Dorrington House (Watton)

73 Norwich Road, Watton, Thetford IP25 6DH
Review Us
9.7 86 Reviews
  • Dorrington House (Watton), Thetford
Dorrington House at Watton is a purpose-built home for older people, established in July 1999.

Accommodation is provided in single rooms with en-suite facilities and communal areas include a bright and airy lounge with large windows. There is a large flat screen television in this all the lounges for residents to enjoy and all entertainment takes place in this room, including the use of smart TV facilities. There are also two smaller quieter lounges for residents to use if they prefer. A bar area for residents to use is run by 'Friends of the Home'.

There is good Wi-Fi coverage at the home with video visiting and online care plans available. All areas of the home are accessible, including a large 21 person lift.

Communal areas far exceed the Government's new standards, meeting the physical and emotional needs of residents with privacy, dignity, choice and independence. A large lift provides access to the first floor and a varied menu is offered with special diets catered for, including diabetic, vegetarian and religious requirements and more.

Families are encouraged to take part in the care and spend quality time with their loved ones. Please contact the team for username and password details to view the care plan from home.
Show Dorrington House (Watton) on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £926 – £968
  • Self-Funded Residential Dementia Care: £926 – £968
  • RESPITE Self-Funded Residential Care: £926 – £968
  • RESPITE Self-Funded Residential Dementia Care: £926 – £968

Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.

These prices are only a guideline, please contact Dorrington House (Watton) to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Geri Ashforth (Manager)

Local Authority / Social Services

Admission Criteria

  • Care for Older People, and those suffering with Dementia, Social Services rates, including self funders
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • No set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff are dispensing medication they may be busy. Visitors welcome to spend time with their loved ones, helping, simply ask the staff for advice. You can always e-mail Steve or Lorraine Dorrington, the owners anytime to answer your questions or concerns.

Parking

  • Ample Car Parking, close to the town centre, no steps footpaths to the shops for summer walks, weather permitting.

Dorrington House (Watton) Reviews (86)

9.7

Dorrington House (Watton) has a Review Score of 9.7 (9.728) out of 10, based on 34 reviews in the last 2 years.
Over all time Dorrington House (Watton) has 86 reviews.

Overall Experience
  • 54
  • 26
  • 5
  • 0
  • 1
Date Published
  • 86
  • 16
  • 19
  • 34
  • 52
Reviewer Connection to Dorrington House (Watton)
  • 32
  • 22
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 81-86
Review from U L (Resident) published on 12 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and do try to help as much as they can, but there are some who do not bother about the truth and to me that is most important.
Reply from steve dorrington, Service Provider at Dorrington House (Watton)

Thank you for your support, please feel free to e-mail us anytime Steve & Lorraine Dorrington steve@dorringtonhouse.com

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R R (Husband of Resident) published on 12 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in the home for four years, I find the service and care has been very good and the staff are very caring.
Reply from Steve Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your support, e-mail us anytime Steve & Lorraine Dorrington

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John M (Son of Resident) published on 12 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has settled well into Dorrington House and is very pleased with her new lifestyle.
Reply from Steve Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your support, e-mail us anytime Steve & Lorraine Dorrington

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P L (Brother-in-law of Resident) published on 12 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have visited a number of nursing homes over the years, mostly visiting family and friends, none of them met the very high standards of Dorrington House. We always get a phone call whenever there appears to be some need for concern, and at Christmas time and birthdays we receive photos
of my sister-in-law.
My brother who died 18 months ago was a resident, all the staff there are kind, loving, compassionate, informative, polite and understanding.
Residents are treated with dignity - I have often said to my wife that should I ever need to go into a nursing home. I would hope it would be of this standard - me (my wife and I) have complete peace of mind in regards to our much loved sister-in-law.
Reply from steve dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your support, please fell free to e-mail us anytime, Steve & Lorraine Dorrington

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracy S (Daughter of Resident) published on 12 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Dorrington House always give excellent care they are professional, warm and friendly and fully understand mum's needs especially as her communication skills are very restricted. We always feel welcome when visiting and nothing is too much trouble.
Reply from Steve Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your response. Please feel free to e-mail me anytime.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 12 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this home to offer excellent care. very clean, food had great choices. The staff are warm friendly kind and understanding. The manager is very approachable and welcoming.
Reply from Steve Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your kind words and support. Please feel free to e-mail me any time, thanks.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for Dorrington House (Watton) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.728 for Dorrington House (Watton) is calculated as follows: ( (319 Excellents x 5) + (56 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 397 Ratings = 4.728
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dorrington House (Watton) is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Oct 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dorrington House (Watton) to verify any information. View our terms and conditions. Dorrington House (Watton) has an Enhanced Service - more info.