Search...

Lyles House

7 The Street, Hindolveston, Dereham, Norfolk NR20 5AS
Lyles House Logo
Jobs
Lyles House logo
Lyles House, Dereham
Lyles House, Dereham
Lyles House, Dereham

Lyles House is located in the picturesque village of Hindolveston in North Norfolk and offers residential care for older people and for those with dementia.

The home has 20 rooms, 14 of these are ensuite and six have washing facilities and all bedrooms have a nurse call system so the residents can summon help if needed.

Residents are encouraged to personalise their own rooms by bringing their own furniture although this has...  

Care Provided by Lyles House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,400£1,000 - £1,400
Residential Dementia Care£1,000 - £1,400£1,000 - £1,400

Lyles House accepts Local Authority Rates.

Contact Lyles House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Honest Care Group Ltd
  • Private Owned

Person in charge

  • Leigh Germing (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (20)

Visiting

  • 24 hours

Parking

  • Gravel car park at rear of home.

Lyles House Reviews (59)

Submit a Review
9.4

Lyles House has a Review Score of 9.4 (9.367) out of 10, based on 6 reviews in the last 2 years. Over all time Lyles House has 59 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lyles House
Loading...
Showing 59 reviews matching selected criteria
Review from David C (Brother of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

A lovely homely place! All the staff are always welcoming and show a caring affinity to the residents. Staff always make themselves available to discuss any concerns and offer constructive comments. It's really reassuring to know that, when we leave, my brother is being left in such caring hands in such a secure environment.

Reply from Leigh Germing, Manager at Lyles House

Thank you for your kind comments. It is a pleasure getting to know your brother. He is a lovely gentleman, and we are enjoying getting to know him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C D (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card
Overall Experience

We are very pleased with Lyles House. Mum has settled in she gets on with all the staff. I would like to say our mum got took poorly and had to go to hospital the 2 members of staff who looked after her until me and my sister arrivevd was outstanding with there care to her well done you know who you are. Thank you.

Reply from Leigh Germing, Manager at Lyles House

Thank you for your kind comments. It has been a pleasure getting to know your mum and all of her family. We truly appreciate your support and look forward to continuing to provide her with the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Gaynor R (Daughter of Resident) published on 25 July 2025 Submitted via Website
Overall Experience
All the staff are very kind and caring towards my mum in the last 7 months who has found it very difficult accepting her dementia and the need of support from others. Due to the kindness of the staff and the manager mum has now settled in and looks a lot brighter and happier.
Manager is always available to the family if we have any concerns or just a general chat about mum's well being, as-well as being a very caring and compassionate individual.
There is always a happy family atmosphere with a feel of home from home.

I would recommend Lyles House and grateful to all the staff for their kindness towards my mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorraine A (Daughter of Resident) published on 18 April 2025 Submitted via Postal Card
Overall Experience

All staff have provided exceptional care and support to my mother who was admitted from hospital with dementia. She has made considerable improvements since being admitted. The staff are very kind and considerate and are always available to assist. They have provided very helpful information on her well being to me which has been reassuring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann P (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience
All staff at Lyles House are very kind and caring both to my mum and other family members. They were supportive at a very difficult time for our family.
The home is very clean and tidy.

Mum found it hard at first to settle, but with the staff's help, she has now settled as they have got to know her. The staff are quick to keep me informed of any changes in Mum's health. Overall, I rate it highly. A warm and friendly atmosphere greets you whenever you visit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D D (Relative of Resident) published on 14 August 2024 Submitted via Postal Card
Overall Experience

Visited relation, staff very friendly and professional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A F (Husband of Resident) published on 26 September 2023 Submitted via Website
Overall Experience
Extremely well managed with very caring, helpful and professional staff.
The room provided for a period of respite care was very clean and had a nice outlook over the garden.
Regular and varied activities for residents.

Would recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Laura J (Daughter of Resident) published on 23 September 2023 Submitted via Website
Overall Experience

The care home is just a wonderful place, the home's manager is what makes this home what it is and to entrust her with my mother's care was an easy decision. She is open, concise, informative and aware of all of my mum's needs and the little things that make my mum just that. The home is continuously developing from what I can see and my mum has settled in so well and developed some really good relationships with the staff there. I love the suggestion box, the resident dog and also how home from home it feels when you arrive, it's almost like an extended family, everyone knows everyone and is supportive. It was the best decision to place Mum at Lyles House with the manager and the team and Mum has come on leaps and bounds since she was admitted from hospital.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather S (Daughter of Resident) published on 20 September 2023 Submitted via Website
Overall Experience

We are so grateful we found Lyles House for my mother-in-law, it has been such a relief to know she is safe and well. She is 98 and has dementia, the staff could not be kinder and more attentive. We know she is well fed and looked after and has the opportunity to join in with other residents at the many entertainments that are provided. All special occasions are celebrated and everyone is friendly and kind. We couldn’t recommend Lyles House enough, we are very grateful for their help and support. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith M (Niece of Resident) published on 20 September 2023 Submitted via Website
Overall Experience
My aunt has spent 4 years at Lyles House and she has been well cared for and enjoyed her time. However, she has really been happy over the last year in her new room and with all the new surroundings. The whole place has come alive and been very welcoming.

The staff are helpful, friendly, and very supportive. During these last 3 weeks, up to the death of my aunt, we have been kept well informed and recognised their genuine care and respect.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from K R (Daughter of Resident) published on 15 June 2023 Submitted via Website
Overall Experience

It's a hard decision to entrust a parent's care to a residential home but my mother has settled very well at Lyles House since she arrived last September. The home has been under new ownership since the beginning of the year and the new team has implemented numerous improvements to the home's environment. There are now more photographs, paintings and colourful posters and decorative items in communal areas which stimulate memory and conversation. The staff are kind and welcoming and have a good rapport with my mother; she is always very demonstrative to them. It's good to see that there are regular visits from a group of local primary school children which keeps invaluable inter-generational communication active, plus visits from musicians etc. Lyles House continues to provide a relaxed, homely atmosphere where residents thrive while doing all possible to comply with care regulations; a light touch in potentially demanding circumstances.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter T (Son of Resident) published on 30 November 2021 Submitted via Website
Overall Experience

The whole family have been very grateful for the amazing care the staff at Lyles House have given to mom over the last few months. She spent her last days comfortable and safe, and the staff ensured that we could spend as much time with her as possible. We would like to give a very heartfelt thank you to all the wonderful staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jonathan F (Grandson of Resident) published on 30 June 2021 Submitted via Website
Overall Experience

I was very pleased with the care my grandfather received at Lyles House. The staff were exceptionally friendly, accommodating and reassuring. His room was clean and comfortable and his every need was met.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Greg S (Nephew of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

All through lockdown they have kept us informed and in touch with my aunt, couldn't have asked for more. My aunt has improved in her health since being there and looks a lot healthier than when she arrived.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol W (Son of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

This home is a home from home, my mother has been there for the last few years and loves everything about it. It's clean and tidy, the food is good and the staff are brilliant I would recommend it to everyone, to see my mother happy than she has been for years speaks for itself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane H (Friend of Resident) published on 28 June 2021 Submitted via Website
Overall Experience

My aunt is very happy at Lyles House, always smiling, joining in with everything that is going on and well looked after. It is a great relief to all the family to see our aunt enjoy life again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire M (Granddaughter of Resident) published on 28 June 2021 Submitted via Website
Overall Experience

My grandma had a super time during her respite stay at a Lyles house. All she did during our phone calls was praise the friendly staff and lovely food, it was delightful to hear her so happy when she had been so poorly. The hairdresser made her feel a million dollars and when we visited her bedroom was so clean and tidy. Nan loved having a proper bubble bath with the lovely carers assistance and her tea served in a proper cup and saucer! I’m sure she will be back for another stay soon and to catch up with all her new friends. Thank you to all the super staff for making her stay so comfortable and to the management for making everything go so smoothly for us as a family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve H (Nephew of Resident) published on 28 June 2021 Submitted via Website
Overall Experience

Very pleased with the overall support, service and care my Aunt is getting. She has been at Lyles House for just over two years now and she is as happy and contented as she has been for many many years. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Brother of Resident) published on 23 June 2021 Submitted via Website
Overall Experience

Whenever we go to Lyles House my brother's room is always nice, clean and tidy. It was warm in the winter and cooler now. The staff have been very helpful in keeping us up to date on my brother's progress. They have a really nice visitors room which you can use.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela (Daughter-in-law of Resident) published on 17 June 2021 Submitted via Website
Overall Experience

My father-in-law was so well looked after at Lyles House. The care he was given was outstanding. The staff were very very kind, patient and understanding towards him. As a family we could not have wished for him to be anywhere else. My father-in-law wanted to end his days at home but had decided to go to Lyles House for a break and rest. The minute he walked into his room at Lyles House he said this is where I want to stay. A big thank you to all the staff for their care and kindness towards my father-in-law.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 July 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Lyles House.

Upcoming Events

There are no upcoming events for Lyles House.

Awards / Recognitions (3)

  • 01 Apr 2017Recipient: Lyles House
  • 15 Feb 2016Recipient: Lyles House
  • 01 Feb 2015Recipient: Lyles House

Accreditations

There are no accreditations posted yet for Lyles House.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Lyles House

What types of Care is Lyles House registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lyles House have?

There are 20 Single Rooms.

What are the Facilities & Services at Lyles House?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Lyles House to the centre of Dereham?

10.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lyles House to verify any information. View our terms and conditions. Lyles House has an Enhanced Service -more info.