
An excellent care home, clean and tidy. The staff and management are great and really careS T(Son of Resident/Service User)

I was very relieved and grateful to find Oaklands and cannot fault their care for herSandra V(Daughter of Resident/Service User)


An excellent care home, clean and tidy. The staff and management are great and really careS T(Son of Resident/Service User)

I was very relieved and grateful to find Oaklands and cannot fault their care for herSandra V(Daughter of Resident/Service User)


Oaklands Nursing Home is a grade II listed building with the new addition of a further 25 rooms taking us to a 53 bed care home providing care and support to residential, respite and residential dementia individuals within a safe, homely and worthwhile environment. They take time to understand the individual's own personality and the story of their personal history to focus on both their physical and mental well-being.
The home...
Care Provided by Oaklands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
* Subject to assessment
The price(s) shown are provided by the care home. Contact Oaklands Care Home for full pricing details and T&Cs.
Contact Oaklands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Claire Berryman(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (42)
Visiting
- Visitors are welcome at any time, however, to ensure there would be somebody on hand to show them around and discuss their needs please ring and make an appointment in advance.
Parking
- Extensive grounds and a large car park to the front of the main building which is arrived at down the main drive from Norwich Road, Scole.
Oaklands Care Home Reviews (50)
Oaklands Care Home has a Review Score of 9.8 (9.779) out of 10, based on 14 reviews in the last 2 years.
Over all time Oaklands Care Home has 50 reviews.
An excellent care home, clean and tidy. The staff and management are great and really care. The rooms are very nice, along with the lounges. The food is of a very good standard. I would highly recommend Oaklands care home to anyone looking for residential care.
My mother had multiple problems in the last six months of her life, including vascular dementia and mobility problems, which meant her husband was unable to give her the care she needed, and the rest of the family live too far away to give continuing help. I was very relieved and grateful to find Oaklands and cannot fault their care for her. It was close enough to her home for her husband to visit daily, together with their beloved dog, which was very important. Very caring staff who my mother loved, even though her condition meant her emotions were erratic a lot of the time. Beautiful building, room and grounds, and very good food. Appeared to be very kept very clean and tidy on the occasions I managed to visit. It gave us peace of mind that she was well cared for at a very difficult time of our lives. I know her husband was very happy with her care too, and he is not the easiest man to please! Thank you so much!
Staff always answer our questions (no matter how silly).
Thank you for your kind review. It is pleasing to learn that your Mum's transition has been an easy one for her (and for you). We will be sure to pass your comments on to the staff team as they are always pleased to be recognised for their efforts.
Can't find any faults at all. Staff excellent so helpful, very kind to Mum.
Thank you for your positive comments. We will be sure to pass them on to our great staff team.
P.S I picked the gem!
Thank you so much for your positive review. The staff team will be delighted to learn that their care for your wife was so greatly appreciated.
The team at Oaklands are brilliant, can't praise them enough.
Oaklands is flexible with visiting times as this is sometimes difficult when we work full time. Always available on the telephone and we are kept well informed of any developments. Thank you.
Many thanks for all you have been doing for my mother.
Mum has now been here at Oaklands since March 2021, she is well cared for and all her needs met. I know that she wouldn’t be happier anywhere else, or treated as well (from previous experience). My husband and I are always treated with respect and they are happy for us to visit her. Any questions I have I only have to ask. Would highly recommend.
This is a happy home.
The residents are always enjoying activities and the food looks wonderful.
My father is more than happy to be here and is getting spoilt by everyone.
The cleanliness of the home is excellent and compare easily to a four-star hotel.
The care home my husband is in is very good. He's looked after well and the staff are very caring and attentive.
Great home in a great location with good outlooks across the fields and woods.
Mum seems happy to live at Oaklands in Scole.
Many thanks.
I visited Oaklands regularly and frequently (when allowed) over 13 months and have nothing but praise for the way the residents are cared for. As a previous inspector of care homes, I am very critical and whilst nowhere is perfect all the time, Oaklands comes the closest I have seen. Teamwork is really excellent at every level, from effective management down to a very compassionate care team.
My aunt’s best friend is staying at Oakland’s care home and I have been to the home couple of times. I was warmly greeted by the friendly staff at the entrance. This home is beautiful. I was so happy about the care and support given by the home. The staff seem very friendly and caring.
Everyone is keen to help and join in with the residents and the activity’s.
I have nothing but praise and respect for ALL the staff at Oaklands, everyone who looked after my mother during her time at Oaklands and during her passage over the rainbow was, courteous, very caring, professional, respectful, friendly and went the extra mile to make sure that everything was done just right. The support that I and my family received was just amazing, comforting and warm, nothing was to much trouble. My father is in a place where we feel really happy with his care, well being and attention. He receives excellent care from the most caring of staff.
The staff are always found helpful and will do what you ask of them.
I am always made welcome there, the room is nice and kept nice, has own toilet and shower room. I am pleased with the care home.
My mother was resident in Okalnds for respite for a number of weeks. She has critical dementia. I felt that she was safe there and the staff were very competent. The reasons for moving her to another home was due to the fact that it is run by a former neighbour. All her friends in her old village are living close by. My mother would benefit from having her friends and relatives visiting her.
It has been disappointing that none of the Activities Coordinators have been retained by Oaklands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oaklands Care Home.
There are no upcoming events for Oaklands Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Oaklands Care Home.
Meet the Team (5)

Staff member's profile info: I started my career in health and social care 20 years ago, in a small Nursing home that was then bought out by Kingsley Healthcare. I worked for Kingsley Healthcare in different settings until 2018, where I wished to progress in my role and started my journey in care home management. I am very happy to have rejoined the Kingsley team last year as deputy manager at Oaklands. I have experience in nursing, dementia, and complex care, and I enjoy sharing my gained skills and knowledge with the team at Oaklands. Oaklands is a beautiful home, with wonderful grounds, gardens, and communal spaces. The warm welcome I have received since joining the team is a real credit to the company's values and culture of the home.

I started my care career as a carer before going on to qualify as a Registered Nurse with a BSc (Hons) in Adult Nursing from the University of Suffolk. I have spent the last eight years working as a nurse in care home settings, building a wide range of clinical skills and a real passion for person-centred care. I am excited to take on this new challenge and look forward to supporting the team at Oaklands to deliver the highest standard of care for our residents.

Staff member's profile info: I have worked in event management and hospitality for the last 30 years, working mainly in London. I joined the team at Oaklands to make a difference to our residents. I try to make sure the residents feel at home in their surroundings and enhance their daily life with a smile, activities, time to talk and making them feel special. We have a wonderful team here at Oaklands with staff who go above and beyond caring for residents as if it were their own family members.
I have 2 children and enjoy family time with them and wider family as much as I can. I love entertaining at home, amateur dramatics and travelling on holidays all over the world as much as I can. I was lucky enough to visit Borneo and spend time with orphaned orangutans, amongst other amazing things, in such an amazing country. I love my job here at Oaklands and am determined to make a difference to our residents and staff

I joined Oaklands in March 2026. I have a varied background in administration and finance, with experience in housing, local government and the police. I enjoy working with people and take pride in getting things right. Outside of work I love spending time with my family and walking my dog.

Lyn has been a Professional housekeeper for 24 years. She heads a Domestic team of 7 and has been at Oaklands, since October 2019. Lyn is married with two children 1 Granddaughter. In her spare time Lyn reads, watches films and loves all Motorsports.
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