Lyles House

A lovely homely place! All the staff are always welcoming and show a caring affinity to the residents. Staff always make themselves available to discuss any concerns and offer constructive comments. It's really reassuring to know that, when we leave, my brother is being left in such caring hands in such a secure environment.

We are very pleased with Lyles House. Mum has settled in she gets on with all the staff. I would like to say our mum got took poorly and had to go to hospital the 2 members of staff who looked after her until me and my sister arrivevd was outstanding with there care to her well done you know who you are. Thank you.

I would recommend Lyles House and grateful to all the staff for their kindness towards my mum.

All staff have provided exceptional care and support to my mother who was admitted from hospital with dementia. She has made considerable improvements since being admitted. The staff are very kind and considerate and are always available to assist. They have provided very helpful information on her well being to me which has been reassuring.

Mum found it hard at first to settle, but with the staff's help, she has now settled as they have got to know her. The staff are quick to keep me informed of any changes in Mum's health. Overall, I rate it highly. A warm and friendly atmosphere greets you whenever you visit.

Visited relation, staff very friendly and professional.

Would recommend.

The care home is just a wonderful place, the home's manager is what makes this home what it is and to entrust her with my mother's care was an easy decision. She is open, concise, informative and aware of all of my mum's needs and the little things that make my mum just that. The home is continuously developing from what I can see and my mum has settled in so well and developed some really good relationships with the staff there. I love the suggestion box, the resident dog and also how home from home it feels when you arrive, it's almost like an extended family, everyone knows everyone and is supportive. It was the best decision to place Mum at Lyles House with the manager and the team and Mum has come on leaps and bounds since she was admitted from hospital.

We are so grateful we found Lyles House for my mother-in-law, it has been such a relief to know she is safe and well. She is 98 and has dementia, the staff could not be kinder and more attentive. We know she is well fed and looked after and has the opportunity to join in with other residents at the many entertainments that are provided. All special occasions are celebrated and everyone is friendly and kind. We couldn’t recommend Lyles House enough, we are very grateful for their help and support. Thank you.

The staff are helpful, friendly, and very supportive. During these last 3 weeks, up to the death of my aunt, we have been kept well informed and recognised their genuine care and respect.

It's a hard decision to entrust a parent's care to a residential home but my mother has settled very well at Lyles House since she arrived last September. The home has been under new ownership since the beginning of the year and the new team has implemented numerous improvements to the home's environment. There are now more photographs, paintings and colourful posters and decorative items in communal areas which stimulate memory and conversation. The staff are kind and welcoming and have a good rapport with my mother; she is always very demonstrative to them. It's good to see that there are regular visits from a group of local primary school children which keeps invaluable inter-generational communication active, plus visits from musicians etc. Lyles House continues to provide a relaxed, homely atmosphere where residents thrive while doing all possible to comply with care regulations; a light touch in potentially demanding circumstances.

The whole family have been very grateful for the amazing care the staff at Lyles House have given to mom over the last few months. She spent her last days comfortable and safe, and the staff ensured that we could spend as much time with her as possible. We would like to give a very heartfelt thank you to all the wonderful staff.

I was very pleased with the care my grandfather received at Lyles House. The staff were exceptionally friendly, accommodating and reassuring. His room was clean and comfortable and his every need was met.

All through lockdown they have kept us informed and in touch with my aunt, couldn't have asked for more. My aunt has improved in her health since being there and looks a lot healthier than when she arrived.

This home is a home from home, my mother has been there for the last few years and loves everything about it. It's clean and tidy, the food is good and the staff are brilliant I would recommend it to everyone, to see my mother happy than she has been for years speaks for itself.

My aunt is very happy at Lyles House, always smiling, joining in with everything that is going on and well looked after. It is a great relief to all the family to see our aunt enjoy life again.

My grandma had a super time during her respite stay at a Lyles house. All she did during our phone calls was praise the friendly staff and lovely food, it was delightful to hear her so happy when she had been so poorly. The hairdresser made her feel a million dollars and when we visited her bedroom was so clean and tidy. Nan loved having a proper bubble bath with the lovely carers assistance and her tea served in a proper cup and saucer! I’m sure she will be back for another stay soon and to catch up with all her new friends. Thank you to all the super staff for making her stay so comfortable and to the management for making everything go so smoothly for us as a family.

Very pleased with the overall support, service and care my Aunt is getting. She has been at Lyles House for just over two years now and she is as happy and contented as she has been for many many years. Thank you.

Whenever we go to Lyles House my brother's room is always nice, clean and tidy. It was warm in the winter and cooler now. The staff have been very helpful in keeping us up to date on my brother's progress. They have a really nice visitors room which you can use.

My father-in-law was so well looked after at Lyles House. The care he was given was outstanding. The staff were very very kind, patient and understanding towards him. As a family we could not have wished for him to be anywhere else. My father-in-law wanted to end his days at home but had decided to go to Lyles House for a break and rest. The minute he walked into his room at Lyles House he said this is where I want to stay. A big thank you to all the staff for their care and kindness towards my father-in-law.