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- Dorrington House (Dereham) care home






Dorrington House (Dereham) is a purpose-built facility that is located close to the town centre, with ample parking and one acre of established gardens. All rooms are ground floor single with en-suite facilities. The home offers Wi-Fi facilities for video visiting, and all care plans are available online.
Communal areas include a spacious main lounge/dining room as well as a bar area. Entertainment is also held in this room as well...
Care Provided by Dorrington House (Dereham)
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.
The price(s) shown are provided by the care home. Contact Dorrington House (Dereham) for full pricing details and T&Cs.
Contact Dorrington House (Dereham) to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Dorrington House
- Private Owned
Person in charge
- Louise Daglish(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (45)
Visiting
- No set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff would be dispensing medication they may be busy. Please e-mail Steve or Lorraine Dorrington, the owners anytime to answer your questions or concerns.
Parking
- Ample parking 100yrds from the market place. Easy footpath access to the Town Center, convenient for shopping with residents, weather permitting.
Dorrington House (Dereham) Reviews (78)
Dorrington House (Dereham) has a Review Score of 9.7 (9.733) out of 10, based on 21 reviews in the last 2 years.
Over all time Dorrington House (Dereham) has 78 reviews.
The staff are really friendly and genuinely care about everyone. The management team are always available for families to talk to if necessary and they take into account the wishes of families and residents.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Outstanding care and support from all the staff. A very friendly, happy environment which my mother enjoys. Always lots of activities for all residents. Spotlessly clean and tidy care home also with a beautiful garden area enjoyed by all. I know that mum is well looked after at all times and we have 24/7 contact with the Dorrington House Team. They are all truly an excellent team. We are so lucky and grateful that mum is happy here.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Mum is very introverted and the staff have worked really hard to encourage and support her despite her protestations. She is very well cared for and supported and some of the staff really go the extra mile to make her feel called for - when there are any issues for mum communications are frequent and informative.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
My grandmother is very well looked after here. She very rarely takes part in activities but the staff are great at getting her involved. She seems very happy here and all the staff I have met have been great.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
While visiting mum the carers were dealing with a very demanding resident. They were so patient and kind. They are very friendly and look after the residents extremely well. I was very impressed with all the staff.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
My brother has been here for over 2 years and has been very well looked after. I visit any add times and I am always made welcome.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Always found the staff to be very friendly and helpful. Food is always good when we turn up at meal times and the choice of food for residents is good. They have various activities arranged to keep everyone entertained.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Excellent
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Mum is very well looked after here it has a lovely welcoming, warm atmosphere and feels like a family home. The staff are competent, kind and very caring. Mum is very happy and safe which is a true blessing.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
I recently visited my nanny for the first time and I just wanted to say a big thank you to the staff at the home. She’s content and she was very nervous about moving out of her home, but the staff have helped her settle in nicely. I did meet one of the managers and she took the time to answer some of my questions and was really helpful. The home is very clean which is one of the “must haves” my mother wanted when choosing a home for my nanny.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Dorrington House is streets ahead of many care homes I've looked at and has become a possible 'home' experience for Mum. There is always someone in sight, usually interacting with the clients which is a real comfort. Communication is excellent which is crucial for us, as Mum has many needs which are quickly and efficiently tended to through quick chats or email exchanges. Excellent care, that is heartfelt.
Thank you very much for your review. We take these very seriously and you can email us anytime.
They engage well with us and have a genuine caring approach to our relative's needs.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.
Very nice care home. Overall warm, caring place. We bring our dog, it's very dog-friendly, the residents and staff love him.
Thank you very much for your review. We take these very seriously and you can email us anytime, thank you.
My mother has been at the care home for one year and is enjoying her time at Dorrington House. She loves having chats with the excellent staff, who are always kind and helpful. Well done to all management and staff.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.
I find the team to be very knowledgeable and always helpful on the telephone. They are taking good care of my relative following a long time spent living alone with dementia. I am confident that she is as happy as can be expected due to her condition and feel pleased to know she has company and that the care staff are taking good care of her needs.
Thank you very much for your review. We take these very seriously and you can email us anytime, at Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Everyone at Dorrington House is very welcoming. A very serene environment. And the home is very organised. A place to park is not a problem because they have a very spacious car park. I will recommend Dorrington House to everyone. Your loved ones will be properly taken care of. Residents are treated with so much dignity and care.
Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Generally good to excellent care with several staff exceptional. Challenges of staff turnover and the frailty of many residents need to be understood... not least at national and local government levels. Management structure could be clearer.
Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
My nan lived at this care home until she passed away. She was very happy and the staff were great with her and with my family when she passed. My wife's nan currently lives here and she has improved somewhat mentally since having 24/7 care and more social interaction. The staff are lovely.
Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Nan came to Dorrington House a year ago. She really loves the home, adores the staff and has so much fun joining in with the activities. The improvement we have seen in a year shows how great the home is. The communication and management are also fantastic. Thank you so much for taking great care of her!
Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
All residents I saw seemed well cared for, as did Dad. It makes me feel easy that Dad is getting all his needs met in a safe and friendly environment.
Thank you very much for your review. We welcome your review and take it very seriously. You can e-mail us anytime 24/7 at steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Dorrington House (Dereham).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dorrington House (Dereham).
Accreditations
There are no accreditations posted yet for Dorrington House (Dereham).
Meet the Team (1)

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