
An excellent care home, clean and tidy. The staff and management are great and really careS T(Son of Resident/Service User)

I was very relieved and grateful to find Oaklands and cannot fault their care for herSandra V(Daughter of Resident/Service User)


An excellent care home, clean and tidy. The staff and management are great and really careS T(Son of Resident/Service User)

I was very relieved and grateful to find Oaklands and cannot fault their care for herSandra V(Daughter of Resident/Service User)


Oaklands Nursing Home is a grade II listed building with the new addition of a further 25 rooms taking us to a 53 bed care home providing care and support to residential, respite and residential dementia individuals within a safe, homely and worthwhile environment. They take time to understand the individual's own personality and the story of their personal history to focus on both their physical and mental well-being.
The home...
Care Provided by Oaklands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
* Subject to assessment
The price(s) shown are provided by the care home. Contact Oaklands Care Home for full pricing details and T&Cs.
Contact Oaklands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Claire Berryman(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (42)
Visiting
- Visitors are welcome at any time, however, to ensure there would be somebody on hand to show them around and discuss their needs please ring and make an appointment in advance.
Parking
- Extensive grounds and a large car park to the front of the main building which is arrived at down the main drive from Norwich Road, Scole.
Oaklands Care Home Reviews (50)
Oaklands Care Home has a Review Score of 9.8 (9.779) out of 10, based on 14 reviews in the last 2 years.
Over all time Oaklands Care Home has 50 reviews.
An excellent care home that provides a truly caring environment, a really warm, homely atmosphere. The staff are well led and provide a loving environment. The care given to my mother was exemplary and very much appreciated by all the family.
All of what I have seen at Oaklands from the carers is very good.
His birthday cake party was very nicely done.
The staff were very kind, patient and attentive as always.
He looked very well cared for in clean clothes, well groomed and was much more alert and communicative.
Very pleased that he has access to writing and colouring materials.
The ground floor was very clean and tidy and well decorated.
Dad's bedroom was immaculate, so tidy and clean, and his room has such a nice view of the grounds.
His new reading glasses have worked out very well and it was so good to hear him read out loud the birthday card wishes.
It was a difficult decision to put Dad in a care home but our family is so pleased how well he has settled in and the excellent care provided at the Oaklands.
I visit Oaklands approx. once a month and have always found Oaklands to be caring, hygienic and patient towards the service users.
My mother needed emergency respite care on two separate occasions due to my dad being hospitalised due to poor health. My mother stayed at Oaklands for two weeks in total on two separate occasions. The staff were really friendly and welcoming to my mother and our family, the staff provided excellent care. The staff made mum feel better and cheered her up when she was missing my dad, she was made to feel like part of a big family.
My aunt is always happy and well cared for, treated with respect and dignity.
The managers are always polite and approachable.
I am happy to have my mother in Oaklands Care Home. If there is anything wrong they have her checked by the doctor and inform me what is happening. It is a home for all needs and can be upsetting to hear patients shouting out loud, but they are all treated with same compassion. Mother is looked after safe and not alone. What more can you want.
I would like to write about how good the Oaklands is. My father lived there from May 2015 - September 2016. He loved it there. I spent time at Oaklands when my father became ill and the staff were brilliant to my mother and I. They were so caring about my father. It gave my family a great comfort to know they cared for all the residents. The staff are friendly and always happy and yet very professional at all times. I will miss visiting Oaklands. It has a great atmosphere. I love the decor too. Top marks 100%
My husband passed away on Friday 30th September 2016 at Oaklands. The care and love my husband received was second to none. The staff also cared for me and my family. Nothing was too much for them. My husband loved all the staff and was always happy and smiling.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oaklands Care Home.
There are no upcoming events for Oaklands Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Oaklands Care Home.
Meet the Team (5)

Staff member's profile info: I started my career in health and social care 20 years ago, in a small Nursing home that was then bought out by Kingsley Healthcare. I worked for Kingsley Healthcare in different settings until 2018, where I wished to progress in my role and started my journey in care home management. I am very happy to have rejoined the Kingsley team last year as deputy manager at Oaklands. I have experience in nursing, dementia, and complex care, and I enjoy sharing my gained skills and knowledge with the team at Oaklands. Oaklands is a beautiful home, with wonderful grounds, gardens, and communal spaces. The warm welcome I have received since joining the team is a real credit to the company's values and culture of the home.

I started my care career as a carer before going on to qualify as a Registered Nurse with a BSc (Hons) in Adult Nursing from the University of Suffolk. I have spent the last eight years working as a nurse in care home settings, building a wide range of clinical skills and a real passion for person-centred care. I am excited to take on this new challenge and look forward to supporting the team at Oaklands to deliver the highest standard of care for our residents.

Staff member's profile info: I have worked in event management and hospitality for the last 30 years, working mainly in London. I joined the team at Oaklands to make a difference to our residents. I try to make sure the residents feel at home in their surroundings and enhance their daily life with a smile, activities, time to talk and making them feel special. We have a wonderful team here at Oaklands with staff who go above and beyond caring for residents as if it were their own family members.
I have 2 children and enjoy family time with them and wider family as much as I can. I love entertaining at home, amateur dramatics and travelling on holidays all over the world as much as I can. I was lucky enough to visit Borneo and spend time with orphaned orangutans, amongst other amazing things, in such an amazing country. I love my job here at Oaklands and am determined to make a difference to our residents and staff

I joined Oaklands in March 2026. I have a varied background in administration and finance, with experience in housing, local government and the police. I enjoy working with people and take pride in getting things right. Outside of work I love spending time with my family and walking my dog.

Lyn has been a Professional housekeeper for 24 years. She heads a Domestic team of 7 and has been at Oaklands, since October 2019. Lyn is married with two children 1 Granddaughter. In her spare time Lyn reads, watches films and loves all Motorsports.
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