






Grenville Court provides a service that is personalised to each resident's needs and preference, making the most of a versatile interior and pleasing surroundings.
A qualified team are experienced in the task of dementia care, in pursuit of which the home benefits from its own reminiscence room and sensory gardens.
This modern care accommodation has been purpose-built to suit the lives and care needs of those the team are trained to support and safeguard.
Care Provided by Grenville Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grenville Court for full pricing details and T&Cs.
Contact Grenville Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Abby Thornhill(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
Room Information
- Single Rooms (64)
Grenville Court Reviews (56)
Grenville Court has a Review Score of 9.7 (9.747) out of 10, based on 25 reviews in the last 2 years.
Over all time Grenville Court has 56 reviews.
I am disgusted with the care my mum has received over the last few months. On asking for information several times and not getting a response. Very poor record-keeping when I did receive some information. Nobody knows what they are doing, the care home is full of agency staff. Told different things from different people. And now Mum has to be moved. I am devastated this has been my mum's home for six years. This care home used to be excellent when run by a previous male manager. But since new management was brought in in March 2020, this care home has unfortunately rapidly declined and I definitely would not recommend to anyone.
Staff member supported communication between myself and my nanny.
I understand the importance of PPE, however, I was asked to lift my mask up and down when speaking so I could be heard. Being 2m away maybe a mask isn't required but my concern is that experts tell us not to keep taking masks on and off. Just a thought I know you have certain guidance.
Our experience in the last six months is that communication is very poor. When we have made legitimate enquiries to the management about the wellbeing of our loved ones and concerns we have had we have been met with hostility and rudeness. I am sure the carers are doing a good job but mental health has suffered hugely during the coronavirus pandemic and there doesn’t seem to be anything done about it which we find incredibly frustrating particularly as we are only allowed to visit at the front door. Based on the management’s attitude we wouldn’t recommend the home to anyone, which is a shame as it was doing so well under the previous manager.
I visited my mother in the month of June during the lockdown. I found Mum looking very well, clean and happy. The covid19 measures in place, I found my visit reassuring.
My wife entered Grenville Court on 30th April 2020. Shown tremendous courtesy from management the moment she entered. I phone every day to check she is ok and whichever member of staff I talk to, they are always friendly and responsive. Now able to visit albeit at a distance, and on the last two visits, my wife seems to begin to realise who I am. Talking to her on the phone, she had no idea who I was.
Thank you very much for your feedback. We appreciate your lovely words and the staff are made aware of your comment.
Very pleased how Mum is being looked after and cared for. Excellent service all round. Staff are brilliant. Thank you.
Tanya, thank you for your appreciation. I have informed the staff about your feedback and they are all happy to know you recognise their hard work.
Many thanks to all concerned.
Thank you very much for your lovely review. You really gave me the confidence that I am doing a good job. I know that at present we are going through a difficult time and the home is locked down for visitors but I can assure you that all our residents and staff are safe as well. Please call us any time you wish for updates about your mother.
Regards,Cristina.
Mum didn't want to go into a home but with much patience on the staffs behalf, she grew very fond of some off them and settled better than we could have hoped. She loved being in the garden and the summer fete and Halloween party had her in high spirits. She thought such a lot of the manager who always stopped to talk to her. They all did mum proud. We cant thank you all enough.
I visit every week, I always find Grenville Court staff very welcoming and friendly, there is always plenty of staff around. The management is always available if there are any questions.
They have wonderful activities every day if they want to join in with or just watch. I would be happy to recommend to anyone looking for a home for a loved one.
When we managed to visit, we saw she was content and looked after and noticed there was always plenty of staff.
The food is very good as we did have lunch with mum and there is a good choice. We have moved mum nearer us now but if we were closer we would have liked her to of stayed there.
Thank you.
I and my family are very pleased with the care my mother receives. The staff and the new manager really give excellent care to Mum and all the residents. Mum has been in the home for two years and I can definitely see a higher standard of care since two years ago. The staff go out of their way to make our visits easier. Some residents do get bored with no visitors but management is looking at more visits out of the home for residents.
Dad has advanced Vascular Dementia, and although I cared for him for ten years, when his condition deteriorated considerably Grenville Court agreed to look after him. He settled very well and the home manages his deteriorating illness with kindness, attention, compassion and understood his challenging conditions as they change. The staff are well trained and the family are kept up to date with any issues. The food is also plentiful and very good.
My cousin is very well cared for. He is bed-bound and the staff are very caring and friendly. All his needs are covered. I cannot fault the staff's patience, care and understanding. His care could not, in my opinion, be bettered.
My wife has been in this home for 14 months. It has changed hands 3 times. The latest manager, a young man, is changing everything, decor and furnishings. He has made this home into one big happy family. It is such a pleasure now for family and friends to visit. My wife is blind due to tumours on the brain. This is not an old people's home, it is a care home with excellent carers.
It has changed dramatically over the last 4 months and the new manager is exceptional, he has such commitment to changing the place for the better and you can see he is working miracles.
I hope that when I need a Care home, that my son chooses Grenville for me!
Thank you for your feedback - it is very welcome and we are delighted you’re happy with the direction the home is going in. All the best, the team at Grenville Court.
Very lacking in personal hygiene service for my mother, soiled bedding on numerous occasions, no improvements following my concerns, have now moved her out as a result.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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