Old Rectory

Norwich Road, Acle, Norwich NR13 3BX
Review Us
9.7 43 Reviews
  • Old Rectory, Norwich
Old Rectory is a modern care accommodation with extensive en-suite facilities, including assisted bathrooms, making it ideal for older adults with care needs to achieve a relaxing and comfortable daily lifestyle.

Residents have the choice of three lounges and a conservatory, as well as access to numerous activities and entertainments and also home-cooked meals catered to personal taste.

Staff deliver a compassionate service, tailoring support to suit dignity and to any specialist needs individuals might have.
Show Old Rectory on the Map

Care Provided by Old Rectory

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1400
  • Self-Funded Residential Dementia Care: £1150 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1201 – £1400

These prices are only a guideline, please contact Old Rectory to find out the exact price for your requirements.

Contact Old Rectory to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Old Rectory to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Rachel Gee (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (28)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Protected Meal times

Parking

  • On site parking at front and rear of building

Old Rectory Reviews (43)

9.7

Old Rectory has a Review Score of 9.7 (9.716) out of 10, based on 8 reviews in the last 2 years.
Over all time Old Rectory has 43 reviews.

Overall Experience
  • 30
  • 11
  • 2
  • 0
  • 0
Date Published
  • 43
  • 1
  • 2
  • 8
  • 35
Reviewer Connection to Old Rectory
  • 23
  • 7
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Debbie H (Daughter of Resident) published on 22 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first moment I walked in I felt a sense of calm and caring. There was no smell. I was introduced to all the staff and the manager was very helpful and reassuring at a very difficult time. Every time I ring or visit I am made to feel I have made the right decision and nothing is too much trouble
from staying for lunch or my mum's dog staying here with her. I cannot express enough how wonderful it is here. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen S (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at The Old Rectory for about 18 months now. Initially everything was good - the atmosphere between management and staff was very friendly and professional. The staff then started to leave and things went downhill. A lot of agency staff were used which is very unsettling for someone with
dementia. Various people came from head office to keep things going as the manager left (no explanation given). The staff were very stressed and not sure of what was happening, but they keep things going. New staff have now started and today I met the new manager, who seems very enthusiastic about the future. Her priority is the residents and also the welfare and treatment of the staff. I feel mum is happier now there is someone in charge who seems to be aware of their role as manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara H (Friend of Resident) published on 1 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to visit my friend and thought the home was excellent, clean and welcoming. I thought my friend was looked after very well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Old Rectory is calculated as follows: ( (88 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Old Rectory is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Rectory to verify any information. View our terms and conditions. Old Rectory has an Enhanced Service - more info.