
We had no hesitation in placing Dad in Hickathrift's capable handsAnthony M(Son of Resident/Service User)

I cannot speak too highly of all the members of staff at Hickathrift.Jane B(Respite Resident/Service User)


We had no hesitation in placing Dad in Hickathrift's capable handsAnthony M(Son of Resident/Service User)

I cannot speak too highly of all the members of staff at Hickathrift.Jane B(Respite Resident/Service User)


Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from Hunstanton and the home specialises in providing Residential Care, Dementia Care and Pre-bookable respite stays for older individuals.
Communities at Hickathrift House are smaller with a family feel so residents' feel safe and comfortable. Care is focused on independence,...
Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from Hunstanton and the home specialises in providing Residential Care, Dementia Care and Pre-bookable respite stays for older individuals.
Communities at Hickathrift House are smaller with a family feel so residents' feel safe and comfortable. Care is focused on independence, dignity and choice. Dedication and high standards can be seen across the board at Hickathrift House: care, hospitality, house-keeping, administration and life enrichment for the home's residents and visitors alike.
Dementia Care is provided in Memory Lane at Hickathrift House and utilises a careful blend of skills and techniques developed by leading experts in the field of Dementia Care. Memory Lane incorporates bespoke design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Individuals living with Dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.
The team would be delighted to welcome you at Hickathrift House anytime for a cup of tea and a chat - you are assured of a friendly and warm reception from all who live and work at this delightful home.
Care Provided by Barchester Hickathrift House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Hickathrift House to confirm what's included and get a personalised quote:
Barchester Hickathrift House £1,350.00 This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Hickathrift House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Paula Melerski (General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (13)
Visiting
- Please feel free to visit Hickathrift House anytime - the door is always open! Visitors are more than welcome to come along to the life enrichment programme of activities and join their loved ones as they participate too! Please do talk to the Activities Coordinators if wishing to join in on excursions on the home's Mini Bus and they will be happy to discuss this further.
Parking
- When pulling into the home driveway - please follow the drive round to the right to find the standard parking spaces. Disabled parking is also available - please follow the drive round to the left into the Courtyard where visitors can park closer to the home entrance.
Barchester Hickathrift House Reviews (125)
Barchester Hickathrift House has a Review Score of 9.9 (9.930) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Hickathrift House has 125 reviews.
Mum has just entered her second spell of respite at Hickathrift. Every single staff member - manager, admin, care staff, cooks, maintenance has been welcoming and friendly and as a result, we have been very happy to leave Mum in their care. The indoor space is bright and feels very clean, in a...
Mum has just entered her second spell of respite at Hickathrift. Every single staff member - manager, admin, care staff, cooks, maintenance has been welcoming and friendly and as a result, we have been very happy to leave Mum in their care. The indoor space is bright and feels very clean, in a homely way; a testament to the great personal care residents receive and I should imagine, the effective laundry systems employed by the team. Well done to you all and thank you.
Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Thank you so much.
Thank you so much.
Thank you for taking the time to leave us a review and your kind words which I will cascade to the whole team. It was our pleasure caring for your mother at Hickathrift House.
My mother had rehabilitation care. She was treated with kindness and the friendly staff were always obliging. The activities were well thought through and stimulating. The home was being refurbished to a high standard. There was a very pleasant garden area which we enjoyed sitting in. The room was...
My mother had rehabilitation care. She was treated with kindness and the friendly staff were always obliging. The activities were well thought through and stimulating. The home was being refurbished to a high standard. There was a very pleasant garden area which we enjoyed sitting in. The room was spacious and light and airy. Staff were very friendly and helpful. Meals seemed well thought out and with good choices. Tea and coffee making facilities were there for all to enjoy. There was always a warm welcome from reception staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff were all friendly and...
The staff were all friendly and accommodating, despite it being an incredibly hot day!
What a lovely place to visit.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
From the minute we walked into Hickathrift to have a look around for potential respite/permanent care for Mum, I knew we had found the right place. The management and team are all without a doubt exceptional. Every little detail of the service user are taken into consideration for the maximisation...
From the minute we walked into Hickathrift to have a look around for potential respite/permanent care for Mum, I knew we had found the right place. The management and team are all without a doubt exceptional. Every little detail of the service user are taken into consideration for the maximisation of their care, independence and dignity. Staff are always smiling, happy, welcoming and caring which impacts the residents in such a positive way. We're so happy that mum is happy and settled, it's simply the best! Thank you Team Hickathrift!
Thank you so much for taking the time to write this review and for your very kind words about our home which I will cascade to the whole team. Feedback is much appreciated and it is our pleasure to care for your mum here at Hickathrift.
We visit frequently and on each occasion, the staff display such a kind and caring nature. The staff and management are superb. The facilities/activities are excellent and the catering is to a high standard. Well done to everyone.
We visit frequently and on each occasion, the staff display such a kind and caring nature. The staff and management are superb. The facilities/activities are excellent and the catering is to a high standard. Well done to everyone.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We all had a fun afternoon doing this activity and have a lovely keepsake...
We all had a fun afternoon doing this activity and have a lovely keepsake of the handprints. A huge thank you to Hickathrift and all the staff for organising this for us, they made this very special.
Thank you so much for taking the time to leave us this review and your kind words which I will cascade to the whole team. I am so pleased you are happy with your keepsake.
A group of us called at Barchester Hickathrift House to visit a very dear friend who is now in your permanent care. We were treated like royalty with the most marvellous "afternoon tea" in the morning, which would have been a credit to any top London hotel! Your staff are absolutely wonderful,...
A group of us called at Barchester Hickathrift House to visit a very dear friend who is now in your permanent care. We were treated like royalty with the most marvellous "afternoon tea" in the morning, which would have been a credit to any top London hotel! Your staff are absolutely wonderful, totally dedicated and caring. We were all extremely impressed and delighted that our friend is residing in such wonderful, loving and caring surroundings.
Thank you so much for taking the time to leave this review and for your kind words which I will cascade to the whole team. I am so pleased your visit to our home was a positive experience.
The home made us feel so welcome. They laid on tea, coffee, cakes and made up a table in a private area for us.
A lovely visit and the staff were excellent and went that extra mile to make it...
The home made us feel so welcome. They laid on tea, coffee, cakes and made up a table in a private area for us.
A lovely visit and the staff were excellent and went that extra mile to make it so special for us.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I'd like to thank you for organising my father's reward celebration for 55 years of service for an international service organization. My father really enjoyed the event as did his fellow Lions. Your compassion and the delicious cakes were very much appreciated. Thank you for the care you and the...
I'd like to thank you for organising my father's reward celebration for 55 years of service for an international service organization. My father really enjoyed the event as did his fellow Lions. Your compassion and the delicious cakes were very much appreciated. Thank you for the care you and the wonderful team at the care home provide for my father. Thank you from the family.
Thank you so much for taking the time to leave us this review and your kind words which I will cascade to the whole team. I am so pleased that you all enjoyed your father's celebration which we hosted at the home. It is a pleasure caring for your father at Hickathrift.
My dear neighbour was in this home for six weeks for restbite. I found the home very friendly nothing was too much bother for any staff any requests were dealt with quickly. My neighbour did so many activities.. bingo puzzles Scrabble drawing baking garden and many trips out to the pub, cinema and...
My dear neighbour was in this home for six weeks for restbite. I found the home very friendly nothing was too much bother for any staff any requests were dealt with quickly. My neighbour did so many activities.. bingo puzzles Scrabble drawing baking garden and many trips out to the pub, cinema and garden centre. Was amazing all the activities they did along with sing-alongs. Irish band. Music group day. The list goes on. He enjoyed his stay.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Booked in my mother for 2 weeks respite care, since returning, she has been very positive about the experience. A highlight for her was the trip into a local town, and she was enthusiastic about the activities in general. She also had high praise for the staff and the cleanliness of the home, and...
Booked in my mother for 2 weeks respite care, since returning, she has been very positive about the experience. A highlight for her was the trip into a local town, and she was enthusiastic about the activities in general. She also had high praise for the staff and the cleanliness of the home, and she felt happy and secure in her room. I would have no hesitation in booking her for further respite care, and possibly in the longer term.
Thank you for your time in leaving us a review, I am so pleased your mother had a positive experience with us. Also thank you for your kind words which I will feedback to team Hickathrift. It was our pleasure caring for your mum during her stay and please don't hesitate to contact us if we can support in the future.
We recently visited for my mum's birthday. The home had decorated a room for us to all have lunch together, laid the table, put on music, and served us lunch. They couldn't have done more to make it special. We also brought in our dog to see her and stayed for the quiz to make a great afternoon.
We recently visited for my mum's birthday. The home had decorated a room for us to all have lunch together, laid the table, put on music, and served us lunch. They couldn't have done more to make it special. We also brought in our dog to see her and stayed for the quiz to make a great afternoon.
Thank you for taking the time to leave us a review and for your kind words, we are very proud of our life enrichment team and all the care staff who support us. I will cascade your positive feedback to the whole team. I am so pleased your day was so special. Thank you again
Everyone is included and encouraged to enjoy the entertainment provided.
The opportunity to have lunch with their loved ones on Christmas Day was, although I was not able to take part, a very...
Everyone is included and encouraged to enjoy the entertainment provided.
The opportunity to have lunch with their loved ones on Christmas Day was, although I was not able to take part, a very thoughtful addition to the good time that residents had through the festive period.
Well done to all the staff who were there to make things run very smoothly.
Thank you for taking the time to leave us a review and for your kind words, we are very proud of our life enrichment team and all the care staff who support us. I will cascade your positive feedback to the whole team. Thank you again.
Every member of staff truly cares...
Every member of staff truly cares about the well-being of their residents and families.
The home is always beautifully clean and bright and my father was bathed and dressed always with compassion and care. He hated to be unclean and that never happened. I cannot thank everyone enough.
It was our pleasure caring for your dad at Hickathrift House and he will be dearly missed.
My dad was a resident for the last months of his life in this lovely care home. All the members of staff worked tirelessly to ensure that my dad was kept comfortable and happy until the end. He was looked after with great humility and friendship. My dad kept his dignity and humour due to this care....
100% professional care, 100% compassion to the residents.
A million thanks, bless you all.
Thinking of you all.
As usual I get a friendly welcome and an update on my aunt. Living some distance away it is not always easy to visit as regularly as I would like but I rest easy in knowing that my aunt is receiving the best care. She is not the easiest person to deal with but her carers are always upbeat and...
As usual I get a friendly welcome and an update on my aunt. Living some distance away it is not always easy to visit as regularly as I would like but I rest easy in knowing that my aunt is receiving the best care. She is not the easiest person to deal with but her carers are always upbeat and couldn't manage her care better. They try to include her in activities wherever possible. Everyone works hard to make her as comfortable as possible. Very many thanks to all.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My stay at Barchester Hickathrift House was very satisfactory. The staff was caring and nothing was too much trouble for them. Food was lovely and chef always offered an alternative. I particularly enjoyed the day out at the zoo.
My stay at Barchester Hickathrift House was very satisfactory. The staff was caring and nothing was too much trouble for them. Food was lovely and chef always offered an alternative. I particularly enjoyed the day out at the zoo.
Thank you so much for taking the time to leave us a review and your positive feedback which I will cascade to all the team. We hope to welcome you in the future for another respite stay at Hickathrift.
We applaud how hard you all work in all departments and behind...
We applaud how hard you all work in all departments and behind the scenes that results in the team working closely together providing a five-star service, well done to you all.
Thank you so much for taking the time to leave us a review and your kind words which I will cascade to the whole team. I am so pleased your dad enjoyed his respite stay with us at Hickathrift and don't hesitate to contact us if we can support in the future.
Grandad seems happy and I am pleased to hear of all activities he has been included in, especially when he got to go back fishing and family events. All the staff are very friendly and the food looks very good. Only thing I would say is the room could do with an upgrade.
Grandad seems happy and I am pleased to hear of all activities he has been included in, especially when he got to go back fishing and family events. All the staff are very friendly and the food looks very good. Only thing I would say is the room could do with an upgrade.
Thank you for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (61) & Events (5)
- 24 Aug 2026
A Housekeeper at Hickathrift House in Marshland St James has received a prestigious 10 Year Service Award in celebration of working at Barchester Healthcare. Chelsea Manning now Housekeeper, started at...
- 30 Jul 2026
Two carers at Hickathrift House Care Home in Marshland St James, Wisbech have received their prestigious 10 Year Service Award in celebration of working at Barchester Healthcare for 10 years....
- 22 Jun 2026
Residents at Hickathrift House Care Home in Marshland St James, Wisbech enjoyed a spectacular party where the men were treated as Kings in celebration of Father’s Day on June 21st....
- 14 Oct 2026Organiser: Barchester Hickathrift House
- 23 Oct 2026Organiser: Barchester Hickathrift House
- 31 Oct 2026Organiser: Barchester Hickathrift House
Awards / Recognitions (30)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hickathrift House.
Meet the Team (13)

Hello, my name is Paula and I am proud to be General Manager at Hickathrift House. I joined Barchester in 2015 and my background is actually in...
Hello, my name is Paula and I am proud to be General Manager at Hickathrift House. I joined Barchester in 2015 and my background is actually in Nursing.
As an experienced home manager, I fully understand how difficult the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.
I am passionate about our residents being safe, making them happy and enabling them to lead fully enriched lives whilst constantly receiving the highest quality of care.
One thing that I feel is really important is offering residents a lot of personal choices and as Hickathrift House is their home they have the right to choose what goes on here!
I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.
Our team here at Hickathrift House are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - thus in turn enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.
I look forward to welcoming you to Hickathrift House very soon!

Hello, my name is Sarah, and I am Deputy Manager at Hickathrift House.
I started my role at Hickathrift as a night carer in 2011, and have worked my...
Hello, my name is Sarah, and I am Deputy Manager at Hickathrift House.
I started my role at Hickathrift as a night carer in 2011, and have worked my way up through the roles since this time, such as senior carer, Night Manager and now Deputy Manager at the end of November 2022.
I am very passionate about my job and love to know that every day I come into work, I try my best to positively impact the residents' well-being. Knowing that even the smallest of things, such as a quick hello or a smile, can improve their day greatly, as well as mine. I am enjoying getting to know the families and friends which working 11 years on nights you can miss.
I am extremely dedicated to ensuring the best for all of our residents in all aspects of their care, and with the excellent support from all of the staff here at Hickathrift, it doesn’t feel like a job at all.

Hello, my name is Tracey Hills and I have been part of the Administration team here at Hickathrift House for 12 years. I enjoy helping people and...
Hello, my name is Tracey Hills and I have been part of the Administration team here at Hickathrift House for 12 years. I enjoy helping people and advising them where I can.
I have been part of the team at Hickathrift House for 26 years covering different job roles including Deputy Manager. I would like to think that I am a friendly and approachable person and look forward to meeting you when you visit our home very soon!

Hello, my name is Kanita Oakey-Kierman and I have been part of the Administration Team here at Hickathrift House for the past 12 years.
I have...
Hello, my name is Kanita Oakey-Kierman and I have been part of the Administration Team here at Hickathrift House for the past 12 years.
I have worked at Hickathrift for over 27 years. During this time, I have been a Care Assistant and Senior Care Assistant - once I had my children, I changed to the Administration role which I really do enjoy.
I am here to ensure that our residents and their families are fully supported and it is a real pleasure to meet and greet all of the visitors and guests to our lovely home.
Having been at Hickathrift House for such a long time, I feel very attached to it and all of the home's community friends that have been made over the years too!

Hello, my name is Kat and I am the Activities Lead at Hickathrift House.
Since 2017, I have been working in the field of well-being and I am...
Hello, my name is Kat and I am the Activities Lead at Hickathrift House.
Since 2017, I have been working in the field of well-being and I am passionate and enthusiastic about enriching all of our residents' quality of life.
As the Activities Lead at Hickathrift House, my focus is learning about each of our resident's likes and dislikes and supporting them to remain receptive and active in addition to supporting them to engage with our local community friends.
I organise activities to stimulate the mind, body and soul in an enjoyable, comfortable way. My aim is to diversify and increase activities ensuring that there is something for everyone - from Wine and Cheese events, excursions on our home Mini Bus as well as individual bespoke person-centred activities.

Charley has been a much-valued member of the Hickathrift family since joining the home in 2024.
She loves to make our residents smile and takes so...
Charley has been a much-valued member of the Hickathrift family since joining the home in 2024.
She loves to make our residents smile and takes so much enjoyment in helping them to share and enjoy new experiences.
Away from home, Charley loves to spend time with her friends and family and play Sudoku.

Hello, my name is Gerry and I joined the team here at Hickathrift House in 2012.
I started as the Gardener and have always assisted with maintaining...
Hello, my name is Gerry and I joined the team here at Hickathrift House in 2012.
I started as the Gardener and have always assisted with maintaining the home - becoming the Head of Maintenance here in 2022.
I am responsible for all aspects of our home maintenance and Health and Safety at Hickathrift House whilst ensuring our residents' home is just how they want them.

Kelly has been a part of the Hickathrift community since 2023 and is proud to be our homes' Head of Unit on Memory Lane.
She speaks warmly about how...
Kelly has been a part of the Hickathrift community since 2023 and is proud to be our homes' Head of Unit on Memory Lane.
She speaks warmly about how much she loves to make a difference to those living with dementia and their loved ones, how much she adores her role and how the home is like a family.
When Kelly is away from home, she loves to explore the great outdoors, going travelling, making precious memories with her family and watching horror films.

Hello, my name is Kerry Ann and I am I the Head of our Residential Community here at Hickathrift House.
I joined Hickathrift House in 2018 as a...
Hello, my name is Kerry Ann and I am I the Head of our Residential Community here at Hickathrift House.
I joined Hickathrift House in 2018 as a Senior Care Assistant and then became the Head of the community in 2020.
During my career, I have gained my NVQ 2 and 3 in Health and Social care for adults and firmly believe the care I give to our residents should be the same as if they were my own family.
I like to make myself approachable to all our staff, residents, and their families. There really is no place I would rather be and I love working alongside the team here at Hickathrift House.

Julie is a long-standing and much-valued member of the team, having been a part of the Hickathrift family since 2014.
She is incredibly passionate...
Julie is a long-standing and much-valued member of the team, having been a part of the Hickathrift family since 2014.
She is incredibly passionate about making a positive difference in our residents' lives and often volunteers to join trips out.
Away from home, Julie loves to knit; this is a hobby and a passion she has transferred into the home, often joining in with the knitting activities taking place.

Lindsey joined the Hickathrift family in Spring 2026 as a Care Assistant. She considers it a privilege to work with seniors and believes that care is...
Lindsey joined the Hickathrift family in Spring 2026 as a Care Assistant. She considers it a privilege to work with seniors and believes that care is her true calling.
For Lindsey, making a difference means engaging in meaningful conversations and providing support to those who need it most. When she isn't at work, she cherishes spending precious time with her family.

Hello, my name is Barrie, I moved into Hickathrift House in 2021 and have a great relationship with the staff and residents here. I became the...
Hello, my name is Barrie, I moved into Hickathrift House in 2021 and have a great relationship with the staff and residents here. I became the resident advocate for Hickathrift House in March 2022.
I like to help residents express their views and be a friendly ear when they need it. Should there be any areas of our life here that anyone would like to discuss or suggest, such as nutrition, activities or cleanliness, please contact me and I shall bring it to your attention at the next Residents' Meeting?

Hello, my name is Ann and I am the home Hairdresser here at Hickathrift House.
I am a fully qualified local hairdresser with years of experience in...
Hello, my name is Ann and I am the home Hairdresser here at Hickathrift House.
I am a fully qualified local hairdresser with years of experience in salon and mobile hairdressing.
I fully understand the varied needs of individual residents and know the importance of how the trip to the salon can make someone feel. Whether it is a Trim, Perm or Blow-Dry, I am in the home salon every Thursday and look very much forward to meeting you!
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