






St Mary's Care Home, based in the village of Crostwick near Norwich, provides high quality care in a friendly, welcoming care home.
The care home has a variety of interesting activities for residents to participate in, as well as trips out and performances by visiting entertainers.
Healthy, tasty food is served to suit residents' dietary requirements.
Care Provided by St Mary's Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Mary's Care Home for full pricing details and T&Cs.
Contact St Mary's Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Leona Fitch (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (6)
St Mary's Care Home Reviews (67)
St Mary's Care Home has a Review Score of 9.7 (9.702) out of 10, based on 28 reviews in the last 2 years.
Over all time St Mary's Care Home has 67 reviews.
The Council have been trying to move my mother to another residential home dye to the costs, all the staff have been very helpful and concerned for my mum's well being and offered help and advice for me in an attempt to prevent the move. Thankfully there is a positive outcome after 7 months of worry for me and Mum is staying at St Mary's Care Home. Our family is very grateful for all the concern shown by staff and for the managers help and negotiations.
Thank you very much for your review. We really appreciate your feedback.
Mum was given a room after hospital discharge on Christmas eve. Having met the manager and deputy prior to this we received outstanding support and help. Mum has been given the care, support and medical help she needs without questions. I cannot praise the staff highly enough for their continued not only through the Christmas period but also for their valued support, informed and knowing of mum's care. We cannot consider anywhere else to take mum other than here. They are outstanding.
Thank you very much for your review. I will pass your feed back to the staff.
The staff, rooms, food and hospitality are all amazing. As a family we can't rate St Mary's highly enough. Knowing my uncle is safe and cared for is such a relief and knowing we can visit anything is also very reassuring. They offer a very personal service and I would recommend it to anyone.
My mum has been in St Mary's for an initial four-week temporary stay after having been in hospital, after a haemorrhagic stroke for ten weeks. She already had Alzheimer's and the stroke has advanced this condition. Myself and my sister's have been impressed with the care Mum has received from all the staff at St Mary's from the Manager and admin staff, care workers to the domestic staff. They have all been really nice. Several of the staff have remembered mine and my sister's names too, which is really nice when we visit. There is a really nice, calm atmosphere. Bright, airy, and clean. Nice dining area for residents to have their meals. Overall would recommend to others looking for a nice place for an elderly relative to live if they need to be in a safe place with 24-hour care.
Thank you for your feedback, I will pass it on to the team. We're glad things have gone well for your mum and the family since moving to St Marys.
Very nice home & very welcoming. Carers are very attentive & the makeover looks great. Everyone has been so good to us since Mum moved in but special mention to the Hospitality manager, he has made us feel very welcome and one Nurse in particular has been so sweet and caring.
Thank you very much for your lovely review. I will pass on your comments to the team.
The atmosphere has improved and the staff are so friendly going from the manager to carers, laundry, cleaners, cooks, and maintenance staff.
I was ready to call out the home when things were unhappy but am pleased that things have improved, well done Kingsley.
I would recommend St Mary's Care Home to anyone.
Thank you for the review - we're all very happy your experience at St Marys has improved!
The talk that we did on Wednesday about the owls and seeing the beautiful barn owl was very enjoyable.
Thank you very much for your review. We enjoyed having you here.
On visiting the care home with my mum to see her friend we had a warm welcome and were offered tea and coffee. The home felt relaxed and there seemed to be plenty of activities ongoing with people taking part. We were offered lunch that looked delicious but sadly never had the time to stay
Thank you very much for taking the time to place a review.
St Mary's Care Home was once one of the best, kindest, caring, and excellent care homes, and my relative was more than happy. The new owners arrived and all I can say is the once happy environment is now one of unhappy residents, staff leaving and the home is not kept clean. I arrived to my relative being in dirty clothes, their room had not been cleaned to its usual standard and they were sad due to being told to eat in their room. Absolutely disgusted. Kingsley Care in my opinion is more about posh soft furniture that is not practical for most residents, they had no respect for the original staff who worked so hard and the residents felt safe with.
The Home is all on one level and Dad had his own room and ensuite bathroom with loo and washbasin. There were adequate assisted bathrooms for residents to have regular baths/showers. The level of cleanliness was very good the first thing Dad said on arrival was how clean and warm it was. There was evidence of ongoing maintenance and redecoration.
Dad was 89 years old, and very frail on admission to St. Mary's. After a brief hospital admission, Dad chose to go back to St. Mary's for end-of-life care. The staff was very kind and supportive to all of us during Dad's stay. Myself and my family have all said we would certainly recommend this care home to others.
Thank you for your kind words, I am glad that your dad was happy with his stay here. I will ensure your kind words are passed onto all the team.
Mum has not been in this home for a year yet, and I can see how much happier she is and more relaxed compared to another care home she was at. When I visit, all the staff are amazing and patient with the residents. Mum is always wearing her own clothes, which I know is hard for care homes, but St Mary's is doing well at it. The manager and all her staff give me the peace of mind that Mum is cared for and safe. They are all amazing.
Thank you so much for your kind words; they really mean a lot. I will ensure they are passed over to the team.
Rooms looked out onto the garden which was lovely, all the staff were polite and pleasant. Would definitely recommend St Mary’s to my family and friends. She always tells me the food is nice and there always seems to be available snacks and drinks.
My dad enjoyed it at St Mary’s Care Home. All the staff were very kind and helpful, making his stay for 11 months the best they could. He made many friends and was grateful for how the careers looked after him, and enjoyed the activities that they did. I cannot fault the staff, they were all very good and kind and always made visitors very welcome. A lovely care home.
The staff were all lovely when I visited.
Would highly recommend
My dad has been at St Mary’s for nearly five years and my mum for three years with him and always says to me I’m so glad you found this home. The carers are lovely and very caring and also welcoming when we visit.
We truly appreciate your positive feedback, Judy, and are delighted to know that your parents are happy in our care home. Our dedicated team works hard to provide the best possible care and support to all residents. Thanks again. Have a wonderful day.
My mum was at St Mary's for just over one year. All the staff were very friendly and caring. The home was always relaxed and calm. My mum enjoyed the activities she did, and I couldn't have wished for a better place for my mum. I would recommend this home to anyone.
Thank you, Gillian, for your kind comments about your mother's experience at St Mary's Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with our care. Thanks again.
Having visited a friend twice in recent months, I have found much to comment St Mary's Care Home. I have been welcomed by the staff, who knew exactly where my friend could be found and directed me accordingly. They were friendly and approachable, yet professional. The home has no smells of urine (which I have found in other homes) and is bright and spotlessly clean. My friend's room overlooks the garden with a big window seeing her plants and is comfortable. In fact, it is just like "home", and my friend is happy and well cared for. Call bells are answered immediately, and staff are very much in evidence of caring and assisting residents. Love that the windows in her room care be opened, but have a safety device preventing anyone from getting in or out!
A very good care home with staff and management providing a solid base or residents to enjoy their "twilight" years. The ensuite bedrooms provide the residents with an excellent home surrounding! Food is first class, with frequent activities provided. It is without hesitation that I would recommend St Mary's to anyone looking to place a loved one in care!
My mother is treated with the utmost respect, and nothing is too much trouble for the wonderful staff at St Mary's.
My partner's grandad was at St Mary's for respite, and we cannot fault them. All the staff were so kind, caring and professional; the whole home was clean and felt homely, unlike some other care homes. The care he received was amazing, and I would recommend this place to anyone looking for a home for respite or permanent residence. The food was great too!
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Mary's Care Home.
There are no upcoming events for St Mary's Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for St Mary's Care Home.
Meet the Team (4)

I have worked in the health and social care setting since 2010. Dedicating to delivering the highest quality person-centred care that promotes independence, dignity and well-being for each resident. Seeing a resident smile each day makes me remember why I love this role.

I have always wanted to work in a setting where I am able to make a positive impact on the lives of others. Since starting Kingsley everyone has been very welcoming. We have a great team here who put the lives of the residents at the forefront of everything they do. I am very excited for my future with Kinglsey and where it will take me.

I have worked in administration and office management for many years. Although I had worked across the NHS and the private care sector, I had taken a break from this professional area of work. Joining St Mary's has just been amazing. It's a great feeling being central at reception in seeing staff, residents and family. No one day is the same. We have an amazing team supporting all of our residents. Outside of work my family our my focus.

I worked in the Holiday Park industry for 20 years, covering roles such as show team singer to Entertainments Manager, before moving over to Events Co-ordinator for those who owned their own holiday homes. After first-hand experience of finding care for a family member, I decided I would like to be a part of the care home sector to try and enrich the day-to-day lives of residents who live there, and so in January 2025, I joined the team at St Mary's Care Home. I enjoy providing a variety of activities that encourage and assist our residents to socialise and keep their independence through joining in. I enjoy spending time with the residents and getting to know them and their families. The atmosphere at St Mary's is a lovely balance of friendship and care between everyone who lives, works and visits our home.
Outside of wor,k I enjoy spending time with my family, my dog Molly and travelling.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Care Home to verify any information. View our terms and conditions. St Mary's Care Home has an Enhanced Service -more info.