St Leonards Court

6 St Leonards Street, Mundford, Thetford IP26 5HG
Review Us
9.1 61 Reviews
  • St Leonards Court, Thetford
St Leonards Court is designed for the special needs of elderly people with dementia. Their rooms are tastefully decorated and provide residents with a quality environment for enjoyment of life in later years. Although all rooms are fully furnished, they encourage residents to bring with them items of furniture and personal possessions so that their room can be a true home from home.

St Leonards Court is situated in the pleasant village of Mundford on the edge of Thetford forest. Within easy reach are the local post office, village store and pub whilst residents can enjoy interaction with the local community through the comfort of the main lounge which overlooks the village green. They also have the benefit of the safe enclosed haven of a sensory garden.

Care staff are trained to the highest standards, using an internal training programme, and chosen not only for their skills but also for their warmth, friendliness and caring attitude. They are on hand around the clock to provide professional care that respects the rights and dignity of the individual. The emphasis placed on high quality staff was recently rewarded when the company received ‘Investor in People’ accreditation.

Professionals regularly assess each resident so that they can be sure their needs are met and supply specialized equipment if required. An optician, dentist, and chiropodist visit by appointment, and the in-house hairdressing salon provides all the usual services plus manicures and hand massages. The catering staff provides delicious meals and snacks throughout the day, as well as special dishes for those with particular dietary requirements.
Show St Leonards Court on the Map

Care Provided by St Leonards Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1170
  • Self-Funded Residential Dementia Care: from £1170
  • RESPITE Self-Funded Residential Care: from £1270
  • RESPITE Self-Funded Residential Dementia Care: from £1270

These prices are only a guideline, please contact St Leonards Court to find out the exact price for your requirements.

Contact St Leonards Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Leonards Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joanna Goddard (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (3)

St Leonards Court Reviews (61)

9.1

St Leonards Court has a Review Score of 9.1 (9.124) out of 10, based on 7 reviews in the last 2 years.
Over all time St Leonards Court has 61 reviews.

Overall Experience
  • 43
  • 17
  • 1
  • 0
  • 0
Date Published
  • 61
  • 4
  • 4
  • 7
  • 54
Reviewer Connection to St Leonards Court
  • 26
  • 6
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 61, showing 61-61
Review from Cathryn (Daughter of Resident) published on 22 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for 5 years and we have always found the staff to be very caring and cheerful. There is a friendly atmosphere and family and friends are made very welcome at all times. Staff work hard to make life comfortable and provide activities for residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.124)

Overview of Review Score

The Review Score of 9.1 (9.124) out of 10 for St Leonards Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.524 for St Leonards Court is calculated as follows: ( (50 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 84 Ratings = 4.524
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for St Leonards Court is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (3)

Joanna

Joanna Goddard

Job Title: Home Manager Joined: 2025

The residents always put a smile on my face every day and are the reason I enjoy my role so much. I take time to listen to their needs and make sure they feel cared for, supported, and included as part of one big family. Building strong relationships and creating a homely, welcoming environment is very important to me, and I always strive to ensure residents feel valued and understood. I hold a Level 5 qualification in Health and Social Care, which supports me in delivering high standards of care and helping to make a positive difference in residents’ lives.

Kayley

Kayley Forder

Job Title: Activities Coordinator Joined: 2022

I enjoy working in the home, interacting with residents, and bringing smiles to their faces through activities and events. By giving one-to-one attention, involving them in engaging experiences, and truly listening, I aim to enrich each resident’s day.

Keri

Keri Hicks

Job Title: Administrator Joined: 2025

I enjoy the variety of roles in the home and make it a point to talk with residents whenever I can, listening to their thoughts and needs. I have completed all required training and bring many years of experience working in day care environments.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Leonards Court to verify any information. View our terms and conditions. St Leonards Court has an Enhanced Service - more info.