






Welcome to The Old Rectory, a place to feel at home!
The Old Rectory is more than just a care home. It’s a warm, vibrant community where comfort, safety, and happiness come first. Purpose-adapted for outstanding residential and dementia care, the 31-bed home is a haven where every resident is valued, supported, and empowered to live life fully.
Person-centred care, every day: The dedicated team delivers truly personalised care, taking time to...
Care Provided by Old Rectory
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Old Rectory for full pricing details and T&Cs.
Contact Old Rectory to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pearlcare
- Private Owned
Person in charge
- Erica Miners (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (31)
Visiting
- Protected Meal times
Parking
- On site parking at front and rear of building
Old Rectory Reviews (45)
Old Rectory has a Review Score of 9.5 (9.494) out of 10, based on 9 reviews in the last 2 years.
Over all time Old Rectory has 45 reviews.
Mum has settled in really well, which says a lot about the lovely atmosphere in the home. It's so reassuring to know she's enjoying activities, spending time with others, and taking part in a great mix of events that also include families.
The management team have brought lots of positive energy and fresh ideas, while still being approachable and genuinely caring about the residents' wellbeing. Communication is always clear, and the admin team are friendly, helpful, and efficient.
Overall, The Old Rectory feels much more like a friendly community than a traditional care home, with genuine care and connection at the centre of everything they do.
Thank you for such a wonderful review - It is our pleasure to have been chosen to look after your beautiful Mum and also be able to have such a strong connection with all of your family members. We strive to provide kindness, dignity and respect and it is thanks to our wonderful team at the home...
I came into this home for respite care and remained as permanent. I find the carers excellent, kind and very friendly. The food is delicious and a salad is always prepared when asked. The managers are friendly and will do anything to help. It is lovely to have some of my chairs from home. There are activities most days in the week.
Thank you so much Brenda for your very kind words - It is our wonderful team that make these lovely reviews possible and we will ensure that we pass on your comments. We take great pride in our home and offering high standards and service its so good to hear that we are acheiving this.
My husband went to the Old Rectory in February 2025. He was not in the best of health at the time and he was quite difficult to deal with initially and I was really worried about him. I didn't want to leave him there but the staff assured me he would settle in time, which he did and became settled and happy, healthy, improved rapidly. The staff at the Old Rectory were wonderful, not only with residents but giving support to bereaved families really really caring. Management is very very good.
Thank you so much for your kind and thoughtful words. It truly means a great deal to us. It was an absolute privilege to care for your husband; he was such a special gentleman and will always hold a place in our hearts. We feel very fortunate to have known him, and also to have built such a lovely...
Supportive and always available to talk too,
Nanny is settled and content.
Thank you so much for taking the time to write such a lovely review.
My mum has only been here a few weeks but she has been welcomed and made to feel included and at home straight away. The staff are all fabulous and are all looking after my mum well. I have no concerns. The rooms are lovely. Mum has a choice of meals, she enjoys the different activities including Bingo. I am sure Mum will continue to be very happy here.
Thank you for your review, it is much appreciated. We are pleased your mum has settled well. We will pass on your kind words to our staff
A very nice room, everything I hoped for.
Thank you for your review. We hope we can continue to ensure your stay with us is pleasant.
My father came from a horrible home which he was placed in without our choice. Once Dad was at the Old Rectory, he put on weight, had the care he needed, he was clean and very well looked after. This home isn't just a care home, everyone is family.
If you want a home for your loved one look at the Old Rectory, their staff is very well trained, when I visited for the first time I asked hundreds of questions not only to staff but residents and visitors about what they thought of the home, I really looked on their reviews and CQC rating which is currently Good, I'm expecting them to be higher at the next inspection. I've worked in care for 33 years and would definitely recommend Old Rectory.
Thank you so much for your kind words! Your review is very much appreciated and will be shared with the team!
The residents of this care home have had a wonderful summer with trips to the races, the Gt. Yarmouth Waterways, garden centres and coffee shops. They have had singers to entertain them, a fete with Elvis entertaining everyone. Together with the usual activities and the occasional ice cream, they have all enjoyed themselves. Thank you to the staff and volunteers for making this happen.
Thank you for your kind words. We really enjoy being able to have days out with our residents and making them happy.
The first month has been excellent. Almost home from home. Thank you for looking after me.
Thank you for your continued support and lovely comments.
There are plenty of activities laid on for them and there is no pressure to take part if they don’t want to.
It’s been a tough time for us coping with a loved one with dementia but the management team and admin have been extremely supportive throughout, thank you.
They go that extra mile.
Nothing is too much for them.
Amazing staff, amazing management. Management go above and beyond to help my mother - I couldn’t be more grateful. The home is always clean, tidy and residents are always having fun with activities taking place. This really is an amazing home. Thanks.
I have been visiting the care home since 2014, originally with a family member as a resident and then with three different friends as residents. I have seen many changes over the period, especially in the last 12 months with many improvements being made to the interior of the building. Staff have always been good to the residents and the management is now at the best it has been in the past 9 years.
Ten months into my mum’s care and we’re overwhelmed with the level of care, love and support she is receiving at this difficult time.
This is extended not only to my mother but to all at the home.
Our thanks to the entire team for their continued hard work and dedication to looking after all the residents.
On my first visit, I was immediately struck with the lovely atmosphere and feeling of warmth around the Old Rectory. The residents seemed engaged and happy and the staff were chatting to them as friends not just 'service users'.
My parents have settled well and formed friendships with staff and residents alike, as have I!
It's never easy to make the decision to put your loved ones into full-time care but I have felt reassured that they are being well looked after. I have no regrets. Highly recommended.
The activities coordinator was excellent with her entertainment for the residents every day.
The staff were always helpful whenever I asked a question.
The staff are kind, friendly and are always cheerful.
We can never thank them enough for the love they had for our dad.
The home is always clean and tidy. I can't thank everyone enough for the care provided.
Thank you for your review. We appreciate any feedback.
my mother has been at the rectory for four and a half years. During that time I have always found that she has been treated with respect and dignity which sh has always said the staff are caring, friendly and kind and did a magnificent job during the pandemic. I have peace of mind knowing that my mum is well fed, clean and most importantly safe whilst she is living them.
Thank you for your kind review, we appreciate any reviews we receive.
When at any time we have needed any help it has been very prompt and positive.
Mum is well and truly looked after.
Thank you for your kind review we appreciate any feedback at the Old Rectory.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Old Rectory.
There are no upcoming events for Old Rectory.
Awards / Recognitions (1)
- 09 Apr 2013Recipient: Old Rectory
Accreditations
There are no accreditations posted yet for Old Rectory.
Meet the Team (5)

I believe a care home should feel like just that, a home. A place where people feel comfortable, valued, and free to be themselves. Yes, safety, dignity, and high standards of care are non-negotiable, but so too are laughter, good conversations, and those little moments that make life meaningful.
As a manager, I lead with kindness, openness, and a smile. I want my team to feel supported, confident, and proud of the work they do because happy staff make for happy residents. I’m not afraid to roll up my sleeves, join in with activities, or share a joke over a cup of tea; after all, joy is just as important as care.
I aim to build a culture where families, staff, and residents feel like one community and where everyone’s voice matters, and individuality is celebrated. For me, it’s about balancing professionalism with warmth, structure with flexibility, and care with a genuine sense of fun. At the end of the day, people may not always remember the paperwork or the policies — but they’ll always remember how you made them feel. And I want everyone who comes through our doors to feel respected, safe, and, whenever possible, to leave with a smile.

Michaela has worked at The Old Rectory Residential Care Home for the past two years as Administrator and is a highly valued member of the team. Michaela is often described as the hub of the home due to the central role she plays in supporting residents, relatives, staff, and professionals on a daily basis.
She has built exceptionally positive relationships with families through her warm, approachable nature and excellent communication skills. Michaela is often the first point of contact for relatives and visitors and consistently provides reassurance, support and guidance in a calm and professional manner.
Michaela is trusted by both staff and families, and many people naturally turn to her for help, advice or support when issues arise. Her organisational skills, knowledge of the home and willingness to help others make her an invaluable part of the service. Michaela’s caring, approach, professionalism and dedication contribute greatly to the welcoming and supportive atmosphere within the home.

Emily is the Deputy Manager at The Old Rectory Residential Care Home and has worked within the home for over 10 years. During this time, she has supported across all departments within the service, giving her a wealth of knowledge and experience in all aspects of the home’s day-to-day running and resident care.
Emily has developed excellent relationships with residents, families, and staff and is highly respected within the home for her approachable, supportive, and caring nature. Her long-standing commitment to the service means she knows the residents extremely well, including their individual routines, preferences, and support needs, helping to ensure truly person-centred care is delivered.
Emily plays a key role in supporting both the staff team and management team and is always willing to offer guidance, reassurance, and practical support wherever needed. Her experience, dedication, and understanding of the home make her an invaluable part of The Old Rectory team.

Kaitlin is a Senior Carer at The Old Rectory Residential Care Home and has worked within the home since the age of 18. Over the past 3 years, she has developed into a highly valued and dedicated member of the team, building strong relationships with residents, families, and colleagues alike.
Kaitlin is passionate about providing high-quality person-centred care and is known for her kind, caring, and supportive approach. She has a good understanding of the residents’ individual needs and preferences and works hard to ensure residents feel safe, respected, and well cared for.
Kaitlin is currently completing her Level 5 qualification in Leadership and Management, demonstrating her commitment to both her professional development and the ongoing improvement of the service. She is a positive role model within the team and is always willing to support others and continue learning within her role.

Kayleigh is a Senior Carer at The Old Rectory Residential Care Home and has been a valued member of the team for several years. She is known for consistently going above and beyond for both residents and colleagues and always approaches her role with kindness, compassion, and professionalism.
Kayleigh has developed strong relationships with residents and their families and takes pride in delivering high-quality person-centred care. She is caring, approachable, and always willing to help, often supporting both residents and staff wherever needed throughout the home.
As a Senior Carer, Kayleigh plays an important role in maintaining high standards of care and supporting the wider team. Her dedication, reliability, and positive attitude make her a highly respected and appreciated member of The Old Rectory team.
Frequently Asked Questions about Old Rectory
What types of Care is Old Rectory registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Old Rectory have?
There are 31 Single Rooms.
What are the Facilities & Services at Old Rectory?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Old Rectory to the centre of Norwich?
10.3 mile(s) as the crow flies, distance by road may be significantly further.
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