Munhaven

Mum has been a resident in Munhaven for nearly ten years. During this time Mum's needs have increased but she has always been wonderfully looked after. Staff are considerate and caring with Mum - really excellent - we could not ask for more.

I can't rate high enough with how they have given me my Mum back.

Our family has always been welcomed warmly by the staff throughout Covid. Precautions were always observed, yet we were able to see my mum in some way or other safely. The carers have forged close relationships with my mum which have enriched her life. I can not thank them enough.

Munhaven is a very caring place and mum is very well looked after despite her complex needs. She has lived at Munhaven now for 9.5 years and throughout this time has received kind, considerate and friendly care by staff who understand her despite her limited conventional ability to communicate these days. Munhaven is as much her family as we are. In earlier times she enjoyed activities and helping the staff, having been a busy and active person all her life. While her ability to participate now is very limited, she nonetheless is still able to sit and observe and raise a smile. The staff make every effort to include her while respecting her need for bed rest, and her diet also reflects her individual needs. My siblings and I have nothing but admiration for the dedication of the Munhaven staff, and the friendly welcome we always get when we visit. I can't praise and recommend Munhaven highly enough.

My sisters, husband and I visited the home on the Christmas party day. The food was amazing, all homemade and well worth the donation we gave. The staff had worked so hard to provide care, a raffle and tombola, also homemade Christmas cakes and puddings on sale. The staff work hard all year and are extremely friendly, sociable and approachable.

Always good - a very nice atmosphere and the staff are really kind and understanding. If ever we have had any concerns over Mum, these have always been addressed promptly and we are kept in the picture if we are unable to get to see Mum.

We would like to wish all the staff a very Happy Christmas and New Year

I quickly discovered, on my weekly visits to a precious friend at Munhaven during his respite care and later when he became a resident, that the staff are the crowning glory of this outstanding care home. Without exception they are deeply caring and compassionate, taking admirable professional pride in every aspect of their daily work and radiating cheerfulness, patience and warmth. With apparently inexhaustible energy they devote themselves wholeheartedly to the wellbeing of everyone in their care, and nothing is too much trouble for them. This is caring at its very best, a joy to witness and to experience, and members of the staff team at Munhaven deserve medals for their abundant gifts of talent, skill and devotion.

I cannot thank the staff at Munhaven enough for the kind, gentle care they give my mother. I can fault nothing and would recommend Munhaven to everyone in need of compassionate care. I thank you all. When my time comes I hope Munhaven will have a place for me.

My grandma has been at Munhaven for three years. We live over a hundred miles away, as do my sisters, and it has been very hard not seeing her at my mum's house. However, the staff have been absolutely brilliant, welcoming us all, including my very young children before lockdown. We loved our visits, even were offered the chance to share family meals with her! Since lockdown, we regularly get posts and photos of grandma enjoying herself in the activities or just getting a hug from one of her lovely carers. My mum has changed a lot as she is no longer worried about the responsibility of her own mum, we all appreciate what Munhaven have done for Grandma and for all of us by giving our grandma everything she needs at this time.

The review is how I found Munhaven Care Home from the last time I actually went inside the home before Covid. I have been visiting my brother through the pandemic, outside visits. Everyone has been kind and helpful. They have all done an excellent job keeping the residents and themselves free from Covid through these long months. My brother is very happy in Munhaven.

Congratulations on the atmosphere your staff create. You should all be very proud.

A very appealing and varied programme of activities. Excellent all round.

I visit my former neighbour several times a year and I am delighted to observe the very high standard of care she receives. Her care is a credit to the staff - I have mentally pencilled in that should I require care at any future time, Munhaven will be my first and only choice.

The home feels friendly as soon as you walk in. The staff are welcoming and always cheerful. They talk and interact with the residents, always with respect and with awareness of treating everyone kindly. They treat residents with dignity. The staff are well trained and continue with training. The kitchen staff - especially the cook - are amazing with a broad selection of food and lots of choice. There are activities and visitors - the Brownies, a dog to pet, music to join in with. Its a safe, secure environment.

Visiting for Christmas lunch, made very welcome and staff were very helpful and friendly. Nothing is too much trouble, food was great. Thank you all very much for looking after and supporting my mother and father, especially the support for Mum over a year of very difficult times. Happy Christmas and new year to all the staff.

My mum has now been at Munhaven for 2 months and I have to say that the home and the staff are fantastic. Nothing is too much trouble and they treat the residents with care and respect at all times. My mum loves it at Munhaven and loves all the staff. The staff, have to, made myself and my brother very welcome when we visit and have made us feel apart of the Munhaven family. A big thank you to the manager and the whole team.

Since my husband has been a daycare resident he has enjoyed coming to Munhaven. He has also used the home for respite care. Both staff and management do their utmost to help with any issues that I and my husband have. We can not fault in any way their care and support.

This care home is exceptional, it's a home from home. Wonderful loving staff who take the time with all the residents. 10 out of 10.

All the staff have a wonderful quality of caring and understanding of the residents and nothing is too much trouble. Munhaven has a great family atmosphere. The entertainment and activities keep all the residents happy but they also have some lovely quiet places if they need it. My mother-in-law has made some lovely friends.