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Dorrington House (Watton)

73 Norwich Road, Watton, Thetford, Norfolk IP25 6DH
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Dorrington House (Watton), Thetford
Dorrington House (Watton), Thetford
Dorrington House (Watton), Thetford

Dorrington House at Watton is a purpose-built home for older people, established in July 1999.

Accommodation is provided in single rooms with en-suite facilities and communal areas include a bright and airy lounge with large windows. There is a large flat screen television in this all the lounges for residents to enjoy and all entertainment takes place in this room, including the use of smart TV facilities. There are also two...  

Care Provided by Dorrington House (Watton)

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£955 - £998£955 - £998
Residential Dementia Care£955 - £998£955 - £998

Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.

Contact Dorrington House (Watton) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Geri Ashforth(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • No set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff are dispensing medication they may be busy. Visitors welcome to spend time with their loved ones, helping, simply ask the staff for advice. You can always e-mail Steve or Lorraine Dorrington, the owners anytime to answer your questions or concerns.

Parking

  • Ample Car Parking, close to the town centre, no steps footpaths to the shops for summer walks, weather permitting.

Dorrington House (Watton) Reviews (99)

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9.7

Dorrington House (Watton) has a Review Score of 9.7 (9.709) out of 10, based on 38 reviews in the last 2 years. Over all time Dorrington House (Watton) has 99 reviews.

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Review from Shirley W (Sister of Resident) published on 19 September 2025 Submitted via Website
Overall Experience

All the staff at Dorrington House Watton are very friendly and caring towards the residents. I have never once seen them be anything but happy and attentive. I feel happy that any concerns I might have about my sister's health are dealt with swiftly. She is very happy there and likes all the staff immensely, she enjoys the trips out to the church once a week and there are plenty of activities for the residents to join in.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review from Michael A (Son of Resident) published on 19 June 2025 Submitted via Website
Overall Experience

the home is very professionally run the staff excellent and very friendly the activities at the home are very good there is always something going on the food is well presented and mum seems to like it

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review from Linda T (Daughter of Resident) published on 11 June 2025 Submitted via Website
Overall Experience
My mum went in for respite care ,but stayed longer term after the sad passing of her husband.I have found the care home to be lovely!So happy and supportive to the residents and their families,my mum has settled in well and has thrived being there .

The dementia care is top notch ,I can't recommend them enough!

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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No Rating
Review from K J (Son of Resident) published on 23 May 2025 Submitted via Website
Overall Experience
Overall Dorrington House has proved the right choice for mum. The carers from the senior staff through to the cleaners and general staff are always kind and helpful and will always try and address any issues or concerns
as quickly as they are able. Mum is 93 and will soon have been in Dorrington for 2 years.
I do think the decor throughout is starting to look like it requires some freshening up and updating, however that isn't to take away from how well mum is cared for and looked after.
Whenever I visit I am always made welcome, all the staff stop to chat, whatever their job or position.
Nothing is ever going to be perfect, but all in all I think Dorrington House does an extremely good job and

I am pleased with our choice of carehome and I know she is being well looked after.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review from Lisa S (Resident / Service User) published on 28 April 2025 Submitted via Website
Overall Experience

Enthusiastic, friendly members of staff are always there to help with dad, and they work so hard. They always let me know if there was a problem. They always say hello when I am there, which does mean a lot as dad doesn't like coming out of his room. So they always make time for him. Couldn't ask for anything better for dad, he loves it there.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Maria B (Daughter of Resident) published on 23 April 2025 Submitted via Website
Overall Experience

Mums been at Dorrington House for over two years. While the decor may need some updating I can't fault the home and its staff, they really do care. We have worked together to settle mum and deal with any issue that arise's. For the first time in mums life she has a social circle the ladies in the Lounge are good pals encouraging each other in the activities. It's a joy to see them interact with each other even if some days they're muddled. They have a busier calendar than me!

If you're looking for a home for a family member which you can trust I would 100% recommend Dorrington House I'm kept updated. It's up to you on how much you're involved. I'm very involved and always feel welcomed no matter what time of the day I show up. They have nothing to hide the residents wellbeing always comes first. Well done Dorrington House.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from R B (Brother of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

I find Dorrington House to be an excellent place for my sister to be. The carers are excellent and very helpful, kind and considerate. The premises and bedrooms are all very clean. And best of all I am always offered a cup of tea "LOL". Overall, an excellent home.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Ian D (Son of Resident) published on 31 March 2025 Submitted via Website
Overall Experience

Absolutely brilliant, wonderful staff who really go above and beyond,in the true sense of the expression. Dad is really happy there kept active and involved and always tells me about his new friends. He really loves the food as well and has put on weight (in the good sense) since arriving there. Thank you all so much.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from T N (Son of Resident) published on 31 March 2025 Submitted via Website
Overall Experience

All the staff are very friendly and nothing seems to be too much trouble. I had mixed emotions when we needed to find a care home for mum, we visited a few in the area and chose the Dorrington as it seemed so friendly and very welcoming, the overall standard of care looked to be very good, and we haven't been disappointed it been 4 months now and mum is very happy and has settled in very well.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from M R (Friend of Resident) published on 18 March 2025 Submitted via Website
Overall Experience

My friend is being looked after well and over the months he's been at Dorrington, has accepted personal care that he wouldn't accept at home from carers or anyone else. There's a lot of activity going on, which is good to see even though it's not something he would want to take part in. I am a little disappointed that nothing has been done by way of a hearing test as his deafness is a further barrier for him. He's been referred but months have gone by since then. Also, I have been told about personal care provided in front of him, which seems disrespectful.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Andrew D (Son of Resident) published on 18 March 2025 Submitted via Website
Overall Experience

Dad was accepted with great warmth and kindness upon arrival at Dorrington House Watton. He settled very quickly and has really benefitted from the excellent level of care and the outstanding range of activities which are so important to keep him and all the residents stimulated and active in so many different ways. Not only that but he really enjoys all that is presented to him and it keeps him and so many others smiling! Thank you to the lovely team at Dorrington House

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Hellen H (Daughter of Resident) published on 18 March 2025 Submitted via Website
Overall Experience

My dad has recently arrived at Dorrington House, and I have been so impressed with the standard of care and empathy that all the staff at all levels shows to my Dad. The improvement in his health and well being is amazing in such a short time, and continues to improve. Its a pleasure to visit Dorrington House and see the day to day workings of a busy environment which is second to none, the food and snacks served are a good quality and all areas of the house are immaculate.

The care team are always in contact with me and when I call for any updates whilst my Dad transitions into his new life at Dorrington House, I am always dealt with in a very professional and caring manner, nothing is to much trouble.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Colin H (Son of Resident) published on 11 November 2024 Submitted via Website
Overall Experience

Very caring, helpful staff who are always attentive. The only issue that we have encountered is occasional disturbances during the night, however these are usually dealt with promptly. The facilities are well organised and, if required, management are available at almost any time to listen to concerns.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven...  

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Review from Catherine R (Daughter of Resident) published on 16 October 2024 Submitted via Website
Overall Experience

Mum has been a resident at Dorrington since April this year and I can honestly say I feel she is very well cared for. All the staff seem friendly and helpful. I like to attend any medical appointments with Mum and am offered this opportunity which I value. I am kept updated with important information and if I have voiced any concerns these have been noted and addressed. As someone who has worked in Elderly Care myself, I can honestly say Dorrington House is a lovely Care Home!

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Donna H (Daughter of Resident) published on 15 October 2024 Submitted via Website
Overall Experience

My mum is bedridden so she relies on the carers to provide her only interaction. My mum is always laughing, and teasing and is happy every day at Dorrington House. She has a smart video device in her room and often the carers help her play music or have a sing-a-long or sometimes other residents go in her room and have a dance. As her daughter, I find it reassuring to see her laughing and happy. The carers are amazing.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Paul B (Son of Resident) published on 12 September 2024 Submitted via Website
Overall Experience

All the staff are helpful and happy on arrival mum always seems happy and pleased to be at the home there's always the TV on and background music to keep them entertained and I like the activity which happens during the week all in all a great place for mum to be.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from Tony M (Son of Resident) published on 14 August 2024 Submitted via Website
Overall Experience

Always find the staff kind and caring towards mum. The home is always clean and well-maintained. They go out of their way to entertain the residents with many things. Mum has been there for a good number of years and I am always kept informed of any issues with mum which they deal with speedily. A very good care home in my opinion.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from M S (Wife of Resident) published on 14 August 2024 Submitted via Website
Overall Experience

As I am disabled I find it hard to get to be able to visit as much as I wanted but the wonderful people have put some things they have been up to on social media they pleased everyone who knows my husband to share his time there is so lovely we can see his settling in now and that's very comforting to know so thank you so much

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from S M (Daughter of Resident) published on 15 July 2024 Submitted via Website
Overall Experience

My Dad has been a resident for the past 10 months and although it took a while for him to settle in everyone has been very kind and caring and helped Dad to feel comfortable in his new home. Dad now joins in with activities and especially enjoys the exercise classes. If I have needed to raise any matters with the management they have always dealt with them quickly and kept me informed where necessary.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Care / Support
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No Rating
Review from D A (Daughter of Resident) published on 15 July 2024 Submitted via Website
Overall Experience

Staff are great very attentive, and always happy to answer any questions we might have. There are activities and exercises most days including weekends, a good choice of food and plenty of hot and cold drinks, my mum is always clean tidy and happy. I like that the residents who are bed-bound or want to stay in their rooms do not get missed out and also can enjoy the activities, as the staff bring the activity to their rooms.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Cleanliness
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Steve Dorrington
Steve DorringtonJob Title:Service ProviderJoined: 1979

Service Provider established 1979

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