Oaklands Care Home

I visited Oaklands on a daily basis for a few hours after work to help my friend settle into her new home, following a hospital admission of several months. I was always welcomed by staff by name and I noticed the care and attention paid to residents by everyone I met. All staff, whether clinical or support e.g.: catering, cleaning were warm and friendly. I sensed that they really did want Oaklands to be home for residents. I was impressed by the range of activities offered to residents tailored to their interests and ability to engage. I have peace of mind that my friend is being well cared for. Thank you.

This home is a very special place. The house has a 'Country Retreat' feel to it and the grounds are beautiful. My mother has now been a resident for 3 months and from day one I knew we had made the right choice, primarily because the staff are simply fantastic. They have patience, understanding and love at their core and always have a smile for residents and visitors alike. I cannot recommend this home highly enough.

I find Oaklands very good. The staff very good. Everything we have seen so far has been very good.

Oaklands has provided top quality care for my mum who is extremely happy with her home. Staff are kind, caring and make Mum laugh. Communication with family is excellent and any healthcare issues have been professionally and promptly attended to.

I am extremely relieved to have found, not just a good care home for my father, but an outstanding one. I wholeheartedly recommend Oaklands Care Home for anyone looking for residential care for their loved ones.

I needed a week's respite at short notice for mum with Alzheimer's. Staff were very friendly offering lots of coffee/biscuits. However they didn't take notes as I was explaining mum's care needs. The manager had a piece of paper but I didn't see her write anything. When I got home I had an email asking for Mum's D.o.B; the LPAs & Respect Form (which I had with me when I visited but wasn't asked for them). I had to pay up front with a debit card with no warning. Thankfully I was going home after dropping mum off so transferred money to cover the payment. During the week, staff did let us phone the office to talk to mum as she kept forgetting to charge her phone. However, when I picked her up she was red raw between her legs and genitalia. She had a UTI and there were 16 (unused) of the 20 pairs of disposable pants I had sent, still in her drawer. 9 weeks later my surgery is still trying to remove the care home as her permanent address and she's still sore!

I would highly recommend Oaklands Residential Care.

An excellent care home, clean and tidy. The staff and management are great and really care. The rooms are very nice, along with the lounges. The food is of a very good standard. I would highly recommend Oaklands care home to anyone looking for residential care.

My mother had multiple problems in the last six months of her life, including vascular dementia and mobility problems, which meant her husband was unable to give her the care she needed, and the rest of the family live too far away to give continuing help. I was very relieved and grateful to find Oaklands and cannot fault their care for her. It was close enough to her home for her husband to visit daily, together with their beloved dog, which was very important. Very caring staff who my mother loved, even though her condition meant her emotions were erratic a lot of the time. Beautiful building, room and grounds, and very good food. Appeared to be very kept very clean and tidy on the occasions I managed to visit. It gave us peace of mind that she was well cared for at a very difficult time of our lives. I know her husband was very happy with her care too, and he is not the easiest man to please! Thank you so much!

Staff always answer our questions (no matter how silly).

Can't find any faults at all. Staff excellent so helpful, very kind to Mum.

P.S I picked the gem!

The team at Oaklands are brilliant, can't praise them enough.

Oaklands is flexible with visiting times as this is sometimes difficult when we work full time. Always available on the telephone and we are kept well informed of any developments. Thank you.

Many thanks for all you have been doing for my mother.

Mum has now been here at Oaklands since March 2021, she is well cared for and all her needs met. I know that she wouldn’t be happier anywhere else, or treated as well (from previous experience). My husband and I are always treated with respect and they are happy for us to visit her. Any questions I have I only have to ask. Would highly recommend.

The residents are always enjoying activities and the food looks wonderful.

The cleanliness of the home is excellent and compare easily to a four-star hotel.

The care home my husband is in is very good. He's looked after well and the staff are very caring and attentive.

Many thanks.