and said it was the best days work he had ever done moving there.
The food was excellent and varied. The menu was changed every two weeks. The rooms were spotless and the carers were wonderful and couldn't do enough for him.
Sadly his kidneys packed up and he died in January 2018. We shall miss our visits round to the home.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   5 out of 5

My Uncle chose this care home due to personal recommendation and it's situation in the village where he had lived for many years. He was very happy here.
My Uncle had a very nice ensuite room which he furnished with his favourite chair and family pictures.
The staff were very caring and obviously, due to the home's small size, he saw the same staff consistently and built up a good relationship with them. Each resident is treated as an individual.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

Garden Lodge is a small, family run care home that offers a really friendly service. The staff are all very welcoming and treat all the residents with dignity and respect. They make the atmosphere feel like a family and a great place to be.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   5 out of 5

Very lovely home, carers are very passionate about their work and shows in the health and happiness of the residents at the home.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   5 out of 5

Having only 9 residents makes for an intimate family atmosphere where each one is treated with care and dignity as an individual. The well-trained staff are very welcoming to visitors. They take the time to get to know their residents and their life stories which enable them to prompt memories which are hugely important for dementia suffers. All residents are encouraged to partake in hobbies with visitors from "enablers" from table-top activities and seasonal crafts and displays.Nutritious home cooked meals are served "en0famille", but those needing assistance are also helped. Residents and mobility problems are encouraged to do as much as they can for themselves, but mobility equipment is used when necessary to include everyone in the many social activities. The staff manage complex medication regimes with ease and great professionalism. There are regular trips out to encourage social interaction and visits tot the home from hairdresser and chiropodist which ensures resident's well-being and pride in their appearance. The home has beautiful landscaped gardens that are safe and secure. All legal, administrative and financial procedures are managed well and the fees offer good value for a safe and secure and loving environment for residents.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   4.5 out of 5

This care home provides a comfortable and caring environment. The ethos is not in any way institutional and residents are treated as individuals. Apart from DOL (Deprivation of Liberty Safeguards) structures residents are not subjected to unnecessarily restricting rules.
The atmosphere is very welcoming and relaxed and accommodation is comfortable.
Staff go out of their way to understand the individual needs of residents.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

Entering Garden Lodge there is a homely feel and I am always greeted by friendly staff with offers of a cup of tea.
My father can be found in his room watching a DVD of a war film given to him by the owner. He could be watching a cowboy film on t.v and the staff keep an eye on him or a Polish programme as satellite was supplied so he could watch programmes in his language. He has been given a cassette player to listen to his Polish music, a very large clock and a family photograph frame.
On nice days he's allowed to do gardening in their beautiful gardens. He picks fruit from the fruit trees and is allowed to prepare the fruit for the residents' meals, this makes him feel useful. My father attends group sessions, doing activities which help to activate memories.
My husband and I have been invited to birthday parties and sing-a-longs, playing musical instruments. My father has been taken out on seasonal trips. Having a small group of residents means each one is given personal attention.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

I visited my nan for the first time for her birthday recently, the staff were so friendly and welcoming and really made such an effort to make my nan feel good. The home isn't like other care homes it's very homely and just seems like someone's house. Although there are only 9 residents there were at the time 4 members of staff on duty. I would recommend this home to anyone if they want a home from home environment.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   5 out of 5

I feel very lucky to have got a place for Dad at Garden Lodge. The staff are patient, kind and attentive and genuinely care for the residents. It is a real home from home with a family environment that couldn't be replicated in a larger establishment. The layout and proximity of the facilities make the residents feel they are still in their own home, and because it is so small, some of the fears of 'going into care' are allayed by the personal care residents receive. I have confidence in the staff and their ability to ascertain and meet the needs of the residents. Visitors are welcomed at any time of day and offered refreshments. Both management and staff take time to speak with you to discuss your relatives well-being.

How likely would you be to recommend Garden Lodge? Extremely Likely

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Average Rating:   5 out of 5

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