St Mary's Care Home

We cannot thank St Mary's Care Home enough for the wonderful care and kindness shown to Mum during her 2 weeks of respite care. Mum spoke so highly of all the staff within the home and the care she received. She also enjoyed all of the meals and the homemade cakes. As a family, seeing her happy at St Mary's was very reassuring. One of the loveliest things Mum discovered was that two ladies within the home had gone to the same junior school. Thankyou to the whole team for making her feel so welcome and cared for.

Staff, food, room - no complaints

Excellent service for us + the resident Mum needed an ambulance due to AF. Emily was very reassuring for Mum

This all goes towards the real care and love that is given to residents and their families

I was looked after well by caring + friendly staff. My room was comfortable, the food was good, and I felt generally comfortable

John the cleaner also went above and beyond to help my nan Jill

My husband has been in care home for 2 weeks they have been very caring and we as a family are included in lots of things that are going on. We are accepted at any time of the day and I feel my husband is settling in very well.

Upon viewing St Mary's Crostwick, we were treated with warmth, compassion, and care The home is presented beautifully and the whole team here have treated my dad and us as a family, with genuine kindness at a difficult time. dad is taking time to settle but I cannot fault the way the team are coping with dad and us. Getting in place clear strategies and communicating at all times. We feel lucky and relieved to have found somewhere safe that provides excellent care.

As a family we are very satisfied at the level of personal care offered to our 92 year old father Derrick. We are pleased to see a good ratio of staff to residents and all staff know us and my father by name. We are kept well informed also. Dad is well cared for at St Marys and we applaud the staff for their support to dad. Thank you.

Everybody makes us feel welcome and look after my mother in law very well. Every effort is made to make her feel at home.

Well cared for a very enjoyable stay.

My parents-in-law have been at St Mary's since March 2025. Both have moderate Alzheimer's and were no longer safe living at home. It was a big adjustment moving from initial respite to permanent residence, both for them and for my husband and his sisters, but it was carefully handled by the home, and I have only the highest praise for the kind, caring, and helpful staff. Their room is comfortable, they are well cared for and respected, and their social life is better than my own!

I visited St Mary's today with my black labrador Max. The residents, guests and staff were in the main hall along with friends in Azza little visitors. All were having a great time with action songs and rymes. The morning was full of fun and I was so glad that I able to join them. Thank you for a great time, Stephen and Max.

My parents have been here a month now and we have nothing but praise for St Mary's and all the staff. Everyone has been very helpful in helping them settle and answer all our questions. They have been very accommodating in helping us personalise their room with their own furniture and make the transition as easy as possible.

Each and every one of the staff at St Mary's are fantastic and I can't praise them enough not just for the outstanding care they are providing to my mum, but also for the time they give me for questions and concerns I might have. The facilities are excellent, as well as the food, activities, overall home, gardens, and surrounding area. The activities vary considerably and are never the same thing, always fun and entertaining. It's also great that the residents get to go out on a trip in a mini bus every now and then, to the Cathedral or the coast for example. St Mary's under the previous ownership was fine, but with Kingsley it has improved vastly and I have my peace of mind knowing my mum is in good hands and being taken care of. A huge thank you to all at St Mary's.

We have been several times now to see our dear friend and have found all staff to be caring, friendly and helpful.

Put mum in for respite, initial tour was very informative. All the staff were very friendly, facilities are good, lots of activities, although mum is finding it difficult to settle in, the staff are still very patient. So far so good.

Everywhere is clean and staff are pleasant.

Many thanks

All the staff are so friendly and smiling when we go in, and make us most welcome ,mum looks well cared for, there are lots of activities and stimulation for the residences and for the families to join in as well