The Beeches

It's difficult to put into words how pleased we have been with the level of care Mum has received at The Beeches. She has been so well cared for in all regards. As a proud, independent lady she has been treated with respect at all times and treated very much as an individual. We would totally recommend The Beeches and the angels that work there.

Despite being a difficult time during the pandemic, the care that my Mum has received has always been of an excellent standard. All the staff genuinely care and are professional and seem to do their very best at all times. Thank you.

My mother moved into the home in March 2021 and has had excellent care throughout her stay. The staff are wonderfully attentive to mum's needs and demonstrate genuine affection which not only benefits mum but also gives us reassurance that she's in good hands. When mum has needed medical attention, the staff have quickly contacted the necessary outside services who have responded with appropriate treatment. The last two years have put a lot of additional pressure on the staff but they have taken all the necessary measures to ensure the patients have been protected from the virus while maintaining cheerful communication with the family. Thank you for all you have done and are doing.

The staff at The Beeches really put the care into care home. Their level of attention and genuine concern for the residents is a credit to them in what must be, at times, a very stressful job. I can't thank them enough for the care they have given Mum since she has been there. They seem to love her and I know she loves them. Thank you

My mother moved from another care home to The Beeches in December 2021. Since then, and after an initial settling period, my mother's level of communication, general appearance and happiness have improved enormously. The care, kindness and professionalism of the staff at The Beeches has been fantastic. Communications have been great.

Good experience, generally. Good standard of care. The relationship between my wife (resident) and the care staff is excellent. The surroundings are very comfortable and homely and I feel the home have dealt extremely well under difficult times with the covid-19 pandemic/lockdown. Good relationships have been maintained with us (relatives) and family visits have been well-organised. Good communication, friendly and professional.

The staff can only be described as excellent, caring and friendly individuals, especially over the recent months when visits have been limited. Mum is obviously well cared for and happy in the home. No criticism at all, re, her care. Perhaps a few more activities could be arranged - even if repeated.

My comments are based on my experience of the home, mostly up until a year ago, before the limitations of the pandemic, which has prevented me from visiting. Since the lifting of some restrictions, I have visited and was impressed by the careful regulations to protect residents and staff of infection from covid. Living in London and having to travel to the home, I was disappointed that no toilet facilities were made available for visitors - a portaloo perhaps? as there are none nearby. With a long-distance journey, taking 2 - 2.5 hours, the lack of toilet facilities was an impediment. Otherwise, I have always been impressed with the quality of care given to my mother. Thank you.

You have looked after my wife very well and the staff are very good.

The quality of care and support has been exceptional ever since Mum moved to the Beeches in 2017. The staff have always gone the extra mile. My sisters and I know she is loved and in safe hands. In my professional role, I see many care homes. I know the Beeches has an outstanding CQC rating. I think it ranks higher than that.

My mother's care has been excellent. The staff are caring, considerate and treat her with respect and love. She, in her turn, loves them. During the covid lockdown, the Beeches phoned us with regular updates on her health and situation. This enabled my wife and I to endure national covid restrictions, knowing she was safe and happy in her home. They have at all times, operated with the clear intention of keeping their residents safe. When we visit, my mother is content and happy. The staff pop in and out for a chat and an update on how she is doing.

I like being at The Beeches and am looked after well. The staff like to help in any and every way they can and will always stop to have a chat with me. The kitchen also caters for my diabetic needs which means a lot to me.

I am very happy at The Beeches and love being here. All the staff treat me well and help whenever I need it! I will always join in with the activities as I love keeping busy and I am very happy here.

I don't think you would find another care home that is as friendly and as kind as they are here, they do everything they can to make you happy. Also, the food and cooking is delicious, they are happy to cook any requests.

The staff are kind and considerate. The care is very good. My bedroom is excellent and very spacious. I have a lovely view which I enjoy looking at when I'm not enjoying a film or activity. I am very grateful to all of the staff for being so wonderful.

The Beeches continues to be an extraordinary home for my father and the other residents. They have kept me fully informed of the COVID-19 situation and now have successfully found a way to allow us to visit, with an inside option, yet fully COVID secure. This has meant I can still feel that I won’t pass anything on, but can chat and see my father without him getting too cold outside. They are so thoughtful and caring, I enjoyed the Lockdown Newsletter and a regular phone call if I can’t get there. Well done all the staff at The Beeches, I am so glad we found you.

The home is very well run. The staff are all very kind and efficient, nothing is too much trouble. The home its self is well furnished. My room is one of the larger rooms. It has a double bed and it's own en-suite shower room I also like the fact that it overlooks the gardens. You can personalise your room and again nothing is too much trouble. The common areas such as the dining room/conservatory and lounge are spacious and are comfortably furnished. I find the large well-tended gardens are excellent for walking or relaxing in. I enjoy many of the activities that are provided and before lock-down thoroughly enjoyed the entertainers that visited also the trips out. I also find access to a computer very useful. I have been here for two and a half years and the time has flown past.

The Beeches kindly accepted Mum and Dad for emergency respite care, following dad having a fall. The care they both received was first class. The staff were friendly, the home beautiful and the food was great. Thank you for giving me the peace of mind knowing they were being spoilt.

My mum has just passed away at The Beeches and I am so glad that is where she was. For her last couple of days she wasn't really conscious but that didn't stop the staff from keeping her tucked up in bed, warm cosy and cared for. I would like to thank all the staff for their care and understanding during the ten months she was there.

My husband first went into The Beeches for respite. He has been in as a permanent resident from September 2018. The premises, facilities, cleanliness and food are all excellent. But, the outstanding aspect of The Beeches is the management and staff. Every single member of this wonderful team treats the residents with care, respect and affection. This care also extends to the families of residents. I wish all care homes could be as good as this one.