
Can't recommend the care home enough from the carers, kitchen staff, maintenance team and managemenT B(Daughter of Resident/Service User)



Can't recommend the care home enough from the carers, kitchen staff, maintenance team and managemenT B(Daughter of Resident/Service User)



The Beeches is Located in East Harling and set within fabulous grounds, extending over two acres.
A truly beautiful home with en-suite wet rooms, The Beeches is decorated to an exceptional standard.
Care Provided by The Beeches
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact The Beeches for full pricing details and T&Cs.
Contact The Beeches to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Chloe Thorne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (38)
Visiting
- 24 hour visiting welcomed
Parking
- Parking available outside home
The Beeches Reviews (61)
The Beeches has a Review Score of 8.5 (8.465) out of 10, based on 3 reviews in the last 2 years.
Over all time The Beeches has 61 reviews.
Mum has recently become a resident at the Beeches after living with us for 30 years. This has been a very hard transition for both mum and myself. I would like to thank all the staff that have made my mum feel so welcome. Your approach to caring is amazing. I would like to give a special mention to Chloe who has answered all my questions and has been so understanding and helpful. To Libby who is so wonderful. Nothing is too much trouble she even went to the shops and got my mum the ice creams she likes. To Lizzy and Tabba who had the time to chat to me the other day when I was finding it all so difficult. You made me feel valued and helped me to understand how mum was feeling and how I needed to deal with it. I couldn't ask for a better care home for mum. Thank you all so much Jacqui x
My mum was at The Beeches for 6 months before she moved to be closer to family. I visited everyday and was pleased with the love and care she and I both received from the wonderful staff. All the staff are so kind and nice. They were great with mums behaviour due to her Alzheimer's and great with a listening ear and advice when I needed it. I would 100% recommend The Beeches to anyone.
Thanks for your kind comments about the care and support your mum received at The Beeches during her stay.
I wish I had more stars to award. Our mother was a resident at The Beeches for the final five months of her life and we never had any concern that she was not being cared for as well as possible. All the staff are really lovely, nothing is too much trouble and they clearly understand the trials of dementia and Alzheimer's. The home is always clean, tidy, welcoming and superbly managed. It thoroughly deserves it's 'outstanding' rating. I should also mention that the accounts department at Black Swan are similarly friendly and helpful.
Thank you so much for your kind feedback. We have shared this with the staff. It was a privilege to look after Mum and listen to her stories for the short time she was with us.
We had a lovely BBQ party, food, music and staff were great.
We are so pleased you enjoyed The Beeches Sumer BBQ. It was great to see so many families (residents and staff) come together and have so much fun and we look forward to getting together again soon.
The Beeches provide care and support, kindness and involve residents as much as possible with all activities. I am so sad my mum has Alzheimer's, but knowing that her life is as full as it can be with love, care and laughter is fantastic.
Thank you so much for your heartfelt words. While we cannot remove Alzheimer's, we aim to bring joy, purpose and togetherness to the lives of those living with it. Your feedback will be shared with the team, who will be so pleased to hear the impact they are making.
The staff are so friendly and have got so much time for guests and residents alike.
Thank you so much for your kind feedback. The team will be pleased to hear their dedication and care are making such a difference.
I came to The Beeches as I had previously lived near here for 13 years. I have been here for two weeks of respite. I have enjoyed my time here, meeting people and joining in the many activities provided. The staff have been exceptional, nothing is too much trouble. I haven't heard a cross word! I have been able to use my electric scooter to use in the village and help with that has been very good. I have been comfortable, warm, well fed and happy. I hope to return for more respite.
Thank you so much for your lovely feedback. We are very pleased that you enjoyed your stay and was able to make the most of it in the home and around the village, and look forward to seeing you again soon.
A very nice place, clean, staff very nice to residents and visitors.
Thank you so much for your kind feedback. The staff will be so pleased to hear they make such a difference.
Father was very reluctant to enter a care home, initially it was a temporary measure but due to failing health the move became permanent. Within a few weeks Father’s attitude changed and he appreciated the 24-hour care and companionship which had all been lacking when living in his own home. The care was wonderful, the food varied and once on returning from a hospital stay, he said that the care staff were so delighted with his return that he felt like a film star! It really became home for him.
Thank you very much for your beautiful feedback. It was such a privilege to care for and support your dad during his stay with us and we will always remember him as the film star!
My dad went into The Beeches three weeks ago with advanced vascular dementia. He was too far gone to know too much about his stay but seeing how Dad was being treated by all the staff, we knew that he was being given the best care for which we are very appreciative. The staff would come in chatting to Dad even when he became non-vocal and asleep, so I like to think he knew they were there for him. We were kept up to date with any issues and when he passed we have been treated with respect and kindness. Thank you, everyone.
Thank you for your kind feedback. We are pleased that we were able to support your dad and his family for the short time he was part of our community. We will pass the feedback on to our dedicated teams.
Mother's Day Monday was just one of many overall thoughtful additions to the care given at The Beeches. This meant the staff wished residents individually a happy Mother's Day. My mother was presented with two red roses and special cup cakes made in the kitchen. Thank you to all the staff working at The Beeches for making my mother's time with you feel so homely.
Thank you so much for your beautiful feedback. These occasions are special to all of us and we very much enjoy celebrating them together. I will ensure the team receive your kind words.
When my mother was in the care of The Beeches Care Home she was very well cared for, we always found the staff caring, friendly and very helpful, both to Mum and us as a family. It is just a shame that Mum passed away before she had been able to spend more time at the home. You brought her smile back after my dad passed late last year.
Thank you for your beautiful feedback. It was always such a pleasure to care for and support your mum while she lived with us. The team are overwhelmed with your wonderful feedback and wish you and your family well.
Mum entered The Beeches in 2018 where she was looked after by a team of dedicated carers. These are the unsung heroes to whom we are truly grateful for all they did for both Mum and us, making everything more bearable and genuinely caring for her physically and emotionally. She was much loved by the carers and residents and she was happy there as evidenced by her broad and near-constant smile.
I would like to echo the sentiments about Mum's end as we sat with Mum until the end. Can't recommend the care home enough from the carers, kitchen staff, maintenance team and management, they could not have done more.
Thank you for your kind words. It was such a privilege to be able to care for and spend time with your mum, while she lived with us at The Beeches. We think of her often, particularly when her cuddly friends bring comfort to others. Your feedback will be very much valued by the whole team.
There are times in your life when the kindness, compassion and support of people cannot be underestimated. The last few days are an outstanding example of this as my mother became seriously ill and died. Every staff member was exemplary, not only in their care of Mum but also of us, ensuring we had everything we needed from food and drink, time, information and access to medical professionals as required. We were very touched by the genuine affection there was for Mum, how staff came to see her as they finished their shift and their respect and gentleness towards both her and us. It confirmed everything we had experienced over 4.5 years - you should be very proud of yourselves. Thank you for everything, you made a truly difficult time bearable and maintained Mum's dignity to the end.
Thank you for your beautiful words. Every day is important and we are always proud when we know we have made a difference, not only to those living here but also to their families and friends. The team send their good wishes to you all.
The quality of the care, the facilities and staff was beyond outstanding. Our mother was the happiest she has been in quite a while during her respite stay. The staff are exemplary, the room was beautiful and so clean. Entertainment was great. Empathy, respect and true care were clearly driving forces. Wonderful.
Mum came to The Beeches after a difficult stay in a care home in another part of the country, so she's had to deal with a lot of change, we were fearful with her dementia the move would be problematic but she has settled in within a few weeks and is happy, safe and secure. The staff are amazing, the food looks great (especially the dessert trolley) and the atmosphere is friendly, welcoming and homely. Mum is always clean and tidy, has made friends and we wouldn't want her anywhere else.
Thank you so much for your kind review. We appreciate your positive feedback regarding the staff team and the food and it is good to hear that your mum has settled in well.
My mother has been in The Beeches since February 2016. I have always found the staff very helpful and approachable. I was impressed with the way the care home has been dealing with covid and they were keeping me informed accordingly. I am generally pleased with her care, although I do sometimes think her room and ensuite could do with a deeper clean than it gets, but overall, I am happy with her care.
Thank you very much for your review and for your feedback regarding the cleanliness. We always strive to provide the highest standards so please be assured that this will be addressed. Thank you again for bringing it to our attention.
I was with my mother when she suddenly deteriorated. It was expected but very traumatic. The staff were amazing, prompt, efficient, attentive and supportive to both Mum and myself and also, subsequently my family, as they arrived. I feel they went above and beyond to make this time as easy as possible. My heartfelt thanks to you all - you are a great team and are fabulous people. I will never forget your kindness and support.
It's difficult to put into words how pleased we have been with the level of care Mum has received at The Beeches. She has been so well cared for in all regards. As a proud, independent lady she has been treated with respect at all times and treated very much as an individual. We would totally recommend The Beeches and the angels that work there.
Despite being a difficult time during the pandemic, the care that my Mum has received has always been of an excellent standard. All the staff genuinely care and are professional and seem to do their very best at all times. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 April 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
6 Bed Vacancies
Posted: 03 August 2026Single and Double rooms (for couples). We can accept self-funding and local authority placements and support people with residential care needs and support for people living with dementia.
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for The Beeches.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
- 31 Jan 2024Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for The Beeches.
Meet the Team (1)

Chloe is the registered manager at The Beeches.
Frequently Asked Questions about The Beeches
What types of Care is The Beeches registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Beeches have?
There are 42 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at The Beeches?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Beeches to the centre of Norwich?
20.5 mile(s) as the crow flies, distance by road may be significantly further.
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