The Moorings team understand that making a decision for your loved one is a difficult task especially when Residential Care sometimes receives adverse publicity. The Moorings is owned and managed by a local family who live in South Norfolk. They pride themselves on always looking to improve the service they offer and making sure the Resident comes first in whatever they do. The family is involved on a daily basis with each home supporting the Managers to ensure an ‘excellent’ service is maintained to all Residents.
The Moorings is situated overlooking the beautiful Waveney valley surrounded by beautiful gardens close to the market town of Bungay and is a home for elderly people with dementia.
Cygnet Care are proud of the homes they offer, careful to make sure they feel like a home rather than a hotel, using good quality furnishings and making sure they are well maintained inside and out.
Danielle, the long standing manager, is supported by a well trained team of staff who proudly deliver person centred care, daily activities, and lovely traditional home cooked food.
The Moorings provides both long and short term care
You are welcome to make an appointment and come and see The Moorings for yourself.
Group: Cygnet Care Ltd
Person in charge: Daniela Howard (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 53 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 49
Shared Rooms: 2
Rooms with ensuite WC: 48
Weekly Charges Guide: Personal Care Single £750 – £900 (These prices are only a guideline, please contact The Moorings to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Situated off the A143 between Harleston and Bungay.
Visiting:
Open visiting.
Parking:
Car Park on site.
Latest Care Quality Commission* Report on The Moorings: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for The Moorings is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for The Moorings in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for The Moorings is calculated as follows: ( (50 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.783 Points relating to the number of positive Reviews for The Moorings is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10.6 Target = 0.283
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Moorings has a Review Score of 8.4 (8.366) from 7 Reviews
Review submitted from a Scanned Printed Card by S P (Daughter of Resident) on Wednesday 16 May 2018. Relates to May 2018.
Our family are very pleased with the care given to our mother.
How likely would you be to recommend The Moorings? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Christine C (Daughter of Resident) on Tuesday 28 November 2017. Relates to November 2017.
My mother has been living at The Moorings, Earsham for six months. She seems to have settled very well and says that she is happy. She has nothing but praise for the staff. She is enjoying her food and replacing the weight she lost while at home. It is a huge relief to myself and my two brothers that she is, at last, receiving the care that she needs and deserves. Thank you.
How likely would you be to recommend The Moorings? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Pamela P (Wife of Resident) on Tuesday 5 September 2017. Relates to August 2017.
My review of this home is that it is run with efficiency and care towards their residents, but not only the residents, but the relatives who need support as well. The home is welcoming and residents always seem happy and well cared for.
Management are always professional and have excellent training.
Care staff are pleasant and well mannered.
How likely would you be to recommend The Moorings? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by William R (Brother of Resident) on Thursday 8 December 2016. Relates to November 2016.
Excellent in every respect
How likely would you be to recommend The Moorings? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Howard B (Son of Resident) on Tuesday 9 February 2016. Relates to January 2016.
My mother has been in The Moorings for just over two years and in all that time has had very comprehensive care from all the staff, with a few of them forming particularly close relationships. The building itself has been undergoing a major refurbishment and extension to the facilities which has made the work load difficult and stressful for staff, but they have never wavered in their dedication to their charges.
How likely would you be to recommend The Moorings? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Jane D (Daughter of Resident) on Friday 8 January 2016. Relates to December 2015.
My Mum has been at The Moorings for nearly three years. The first year was very difficult but the staff and management were amazing and worked very hard and compassionately to help us all through a bad time. The home has recently been extended and refurbished and is a lovely place for our Mum to live. I cannot praise the staff enough, especially as Mum considers it to be her home most of the time, with "very nice people" there.
How likely would you be to recommend The Moorings? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Carol (Daughter of Resident) on Thursday 24 December 2015. Relates to December 2015.
Mum has been happily living at The moorings for over 7 years, consequently that makes me very happy. There's a really friendly family atmosphere there which is lovely for the residents and family alike!! The recent extension to The Moorings is really well thought out and with beautiful furnishings etc. They've thought of everything. The staff are extremely kind, thoughtful, and respectful of each individuals needs.They are a very good team.
How likely would you be to recommend The Moorings? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
2 Bed Vacancies
posted 23 May 2018
Two rooms on the first floor with en suite facilities. For elderly people with dementia.
March 2017
There are currently no Care Home Idol entrants who have performed at The Moorings