






Munhaven is a comfortable residential and dementia care environment, purpose-built for its residents' needs and staffed by qualified and friendly carers.
The team go to great effort to ensure that each resident feels they have their personal needs met, at the same time as respecting privacy, dignity and personal freedoms.
A secure garden area includes a water feature, outdoor seating and a gazebo, while there is much to enjoy in terms of activities and entertainments within the home itself.
Care Provided by Munhaven
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Ground Floor Accommodation only
- Gardens
- Television point in own room
Funding & Fees
Contact Munhaven to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Norse Care (Services) Ltd
- Private Owned
Person in charge
- Hannah Nicols (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (20)
Munhaven Reviews (77)
Munhaven has a Review Score of 9.7 (9.730) out of 10, based on 12 reviews in the last 2 years.
Over all time Munhaven has 77 reviews.
Thank you all for looking after us both so well and including us in your special events which makes us feel valued and part of the Munhaven family.
He returned home yesterday in fine form, happy to be home but obviously delighted with his stay with you.
Thank you all very much for making his time away from home such a positive experience!!
Thank you for your kind words of support for your partner's short respite stay at Munhaven.
Every time I go and visit Mum, I am amazed at how happy and engaged the residents, that can be, are. There is always something organised every day, to stimulate and entertain them. All the staff are well trained and so caring and they treat each person with respect and as individuals. The chef does a brilliant job providing nutritious meals and cooks a beautiful birthday cake for each birthday or special occasion. The staff work as a great team, supporting each other. I am so pleased that we found such a special home from home for Mum to spend the rest of her days in comfort and safety.
Thank you for your heartfelt and complimentary feedback on the care and support your mum is receiving at Munhaven.
On the day of my mother's funeral, three carers brought my dad to the burial and looked after him all day. The work they did that day was very much appreciated.
Thank you for your kind words about the support given to you and your father at this sad time. Please accept our condolences for your loss.
Never have I been in one that is so nice.
Munhaven is warm, clean (none of the usual unpleasant smells) friendly and above all else has the most wonderful atmosphere.
The residents all seem happy and so well cared for and the staff treat them all with knowledge, care, respect and understanding.
This place is outstanding and sets the standard all care homes should try for.
Thank you for your lovely comments about Munhaven.
This home is the very best I have seen. I have visited quite a few. All the staff are very caring and they keep the residents very clean. The place does not smell of 'wee' as so many other homes I have seen do smell. They do activities, they go out, somebody comes in and sings with music. Staff are very friendly towards the residents. They have a choice of dinners which are cooked superbly. Staff are friendly to visitors who come in. FANTASTIC PLACE.
Thank you for your kind words about Munhaven - we are very proud of the team and the home.
My husband has just spent two weeks in respite care at Munhaven while I visited our son in the USA. It was my husband's second visit and I have been consistently impressed and reassured by the kind and efficient care given by all members of staff to my husband and to me.
Thank you for your kind words.
The entire staff are so enthusiastic, friendly and supportive - nothing was ever too much trouble!
The high standard of care shown at Munhaven is so appreciated and their compassion and patience will never be forgotten.
I can totally understand why they won an award for The Top 20 Care Homes in East Anglia - so well deserved!
Thank you for your kind comments about the care and support your friend received at Munhaven. We're very proud to win our award too!
I'm very satisfied with his care. The staff are wonderful. they always have time for the residents who seem to be special to them. The home is very clean with a homely, friendly atmosphere. The food is excellent.
Thank you for your comments about the care and support your husband is receiving at Munhaven and for taking time to complete a recommendation card
My husband can only remember walking into the dining room and being greeted by a very friendly man who welcomed him and suggested sharing a table with him, he enjoyed the conversation. He seems to have been happy there and is willing to go again for a week. I have found the staff very friendly and helpful and the atmosphere in the home is happy and caring. A friend who drove us to Munhaven the first time my husband stayed there commented on the loving care with which the residents were treated, she wished her husband had been there.
Thank you for such a wonderful review. We look forward to welcoming your husband back into our home in the near future.
Very caring environment, residents are well cared for. Food good. Happy for my wife to stay there again.
Thank you for your kind comments about the care your wife received at Munhaven.
My brother is so happy to be here in Munhaven. He feels safe here which is what he needs. The staff and food is excellent. He would disappear if he had to be moved to another home. I am delighted with the whole situation, knowing my brother is contented and happy once more.
Thank you for your kind comments about the care your brother is receiving at Munhaven.
I am very happy here in Munhaven. I feel safe, secured and the staff are excellent and I would not want to be anywhere else.
Thank you for your kind words about the care and support you're receiving at Munhaven.
We looked at numerous care homes and none came up to Munhaven standards. All of the staff are always happy and make the residents feel at home, they just can't do enough for them. I turn up at various times and is always made welcome. On arrival, the home always smells clean and fresh.
You can have a coffee and stay for lunch if you wish, and I must say the food is superb such a choice. Well done Chef.
There is always something going on for the residence, it can be music on the keyboard or piano, dancing, games, painting. The list goes on.
There is a lovely garden that is totally secure. The care and support my mother receives is second to none, absolutely superb, and all the staff and management are very approachable and will help you out with any queries that you may have.
I feel very lucky to have found a place where my mother is very happy and well looked after.
Thank you everyone.
Thank you for your kind words about the care and support your mother is receiving at Munhaven and for your comments about all the aspects of the home.
Munhaven has an outstanding homely atmosphere, is extremely clean and there is always a friendly welcome to all who visit. I simply cannot thank all concerned for the care they have shown my grandfather. It is the happiest I have known him for years.
A massive thank you to the cook, who's food is produced with love and thought. Delicious!!
Thank you for your kind words about the care your grandfather is receiving at Munhaven and I will make sure I pass on your comments about the food!
My husband and I spent the say with our friend yesterday and a most enjoyable day we had. It was so nice to see such a clean and pleasant place to visit. The management and staff there were a pleasure to spend time with and were so caring not only to the residents but equally to the visitors too. We have been many times and each time is as good as the last. The food was excellent as was the company. The icing on the cake was the local MPs frequent visits. All in all a brilliant day.
Thank you for your kind words about the care your friend receives at Munhaven.
The care our relative receives is very professional. She is always clean, comfortable and contented. The staff are always friendly and happy to assist in any way. Cleanliness always seems to a high standard and the food is excellent.
Hi, thank you so much for your kind words about the care we provide to your aunt, we're pleased you feel so positive about how she is being looked after.
I am so pleased my husband is now living at Munhaven. They are very good with him and he is happy and content most of the time. The staff are gentle are considerate, they have my vote of thanks. The food, like a 5 star hotel, the cook is very organised, all her team know what they can and cannot do, although the cook is qualified to cook, she cooks with her heart and enjoys presenting those lovely dishes, all with excellent results, not just in appearance but also in flavour. May it all continue. Happy Christmas Munhaven.
Thank you for your kind words about the care we provide to your husband at Munhaven and especially your comments about the food and the cook.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 August 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Munhaven.
There are no upcoming events for Munhaven.
Accreditations
There are no accreditations posted yet for Munhaven.
Meet the Team (1)

Hi, I’m Hannah, and I am proud and excited to take on the role of Registered Manager here at Munhaven.
I’ve been with Norse Care for over 10 years, starting out as a bank care staff member and have been pleased to have been able to progress through roles such as Team Leader, Coach, and Care Lead across multiple sites, before taking on my first registered manager role last year. My journey has given me the opportunity to support and work alongside staff and residents, always with the goal of making a positive difference in their lives. I have a particular passion for working with people living with dementia.
My previous experience as Manager of a Housing with Care scheme has helped me develop a deep understanding of what it takes to create a warm, supportive environment. I believe in the power of teamwork, and my aim is to ensure everyone is working together towards one shared goal: providing our residents with a meaningful, enriched life.
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