






Grenville Court provides a service that is personalised to each resident's needs and preference, making the most of a versatile interior and pleasing surroundings.
A qualified team are experienced in the task of dementia care, in pursuit of which the home benefits from its own reminiscence room and sensory gardens.
This modern care accommodation has been purpose-built to suit the lives and care needs of those the team are trained to support and safeguard.
Care Provided by Grenville Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grenville Court for full pricing details and T&Cs.
Contact Grenville Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Abby Thornhill(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
Room Information
- Single Rooms (64)
Grenville Court Reviews (56)
Grenville Court has a Review Score of 9.7 (9.747) out of 10, based on 25 reviews in the last 2 years.
Over all time Grenville Court has 56 reviews.
The care and kindness shown every single day is genuinely amazing. Nothing ever seems too much trouble, even when residents are asking the same question for the fifteenth time before lunch or trying to negotiate extra biscuits like seasoned lawyers. The staff handle it all with patience, humour, and enough tea to power a small village.
A special mention has to go to the team spirit. They work together like a well-trained Formula 1 pit crew - except instead of changing tyres, they're delivering cups of tea, finding missing glasses, calming worries, and somehow remembering everyone's favourite pudding.
Grenville Court doesn't just feel like a care home; it feels like a big family where people are treated with dignity first
Thank you so much for your lovely words. This will mean so much for the team to read. We always aim to deliver high quality care and promote dignity in all we do.
They have welcomed my mum in like a family member.
The staff are all friendly and caring and go above and beyond for all the residents, this is clear to see even in just two weeks.
It is very daunting and stressful choosing a care home for your parent, I can honestly say I am no longer stressed as I know my mum is in the best hands at Grenville court.
The activities the staff put on for the residents is amazing and well thought out for all the residents.
I went to a bingo night with my mum which the activities team put on one evening.
It didn't feel like a care home environment it felt like a family / community.
Thank you to all the staff at Grenville you are amazing!
Thank you for your valuable review. We are delighted to hear that you are happy about the tailored care provided by our team at Grenville Court. We will make sure to pass on your kind words to the team.
Living nearby, I'd heard some negative remarks about Grenville over the years, but all of those were when the home was under the previous ownership/management. After meeting the lovely manager (Abby) though, I felt much happier as she showed me around and allayed any concerns. Mum settled in well and I quickly realised I had made the right decision. From day one she seemed so much more happy than she had been living on her own. An amazing range of activities are put on for the residents which Mum regularly got involved with. I think she really enjoyed meeting all the animal visitors and the children from the local nursery and school. All the staff were so friendly and treated Mum with such kindness. She was always clean and well presented, and smiling when I went to visit her. I always left knowing she was safe and well looked after. I sincerely thank the entire team for the care and love you gave to Mum during her time as part of the Grenville 'family'. Highly recommended.
James...thank you for such kind words. We miss mum very much and I am so pleased we could bring ease at such a hard time in both yours and her life.
My wife spent 2 years at the care home. She died there April 9th 2025. The management and all the staff I cannot thank them enough for the care and dignity they gave her and my family. So much so I now volanteer three days a week and see them even better close up. They have given me a reason for getting up in the morning.
Thank you for your lovely words. We are very grateful for you too.
My experience of Grenville Court has been very good. The staff are always pleasant and courteous and care for residents very well in my opinion.
Thank you for your valued feedback, your opinions are important to our service.
Every one working at Grenville Court excellent looking after my wife also me when visiting nothing is to much trouble from the staff.
Thank you for your feedback, it means so much to us! We are always very dedicated in promoting the quality of life and family atmosphere to both those that live here and their loved ones.
What I like about this home is that every resident is treated as a member of their one big family together and each resident is very much cared for.
The home provides a wide range of daily activities from visiting animals to singers and entertainers, the management and staff go all out to keep residents mentally stimulated and physically fit through gentle exercise sessions, if the residents want to take part.
I think all the staff I have met at Grenville are exceptional, very professional and they are all so friendly and so caring in what can be a very difficult and demanding job. I am very happy to know that my mother is in a safe place and looked after. I would highly recommend this home to anyone having to make the difficult decision to move their loved ones in to residential care.
Thank you for your lovey words. Caring for your mum, as well as others that live here is a true pleasure. Your feedback means so much to us!
The staff at Grenville Court have provided my wife with the highest possible care and support. They treat her with dignity and love, always ensuring she is comfortable and safe. A truly supportive environment that aims for and achieves a family atmosphere. The staff are always helpful and caring even to residents families. I can personally vouch for massive support from the manager down as I struggle with my wife's dementia journey. This is a care home that I trust completely. There is a full and imaginative range of activities that enhance life here.
Thank you for your kind feedback, both you and your wife are truly important to us.
Mum has been at Grenville over a year and I am eternally grateful for all they do and have done for her. Her move there saw a lot of problems for mum but with the help and support of some amazing staff (Penny) amongst others) she has settled better than I thought she would. She is safe and well cared for and, any questions I've needed to know have been answered. No one and nothing is perfect and there is always room for improvement but, that stands for all of us in life. All of the staff play a vital role in caring for the residents and if it wasn't for all of them (in doing a job that we unfortunately can't do ourselves) it would slowly fall apart. I applaud you all for the job you do and thank you from the bottom of my heart
Thank you for such a heartfelt and thoughtful review. We're truly grateful for your kind words and for the trust you've placed in Grenville over the past year.
Heartfelt thanks regarding the care of our mum, I want to express my deepest gratitude for the incredible care our mum has received since joining you for initially respite care. what began as a short-term stay has transitioned into mum becoming a permanent resident, and we couldn't be happier with this decision. This was our first experience with a care home, and we were naturally anxious. However, the transition has been amazing, I cannot praise your facility and staff enough. Every member of the team is absolutely wonderful. Nothing is too much trouble, and I am always touched by the fact that the staff members know me by name when I visit. Most importantly, our mums quality of life has improved significantly since she arrived. I truly don't know where she would be without this caring Care home and level of care she receives Granville Court provides many activities during the week and Mum often engages in these. Thank you all, we have our mum back.
Thank you so much for your incredibly kind and heartfelt words. We are truly honoured that you chose Grenville Court for your mum's care, especially as this was your first experience with a care home. I will pass your kind sentiments to the home team.
Grenville Court looked after my Mum from March 2025 until January 2026. The whole team gave my Mum incredible support and kept me well informed of her health and wellbeing. Mum was very comfortable and settled within the care home and they helped us all along through her end of life journey with care, respect and dignity. Thank you so much to the Grenville Court family.
Thank you for your kind and thoughtful words. We're so sorry for your loss and are honoured to have cared for your mum. It means a great deal to know she felt comfortable and supported, and we truly appreciate you taking the time to thank the Grenville Court team.
He's had a run of health issues and has received nothing but support and patience from the team.
We are so glad that he's in Grenville in the hands of their great team. Couldn't recommend them enough!
Thank you for your kind words - we appreciate it so much. Caring for your dad is such a true privilege and we are so pleased that you can see that in the way we care.
Cannot express how wonderful Grenville carehome. Your treated with the utmost respect and become part of a family. I have recommended Grenville to friends who have had to make the same decision we as a family had to do.
Thank you for your kind and thoughtful words. Caring for your loved one was truly such a privilege.
Unfortunately my 90 year-old cousin's experience at Grenville Court from October 2025 was not a good one and after three months, at my request, her social worker facilitated arrangements for her to move to an alternative county council funded place in a nearby care home where she is now settled and happy.
During her short stay I raised issues concerning unpleasant odour, health & safety, hygiene, dignity, medication protocol and nutrition and took the necessary steps for my relative to move in January when I sadly lost faith in the management's accountability.
The first floor corridors are very shabby and would greatly benefit from a refresh.
On a positive note, I can say that three female members of the caring staff stood out from the rest and provided an excellent standard of care, for which I have thanked them.
Thank you for sharing your feedback regarding your cousin's stay at Grenville Court.
The concerns raised in October were carefully reviewed and concluded by management in November, in collaboration with Adult Social Care. Measures were put in place to address health, safety, and nutritional...
Amazing place lovely friendly carers the home has amazing activities for residents it's clean and we are very much keep up to date with care plans and any medical issues that come about would fully recommend this home
Thank you for your kind feedback, it is really appreciated and motivational for us all!
Best home ,so much care and compassion, nothing is to much trouble. Staff are outstanding, my mum was in this home until she passed away ,so much love they gave her and my family ,would recommend this home xxxxx
Thank you so much for such lovely kind words, it means so much to us!
Visited from our home in Petersfield Hants to view the Grenville and meet the lovely staff who had looked after our relative. We had viewed the Home On Line & been told all about it. We were made so very welcome and all we had been told was confirmed. Great home great staff great facility.
Thank you for your kind words, it means so much to us.
She's genuinely happy there-she loves taking part in the activities, and as a family, we really enjoy getting involved too. She's made some lovely friends and we've noticed she's eating better as well.
We honestly can't praise the staff enough-they do a fantastic job and clearly care deeply about the residents.
Thank you for these kind words, they mean so much to us.
Grenville Court provides fantastic care in a loving and supportive environment for my father in law. We chose it because they also provided outstanding care for my mother in law 2 years ago. The manager and the team have the very best interests of all the care users, the range of activities is fabulous, the recent 'virtual' trips abroad is creative and inspiring. The restaurant is great. Most of all the staff make this home exceptional ..you couldn't ask for more caring, nurturing and supportive staff.
Sarah, these words are so beautiful. We absolutely adore both your father in law and still think about your mother in law always. Thank you, I will share this with the team as they will be chuffed to read this!
We could not have wished for a better care team that also befriended the family and kept us informed and supported.
The events coordinators always provided a wide variety of activities including animal visits, which my mother really enjoyed. It also included exercise afternoons which was great for mobility. She was always treated with dignity and respect.
Thank you for this review, we were very fond of your mother and we miss her very much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grenville Court.
There are no upcoming events for Grenville Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Grenville Court.
Accreditations
There are no accreditations posted yet for Grenville Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Grenville Court
What types of Care is Grenville Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Grenville Court have?
There are 64 Single Rooms.
What are the Facilities & Services at Grenville Court?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Grenville Court to the centre of Norwich?
5.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grenville Court to verify any information. View our terms and conditions. Grenville Court has an Enhanced Service -more info.