Barchester Hickathrift House

217 Smeeth Road, Marshland St James, Wisbech PE14 8JB
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9.9 115 Reviews
  • Barchester Hickathrift House, Wisbech
Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from Hunstanton and the home specialises in providing Residential Care, Dementia Care and Pre-bookable respite stays for older individuals.

Communities at Hickathrift House are smaller with a family feel so residents' feel safe and comfortable. Care is focused on independence, dignity and choice. Dedication and high standards can be seen across the board at Hickathrift House: care, hospitality, house-keeping, administration and life enrichment for the home's residents and visitors alike.

Dementia Care is provided in Memory Lane at Hickathrift House and utilises a careful blend of skills and techniques developed by leading experts in the field of Dementia Care. Memory Lane incorporates bespoke design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Individuals living with Dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.

The team would be delighted to welcome you at Hickathrift House anytime for a cup of tea and a chat - you are assured of a friendly and warm reception from all who live and work at this delightful home.
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Care Provided by Barchester Hickathrift House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1616

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Hickathrift House to find out the exact price for your requirements.

Contact Barchester Hickathrift House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Hickathrift House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Paula Melerski (General Manager)

Local Authority / Social Services

Admission Criteria

  • An individual care needs assessment is always completed by our clinical team prior to any admission to Hickathrift House
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (13)

Visiting

  • Please feel free to visit Hickathrift House anytime - the door is always open!


    Visitors are more than welcome to come along to the life enrichment programme of activities and join their loved ones as they participate too!


    Please do talk to the Activities Coordinators if wishing to join in on excursions on the home's Mini Bus and they will be happy to discuss this further.

Parking

  • When pulling into the home driveway - please follow the drive round to the right to find the standard parking spaces.


    Disabled parking is also available - please follow the drive round to the left into the Courtyard where visitors can park closer to the home entrance.

Barchester Hickathrift House Reviews (115)

9.9

Barchester Hickathrift House has a Review Score of 9.9 (9.904) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Hickathrift House has 115 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Hickathrift House
  • 55
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Total of 115, showing 61-80
Review from Michele H (Daughter of Resident) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
If it wasn't for the manager stepping in and pretty much took charge with the hospital my mum was in, she was able to get her released to Hickathrift. I honestly don't think my mum would still be alive and that goes for all the team that have and are caring for my mum couldn't wish for a better place
for my mum.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to write us this review and for the kind words which I will cascade to the team. It was my pleasure to support as it also is to care for Mum here at Hickathrift.

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Review from A P (Husband of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that my wife receives is excellent. The staff are never less than professional, kind and are often more.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time in leaving us a review and feedback and I will cascade to the team. It is really our pleasure to care for your wife here at Hickathrift House.
I am sorry to see that you feel our food is not to standard, we are proud of our chefs here at Hickathrift who provide a varied meal selection and accommodate for modified dietary needs also, I would be more than happy to discuss this further should you wish to contact myself.

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Review from M M (Niece of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunty has been a resident for over a year - most of this time has been during lockdown. Under Government guidance visiting was unable to take place - now it's gradually being reintroduced the family have been very happy with how this has been managed particularly from a safety aspect. Well done.
I always find my aunty to be contented. I couldn't ask for more. The staff are always helpful and I have actually recommended to others.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and for your positive feedback, which I will cascade to the team. It is our pleasure caring for your aunt here at Hickathrift House.

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Review from Helen P (Wife of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has several health problems which now require a team to support. Nobody wants to have to move a loved one into a care home but the team at Hickathrift made the whole process so much easier. They are all extremely supportive and caring to both my husband and myself. They take the time to listen
to both of us and get to know the individual. I cannot praise them highly enough for the way they are looking after him. During these difficult times, they have a very work with approach and look to bring out the best in the residents. They all have such a positive and cheerful attitude which is so uplifting for everyone. I cannot recommend this home more highly.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time and kind words which I will cascade to the whole team. It is our pleasure to care for your husband here at Hickathrift.

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Review from Lynn E (Daughter of Resident) published on 5 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was initially on respite for one week but loved being at Hickathrift so much she chose to stay for 4 weeks.
She loved the staff and nothing was too much bother for them.
My mother was tremendously well cared for and I had no worries or concerns.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your kind words and for taking the time to leave us feedback and I will cascade it to the whole team. It was our pleasure caring for your mother here at Hickathrift.

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Review from Sandra M (Daughter of Resident) published on 6 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here for over 6 years and I can honestly say that they are all so caring and helpful. It is a lovely home. It has obviously been difficult over the past year for entertainment to be available but I am sure this will improve shortly.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time and for leaving us a review and for your kind words I will cascade to all staff here at Hickathrift, it is our pleasure caring for your mum.
Yes, things are certainly looking positive on the entertainment front and with minibus trips starting up again with current restrictions.

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Review from Susan R (Daughter of Resident) published on 29 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no hesitation in recommending Hickathrift House to anyone looking for a place for an elderly relative or for themselves. My mother is extremely happy there and the love and care the staff show her is wonderful. She has even made friends despite being almost 103 years old and thoroughly enjoys
the activities arranged for the residents by the staff. Everyone involved in the home is welcoming, kind, considerate, thoughtful and helpful.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time and for leaving us a review, your kind words I will cascade to all the staff. It truly is our pleasure caring for your mum at Hickathrfit and she certainly does enjoy the activities.

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Review from Jacky P (Friend of Resident) published on 30 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being able to visit my mum again was wonderful. The process was well organised in keeping with current Covid-19 regulations. The staff as always were friendly and helpful. They look after my mum so well. We are very lucky she is there.
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you for taking the time to leave a review and for your kind words which I will cascade to the team and I am so pleased that your visit went well. It is our pleasure caring for your mum here at Hickathrfit House.

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Review from Tay P (Friend of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the team have been very supportive as I helped my friend move suddenly from her home, via hospital to Hickathrift House. From the initial contact to the move-in day, it was a smooth and supportive process. I was able to talk to the manager about my friend's needs as well as about her
as a person - what makes her tick and what's important to her.
Given the challenges around COVID security, meaningful solutions were made available and I was enabled to set her room up with familiar belongings to personalise it, ready for her arrival the next day. On the day I was able to again be part of that and help her settle in while following current guidelines.
I know from talking, that my friend is feeling safe, secure and looked after. Little touches that are so important to her are being provided and my friend is consistently very complimentary of those who are supporting her.
I have a 35+ year career in Health & Social Care and am truly impressed with how they have supported us.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and your kind words, I am so pleased it was a positive experience and I will cascade to all the team. It is our pleasure caring for your friend at Hickathrift.

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Review from Roger D (Son-in-law of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy and content at Hickathrift and most importantly she feels very safe especially at this difficult time. The staff are very caring and approachable nothing seems too much trouble for them. The home is run by an excellent manager and team. The new visitor's suite is such a bonus at this
time and is completely covid safe for family members and residents.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time for your review, all of which I will cascade to the team - I agree the visiting suite has had such a positive impact on residents these past months. It is our pleasure to care for your mum here at Hickathrift

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Review from Helen H (Daughter of Resident) published on 25 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love my Mum is shown by the staff at Hickathrift is amazing. Sadly my Mum has dementia and although she doesn't always know who I am when I visit, the connection she has with her carers is very comforting. The indoor visiting room which has been constructed has given all the residents and
their families a lifeline to connect with one another again, it's fantastic. This is a truly wonderful home, made even better with a dedicated manageress and her very caring team. Thank you for all you do.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for your kind words and I will cascade to all staff at Hickathrift.
In this difficult year, the visiting suite has been just as you've described as you say maintaining connection is so important. It is our pleasure caring for your mum within our home.

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Review from Jan C (Daughter of Resident) published on 14 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
In November 2020 we had to make the very difficult decision to let our mum go into a care home. She has advanced Alzheimer's and we were incredibly worried about making sure that she went to live in the right place for her needs. I cannot praise Hickathrift highly enough. Due to the pandemic it was
a very difficult task to try and find the best place for Mum. Mum had to be assessed in hospital and as they needed the bed it was a race against time to arrange a care home that we were happy with. The manager worked incredibly hard to make sure that Mum was able to be picked up and taken to Hickathrift on the designated day. We were all very emotional but the emanager put all of our minds at rest by sorting out all of the paperwork and making sure that Mum was happy.
Since being at Hickathrift, Mum has blossomed and is happy and settled for which we as a family are so grateful. Communication is brilliant and all of the staff are so helpful and caring. A fantastic care home. Thank you so much.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for your kind words and I will cascade to all the staff.
It is a pleasure looking after your mum here at Hickathrift House.

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Review from Daphne A (Niece of Resident) published on 4 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Covid began in February I have been unable to visit my auntie which I had done before regularly.
The lovely care home came up with a brilliant idea of having a room to enter from outside after having my temperature taken, so no entering the home to risk contamination and my auntie on the other
side of a clear screen. The rooms are beautifully decorated and the visitors have access to tea and coffee also sealed biscuits. I was worried that I wouldn’t be able to hear her or she can’t hear me but there is an intercom system which is brilliant. It has been made so easy to book a visiting slot on their website. I’m so pleased that I can visit and it puts neither of us at any risk.
If anyone is thinking of a care home this one is fantastic and puts the residents first their care and happiness are second to none the staff are all like family and their rooms are so comfortable.
The staff are always happy and cheerful in their jobs and very accommodating.
Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for for your kind words about our care setting, which I will cascade to all staff. It is a pleasure caring for your aunt here at Hickathrfit House.
I am so pleased that your visit in our new visiting suite was such a positive experience.

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Review from Hillary W (Daughter of Resident) published on 18 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Hickathrift for over 3 years and is extremely well cared for in every way and nothing is too much trouble for the staff. There are lots of activities for the residents to join in if they want to. Mum herself says that everyone is so nice to her and that she is very happy, and as
she is quite difficult to please sometimes, that is high praise indeed.
Everyone has worked so hard to facilitate visiting during these recent difficult times and now have a lovely dedicated meeting room which is very comfortable for all concerned.
All of the staff are willing to listen to any comments or concerns and will do anything required to sort any issues out on the few occasions I have needed anything.
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you so much for your kind comments which I will cascade to the team. It is a pleasure caring for your mum here at Hickathrift and we are so pleased you are enjoying our new facility for visiting.

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Review from Sue D (Daughter of Resident) published on 17 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was able to visit my mum this week in the new covid safe room. This facility has made a vast difference to the home and is a complete new visiting experience. As well as being able to see mum, our two-way conversation was extremely clear on both sides. The staff gave me precise instructions which
made me feel very safe. I shall look forward to my next visit with confidence.
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you so much for the feedback, all the staff and I are happy your visit, in our new visiting suite, was a positive experience.

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Review from Jean S (Wife of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks to all at Hickathrift for looking after my husband throughout this extremely difficult time, it has been hard not seeing him during lockdown but I never had any doubts that he was being well cared for. For me the highlight of this year was when I was able to visit him again, even though it was
a window visit it was good to see him looking so happy and well cared for. Over the time my husband has been at Hickathrift, I have come to look on the staff as my friends and I think they have done a wonderful job during this pandemic. Thank you to all.
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and your kind words which I will convey to all staff.
I am so pleased to hear you are enjoying the window visits as it obvious to all of us that it brings the same joy to your husband.

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Review from Graham C (Son-in-law of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is 91-years-old and suffers with slight dementia. He has been in care at Hickathrift for 14 months. During this time we have never had any concerns about Dad's care or safety. We live close by and my wife was visiting (prior to Pandemic) her dad four times each week and became involved in various
activities with Dad and his new family friends. It is a "happy" place, you cannot fail to smile when visiting, the team who work there are all friendly helpful people who CARE. In January this year Dad became extremely ill rather rapidly, he had collapsed in his bathroom, the team, including management, were very quick to react, Dad's GP was consulted and arrangements were made to have emergency ambulance to A&E, Dad was diagnosed with type A Flu and made a full recovery due to the diligence of the team. Since then of course we have endured COVID-19, again the team have demonstrated the utmost care and respect in dealing with the mental stress of being separated from our loved ones.
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you so much for your time leaving us feedback and for your kind words, I will ensure this is cascaded to the team. It is a real pleasure looking after dad and we all miss your regular visits, but I know the garden visits have been positive for you all.

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Review from V B (Daughter of Resident) published on 6 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad stayed at Hickathrift House for two weeks respite in April 2020 during the pandemic, so we were unable to visit him. However, we phoned regularly and were given a full well-informed report. The care staff always answered cheerfully and had obviously had long conversations with my Dad. Receptionists
always answered professionally. All members of staff were polite. The manager was kind and reassuring. The building was clean, well decorated, and fresh smelling.
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you so much for your kind comments. I will ensure your review is cascaded to all staff. It was a pleasure looking after your dad here on respite stay and if we can support in the future please don't hesitate to contact us.

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Review from Sheilagh B (Daughter of Resident) published on 31 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hickathrift House staff were very supportive and I left mum in their care with full confidence. Mum had a weeks' respite care and she is not the easiest of characters. They made sure she was included in the activities.
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you for your review. Please do not hesitate to contact us in the future if you require further support, it was a pleasure looking after mum during her respite stay

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Review from Peter F (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can certainly recommend Hickathrift House as a care home. It is well managed and run, being open to visitors without notice/appointment. The staff are extremely committed, helpful and caring and work hard to maintain a community atmosphere. The home maintains all necessary contact with family and
is good at following-up and responding to the family with ongoing matters. The home is currently operating with 2 senior vacancies through maternity leave over a number of months. Nevertheless, with well thought out acting-up arrangements, standards are being maintained. Doubtless, it would be possible to get cheaper care, but it is always easy to buy cheap - it is quality that matters!
Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Both myself and staff appreciate your lovely comments about care delivery and service here at Hickathrift.

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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Barchester Hickathrift House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.904 for Barchester Hickathrift House is calculated as follows: ( (244 Excellents x 5) + (26 Goods x 4) ) ÷ 270 Ratings = 4.904
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hickathrift House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (26)

Meet the Team (10)

Paula

Paula Colman

Job Title: General Manager Joined: 2015

Hello, my name is Paula and I am proud to be General Manager at Hickathrift House. I joined Barchester in 2015 and my background is actually in Nursing.


As an experienced home manager, I fully understand how difficult the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about our residents being safe, making them happy and enabling them to lead fully enriched lives whilst constantly receiving the highest quality of care.


One thing that I feel is really important is offering residents a lot of personal choices and as Hickathrift House is their home they have the right to choose what goes on here!


I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.


Our team here at Hickathrift House are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - thus in turn enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.


I look forward to welcoming you to Hickathrift House very soon!

Barrie

Barrie

Job Title: Resident Ambassador Joined: 2021

Hello, my name is Barrie, I moved into Hickathrift House in 2021 and have a great relationship with the staff and residents here. I became the resident advocate for Hickathrift House in March 2022.


I like to help residents express their views and be a friendly ear when they need it. Should there be any areas of our life here that anyone would like to discuss or suggest, such as nutrition, activities or cleanliness, please contact me and I shall bring it to your attention at the next Residents' Meeting?

Sarag

Sarag Sage

Job Title: Deputy Manager Joined: 2012

Hello, my name is Sarah and I am Deputy Manager at Hickathrift House.


I started my role at Hickathrift as a night carer in 2011, and have worked my way up through the roles since this time such as senior carer, Night Manager and now Deputy Manager at the end of November 2022.


I am very passionate about my job and love to know that every day I come into work I try my best to impact positively the resident's well-being. Knowing that even the smallest of things such as a quick hello or a smile can improve their day greatly as well as mine. I am enjoying getting to know the families and friends which working 11 years on nights you can miss.


I am extremely dedicated to ensuring the best for all of our residents in all aspects of their care, and with the excellent support from all of the staff here at Hickathrift, it doesn’t feel like a job at all.

Tracey

Tracey Hills

Job Title: Administrator Joined: 1996

Hello, my name is Tracey Hills and I have been part of the Administration team here at Hickathrift House for 12 years. I enjoy helping people and advising them where I can.


I have been part of the team at Hickathrift House for 26 years covering different job roles including Deputy Manager. I would like to think that I am a friendly and approachable person and look forward to meeting you when you visit our home very soon!

Kanita

Kanita Oakey-Kierman

Job Title: Administrator Joined: 1995

Hello, my name is Kanita Oakey-Kierman and I have been part of the Administration Team here at Hickathrift House for the past 12 years.


I have worked at Hickathrift for over 27 years. During this time, I have been a Care Assistant and Senior Care Assistant - once I had my children, I changed to the Administration role which I really do enjoy.


I am here to ensure that our residents and their families are fully supported and it is a real pleasure to meet and greet all of the visitors and guests to our lovely home.


Having been at Hickathrift House for such a long time, I feel very attached to it and all of the home's community friends that have been made over the years too!

Kat

Kat Colangelo

Job Title: Activities Lead Joined: 2021

Hello, my name is Kat and I am the Activities Lead at Hickathrift House.


Since 2017, I have been working in the field of well-being and I am passionate and enthusiastic about enriching all of our residents' quality of life.


As the Activities Lead at Hickathrift House, my focus is learning about each of our resident's likes and dislikes and supporting them to remain receptive and active in addition to supporting them to engage with our local community friends.


I organise activities to stimulate the mind, body and soul in an enjoyable, comfortable way. My aim is to diversify and increase activities ensuring that there is something for everyone - from Wine and Cheese events, excursions on our home Mini Bus as well as individual bespoke person-centred activities.

Chantelle

Chantelle Codona

Job Title: Head Housekeeper Joined: 2015

Hello, my name is Chantelle and I am the Head Housekeeper here at Hickathrfift House.


The Housekeeping team and I strive to deliver and maintain the highest level of cleanliness and standards throughout our home each and every day.


I love getting to know our residents, and their families and enjoy listening to all their amazing stories too! This is their home and it is an absolute pleasure to work in it.

Gerry

Gerry Horobin

Job Title: Head of Maintenance Joined: 2012

Hello, my name is Gerry and I joined the team here at Hickathrift House in 2012.


I started as the Gardener and have always assisted with maintaining the home - becoming the Head of Maintenance here in 2022.


I am responsible for all aspects of our home maintenance and Health and Safety at Hickathrift House whilst ensuring our residents' home is just how they want them.

Kerry

Kerry Ann

Job Title: Head of Residential Community Joined: 2018

Hello, my name is Kerry Ann and I am I the Head of our Residential Community here at Hickathrift House.


I joined Hickathrift House in 2018 as a Senior Care Assistant and then became the Head of the community in 2020.


During my career, I have gained my NVQ 2 and 3 in Health and Social care for adults and firmly believe the care I give to our residents should be the same as if they were my own family.


I like to make myself approachable to all our staff, residents, and their families. There really is no place I would rather be and I love working alongside the team here at Hickathrift House.

Ann

Ann Johnson

Job Title: Home Hairdresser Joined: 2015

Hello, my name is Ann and I am the home Hairdresser here at Hickathrift House.


I am a fully qualified local hairdresser with years of experience in salon and mobile hairdressing.


I fully understand the varied needs of individual residents and know the importance of how the trip to the salon can make someone feel. Whether it is a Trim, Perm or Blow-Dry, I am in the home salon every Thursday and look very much forward to meeting you!

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