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- Dorrington House (Dereham) care home






Dorrington House (Dereham) is a purpose-built facility that is located close to the town centre, with ample parking and one acre of established gardens. All rooms are ground floor single with en-suite facilities. The home offers Wi-Fi facilities for video visiting, and all care plans are available online.
Communal areas include a spacious main lounge/dining room as well as a bar area. Entertainment is also held in this room as well...
Care Provided by Dorrington House (Dereham)
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.
The price(s) shown are provided by the care home. Contact Dorrington House (Dereham) for full pricing details and T&Cs.
Contact Dorrington House (Dereham) to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Dorrington House
- Private Owned
Person in charge
- Louise Daglish(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (45)
Visiting
- No set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff would be dispensing medication they may be busy. Please e-mail Steve or Lorraine Dorrington, the owners anytime to answer your questions or concerns.
Parking
- Ample parking 100yrds from the market place. Easy footpath access to the Town Center, convenient for shopping with residents, weather permitting.
Dorrington House (Dereham) Reviews (78)
Dorrington House (Dereham) has a Review Score of 9.7 (9.733) out of 10, based on 21 reviews in the last 2 years.
Over all time Dorrington House (Dereham) has 78 reviews.
From day one, my mum was welcomed into the Dorrington family. What an amazing care home. Dorrington House is like a big family home, everyone is included and welcomed. The care is exceptional, everyone is treated with kindness, compassion and respect. All the staff are so kind, nothing is too much trouble for them. You really feel the kindness from all the staff from the office staff, team leader, carers, hairdresser, cleaning staff, kitchen staff - absolutely everyone. With Mum having been in other care settings we really thought this standard of care was not about but Dorrington House has proved us wrong. If you have an elderly relative who needs care look no further than Dorrington House you will not be disappointed.
My mother-in-law has been well and lovingly cared for, for over eight years.
The staff at Dorrington House were extremely caring and kind.
From the very first day that Dad was taken into Dorrington House, he was treated with love and care by everyone. He calls it his hotel. All of his family are very happy with the care he receives at Dorrington House and I would not hesitate to recommend it to anyone needing care.
I cannot praise the staff at Dorrington House enough. Since Mum has been there, January 2020, she has nothing but thrived. When she arrived she was a very sick and frail woman. She now looks 15 years younger than her 89 years and her skin and hair look soft and healthy. She is a different woman to the one who arrived. She has put on weight and smiles all the time. The staff take time to stimulate her mind and are always kind and helpful. They really do care.
When our mum had to go into a home we were worried as you hear all sorts of horror stories. However, Dorrington House is absolutely fantastic and we have no doubt Mum is getting the best care. They are marvellous…they love all their residents and are so happy and can’t do enough for them. Thank you Dorrington.
I was really scared that my hubby had to go into a home, but I should not have worried! The staff are wonderful and really take care of our loved ones. I can't thank them enough for what they do for my husband, nothing is too much trouble. If I could give them the top rating, I would!
Thank you for your lovely words. We are all doing our best, please e-mail us anytime at steve@dorringtonhouse.com.
A visitor's toilet could be an asset as some come from a distance.
My Mother has been a resident at Dorrington House (Dereham) for five months now and she is the most content that I have seen her for years. The staff are always courteous and helpful. They contact me promptly whenever there is a change in her condition and I know I can query anything at any time.
My mother was resident in two other care homes from 2015 and after moving again to this current home in July 2015 we have been very pleased and satisfied with the care that she's received. The staff and management are always keen to discuss matters and take positive action in the welfare of my mother. The food is of a good standard and they try their best to cater for all needs.
I am very happy with the help and support my aunt receives at Dorrington House. I see my aunt regularly and staff and management are always polite and helpful to me and kind and courteous to residents. My aunt who is nearly 92 frequently praises the staff saying "They are all very kind and patient" as well as "I'm lucky to be here being so well looked after." Dorrington House does a wonderful job and excellent staff - resident relationships as any visit will attest.
The staff are very caring. Nothing is too much trouble.
As we looked at homes we soon realised that apart from the basics the attitude and amount of staff were the most important thing. We have never met a single staff member at Dorrington House who hasn't been polite, attentive and compassionate. The food is good. Most important for a blind lady they have ensuite bathrooms so many homes don't have them! Vital for dignity.
Thank you for your support. Please e-mail us anytime steve@dorringtonhouse.com
The food is excellent with a varied diet. She also is clean and has her regular bath/showers. Her clothing is changed daily. Overall an excellent home which I would recommend.
Thank you for your support. Please e-mail us anytime steve@dorringtonhouse.com
Staff are friendly and considerate. Any concerns have always been addressed promptly.
Thank you for your support, please feel free to e-mail us anytime Steve & Lorraine Dorrington steve@dorringtonhouse.com
Dorrington House is very friendly. My dad is very happy there and if my dad is happy so am I. They are very caring, food is very good.
Many thanks for your support. Please feel free to e-mail Steve & Lorraine anytime steve@dorringtonhouse.com
All the staff are very caring, nothing is too much trouble. Whatever you ask them to do, they do it, they are always clean and tidy, the food is very good.
Just one thing and this is the only thing, the home could do with some fragrant sprays.
Many thanks for your support. You can e-mail Steve and Lorraine anytime steve@dorringtonhouse.com
The staff are very helpful and happy and I have not found one yet with an attitude unacceptable in the position they hold. I could name many by name who have introduced themselves to us at various points and have been nothing but polite kind caring helpful and most times doing more than I would expect of them with A HAPPY NOTE IN THEIR VOICE.
As for the fabric of the building and cleanliness there are no faults, it never smells of anything awful, the place is cleaned and vacuumed more times than we do our own busy household. The gardens are pleasant and safe and away from wind AND VERY SECURE as the buildings surround them, a great design attribute from where I see it.
My experiences of care homes, to be fair, is limited, however, I never hear people crying out for hours on end whilst I am visiting, every one of the staff are attentive to all residents at all times regardless of what they have to do. As I have made comments before I do not need to remind you of some of the very lovely things we have enjoyed at Dorrington House along with members of your staff…. both male and female staff, there are no exceptions.
Please keep working hard to maintain the status quo in Dorrington House as it is hard. Do not be despondent when things go wrong, as they will, take them as a learning lesson or a reminder of what should be done. Please remember we are all fallible and not perfect, your staff I am sure do their best, it's up to you/us to keep them motivated to continue as they are. What lovely people you have there, you either made them like it, keep them like it or they are naturally like it. I think it’s a mixture of all those along with a pleasant working condition.
Be assured I would be contacting you if the above were not true to remedy any questions that we may have about care and my dear Dad.
Many thanks for your kind words, please e-mail anytime myself or Lorraine if you have any concerns, thanks Steve & Lorraine Dorrington
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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