






St Mary's Care Home, based in the village of Crostwick near Norwich, provides high quality care in a friendly, welcoming care home.
The care home has a variety of interesting activities for residents to participate in, as well as trips out and performances by visiting entertainers.
Healthy, tasty food is served to suit residents' dietary requirements.
Care Provided by St Mary's Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Mary's Care Home for full pricing details and T&Cs.
Contact St Mary's Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Leona Fitch (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (6)
St Mary's Care Home Reviews (67)
St Mary's Care Home has a Review Score of 9.7 (9.702) out of 10, based on 28 reviews in the last 2 years.
Over all time St Mary's Care Home has 67 reviews.
My husband was very well looked after during his two-week stay at St Mary's Care Home. All the staff were very kind and caring, and the food was very good. I do not know what the activities were like, as he did not wish to participate in any. I cannot fault the home.
Mum likes the home and says it's friendly and the staff are caring. It's warm and clean and easy to settle in. She is always clean, as are her clothes. When I visit, the home is clean and odourless, and the staff are helpful and polite. The manager is approachable and cheerful and always has a kind word to say about Mum.
I have found our choice of St Mary's was very wise.
I cannot fault them for anything.
All staff are so hardworking and caring. I am particularly pleased with how the residents are taken to the lounge and entertained when available and not just left in their rooms all day.
Thank you, Celia, for your positive feedback towards St Mary's Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Thank you and take care.
Very friendly and helpful staff. Accommodation clean, light and easy to navigate around. Good communication regarding medication and events.
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
I feel very comfortable here at St Mary's, and the staff are very helpful.
Mum got off to a rocky start in February but has since settled. The staff have been very understanding and willing to help. They are all very kind. It would be nice if they had a bit more time to chat to her as she's in her room all the time. I realise they are very busy and work hard. It's been an eye-opener for me!
The home organised a Jubilee celebration, they created a relaxed yet fun environment with plenty of food and drink. The staff went over and above in their efforts to ensure everyone had a good time. It was a very special afternoon that I will remember fondly.
My mother stayed in St Marys for 6-weeks following discharge from the hospital. The staff were all amazing and helped her settle in when she arrived very disorientated. The standard of care was excellent throughout, and they supported not only Mum but also me when it got difficult when she was confused. Mum says the food is very good too! The management team were very good too and made things as easy as possible for the family. Thank you so much!
Thank you, Francesca, for your positive feedback towards St Mary's Care Home. One of our top priorities is to provide comfort in the home, so all residents feel welcomed. We are so pleased to hear how well your mother has settled in. If there is anything more we can do, please do not hesitate to reach out.
My elderly mother entered the care home in August, bed-bound, extremely confused after a prolonged stay in the hospital and with a very poor prognosis. I was looking for a home that have her loving care, not a hotel, despite the situation. I can not praise the staff and management enough - my mother has somewhat returned to us, still, bed/chair bound, but strong and more so happy. Well done, St Mary's.
Thank you, Mark, for your positive feedback towards St Mary's Care Home. Our residents’ wellbeing is our main priority, so it is great to hear that you are so pleased with the quality of our care and that your mother has settled well in our home. If there is anything more we can do, please do not hesitate to reach out. Thank you again.
I live at St Mary's in Crostwick zone. The food is excellent and a good variety of food and plenty of it.
Alwats involving residents in activities.
The care she was given was over and above that expected. The staff were always caring, kind and sympathetic and were, I consider, exceptional in her last days.
The home itself has a lovely atmosphere and was always clean and tidy. It felt a happy place to be.
Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for St Mary's Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the compassion...
Mum has been at St Mary's Care Home since September 2018. She gets very confused and the staff have helped her to settle in and are always very patient with her (even when she gets up for breakfast at 2am) The manager knows all her residents by name and also many of the visitors. Couldn't have wished for a better place for mum.
Thank you, Philip, for your comments about your recent experience at St Mary's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
We would recommend to anyone in the same situation. My mother-in-law was in a home for 3 years but St Mary's is much better.
Thank you for your comments about your recent experience at St Mary's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
My mum is extremely well looked after. She is treated with dignity and respect. The staff have built up an excellent relationship with her and know her very well. They deal with issues related to her condition with obvious care. I can find no fault with the care she receives. It has been very reassuring for us as a family. She has always spoken highly of her care and enjoys the food. Her room was decorated and refurbished at the end of last year and is very homely and welcoming. It remains clean and fresh. The home itself is a relaxed and calm place to visit mum.
Thank you, Sue, for your comments about your recent experience at St Marys Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
I visit my wife every day. She's well looked after and cared for. All the care staff and management are excellent and I have no worries when leaving here. She is well looked after for 24 hours a day.
Thank you for letting us know how we are doing at St Mary's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Thank you for looking after my mum.
Thank you, Amanda, for your feedback following your recent experience at St Mary's Care Home. We are happy to learn it has been a positive one. The care and wellbeing of every resident is our number one priority and we appreciate you taking the time to let us know how we are doing.
The family is very happy with the care mum is receiving from St Mary’s Care Home. Mum has expressed satisfaction at her level of care and appreciates the in-house cooked food. We feel there have been recent improvements in management, evidenced by a calmer more professional atmosphere and more responsiveness to the individual residents.
Thank you, Louise, for sharing your recent experience of St Marys Care Home. We are happy to hear it has been so positive and that you have been pleased with the quality of our care. We appreciate you taking the time to let us know how we are doing. If there is anything more we can do please do not hesitate to reach out. We look forward to your next visit.
I cannot speak highly enough of the care given to my mother whilst at St Mary's Care Home. Witnessing a close relative suffering from dementia is incredibly difficult but this was assisted greatly by the care given by all the staff at the home. In her final weeks, the extra care provided by the carers went far above what anyone could expect. Not only did they provide the care required to give her the comfort she needed to reduce her pain and discomfort, but treated her with total dignity. My mother was always happy and well looked after during her stay at St Mary's. All the staff were always professional but above this, they were friendly and caring.
Thank you, Robert, for your comments about your recent experience at St Marys Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Mary's Care Home.
There are no upcoming events for St Mary's Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for St Mary's Care Home.
Meet the Team (4)

I have worked in the health and social care setting since 2010. Dedicating to delivering the highest quality person-centred care that promotes independence, dignity and well-being for each resident. Seeing a resident smile each day makes me remember why I love this role.

I have always wanted to work in a setting where I am able to make a positive impact on the lives of others. Since starting Kingsley everyone has been very welcoming. We have a great team here who put the lives of the residents at the forefront of everything they do. I am very excited for my future with Kinglsey and where it will take me.

I have worked in administration and office management for many years. Although I had worked across the NHS and the private care sector, I had taken a break from this professional area of work. Joining St Mary's has just been amazing. It's a great feeling being central at reception in seeing staff, residents and family. No one day is the same. We have an amazing team supporting all of our residents. Outside of work my family our my focus.

I worked in the Holiday Park industry for 20 years, covering roles such as show team singer to Entertainments Manager, before moving over to Events Co-ordinator for those who owned their own holiday homes. After first-hand experience of finding care for a family member, I decided I would like to be a part of the care home sector to try and enrich the day-to-day lives of residents who live there, and so in January 2025, I joined the team at St Mary's Care Home. I enjoy providing a variety of activities that encourage and assist our residents to socialise and keep their independence through joining in. I enjoy spending time with the residents and getting to know them and their families. The atmosphere at St Mary's is a lovely balance of friendship and care between everyone who lives, works and visits our home.
Outside of wor,k I enjoy spending time with my family, my dog Molly and travelling.
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