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Lyles House

7 The Street, Hindolveston, Dereham, Norfolk NR20 5AS
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Lyles House, Dereham
Lyles House, Dereham
Lyles House, Dereham

Lyles House is located in the picturesque village of Hindolveston in North Norfolk and offers residential care for older people and for those with dementia.

The home has 20 rooms, 14 of these are ensuite and six have washing facilities and all bedrooms have a nurse call system so the residents can summon help if needed.

Residents are encouraged to personalise their own rooms by bringing their own furniture although this has...  

Care Provided by Lyles House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,400£1,000 - £1,400
Residential Dementia Care£1,000 - £1,400£1,000 - £1,400

Lyles House accepts Local Authority Rates.

Contact Lyles House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Honest Care Group Ltd
  • Private Owned

Person in charge

  • Leigh Germing (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (20)

Visiting

  • 24 hours

Parking

  • Gravel car park at rear of home.

Lyles House Reviews (59)

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9.4

Lyles House has a Review Score of 9.4 (9.367) out of 10, based on 6 reviews in the last 2 years. Over all time Lyles House has 59 reviews.

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Review from Julia M (Granddaughter of Resident) published on 16 June 2021 Submitted via Website
Overall Experience

All the care staff were so very kind and caring. The home is well looked after as well as the residents. It was a relief to know that my grandad was in safe hands; he also enjoyed his time at Lyles House.

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Review from Wendy F (Daughter-in-law of Resident) published on 14 June 2021 Submitted via Website
Overall Experience

As a family we cannot praise the staff and management of Lyles House highly enough for the professional, caring and compassionate support that they gave to my father-in-law and family members when, at short notice, they welcomed and accommodated our 95-year-old family treasure. Being very independent and reaching a real point of need in his life, the management and the rest of the team at Lyles could not have been better. Completely on board with the difficulties of moving into a care home for the first time, and totally embracing his needs. The home and staff provided a lovely calm and happy family atmosphere and provided the specialist care required to keep him safe, comfortable and at ease to the end of his life. We are so grateful to all at Lyles for being there for us just when we needed them and providing such a high standard of care and support. Thank you.

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Review from Abbie F (Granddaughter of Resident) published on 4 June 2021 Submitted via Website
Overall Experience

My grandad spent a short time at Lyles House and I cannot speak more highly of the staff there. They carried out the care for him to the highest standard and nothing was too much trouble for them. Grandad was always saying how friendly the staff were. If you are looking for a place for a friend or relative Lyles will give you the best care. I cannot thank the staff at Lyles enough for all they did for Grandad.

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Review from Heather B (Daughter of Resident) published on 13 May 2021 Submitted via Website
Overall Experience
It is always difficult to realise that as a family you cannot always provide the best care for an elderly parent. The Lyles House team not only provided that specialist and compassionate care my mum needed but also helped us as a family deal with the emotional issues that come with this family decision. Mum is in her 90's and prior to her admission was nearly fully bedbound and not eating well. She was deteriorating quickly.

After an initial settling in, Mum now is fully integrated into the Lyles House 'family'. She gets up and dressed each morning and spends the day with her new friends. She looks so much better and happier as well as eating good healthy meals each day. It's a remarkable difference in such a short space of time. I could write much more but simply put, this is an excellent, well run care home and the team clearly have their residents best interests at heart.

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Review from James N (Grandson of Resident) published on 13 April 2021 Submitted via Website
Overall Experience

My grandmother has spent the last two months there. Throughout the covid19 pandemic, Lyles House have been so supportive and brilliant. I've been able to wave at her window, video chat and since restrictions have been lifted I've been in to see her. My nan has met new friends and said the food and care are lovely, she can't fault it. Thank you so much to everyone at Lyles House for looking after my nan and making my nan feel so welcome.

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Review from Hazel T (Daughter of Resident) published on 8 April 2021 Submitted via Website
Overall Experience

My mom had to go into residential care at Lyles House in February. We looked after her at home for over three years, and cannot believe the difference in her improved health and well being since arriving at Lyles House. I would like to thank the carers and management team for their compassion and patience and thank them all for making what was a very difficult decision for us much easier than we could have ever have hoped for.

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Review from S C (Son of Resident) published on 26 August 2020 Submitted via Website
Overall Experience

My mother's care during the pandemic has been exceptionally good, allowing for her declining state, the standards of care and attention she receives has been wonderful. Her decreasing mobility has limited what she can do and where she can go within the home, but this has not been a limiting factor to the carers. The pandemic safety measures have been rigorous and highly commendable, with no COVID cases, so in difficult times the home has risen to the occasion. I am extremely pleased with all of their actions, measures and attitudes.

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Review from Nigel F (Son of Resident) published on 3 June 2020 Submitted via Website
Overall Experience
Both my mum and dad have been residents of Lyles House and the level of care they have recieved is exceptional. Although my father passed away a few years ago, when I would visit him I was always impressed at the level of care, compassion and respect given to him. Now my mother, who also became a resident at the same time as my dad and has become more dependent on the staff, the level of care she is receiving is outstanding with nothing being too much trouble.

All the staff at Lyles House go above and beyond and work very well as a team and I cannot thank them enough for the level of care provided and this is also the feelings of my brother, sister and all the family that has visited.

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Review from Mervyn H (Power of Attorney of Resident) published on 31 March 2020 Submitted via Website
Overall Experience

Overall I am completely satisfied with the care our relative is receiving at Lyles House care home.

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Review from Paul W (Son of Resident) published on 3 December 2019 Submitted via Website
Overall Experience
Mum has been a resident for just over six years and has always received excellent care, this has become even more apparent recently.

Mum has refused to get out of bed and has also become rather difficult to look after but the staff have always been exemplary in the way they have cared for her.

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Review from Hadi B (Friend of Resident) published on 25 November 2019 Submitted via Website
Overall Experience

I visited the home today and spent just a little time with my friend, whose dementia has advanced considerably. Although now in her own little world, she continues to be beautifully cared for and is quietly content. This relatively small care home is, in my view, exceptional. I can’t fault it.

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Review from David H (Son-in-law of Resident) published on 25 November 2019 Submitted via Website
Overall Experience

Mum has been a resident at Lyles House for a few years now, she loves living there, she is always clean and dressed well whenever we visit. My wife has Parkinson's, so it is a comfort to know I can look after her knowing mum is well cared for by the excellent staff, who are always friendly and helpful.

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Review from Susan M (Daughter of Resident) published on 19 November 2019 Submitted via Website
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My Dad is always clean and nicely dressed. He tells us he enjoys his meals, which is a good thing as before moving to the home his appetite was very poor.

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Review from Tim (Son of Resident) published on 19 November 2019 Submitted via Website
Overall Experience

As I have commented before - this is a very well maintained care home with friendly and supportive staff. It has a homely atmosphere and very good food cooked on the premises. My mum is always saying how safe and comfortable she feels there and how well she is being looked after. She speaks highly of the staff.

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Review from Chris (Son of Resident) published on 18 November 2019 Submitted via Website
Overall Experience
High standards maintained in a homely, friendly atmosphere by calm, competent staff.

Good use made of available space and the premises, including the garden, are well maintained.

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Review from Elizabeth W (Friend of Resident) published on 6 September 2019 Submitted via Website
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This is a very nice care home. Always clean with staff friendly and helpful. Our friend who is resident there is clearly well looked after and cared for.

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Review from Liz P (Sister of Resident) published on 30 January 2019 Submitted via Website
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It was such a comfort for me to see how obviously happy my sister continues to be. I could not wish for better care for her. The entire environment is kindly and comfortable.

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Review from Mervyn P (Brother of Resident) published on 6 April 2018 Submitted via Website
Overall Experience
My brother has been a resident at Lyles House since July 2018. His health has improved, as when he first arrived at Lyles House, his legs were badly swollen with ulcers.
To date, the ulcers have gone and his legs are normal size.
Since he's been at Lyles House he is more alert and when I visit he is now taking part in conversations. Prior to July he would just sit and listen and at times fall asleep.
Since he has been at Lyles House I find him more confident.

The managers and staff at Lyles House are always very helpful and my brother says he is very happy. The staff are always good to him and the food is very good.

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Review from Rodney G (Son of Resident) published on 7 March 2018 Submitted via Website
Overall Experience
I can only recommend this care home.
When my mother went in she was very poorly and in pain and complaining about everything.
Since admission the staff have been understanding and patient, resulting in my mother now having good health and more mobile. She is now 100 years old and thanks to the staff still thriving. She had her birthday party at the home, with the residents and family.
The meals are cooked fresh and are well balanced and wholesome. Care is taken to mulch her food when necessary.
She is no longer able to look after herself and is cared for by the staff.
My mother is not easy to deal with or please, but the staff have managed to integrate her, get her joking and feeling comfortable.
They pay attention to hygiene, security and safety, are friendly and helpful.

Thank you, Lyles House

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Review from Katie C (Granddaughter of Resident) published on 6 March 2018 Submitted via Website
Overall Experience

Friendly and helpful staff. I often hear them laughing with my Nan when I arrive. They listen to concerns and act on them. The home is welcoming.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 July 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (3)

  • 01 Apr 2017Recipient: Lyles House
  • 15 Feb 2016Recipient: Lyles House
  • 01 Feb 2015Recipient: Lyles House

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