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- Dorrington House (Wells) care home






Dorrington House Wells is one of three facilities owned by the care provider that specialises in modern care methods for older people and those living with dementia. Social services rates, self funders same rates, also self funders may apply for continuing care NHS funding.
The home is registered with the Care Quality Commission (CQC) and seeks to adhere to the highest standards of health, safety and hygiene, as well as encouraging...
Care Provided by Dorrington House (Wells)
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £955 - £1,125
- Self-Funded Residential Dementia Care: £955 - £1,125
- RESPITE Self-Funded Residential Care: £955 - £1,125
- RESPITE Self-Funded Residential Dementia Care: £955 - £1,125
Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC to avoid being moved.
Contact Dorrington House (Wells) to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Dorrington House
- Private Owned
Person in charge
- Silvia Deleliu (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (38)
Visiting
- There are no set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff are dispensing medication they may be busy. Relatives and friends are welcome to spend time with their loved ones, assist them with care needs if they wish to and most welcome to join in with the Activities and Entertainment. Feel free to ask for username and password so they can view the care plan from home.
Parking
- Ample parking. Easy footpath access, convenient for shopping with residents, weather permitting. Wells next the Sea has spectacular views and a wealth of wildlife not to be missed.
Dorrington House (Wells) Reviews (46)
Dorrington House (Wells) has a Review Score of 9.6 (9.636) out of 10, based on 13 reviews in the last 2 years.
Over all time Dorrington House (Wells) has 46 reviews.
One of the first things you notice is the freshness of the air in the building - no cooking or musty smells, a plus sign for me right from the start. A well-designed building, nice rooms, staff excellent, the lady at reception is delightful and most welcoming. The staff seem so kind to my sister - I don't think we could have picked a better home for our 90-year-old sister.
Please feel to e-mail us at any time thank you. steve@dorringtonhouse.com
My mother has been at Dorrington House for just over 3 years. She is now not able to walk or say anything but a few words. She has a very good relationship with her carers and is dearly well looked after. The friendliness of the staff is very clear and I am welcome at any time, during the week and the weekend.
Thank you for your support, please e-mail anytime steve@dorringtonhouse.com Thanks you Steve & Lorraine Dorrington
I live an almost two hour drive from the home, so communication by email is essential to keep in touch with what my father is doing. I regularly receive photo's and updates in this way. Contact by phone is used to inform me of illness or care issues. I cannot praise the nursing team and admin enough. Dad seems to be encouraged to join in events and these are regular and varied. He now has little recall of what he has been doing, so this contact is very useful. He always seems content with his meals. I do sometimes wonder if he needs to be reminded to change clothing.
Thank you for your support, please e-mail anytime steve@dorringtonhouse.com Thanks you Steve & Lorraine Dorrington
My mother seems well cared for and content. She can no longer walk or use her legs so she needs constant attention- especially when she is uncomfortable and needs moving within her armchair. She is 97. Medical attention is quickly available. Staff appear efficient and pleasant. Food is definitely adequate and mother's special requirements are dealt with. My siblings and I are pleased with the home.
Many thanks for your support, please feel free to contact Lorraine or Steve Dorrington anytime our e-mail is steve@dorringtonhouse.com
Overall a very caring pleasant environment. Staff are all very professional, polite and interactive.
Many thanks for your support, please feel free to contact Lorraine or Steve Dorrington anytime our e-mail is steve@dorringtonhouse.com
Always very kind.
Thank you for your review, please e-mail Steve & Lorraine anytime steve@dorringtonhouse.com
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2021- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dorrington House (Wells).
There are no upcoming events for Dorrington House (Wells).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dorrington House (Wells).
Meet the Team (1)
Steve and Lorraine Dorrington have collectively been involved in care since 1979. Our three homes are all purpose built so they are easy to get around for the less able. Dereham was registered in(1989). The other two homes are at Watton and Wells-next-the-Sea. We hope you find this Guide helpful in terms of telling you what is on offer at Wells-next the Sea and what you have a right to expect should you decide to make it your home. However, we would like you to come and have a look around the home before making such an important decision.
Please do not hesitate to contact us if you have any queries.
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