St Mary's Care Home

My mother is treated with the utmost respect, and nothing is too much trouble for the wonderful staff at St Mary's.

My partner's grandad was at St Mary's for respite, and we cannot fault them. All the staff were so kind, caring and professional; the whole home was clean and felt homely, unlike some other care homes. The care he received was amazing, and I would recommend this place to anyone looking for a home for respite or permanent residence. The food was great too!

My husband was very well looked after during his two-week stay at St Mary's Care Home. All the staff were very kind and caring, and the food was very good. I do not know what the activities were like, as he did not wish to participate in any. I cannot fault the home.

Mum likes the home and says it's friendly and the staff are caring. It's warm and clean and easy to settle in. She is always clean, as are her clothes. When I visit, the home is clean and odourless, and the staff are helpful and polite. The manager is approachable and cheerful and always has a kind word to say about Mum.

I cannot fault them for anything.

All staff are so hardworking and caring. I am particularly pleased with how the residents are taken to the lounge and entertained when available and not just left in their rooms all day.

Very friendly and helpful staff. Accommodation clean, light and easy to navigate around. Good communication regarding medication and events.

I feel very comfortable here at St Mary's, and the staff are very helpful.

Mum got off to a rocky start in February but has since settled. The staff have been very understanding and willing to help. They are all very kind. It would be nice if they had a bit more time to chat to her as she's in her room all the time. I realise they are very busy and work hard. It's been an eye-opener for me!

The home organised a Jubilee celebration, they created a relaxed yet fun environment with plenty of food and drink. The staff went over and above in their efforts to ensure everyone had a good time. It was a very special afternoon that I will remember fondly.

My mother stayed in St Marys for 6-weeks following discharge from the hospital. The staff were all amazing and helped her settle in when she arrived very disorientated. The standard of care was excellent throughout, and they supported not only Mum but also me when it got difficult when she was confused. Mum says the food is very good too! The management team were very good too and made things as easy as possible for the family. Thank you so much!

My elderly mother entered the care home in August, bed-bound, extremely confused after a prolonged stay in the hospital and with a very poor prognosis. I was looking for a home that have her loving care, not a hotel, despite the situation. I can not praise the staff and management enough - my mother has somewhat returned to us, still, bed/chair bound, but strong and more so happy. Well done, St Mary's.

I live at St Mary's in Crostwick zone. The food is excellent and a good variety of food and plenty of it.

Alwats involving residents in activities.

The home itself has a lovely atmosphere and was always clean and tidy. It felt a happy place to be.

Mum has been at St Mary's Care Home since September 2018. She gets very confused and the staff have helped her to settle in and are always very patient with her (even when she gets up for breakfast at 2am) The manager knows all her residents by name and also many of the visitors. Couldn't have wished for a better place for mum.

We would recommend to anyone in the same situation. My mother-in-law was in a home for 3 years but St Mary's is much better.

My mum is extremely well looked after. She is treated with dignity and respect. The staff have built up an excellent relationship with her and know her very well. They deal with issues related to her condition with obvious care. I can find no fault with the care she receives. It has been very reassuring for us as a family. She has always spoken highly of her care and enjoys the food. Her room was decorated and refurbished at the end of last year and is very homely and welcoming. It remains clean and fresh. The home itself is a relaxed and calm place to visit mum.

I visit my wife every day. She's well looked after and cared for. All the care staff and management are excellent and I have no worries when leaving here. She is well looked after for 24 hours a day.

Thank you for looking after my mum.