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Dorrington House (Dereham)

28 Quebec Road, Dereham, Norfolk NR19 2DR
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Dorrington House (Dereham), Dereham
Dorrington House (Dereham), Dereham
Dorrington House (Dereham), Dereham

Dorrington House (Dereham) is a purpose-built facility that is located close to the town centre, with ample parking and one acre of established gardens. All rooms are ground floor single with en-suite facilities. The home offers Wi-Fi facilities for video visiting, and all care plans are available online.

Communal areas include a spacious main lounge/dining room as well as a bar area. Entertainment is also held in this room as well...  

Care Provided by Dorrington House (Dereham)

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£955 - £998£955 - £998
Residential Dementia Care£955 - £998£955 - £998

Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.

Contact Dorrington House (Dereham) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Daglish(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Visiting

  • No set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff would be dispensing medication they may be busy. Please e-mail Steve or Lorraine Dorrington, the owners anytime to answer your questions or concerns.

Parking

  • Ample parking 100yrds from the market place. Easy footpath access to the Town Center, convenient for shopping with residents, weather permitting.

Dorrington House (Dereham) Reviews (78)

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9.7

Dorrington House (Dereham) has a Review Score of 9.7 (9.733) out of 10, based on 21 reviews in the last 2 years. Over all time Dorrington House (Dereham) has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from R S (Granddaughter of Resident) published on 3 September 2024 Submitted via Website
Overall Experience

The staff are really friendly and genuinely care about everyone. The management team are always available for families to talk to if necessary and they take into account the wishes of families and residents.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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No Rating
Review from A H (Son of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

Outstanding care and support from all the staff. A very friendly, happy environment which my mother enjoys. Always lots of activities for all residents. Spotlessly clean and tidy care home also with a beautiful garden area enjoyed by all. I know that mum is well looked after at all times and we have 24/7 contact with the Dorrington House Team. They are all truly an excellent team. We are so lucky and grateful that mum is happy here.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from K O (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

Mum is very introverted and the staff have worked really hard to encourage and support her despite her protestations. She is very well cared for and supported and some of the staff really go the extra mile to make her feel called for - when there are any issues for mum communications are frequent and informative.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
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Review from A K (Great-granddaughter of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

My grandmother is very well looked after here. She very rarely takes part in activities but the staff are great at getting her involved. She seems very happy here and all the staff I have met have been great.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from C B (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

While visiting mum the carers were dealing with a very demanding resident. They were so patient and kind. They are very friendly and look after the residents extremely well. I was very impressed with all the staff.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from P H (Brother of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

My brother has been here for over 2 years and has been very well looked after. I visit any add times and I am always made welcome.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from K C (Niece of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

Always found the staff to be very friendly and helpful. Food is always good when we turn up at meal times and the choice of food for residents is good. They have various activities arranged to keep everyone entertained.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from M B (Son-in-law of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

Excellent

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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No Rating
Review from J M (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

Mum is very well looked after here it has a lovely welcoming, warm atmosphere and feels like a family home. The staff are competent, kind and very caring. Mum is very happy and safe which is a true blessing.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Sophie L (Granddaughter of Resident) published on 23 April 2024 Submitted via Website
Overall Experience

I recently visited my nanny for the first time and I just wanted to say a big thank you to the staff at the home. She’s content and she was very nervous about moving out of her home, but the staff have helped her settle in nicely. I did meet one of the managers and she took the time to answer some of my questions and was really helpful. The home is very clean which is one of the “must haves” my mother wanted when choosing a home for my nanny.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
Treated with Dignity
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No Rating
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No Rating
Review from J H (Son of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

Dorrington House is streets ahead of many care homes I've looked at and has become a possible 'home' experience for Mum. There is always someone in sight, usually interacting with the clients which is a real comfort. Communication is excellent which is crucial for us, as Mum has many needs which are quickly and efficiently tended to through quick chats or email exchanges. Excellent care, that is heartfelt.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Iain F (Nephew of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience
The staff at Dorrington House have made the move from own home/semi-independent living to residential care a simple and worry-free process. The staff have been caring and supportive during this difficult process, reassuring the family that their relative is well looked after.

They engage well with us and have a genuine caring approach to our relative's needs.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G M (Son-in-law of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience

Very nice care home. Overall warm, caring place. We bring our dog, it's very dog-friendly, the residents and staff love him.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime, thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen D (Son of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

My mother has been at the care home for one year and is enjoying her time at Dorrington House. She loves having chats with the excellent staff, who are always kind and helpful. Well done to all management and staff.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L B (Daughter of Resident) published on 19 December 2023 Submitted via Website
Overall Experience

I find the team to be very knowledgeable and always helpful on the telephone. They are taking good care of my relative following a long time spent living alone with dementia. I am confident that she is as happy as can be expected due to her condition and feel pleased to know she has company and that the care staff are taking good care of her needs.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime, at Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Care / Support
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Review from L O (Relative of Resident) published on 19 December 2023 Submitted via Website
Overall Experience

Everyone at Dorrington House is very welcoming. A very serene environment. And the home is very organised. A place to park is not a problem because they have a very spacious car park. I will recommend Dorrington House to everyone. Your loved ones will be properly taken care of. Residents are treated with so much dignity and care.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from R C (Son of Resident) published on 19 December 2023 Submitted via Website
Overall Experience

Generally good to excellent care with several staff exceptional. Challenges of staff turnover and the frailty of many residents need to be understood... not least at national and local government levels. Management structure could be clearer.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Oliver T (Grandson of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience

My nan lived at this care home until she passed away. She was very happy and the staff were great with her and with my family when she passed. My wife's nan currently lives here and she has improved somewhat mentally since having 24/7 care and more social interaction. The staff are lovely.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
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Treated with Dignity
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Review from K T (Granddaughter of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience

Nan came to Dorrington House a year ago. She really loves the home, adores the staff and has so much fun joining in with the activities. The improvement we have seen in a year shows how great the home is. The communication and management are also fantastic. Thank you so much for taking great care of her!

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from D B (Daughter of Resident) published on 27 October 2023 Submitted via Postal Card
Overall Experience
First visit to see Dad at Dorrington House. The management staff, care team and catering personnel were all extremely helpful and friendly. Any questions asked or request made was answered with knowledge and actioned.

All residents I saw seemed well cared for, as did Dad. It makes me feel easy that Dad is getting all his needs met in a safe and friendly environment.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We welcome your review and take it very seriously. You can e-mail us anytime 24/7 at steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Awards / Recognitions (0)

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Meet the Team (1)

Steve Dorrington
Steve DorringtonJob Title:Service ProviderJoined: 1979

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