Old Rectory

I believe a care home should feel like just that, a home. A place where people feel comfortable, valued, and free to be themselves. Yes, safety, dignity, and high standards of care are non-negotiable, but so too are laughter, good conversations, and those little moments that make life meaningful.

As a manager, I lead with kindness, openness, and a smile. I want my team to feel supported, confident, and proud of the work they do because happy staff make for happy residents. I’m not afraid to roll up my sleeves, join in with activities, or share a joke over a cup of tea; after all, joy is just as important as care.

I aim to build a culture where families, staff, and residents feel like one community and where everyone’s voice matters, and individuality is celebrated. For me, it’s about balancing professionalism with warmth, structure with flexibility, and care with a genuine sense of fun. At the end of the day, people may not always remember the paperwork or the policies — but they’ll always remember how you made them feel. And I want everyone who comes through our doors to feel respected, safe, and, whenever possible, to leave with a smile.

Michaela has worked at The Old Rectory Residential Care Home for the past two years as Administrator and is a highly valued member of the team. Michaela is often described as the hub of the home due to the central role she plays in supporting residents, relatives, staff, and professionals on a daily basis.

She has built exceptionally positive relationships with families through her warm, approachable nature and excellent communication skills. Michaela is often the first point of contact for relatives and visitors and consistently provides reassurance, support and guidance in a calm and professional manner.

Michaela is trusted by both staff and families, and many people naturally turn to her for help, advice or support when issues arise. Her organisational skills, knowledge of the home and willingness to help others make her an invaluable part of the service. Michaela’s caring, approach, professionalism and dedication contribute greatly to the welcoming and supportive atmosphere within the home.

Emily is the Deputy Manager at The Old Rectory Residential Care Home and has worked within the home for over 10 years. During this time, she has supported across all departments within the service, giving her a wealth of knowledge and experience in all aspects of the home’s day-to-day running and resident care.

Emily has developed excellent relationships with residents, families, and staff and is highly respected within the home for her approachable, supportive, and caring nature. Her long-standing commitment to the service means she knows the residents extremely well, including their individual routines, preferences, and support needs, helping to ensure truly person-centred care is delivered.

Emily plays a key role in supporting both the staff team and management team and is always willing to offer guidance, reassurance, and practical support wherever needed. Her experience, dedication, and understanding of the home make her an invaluable part of The Old Rectory team.

Kaitlin is a Senior Carer at The Old Rectory Residential Care Home and has worked within the home since the age of 18. Over the past 3 years, she has developed into a highly valued and dedicated member of the team, building strong relationships with residents, families, and colleagues alike.

Kaitlin is passionate about providing high-quality person-centred care and is known for her kind, caring, and supportive approach. She has a good understanding of the residents’ individual needs and preferences and works hard to ensure residents feel safe, respected, and well cared for.

Kaitlin is currently completing her Level 5 qualification in Leadership and Management, demonstrating her commitment to both her professional development and the ongoing improvement of the service. She is a positive role model within the team and is always willing to support others and continue learning within her role.

Kayleigh is a Senior Carer at The Old Rectory Residential Care Home and has been a valued member of the team for several years. She is known for consistently going above and beyond for both residents and colleagues and always approaches her role with kindness, compassion, and professionalism.

Kayleigh has developed strong relationships with residents and their families and takes pride in delivering high-quality person-centred care. She is caring, approachable, and always willing to help, often supporting both residents and staff wherever needed throughout the home.

As a Senior Carer, Kayleigh plays an important role in maintaining high standards of care and supporting the wider team. Her dedication, reliability, and positive attitude make her a highly respected and appreciated member of The Old Rectory team.