Search...

Oaklands Care Home

Norwich Road, Scole, Diss, Norfolk IP21 4EE
Oaklands Care Home Logo
Jobs
Oaklands Care Home logo
An excellent care home, clean and tidy. The staff and management are great and really careS T(Son of Resident/Service User)
Oaklands Care Home, Diss
I was very relieved and grateful to find Oaklands and cannot fault their care for herSandra V(Daughter of Resident/Service User)
Oaklands Care Home, Diss
Oaklands Care Home, Diss

Oaklands Nursing Home is a grade II listed building with the new addition of a further 25 rooms taking us to a 53 bed care home providing care and support to residential, respite and residential dementia individuals within a safe, homely and worthwhile environment. They take time to understand the individual's own personality and the story of their personal history to focus on both their physical and mental well-being.

The home...  

Care Provided by Oaklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,350£1,200 - £1,350
Residential Dementia Care£1,200 - £1,350£1,200 - £1,350

* Subject to assessment

Contact Oaklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Berryman(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • Visitors are welcome at any time, however, to ensure there would be somebody on hand to show them around and discuss their needs please ring and make an appointment in advance.

Parking

  • Extensive grounds and a large car park to the front of the main building which is arrived at down the main drive from Norwich Road, Scole.

Oaklands Care Home Reviews (50)

Submit a Review
9.8

Oaklands Care Home has a Review Score of 9.8 (9.779) out of 10, based on 14 reviews in the last 2 years. Over all time Oaklands Care Home has 50 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Oaklands Care Home
Loading...
Showing 50 reviews matching selected criteria
Review from Jackie L (Daughter of Resident) published on 26 February 2018 Submitted via Website
Overall Experience

An excellent care home that provides a truly caring environment, a really warm, homely atmosphere. The staff are well led and provide a loving environment. The care given to my mother was exemplary and very much appreciated by all the family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather B (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card
Overall Experience
Dad is 91 years old and has Vascular Dementia. Our experience has been good. Dad needs intensive care which means a lot of assurance, contact, reminding and love.

All of what I have seen at Oaklands from the carers is very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from K H (Son of Resident) published on 3 April 2017 Submitted via Postal Card
Overall Experience
Dad's lunch on March 19th was well presented and very tasty.
His birthday cake party was very nicely done.
The staff were very kind, patient and attentive as always.
He looked very well cared for in clean clothes, well groomed and was much more alert and communicative.
Very pleased that he has access to writing and colouring materials.
The ground floor was very clean and tidy and well decorated.
Dad's bedroom was immaculate, so tidy and clean, and his room has such a nice view of the grounds.
His new reading glasses have worked out very well and it was so good to hear him read out loud the birthday card wishes.

It was a difficult decision to put Dad in a care home but our family is so pleased how well he has settled in and the excellent care provided at the Oaklands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R E (Regular Volunteer) published on 3 March 2017 Submitted via Postal Card
Overall Experience

I visit Oaklands approx. once a month and have always found Oaklands to be caring, hygienic and patient towards the service users.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from B C (Daughter of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

My mother needed emergency respite care on two separate occasions due to my dad being hospitalised due to poor health. My mother stayed at Oaklands for two weeks in total on two separate occasions. The staff were really friendly and welcoming to my mother and our family, the staff provided excellent care. The staff made mum feel better and cheered her up when she was missing my dad, she was made to feel like part of a big family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Niece of Resident) published on 31 January 2017 Submitted via Postal Card
Overall Experience

My aunt is always happy and well cared for, treated with respect and dignity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donna M (Niece of Resident) published on 30 January 2017 Submitted via Postal Card
Overall Experience
I find the care at Oaklands to be exemplary. My great aunt is always well looked after and staff treat her as though she is their own family.

The managers are always polite and approachable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer W (Daughter of Resident) published on 30 January 2017 Submitted via Postal Card
Overall Experience

I am happy to have my mother in Oaklands Care Home. If there is anything wrong they have her checked by the doctor and inform me what is happening. It is a home for all needs and can be upsetting to hear patients shouting out loud, but they are all treated with same compassion. Mother is looked after safe and not alone. What more can you want.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane S (Daughter of Resident) published on 25 October 2016 Submitted via Postal Card
Overall Experience

I would like to write about how good the Oaklands is. My father lived there from May 2015 - September 2016. He loved it there. I spent time at Oaklands when my father became ill and the staff were brilliant to my mother and I. They were so caring about my father. It gave my family a great comfort to know they cared for all the residents. The staff are friendly and always happy and yet very professional at all times. I will miss visiting Oaklands. It has a great atmosphere. I love the decor too. Top marks 100%

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia C (Wife of Resident) published on 7 October 2016 Submitted via Postal Card
Overall Experience

My husband passed away on Friday 30th September 2016 at Oaklands. The care and love my husband received was second to none. The staff also cared for me and my family. Nothing was too much for them. My husband loved all the staff and was always happy and smiling.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Oaklands Care Home.

Upcoming Events

There are no upcoming events for Oaklands Care Home.

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Oaklands Care Home.

Meet the Team (5)

Claire Berryman
Claire BerrymanJob Title:Home Manager

Staff member's profile info: I started my career in health and social care 20 years ago, in a small Nursing home that was then bought out by Kingsley Healthcare. I worked for Kingsley Healthcare in different settings until 2018, where I wished to progress in my role and started my journey in care home management. I am very happy to have rejoined the Kingsley team last year as deputy manager at Oaklands. I have experience in nursing, dementia, and complex care, and I enjoy sharing my gained skills and knowledge with the team at Oaklands. Oaklands is a beautiful home, with wonderful grounds, gardens, and communal spaces. The warm welcome I have received since joining the team is a real credit to the company's values and culture of the home.

Paula Morgan
Paula MorganJob Title:Deputy Home Manager

I started my care career as a carer before going on to qualify as a Registered Nurse with a BSc (Hons) in Adult Nursing from the University of Suffolk. I have spent the last eight years working as a nurse in care home settings, building a wide range of clinical skills and a real passion for person-centred care. I am excited to take on this new challenge and look forward to supporting the team at Oaklands to deliver the highest standard of care for our residents.

Sue Finn
Sue FinnJob Title:Hospitality Manager

Staff member's profile info: I have worked in event management and hospitality for the last 30 years, working mainly in London. I joined the team at Oaklands to make a difference to our residents. I try to make sure the residents feel at home in their surroundings and enhance their daily life with a smile, activities, time to talk and making them feel special. We have a wonderful team here at Oaklands with staff who go above and beyond caring for residents as if it were their own family members.

I have 2 children and enjoy family time with them and wider family as much as I can. I love entertaining at home, amateur dramatics and travelling on holidays all over the world as much as I can. I was lucky enough to visit Borneo and spend time with orphaned orangutans, amongst other amazing things, in such an amazing country. I love my job here at Oaklands and am determined to make a difference to our residents and staff

Gemma Gray
Gemma GrayJob Title:Home Administrator

I joined Oaklands in March 2026. I have a varied background in administration and finance, with experience in housing, local government and the police. I enjoy working with people and take pride in getting things right. Outside of work I love spending time with my family and walking my dog.

Lyn Newby
Lyn NewbyJob Title:Housekeeper

Lyn has been a Professional housekeeper for 24 years. She heads a Domestic team of 7 and has been at Oaklands, since October 2019. Lyn is married with two children 1 Granddaughter. In her spare time Lyn reads, watches films and loves all Motorsports.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands Care Home to verify any information. View our terms and conditions. Oaklands Care Home has an Enhanced Service -more info.