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St Leonards Court

6 St Leonards Street, Mundford, Thetford, Norfolk IP26 5HG
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St Leonards Court, Thetford
St Leonards Court, Thetford
St Leonards Court, Thetford

St Leonards Court is designed for the special needs of elderly people with dementia. Their rooms are tastefully decorated and provide residents with a quality environment for enjoyment of life in later years. Although all rooms are fully furnished, they encourage residents to bring with them items of furniture and personal possessions so that their room can be a true home from home.

St Leonards Court is situated in the pleasant...  

Care Provided by St Leonards Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,170From £1,220
Residential Dementia CareFrom £1,170From £1,220

Contact St Leonards Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanna Goddard(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (3)

St Leonards Court Reviews (65)

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9.3

St Leonards Court has a Review Score of 9.3 (9.306) out of 10, based on 8 reviews in the last 2 years. Over all time St Leonards Court has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from J V (Daughter of Resident) published on 14 July 2022 Submitted via Postal Card
Overall Experience

On admission, February 2021, we were given the impression by the then manager that the home was "run on fun and laughter"! This seemed ideal for Mum. Obviously, the pandemic severely impacted this, plus staff recruitment issues. Mum had a difficult first year - many falls, monitoring her welfare and health was difficult for us, and not having any prior experience in choosing a care home, knowing what to expect meant we spent that year constantly worried. The new manager has subsequently done really well trying to address our concerns - the general upkeep of the interior and garden was improved. We wanted more activities, more staff and better liaison with relatives. We would like more one-to-one quality time with Mum and a staff member for her to get out into the village more. We have found other residents in her room whilst she's in the lounge and items missing for weeks (glasses, teeth, slippers, which seem trivial, but important part of her care package). We do, however, appreciate all residents have forms of dementia and staff shortages made monitoring difficult. All staff are kind and tender with Mum.

Reply from Jessica Ellis, Manager at St Leonards Court

Thank you for your review, it is much appreciated. Myself and the team will continue to work hard to ensure improvements continue to take place. Continued improvements of activities are the main focus point, with our new activities coordinator starting in the post this month. I appreciate all the support you provide the home and your mother is much loved by all the team.

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Review from Jo C (Daughter of Resident) published on 2 March 2021 Submitted via Website
Overall Experience
I am delighted with the ongoing care my father gets at St Leonards Court since he moved there just over a year ago. The manager leads her team of carers exceptionally well, and the positive ethos at the home is inclusive and welcoming to all residents, who are cared for with both kindness and empathy by all the staff.

The Coronavirus pandemic has changed all our lives irrevocably over the past year, and this has been especially felt in our care homes; I want to recognise the outstanding work and dedication shown by the team at St Leonards Court, who have worked tirelessly to keep our loved ones safe, thank you all so much.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your kind words; your father is a pleasure to care for, he is definitely part of the extended St Leonards Court family! Keeping everyone safe and well cared for is our top priority!

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Review from Kathy H (Daughter-in-law of Resident) published on 19 January 2021 Submitted via Website
Overall Experience

My 76-year-old father-in-law was placed at St Leonards in December after no longer being able to live in his own home. During this difficult time for us as a family and also due to lockdowns it could have been a stressful and worrying time. It has been the complete opposite. The staff at St Leonards have been nothing short of angels in our minds. My father-in-law has been so settled that what was a temporary arrangement has resulted in him deciding to stay permanently. We have not heard him as happy as he has been, when we speak to him on the phone, for such a long time. He recently said that he feels like part of the family, is well looked after and the food is amazing. He made us laugh by stating that every time he turns around someone is there with a cup of tea. His sense of humour has returned, he has company, which had been missing for some time and is being so well looked after that he looks physically better than he has for many years. We can't thank them enough.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you for your kind review we are so very pleased that your father-in-law has settled, he certainly has become part of the St Leonards family!

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Review from Sue T (Daughter of Resident) published on 30 December 2020 Submitted via Website
Overall Experience

Our mum has been at St Leonards Court since August and has settled in well. She has told me that the staff are very kind and she calls them her ‘guardian angels’. She has thoroughly enjoyed the Christmas period and is impressed with the Christmas tree outside her bedroom window on the village green. I thank all the staff for their kindness and appreciate the regular newsletters.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your lovely review. Your beloved mum is an absolute pleasure and has settled in so very well, she has especially enjoyed the festive teas and parties, and is always the first to laugh at the carers' antics!

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Review from M W (Son-in-law of Resident) published on 17 November 2020 Submitted via Website
Overall Experience

My father-in-law has been at St Leonards since February 2020. He has settled in very well with the help and understanding of all the lovely team at the home. The team at St Leonards have made all attempts to allow us to see him in these strange times even shouting through the window! But it makes us all laugh and makes a big difference to see him happy. A big thank you to all the caring staff and the carer who doesn't like fruit cake!

Reply from Shelley Jarred, Manager at St Leonards Court

I'm so pleased that your father-in-law has settled, he's such a character! Seeing your loved ones in the safest way is our top priority and has made so many memorable moments, as long as all our residents and families are happy, we are too. Thank you so much for kind words.

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Review from S W (Grandson of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

My Grandad has been at the home for over 10-months now and has been treated with the greatest care. Things have been getting harder for him, at a time where everyone's families are divided, it is greatly appreciated that all the staff looks after him as if he was part of their family. I would like to express my thanks to each and everyone for their hard work and never-ending care they provide to those who we love so dearly at a time when we are apart. Knowing he's looked after by people who go above and beyond each day, thank you, just doesn't seem enough. Please keep up the good work; you're all fantastic.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your kind words, your grandad is a pleasure to look after he has a special place in our hearts as all our beloved residents do. We all try to make St Leonards a home from home and treat everyone with respect and dignity. St Leonards is our residents home; we just have the great pleasure to work here.

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Review from Sue S (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience
My dad joined St Leonards during the lockdown in July, which was very difficult for the family. However, the wonderful staff have made him feel so welcome as well as being there with a comforting ear at the end of the phone for us. They always reassure me that dad is happy and enjoying his newfound family and embracing his new life. He is especially enjoying the wonderful home-cooked meals with extra helpings. Good to know he is eating well.
The garden visits have worked well, weather permitting. However, we were so grateful for a special visit on his birthday, thank you. Just a shame we were unable to join in with his party and cake! Also, yesterday, a visit at the window, before lockdown. To see his little face, smiling and happy was priceless.

The care and compassion he receives are so much appreciated, and I am so very grateful to you all for taking such good care of my dear dad. Thanks to each and every one of you especially during such worrying and challenging times. Stay safe!

Reply from Shelley Jarred, Manager at St Leonards Court

Your dad is an absolute joy to look after. We are so pleased he has settled in well, he loves the food and really enjoys the company of all the other residents, his smile certainly lights up the room, again our pleasure to look after your dad.

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Review from Sally C (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience
My mother entered the home in September for respite care. The staff were very welcoming to my mother and although she was isolated for 2 weeks because of covid 19 she was visited and amused by the staff during that time. I did manage to visit her on a few occasions before visiting was stopped and she was happy and comfortable and really liked her room. She was assessed as needing full-time care and the manager and all the staff have been very supportive both to my mother and to myself for which I thank them sincerely.
I talk to her a few times a week and she is happy and cared for and is glad that she can stay forever as she really likes her room and the home. Whenever I phone to speak to her whoever answers the phone is always happy and upbeat and pleased to help. Nothing seems to be beyond their capabilities if they can do almost anything!

The newsletters are informative and they do respect and show compassion and care and are committed to the care of our loved ones.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you for your kind review, your mum has settled really well and is enjoying the company of all our lovely residents, she has made so many friends and has taught us all how to play cards, and beaten nearly everyone! It certainly is our pleasure to take care of your mum.

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Review from C W (Daughter of Resident) published on 4 November 2020 Submitted via Website
Overall Experience

My father has been at the home for 9 months now and is treated with great care and dignity from day one. As things are getting harder for him they are helping out more with his day to day care and looking after him as if he was part of their family. We would like to thank each and everyone for their help and never-ending care they provide. During the lockdown caused by the pandemic, the staff have kept me informed about his well being and any problems that he may be having and will always give him a cuddle from us. Thank you just doesn't seem enough.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your kind words, your dad is a pleasure to look after. We are so pleased that he has settled and has become part of our extended family here at St Leonards.

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Review from Ray B (Relative of Resident) published on 4 November 2020 Submitted via Website
Overall Experience

In the twelve months that my aunt and uncle have been in St Leonards Court, I have always been in awe of the compassion, care and professionalism of all the staff I have met. On entering the home it is evident that the staff take great pride in their work and surroundings. All their time is spent engaging with the residents and visitors. Even in these challenging times, my wife and I are kept up to date of the daily happenings. My aunt and uncle have always been independent and demanding individuals, so the way they have seamlessly adapted to their new environment is a testament to everyone involved. Thank you all for making what could have been an awkward situation a pleasurable experience.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your kind review, your aunt and uncle are a pleasure to look after. Here at St Leonards, we pride ourselves in the outstanding care we give and try our hardest to make it a home from home.

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Review from D V (Husband of Resident) published on 28 July 2020 Submitted via Postal Card
Overall Experience

This review is based with Covid-19 restrictions still in place regarding visiting my wife for half an hour in the garden weather allowing, so my assessment is based on how the home has kept us informed as we were not able to visit for three months. All the staff deserve my heartfelt thanks for the above and beyond care to residents and their families during this awful Covid-19 Pandemic.

Reply from Shelley Jarred, Manager at St Leonards Court

It's our pleasure to take care of your beloved loved one and our priority is to keep you informed at all times. A big thank you for your appreciation at this unusual time.

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Review from Robert B (Brother of Resident) published on 28 July 2020 Submitted via Postal Card
Overall Experience

The managers head up an establishment which cares about (as well as cares for) its residents. My sister and her husband can spend their declining years together in a home where they receive excellent, loving care. The staff, without exception, are fantastic (I wish that I had a fraction of their patience!)

Reply from Shelley Jarred, Manager at St Leonards Court

It's fantastic that we have the facility here at St Leonard's to keep a beloved married couple together especially in their golden years. It really is our pleasure to look after your sister and brother in law, they are amazing and make us smile every day. It is really our pleasure.

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Review from J M (Daughter of Resident) published on 7 April 2020 Submitted via Postal Card
Overall Experience

Staff are genuinely caring and efficient. The care staff make a care home, and I have been acquainted with several. This home is the very best I have encountered. I am so grateful my father was able to come here for the final months of his life. The staff were enormously kind and considerate to me as well, and to my Mum and myself at the end of Dad's life despite current difficulties. Thank you all so much for your care.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so very much for your kind words, it was our absolute pleasure to take care of your dear dad, who will be remembered with great fondness by all staff at St Leonards.

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Review from Angela W (Relative of Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience
A fantastic friendly atmosphere, it feels like home and not a care home. Lovely caring staff great food with snacks and drinks available at any time.

As the resident has dementia and is not really capable of doing a realistic review, I am writing this as what I see and know as a visitor.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your kind words, we always put our beloved residents first.

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Review from D B (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

My Mum is a resident at St Leonard's. I feel we were very lucky to be offered a room there for her care. All the staff are lovely and helpful. A very good clean and tidy home. All the meals are lovely. Even when we ring up, the staff always have time to listen and answer any of my worries.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so very much for your kind review. We are committed to giving outstanding care to all our residents. After all, it is our residents home, we just have the great pleasure of working here.

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Review from Sue (Daughter of Resident) published on 30 January 2020 Submitted via Website
Overall Experience

Myself and my sons have been so appreciative of the care and attention you (Manager) and the staff have shown Dad. You have allowed him calmness and peace within his new world, with the increased dementia he has had of late. My sons mentioned after our visit for Sunday lunch with their Grandad, how they were so impressed how the "air" of the Home was so calm, in view of the significant ill health some of your "friends" live with. And when a "friend" required personal care attention suddenly, it was all completed without any ounce of fuss, just with total quiet kindness, and compassion. We look forward to my Dad, our Grandad, spending more respite time at St Leonards, hopefully in the very near future. A big thank you to you all.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your very kind words, we are so pleased that your dad enjoyed his respite stay with us. Here at St Leonards our care comes first after all this is ours residents home we just we just have the pleasure to work here.

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Review from S D (Niece of Resident) published on 22 August 2019 Submitted via Postal Card
Overall Experience

When I went to see my aunt, I was impressed with the whole place, staff were lovely, nothing was too much trouble. The care was excellent. I wish there were more places like this one, staff very friendly. I am glad my aunt got into this care home as she wouldn't be here today if she was left in the other care home. 10/10 service.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for all your kind words, I'm so pleased that our high standards of care have made your aunt settle in. St Leonards thrives on its friendly atmosphere, that's what makes it a home from home.

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Review from Tracey M (Daughter of Resident) published on 17 June 2019 Submitted via Website
Overall Experience
Within a week of my dad's arrival here, the improvement in him was unbelievable after very poor care elsewhere. He isn’t just a resident in a home, he’s treated like it is his home.

Carers give a very high level of care, interaction and are focused on the wellbeing of all resident. As a daughter couldn’t ask for better am so pleased he will spend his twilight years here.

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Review from Derek V (Wife of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience

Excellent caring staff. I recommend this home to everyone its a home from home. Everyone is so very helpful and outstanding in every way.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so very much for you're very kind words, here at St Leonards Court we pride ourselves on our outstanding care and will always continue to make St Leonards a home from home.

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Review from Robert B (Son of Resident) published on 2 May 2019 Submitted via Website
Overall Experience

At first, I was extremely reluctant to put my mother into any care home but after a meeting with the management and staff members I was put at ease by their caring and affectionate manner. I can honestly say that I feel at peace knowing that my mother is in a safe and secure home and is being cared for by professional and kind staff. When I visit my mother I am always made to feel welcome.

Reply from Shelley Jarred, Manager at St Leonards Court

Thank you so much for your kind review, we have great pleasure in taking care of your mother.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (2)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events
  • 28 Sep 2026Organiser: St Leonards Court
  • 28 Sep 2026Organiser: St Leonards Court

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for St Leonards Court.

Meet the Team (3)

Joanna Goddard
Joanna GoddardJob Title:Home ManagerJoined: 2025

The residents always put a smile on my face every day and are the reason I enjoy my role so much. I take time to listen to their needs and make sure they feel cared for, supported, and included as part of one big family. Building strong relationships and creating a homely, welcoming environment is very important to me, and I always strive to ensure residents feel valued and understood. I hold a Level 5 qualification in Health and Social Care, which supports me in delivering high standards of care and helping to make a positive difference in residents’ lives.

Kayley Forder
Kayley ForderJob Title:Activities CoordinatorJoined: 2022

I enjoy working in the home, interacting with residents, and bringing smiles to their faces through activities and events. By giving one-to-one attention, involving them in engaging experiences, and truly listening, I aim to enrich each resident’s day.

Keri Hicks
Keri HicksJob Title:AdministratorJoined: 2025

I enjoy the variety of roles in the home and make it a point to talk with residents whenever I can, listening to their thoughts and needs. I have completed all required training and bring many years of experience working in day care environments.

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