Dorrington House (Wells)

My lovely sweet carefree mum has been cared for at Dorrington House for a relatively short time (3 months). I cannot fault the care she has received and the communication that they provide is brilliant and never felt like anything is to much bother. The activities are brilliant and whilst sadly due to my mum's Alzheimer's she finds it tough to join in with them for long, they give her the opportunity and then fully recognise when she needs her own space. She literally tells the staff she loves them and she is always being kept well fed and hydrated, especially during the excessive summer. As a family it's hard to see the person you love change so much due to this illness, but all at Dorrington do everything they can to ensure she is safe, happy and content in her surroundings always. It is noticeable that many other residents are not as calm as my mum and I honestly have nothing but praise for how they manage the many differing personalities. High praise indeed.

Mumsi is happy, clean, exremely well looked after and is making the most of her time at Dorrington as they really do have lovely and competent staff who do care! im so pleased for her and to add that she enjoys the activities when shes well enough xto do them and loves the food amd snacks!.....thank you Teamx

I visited a resident with a friend. The resident had been very unwell when living at home. She told us that she is receiving excellent care, and particularly enjoys the food and the care she gets. She was a different person from the one I last saw in her own home - she was calm, clean and able to engage with us. She is not yet ready to join in with the activities which is why I can't comment on them. The home was secure and staff helpful and friendly. The care she is receiving has made a really positive difference to the resident. Thank you.

My father went into Dorrington during Covid then shortly after my mother joined him. We were very lucky that they were accommodated in opposite rooms. Unfortunately my mother passed but dad is still there. He is always happy, clean and tidy. The activities team are outstanding. Always something going on even at weekends. As a family we are happy with Dorrington for dad's care

My dad went in there last August and he has totally changed for the better. He gets involved with other residents, play games and enjoy the music sessions they have. It was the best thing that happened to him, and for my mum. Staff are wonderful ..can't fault a single thing.

Dorrington House has cared for my father for over a decade. He has been well-looked after and the communication from the home has been very good. The staff have always been kind, caring and thoughtful.

For ten years my husband's mother in law was cared for at Dorrington. She was wonderfully looked after, professionally, respectfully, but also lovingly. I am sure that her good care was why she lived to a very old age.

I found the staff from the care assistants, management, cleaners, cooks and helpers all very friendly and very helpful at all times. Nothing was too much trouble for them who every you asked.

Dorrington House is such an uplifting place to visit. I always go away feeling very happy and content. The staff are incredibly kind and thoughtful, and they really know my dad's ways. He is always happy when I visit. Dad really couldn't be in a better place. It is a very blessed home. Thank you.

There is a high level of care, lots of amazing activities and trips, friendly and professional staff too. I am very grateful for what they do for Dad. He has come such a long way to improve his health since coming to Dorrington House.

Care home was caring and provided the care it was able to. Visiting was easy. It was the near our mum who was able to visit on a regular basis. Activities for residents were good. Thank you Dorrington house for the care provided.

I would like to thank Dorrington House for giving my mother two weeks of happiness, she was looked after very well, sadly at the age of 102 and a half she passed away on new years eve in her sleep. We are grateful to all the staff and carers for making her two weeks she was with you so enjoyable.

In very trying circumstances, Dorrington House (Wells) is giving all the support my sister could possibly need, after she suffered a massive stroke in July. In the months and years before July, my sister had come to think of Dorrington as her home, where she was looked after, always comfortably and with love.

From the moment you walk into Dorrington (Wells), the staff are friendly and welcoming. Everyone is professional and efficient and the staff have treated my father with warmth and respect. The rooms are nice and my father says the food is great! I do not feel the care at Dorrington could be improved. Thank you.

From the moment you walk into the home, you have a sense of kindness, warmth and cleanliness. The reception team are friendly and welcoming. The care staff are professional and efficient and treat all the residents with the utmost respect. The daily activities are varied, interesting fun and professionally supervised by the activities staff. We do not feel the care at Dorrington could in any way be improved. Thank you.

I have always found Dorrington House to be excellent. The staff are amazing so caring and kind to all the residents. My sister is so happy there - couldn't fault her care. Our mother was a resident here when the home first opened and it has continued to improve.

My wife is very happy with the staff and has told me and friends she enjoys the meal and especially the entertainment, singing and dancing.

Since my mother has been a resident at Dorrington House (Wells) she has been well looked after by the staff and management. They always keep us up to date and always let me know if there is a problem. The staff do a great job and I know my mother is in a safe place.

We as a family have found Dorrington House "excellent". The Management and staff are always on hand if there are any problems or questions. The care they have given our mum is superb, we couldn't wish for her to be in a better place. Everyone is so friendly. Again thank you for doing all you are doing for our special mum.

A lovely family feel to the home, where residents are made to feel part of the family. Activities are varied and residents are encouraged but not forced to go to the activity room and if they do join in feel able to participate as much or as little as they want to or feel able to. For example, playing cards, something never done before by my aunt and yet she joined in and won a small prize! I would thoroughly recommend and endorse the good care they provide.