Dorrington House Wells is one of three facilities owned by the care provider that specialises in modern care methods for older people and those living with dementia. Social services rates, self funders same rates, also self funders may apply for continuing care NHS funding.
The home is registered with the Care Quality Commission (CQC) and seeks to adhere to the highest standards of health, safety and hygiene, as well as encouraging...
Care Provided by Dorrington House (Wells)
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £955 - £1,125
- Self-Funded Residential Dementia Care: £955 - £1,125
- RESPITE Self-Funded Residential Care: £955 - £1,125
- RESPITE Self-Funded Residential Dementia Care: £955 - £1,125
Threshold for Social Services support is £23,250.00 please e-mail for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC to avoid being moved.
Contact Dorrington House (Wells) to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Dorrington House
- Private Owned
Person in charge
- Silvia Deleliu (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (38)
Visiting
- There are no set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff are dispensing medication they may be busy. Relatives and friends are welcome to spend time with their loved ones, assist them with care needs if they wish to and most welcome to join in with the Activities and Entertainment. Feel free to ask for username and password so they can view the care plan from home.
Parking
- Ample parking. Easy footpath access, convenient for shopping with residents, weather permitting. Wells next the Sea has spectacular views and a wealth of wildlife not to be missed.
Dorrington House (Wells) Reviews (46)
Dorrington House (Wells) has a Review Score of 9.6 (9.636) out of 10, based on 13 reviews in the last 2 years.
Over all time Dorrington House (Wells) has 46 reviews.
Mumsi is happy, clean, exremely well looked after and is making the most of her time at Dorrington as they really do have lovely and competent staff who do care! im so pleased for her and to add that she enjoys the activities when shes well enough xto do them and loves the food amd snacks!.....thank you Teamx
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.
I visited a resident with a friend. The resident had been very unwell when living at home. She told us that she is receiving excellent care, and particularly enjoys the food and the care she gets. She was a different person from the one I last saw in her own home - she was calm, clean and able to engage with us. She is not yet ready to join in with the activities which is why I can't comment on them. The home was secure and staff helpful and friendly. The care she is receiving has made a really positive difference to the resident. Thank you.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
My father went into Dorrington during Covid then shortly after my mother joined him. We were very lucky that they were accommodated in opposite rooms. Unfortunately my mother passed but dad is still there. He is always happy, clean and tidy. The activities team are outstanding. Always something going on even at weekends. As a family we are happy with Dorrington for dad's care
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
My dad went in there last August and he has totally changed for the better. He gets involved with other residents, play games and enjoy the music sessions they have. It was the best thing that happened to him, and for my mum. Staff are wonderful ..can't fault a single thing.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Dorrington House has cared for my father for over a decade. He has been well-looked after and the communication from the home has been very good. The staff have always been kind, caring and thoughtful.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
For ten years my husband's mother in law was cared for at Dorrington. She was wonderfully looked after, professionally, respectfully, but also lovingly. I am sure that her good care was why she lived to a very old age.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
I found the staff from the care assistants, management, cleaners, cooks and helpers all very friendly and very helpful at all times. Nothing was too much trouble for them who every you asked.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Dorrington House is such an uplifting place to visit. I always go away feeling very happy and content. The staff are incredibly kind and thoughtful, and they really know my dad's ways. He is always happy when I visit. Dad really couldn't be in a better place. It is a very blessed home. Thank you.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
There is a high level of care, lots of amazing activities and trips, friendly and professional staff too. I am very grateful for what they do for Dad. He has come such a long way to improve his health since coming to Dorrington House.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Care home was caring and provided the care it was able to. Visiting was easy. It was the near our mum who was able to visit on a regular basis. Activities for residents were good. Thank you Dorrington house for the care provided.
(Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
I would like to thank Dorrington House for giving my mother two weeks of happiness, she was looked after very well, sadly at the age of 102 and a half she passed away on new years eve in her sleep. We are grateful to all the staff and carers for making her two weeks she was with you so enjoyable.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven...
In very trying circumstances, Dorrington House (Wells) is giving all the support my sister could possibly need, after she suffered a massive stroke in July. In the months and years before July, my sister had come to think of Dorrington as her home, where she was looked after, always comfortably and with love.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
From the moment you walk into Dorrington (Wells), the staff are friendly and welcoming. Everyone is professional and efficient and the staff have treated my father with warmth and respect. The rooms are nice and my father says the food is great! I do not feel the care at Dorrington could be improved. Thank you.
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
From the moment you walk into the home, you have a sense of kindness, warmth and cleanliness. The reception team are friendly and welcoming. The care staff are professional and efficient and treat all the residents with the utmost respect. The daily activities are varied, interesting fun and professionally supervised by the activities staff. We do not feel the care at Dorrington could in any way be improved. Thank you.
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
I have always found Dorrington House to be excellent. The staff are amazing so caring and kind to all the residents. My sister is so happy there - couldn't fault her care. Our mother was a resident here when the home first opened and it has continued to improve.
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
My wife is very happy with the staff and has told me and friends she enjoys the meal and especially the entertainment, singing and dancing.
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Since my mother has been a resident at Dorrington House (Wells) she has been well looked after by the staff and management. They always keep us up to date and always let me know if there is a problem. The staff do a great job and I know my mother is in a safe place.
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
We as a family have found Dorrington House "excellent". The Management and staff are always on hand if there are any problems or questions. The care they have given our mum is superb, we couldn't wish for her to be in a better place. Everyone is so friendly. Again thank you for doing all you are doing for our special mum.
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
A lovely family feel to the home, where residents are made to feel part of the family. Activities are varied and residents are encouraged but not forced to go to the activity room and if they do join in feel able to participate as much or as little as they want to or feel able to. For example, playing cards, something never done before by my aunt and yet she joined in and won a small prize! I would thoroughly recommend and endorse the good care they provide.
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you.
Dorrington House has provided the care my father needs. All the staff are very attentive, helpful and friendly. My dad has dementia and he has been able to settle in, feel at home and make friends with residents and staff alike. There are many activities daily which he can attend or not as he feels. The posting of daily photos on social media is reassuring and helpful when unable to visit. I think Dorrington is a loving, friendly atmosphere, just what he needs and the care is obvious.
Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2021- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dorrington House (Wells).
There are no upcoming events for Dorrington House (Wells).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dorrington House (Wells).
Meet the Team (1)
Steve and Lorraine Dorrington have collectively been involved in care since 1979. Our three homes are all purpose built so they are easy to get around for the less able. Dereham was registered in(1989). The other two homes are at Watton and Wells-next-the-Sea. We hope you find this Guide helpful in terms of telling you what is on offer at Wells-next the Sea and what you have a right to expect should you decide to make it your home. However, we would like you to come and have a look around the home before making such an important decision.
Please do not hesitate to contact us if you have any queries.
Frequently Asked Questions about Dorrington House (Wells)
What types of Care is Dorrington House (Wells) registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dorrington House (Wells) have?
There are 38 Single Rooms.
What are the Facilities & Services at Dorrington House (Wells)?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dorrington House (Wells) to the centre of Wells-next-the-sea?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dorrington House (Wells) to verify any information. View our terms and conditions. Dorrington House (Wells) has an Enhanced Service - more info.