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Dorrington House (Dereham)

28 Quebec Road, Dereham, Norfolk NR19 2DR
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Dorrington House (Dereham), Dereham
Dorrington House (Dereham), Dereham
Dorrington House (Dereham), Dereham

Dorrington House (Dereham) is a purpose-built facility that is located close to the town centre, with ample parking and one acre of established gardens. All rooms are ground floor single with en-suite facilities. The home offers Wi-Fi facilities for video visiting, and all care plans are available online.

Communal areas include a spacious main lounge/dining room as well as a bar area. Entertainment is also held in this room as well...  

Care Provided by Dorrington House (Dereham)

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£955 - £998£955 - £998
Residential Dementia Care£955 - £998£955 - £998

Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.

Contact Dorrington House (Dereham) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Daglish(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Visiting

  • No set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff would be dispensing medication they may be busy. Please e-mail Steve or Lorraine Dorrington, the owners anytime to answer your questions or concerns.

Parking

  • Ample parking 100yrds from the market place. Easy footpath access to the Town Center, convenient for shopping with residents, weather permitting.

Dorrington House (Dereham) Reviews (78)

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9.7

Dorrington House (Dereham) has a Review Score of 9.7 (9.733) out of 10, based on 21 reviews in the last 2 years. Over all time Dorrington House (Dereham) has 78 reviews.

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Review from Pam K (Daughter-in-law of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

Very clean home. Carers are doing their 100% and more. Residents seem very happy.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We welcome your review and take them very seriously. You can email us anytime 24/7. Thank you.

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Review from Bob F (Brother of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

My sister has been here just over a year and has done well. She has had falls which have been dealt with appropriately and professionally. There have been hospital appointments which have been dealt with to our satisfaction. All good with sincere thanks.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We welcome your review and take them very seriously. You can e-mail us anytime 24/7 at steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Thank you.

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Review from Leon B (Grandson of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

Very nice establishment and clean. The staff have always been very polite, friendly and helpful. Many years ago my grandfather's father was in this establishment and now my grandfather is.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We welcome your review and take them very seriously. You can e-mail us anytime 24/7 at steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Thank you.

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Review from Stephen K (Son of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience
Rooms are clean. The laundry is kept up to date.

Very friendly staff. Very good with the residents.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We welcome your review and take them very seriously. You can e-mail us anytime 24/7 at steve@dorringtonhouse.com and lorraine@dorringtonhouse.com Thank you.

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Review from Mark W (Son of Resident) published on 29 August 2023 Submitted via Postal Card
Overall Experience

I was concerned about leaving Mum in respite care for the first time but Dorrington House staff and management were wonderful in working with us to settle her in. We were more than happy with the care Mum received during her stay and we would use Dorrington House again.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously, and you can e-mail us anytime 24/7 at Steve@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review from John S (Resident / Service User) published on 25 August 2023 Submitted via Postal Card
Overall Experience

I am very happy living at Dorrington House. The staff are friendly and caring. I like the activities. I have made lots of friends. I like the garden area. I enjoy helping and joining with different jobs/events.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously, and you can e-mail us anytime 24/7 at Steve@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider).

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Review from Simon B (Son-in-law of Resident) published on 24 August 2023 Submitted via Postal Card
Overall Experience

Always very pleased with the care and treatment of the resident. Staff are very caring and friendly, could not ask for a better environment. Please thank all your staff.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously, and you can e-mail us anytime 24/7 at Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

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Review from Samantha W (Daughter-in-law of Resident) published on 24 August 2023 Submitted via Postal Card
Overall Experience

We used Dorrington House (Dereham) for a two week respite care period for my mother-in-law who has dementia. Staff and management were really supportive in taking into consideration specific needs and requests in the care plan. We felt confidence leaving Mum and were reassured every time we rang. On picking Mum up, she was happy and enjoyed her stay. I would not hesitate to use Dorrington House again.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously, and you can e-mail us anytime 24/7 at Steve@dorringtonhouse.com Thank you.

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Cleanliness
Treated with Dignity
Food & Drink
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Review from J C (Daughter of Resident) published on 31 July 2023 Submitted via Postal Card
Overall Experience

Everyone is so friendly and caring. They look after our dad very well. We are pleased with how well he is looked after and cared for. He seems very happy.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can email us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com. Thank you.

Facilities
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Review from B M (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

Since my mum has been in Dorrington House, we have noticed such an improvement in her general mental and physical well-being. The staff are just amazing and treat my mum with such respect and dignity. I can't say what peace of mind it has given me to know she is safe and well looked after. So thank you to everyone at Dorrington for your care and dedication.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously, and you can e-mail us anytime 24/7 at Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

Facilities
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Treated with Dignity
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Review from M S (Friend of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

I've found everybody to be very helpful and always smiling, nothing is ever too much trouble. It's a lovely place to live for those unable to live alone anymore.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can email us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

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Review from R P (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

The King's Coronation Part, what a joyous time was had by all the residents and families who popped in! I really enjoyed a good sing-along. Visiting my mum is never a chore as the staff are absolutely amazing, caring and kind. Nothing is ever too much trouble their home is your home. Awards should b given.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

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Review from P C (Wife of Resident) published on 8 June 2023 Submitted via Website
Overall Experience

I am quite happy with my husband's care. Staff are always helpful and friendly, I have found all the staff cheerful and welcoming and happy to have the dog visiting, which is very important to my husband.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

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No Rating
Review from Rebecca S (Daughter of Resident) published on 8 June 2023 Submitted via Website
Overall Experience

It's like a home from home. I love to see Mum active and involved in social and craft events via the social media page. Always she is very clean, well fed and engaged in Dorrington, I could not wish for a better place for Mum.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

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No Rating
Review from Stephen M (Son of Resident) published on 8 June 2023 Submitted via Website
Overall Experience
The wonderful people at Dorrington House always make you feel special, the care team and management are professional and make an effort to put my mother as an individual cared for with love and kindness.

It is a pleasure to speak on the phone to the wonderful staff. The home is pleasant in lovely surroundings and there is always plenty of activities and things to do. My mother could not be in a better place and that gives me such peace of mind.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

Facilities
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Review from Abbie A (Granddaughter of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

I am so impressed with how homely and welcoming Dorrington House staff have been towards my nan. She has settled in extremely quickly and is more than happy with her new home. The staff have clearly taken the time to get to know Nan, her preferences and her personality. The management of the home made the move for us as a family very straightforward and stress-free sorting everything out for us. The little things really make the biggest difference.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider).

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Review from K G (Friend of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

My friend was moved here from a different home. I am so pleased with the care she is receiving here. Since arriving she has been happier and better cared for. The staff are friendly and helpful. There is an excellent atmosphere.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Sue N (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card
Overall Experience

In the short time, my dad stayed at Dorrington House we were struck by how caring all the staff were, nothing was too much trouble. The team leader even came in on her day off to see how my dad was. All the staff took time to explain how my dad was and the process of palliative care was also explained. One person, in particular, was exceptional in her listening, she is a credit to your team.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider).

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Review from Michael H (Husband of Resident) published on 6 October 2022 Submitted via Postal Card
Overall Experience

My wife is a resident of this care home. She has been there for over two years now and the care she gets from the staff and management, in my opinion, is first-class. I only have praise for all involved in the running of this home.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Many thanks for your support. We take these reviews very seriously and welcome them anytime.

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Review from Rosemary W (Wife of Resident) published on 19 July 2022 Submitted via Postal Card
Overall Experience

The moment I walk through the doors of Dorrington House (Dereham) I knew my husband would be happy. The gardens are beautiful and the staff are all very caring and treat my husband with dignity.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Steve Dorrington
Steve DorringtonJob Title:Service ProviderJoined: 1979

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