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The home has 20 rooms, 14 of these are ensuite and six have washing facilities and all bedrooms have a nurse call system so the residents can summon help if needed.
Residents are encouraged to personalise their own rooms by bringing their own furniture although this has...
Care Provided by Lyles House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Lyles House accepts Local Authority Rates.
The price(s) shown are provided by the care home. Contact Lyles House for full pricing details and T&Cs.
Contact Lyles House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Honest Care Group Ltd
- Private Owned
Person in charge
- Leigh Germing (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 1
Room Information
- Single Rooms (20)
Visiting
- 24 hours
Parking
- Gravel car park at rear of home.
Lyles House Reviews (59)
Lyles House has a Review Score of 9.4 (9.367) out of 10, based on 6 reviews in the last 2 years.
Over all time Lyles House has 59 reviews.
A lovely homely place! All the staff are always welcoming and show a caring affinity to the residents. Staff always make themselves available to discuss any concerns and offer constructive comments. It's really reassuring to know that, when we leave, my brother is being left in such caring hands in such a secure environment.
Thank you for your kind comments. It is a pleasure getting to know your brother. He is a lovely gentleman, and we are enjoying getting to know him.
We are very pleased with Lyles House. Mum has settled in she gets on with all the staff. I would like to say our mum got took poorly and had to go to hospital the 2 members of staff who looked after her until me and my sister arrivevd was outstanding with there care to her well done you know who you are. Thank you.
Thank you for your kind comments. It has been a pleasure getting to know your mum and all of her family. We truly appreciate your support and look forward to continuing to provide her with the best possible care.
Manager is always available to the family if we have any concerns or just a general chat about mum's well being, as-well as being a very caring and compassionate individual.
There is always a happy family atmosphere with a feel of home from home.
I would recommend Lyles House and grateful to all the staff for their kindness towards my mum.
All staff have provided exceptional care and support to my mother who was admitted from hospital with dementia. She has made considerable improvements since being admitted. The staff are very kind and considerate and are always available to assist. They have provided very helpful information on her well being to me which has been reassuring.
The home is very clean and tidy.
Mum found it hard at first to settle, but with the staff's help, she has now settled as they have got to know her. The staff are quick to keep me informed of any changes in Mum's health. Overall, I rate it highly. A warm and friendly atmosphere greets you whenever you visit.
Visited relation, staff very friendly and professional.
The room provided for a period of respite care was very clean and had a nice outlook over the garden.
Regular and varied activities for residents.
Would recommend.
The care home is just a wonderful place, the home's manager is what makes this home what it is and to entrust her with my mother's care was an easy decision. She is open, concise, informative and aware of all of my mum's needs and the little things that make my mum just that. The home is continuously developing from what I can see and my mum has settled in so well and developed some really good relationships with the staff there. I love the suggestion box, the resident dog and also how home from home it feels when you arrive, it's almost like an extended family, everyone knows everyone and is supportive. It was the best decision to place Mum at Lyles House with the manager and the team and Mum has come on leaps and bounds since she was admitted from hospital.
We are so grateful we found Lyles House for my mother-in-law, it has been such a relief to know she is safe and well. She is 98 and has dementia, the staff could not be kinder and more attentive. We know she is well fed and looked after and has the opportunity to join in with other residents at the many entertainments that are provided. All special occasions are celebrated and everyone is friendly and kind. We couldn’t recommend Lyles House enough, we are very grateful for their help and support. Thank you.
The staff are helpful, friendly, and very supportive. During these last 3 weeks, up to the death of my aunt, we have been kept well informed and recognised their genuine care and respect.
It's a hard decision to entrust a parent's care to a residential home but my mother has settled very well at Lyles House since she arrived last September. The home has been under new ownership since the beginning of the year and the new team has implemented numerous improvements to the home's environment. There are now more photographs, paintings and colourful posters and decorative items in communal areas which stimulate memory and conversation. The staff are kind and welcoming and have a good rapport with my mother; she is always very demonstrative to them. It's good to see that there are regular visits from a group of local primary school children which keeps invaluable inter-generational communication active, plus visits from musicians etc. Lyles House continues to provide a relaxed, homely atmosphere where residents thrive while doing all possible to comply with care regulations; a light touch in potentially demanding circumstances.
The whole family have been very grateful for the amazing care the staff at Lyles House have given to mom over the last few months. She spent her last days comfortable and safe, and the staff ensured that we could spend as much time with her as possible. We would like to give a very heartfelt thank you to all the wonderful staff.
I was very pleased with the care my grandfather received at Lyles House. The staff were exceptionally friendly, accommodating and reassuring. His room was clean and comfortable and his every need was met.
All through lockdown they have kept us informed and in touch with my aunt, couldn't have asked for more. My aunt has improved in her health since being there and looks a lot healthier than when she arrived.
This home is a home from home, my mother has been there for the last few years and loves everything about it. It's clean and tidy, the food is good and the staff are brilliant I would recommend it to everyone, to see my mother happy than she has been for years speaks for itself.
My aunt is very happy at Lyles House, always smiling, joining in with everything that is going on and well looked after. It is a great relief to all the family to see our aunt enjoy life again.
My grandma had a super time during her respite stay at a Lyles house. All she did during our phone calls was praise the friendly staff and lovely food, it was delightful to hear her so happy when she had been so poorly. The hairdresser made her feel a million dollars and when we visited her bedroom was so clean and tidy. Nan loved having a proper bubble bath with the lovely carers assistance and her tea served in a proper cup and saucer! I’m sure she will be back for another stay soon and to catch up with all her new friends. Thank you to all the super staff for making her stay so comfortable and to the management for making everything go so smoothly for us as a family.
Very pleased with the overall support, service and care my Aunt is getting. She has been at Lyles House for just over two years now and she is as happy and contented as she has been for many many years. Thank you.
Whenever we go to Lyles House my brother's room is always nice, clean and tidy. It was warm in the winter and cooler now. The staff have been very helpful in keeping us up to date on my brother's progress. They have a really nice visitors room which you can use.
My father-in-law was so well looked after at Lyles House. The care he was given was outstanding. The staff were very very kind, patient and understanding towards him. As a family we could not have wished for him to be anywhere else. My father-in-law wanted to end his days at home but had decided to go to Lyles House for a break and rest. The minute he walked into his room at Lyles House he said this is where I want to stay. A big thank you to all the staff for their care and kindness towards my father-in-law.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Lyles House.
There are no upcoming events for Lyles House.
Awards / Recognitions (3)
- 01 Apr 2017Recipient: Lyles House
- 15 Feb 2016Recipient: Lyles House
- 01 Feb 2015Recipient: Lyles House
Accreditations
There are no accreditations posted yet for Lyles House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lyles House
What types of Care is Lyles House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lyles House have?
There are 20 Single Rooms.
What are the Facilities & Services at Lyles House?
Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Lyles House to the centre of Dereham?
10.5 mile(s) as the crow flies, distance by road may be significantly further.
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