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Dorrington House (Watton)

73 Norwich Road, Watton, Thetford, Norfolk IP25 6DH
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Dorrington House (Watton), Thetford
Dorrington House (Watton), Thetford
Dorrington House (Watton), Thetford

Dorrington House at Watton is a purpose-built home for older people, established in July 1999.

Accommodation is provided in single rooms with en-suite facilities and communal areas include a bright and airy lounge with large windows. There is a large flat screen television in this all the lounges for residents to enjoy and all entertainment takes place in this room, including the use of smart TV facilities. There are also two...  

Care Provided by Dorrington House (Watton)

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£955 - £998£955 - £998
Residential Dementia Care£955 - £998£955 - £998

Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.

Contact Dorrington House (Watton) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Geri Ashforth(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • No set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff are dispensing medication they may be busy. Visitors welcome to spend time with their loved ones, helping, simply ask the staff for advice. You can always e-mail Steve or Lorraine Dorrington, the owners anytime to answer your questions or concerns.

Parking

  • Ample Car Parking, close to the town centre, no steps footpaths to the shops for summer walks, weather permitting.

Dorrington House (Watton) Reviews (99)

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9.7

Dorrington House (Watton) has a Review Score of 9.7 (9.709) out of 10, based on 38 reviews in the last 2 years. Over all time Dorrington House (Watton) has 99 reviews.

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Review from K S (Niece of Resident) published on 31 March 2023 Submitted via Postal Card
Overall Experience

Found the staff very accommodating and helpful. Appear short-staffed but have lots to do for the residents.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider).

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Review from Gill H (Daughter of Resident) published on 16 March 2023 Submitted via Website
Overall Experience
My mum’s dementia had reached a point where she was scared and confused. So we rang Dorrington House who found a place for mum that day.

We have been concerned for a while about her weight and had a family campaign for mum to put on weight. She has been in Dorrington House for just under a month and has put on 4 lbs in weight. Congratulations and well done. Thank you everyone.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your support. We take these reviews very seriously and welcome them anytime. Please e-mail us lorraine@dorringtonhouse.com or steve@dorringtonhouse@com 24/7.

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Review from Mark T (Son of Resident) published on 15 March 2023 Submitted via Postal Card
Overall Experience

I was recently contacted by staff from Dorrington House (Watton) Care Home, informing me that my father had a grade 3 wound developed on his left foot which had required a visit from the district nurse. This concerned me as there had been no previous contact regarding the issue and any reason for this. I am concerned that the wound was discovered and not treated appropriately and in time before it deteriorated. I visited the home on Saturday 18th February 2023 and found there were no clinical or management members of staff to enquire about the issue.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. We welcome feedback and take your comments very seriously. It's good for staff morale too. You can e-mail us anytime 24/7 at steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Leonard S (Brother of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My first visit with my sister went well in every way.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. We welcome feedback and take your comments very seriously. It's good for staff morale too. You can e-mail us anytime, 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com. Once again, thank you.

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Review from D B (Son of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

I have always been so happy for my mother being here at Dorrington House (Watton) Care Home. I couldn't have wished for a better place for her to be in. The staff have gone out of their way to give my mother everything she needs during her stay here and nothing is too much trouble. I can positively say that it's of the greatest standard and know that the management and staff make sure that my mum is happy.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. We welcome feedback and take your comments very seriously. It's good for staff morale too. You can e-mail us anytime, 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com. Once again, thank you.

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Review from Nicola R (Daughter-in-law of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

I do like the home, most staff are attentive. One member of staff was asked to take my mother-in-law to the toilet but as she had a pad on, our pleas were ignored. Food seems to be nutritional and my mother-in-law loves them. Communication could be a little better with family members but on the whole, good.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. We welcome feedback and take your comments very seriously. It's good for staff morale too. You can e-mail us anytime, 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com. Once again, thank you.

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Review from Peter R (Partner of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

My partner has only been in for three days. I have been to see her each day and the place, reception and staff are very good at everything. Could not be better.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. It's good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from P B (Son of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Mainly happy with our visits to my dad here, but recently there have been small things to speak to the office about, such as the toilet not flushing and the bed not made. Often these things are one-offs, but they keep happening. I have emailed these problems directly to the office, so hopefully, they will be looked at.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. It's good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Andrew R (Son of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience
Excellent service.

Friendly staff, and overall, a good place for my mum to be in.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. Its good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Debbie L (Wife of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

I always find the home clean and welcoming and the staff lovely. Probably as in all places, seem a little short-staffed at times, but they do their best.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. Its good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Roy K (Son of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience
Very nice place looking after my mother-in-law.
So pleased she has a place here.
The food looks very nice, and my mother-in-law loves it!
If you are looking for a care home, this is it.

Credit to the system.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. Its good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Simon L (Nephew of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Home is wonderful, very clean, with excellent.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. Its good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Pat K (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Very happy with mum's care - she seems happy. Staff are very friendly and lovely to mum.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. Its good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Stuart G (Son of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Mum seems very happy being in the home and is kept busy with activities.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. Its good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Julie B (Daughter of Resident) published on 30 January 2023 Submitted via Website
Overall Experience

Our mum was cared for at Dorrington Watton for two and a half years before she sadly died on New Year's Eve. From the word go the carers took great care and consideration to ensure that mum felt at home and we felt reassured. It was clear that mum felt safe, comfortable, happy and content. Mum's dementia meant that she could not communicate that well but the carers always did their utmost to get to know mum's needs, likes and dislikes. Mum was very much part of the Dorrington family as well as ours and one of our last and happiest memories was of when we all visited her on her birthday. The carers sang happy birthday and arranged a lovely cake which mum enjoyed with a cup of tea. The care given to mum at the end of her life was excellent - compassionate, kind, and individualised and mum died comfortably, very peacefully and with as much dignity as dementia will allow. We as a family were kept informed with excellent communication given with kindness. I wouldn't hesitate to recommend this home.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Many thanks for your review. Lorraine and myself welcome feedback and take your comments very seriously. Its good for staff morale too. You can e-mail us anytime 24/7 steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Once again thank you.

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Review from Louise W (Granddaughter of Resident) published on 11 May 2021 Submitted via Website
Overall Experience

Unfortunately, this home has been dreadful at supporting my grandad and my mum is distraught at his care and the lack of communication. If it wasn't for the fact we have been in lockdown my grandad would have been moved from here straight away. As it is, he's still stuck there until we can move him.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

It is very upsetting to see families anxious in what has been a terrible year for Care Homes. Watton has been Covid free all residents and staff during the whole pandemic. We have spoken to the Office and will be contacting the families to see what we can do to help. Any complaint we take very...  

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Review from Sue D (Daughter-in-law of Resident) published on 23 April 2020 Submitted via Website
Overall Experience

Poor mum arrived at Dorrington House just before the lockdown so it’s all very new to her and us, unfortunately, we are still unable to visit but it’s in everyone’s best interest. I keep in touch via email and phone but I don’t like to keep disturbing all the girls as they must be rushed off their feet. They have told me mum ( who can be awkward at times ) has started to settle in and join in which we are pleased about and feel settled in our minds that she is safe now. I would just like to thank everyone who works at Dorrington House and well done in this extremely hard time.

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Review from Beverly P (Daughter of Resident) published on 7 March 2018 Submitted via Postal Card
Overall Experience

Dorrington House has continued to provide excellent caring and facilities for my mother who has been resident there since July 2012. The staff are very friendly and helpful and mum is very settled there. Her basic needs are well catered for and I always recommend the place to anyone who needs a place for a relative.

Reply from Steve Dorrington, Service Provider at Dorrington House (Watton)

Steven & Lorraine at Dorrington, thank you for your support and please e-mail us anytime steve@dorringtonhouse.com.

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Review from P S (Husband of Resident) published on 20 November 2017 Submitted via Postal Card
Overall Experience

During this month my wife's attitude has changed from aggressive to a much more normal behaviour, she gets on much better with the staff and is much more calmer.

Reply from Steve Dorrington, Service Provider at Dorrington House (Watton)

Steven & Lorraine Dorrington thank you for your support. Please feel free to e-mail us anytime steve@dorringtonhouse.com or Lorraine@dorringtonhouse.com

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Review from C A (Daughter of Resident) published on 21 September 2017 Submitted via Postal Card
Overall Experience

Staff are excellent, more staff are needed because sometimes residents are alone in the lounge.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (1)

Steve Dorrington
Steve DorringtonJob Title:Service ProviderJoined: 1979

Service Provider established 1979

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