Oaklands Care Home

I visited Oaklands regularly and frequently (when allowed) over 13 months and have nothing but praise for the way the residents are cared for. As a previous inspector of care homes, I am very critical and whilst nowhere is perfect all the time, Oaklands comes the closest I have seen. Teamwork is really excellent at every level, from effective management down to a very compassionate care team.

My aunt’s best friend is staying at Oakland’s care home and I have been to the home couple of times. I was warmly greeted by the friendly staff at the entrance. This home is beautiful. I was so happy about the care and support given by the home. The staff seem very friendly and caring.

Everyone is keen to help and join in with the residents and the activity’s.

I have nothing but praise and respect for ALL the staff at Oaklands, everyone who looked after my mother during her time at Oaklands and during her passage over the rainbow was, courteous, very caring, professional, respectful, friendly and went the extra mile to make sure that everything was done just right. The support that I and my family received was just amazing, comforting and warm, nothing was to much trouble. My father is in a place where we feel really happy with his care, well being and attention. He receives excellent care from the most caring of staff.

I am always made welcome there, the room is nice and kept nice, has own toilet and shower room. I am pleased with the care home.

My mother was resident in Okalnds for respite for a number of weeks. She has critical dementia. I felt that she was safe there and the staff were very competent. The reasons for moving her to another home was due to the fact that it is run by a former neighbour. All her friends in her old village are living close by. My mother would benefit from having her friends and relatives visiting her.

It has been disappointing that none of the Activities Coordinators have been retained by Oaklands.

An excellent care home that provides a truly caring environment, a really warm, homely atmosphere. The staff are well led and provide a loving environment. The care given to my mother was exemplary and very much appreciated by all the family.

All of what I have seen at Oaklands from the carers is very good.

It was a difficult decision to put Dad in a care home but our family is so pleased how well he has settled in and the excellent care provided at the Oaklands.

I visit Oaklands approx. once a month and have always found Oaklands to be caring, hygienic and patient towards the service users.

My mother needed emergency respite care on two separate occasions due to my dad being hospitalised due to poor health. My mother stayed at Oaklands for two weeks in total on two separate occasions. The staff were really friendly and welcoming to my mother and our family, the staff provided excellent care. The staff made mum feel better and cheered her up when she was missing my dad, she was made to feel like part of a big family.

My aunt is always happy and well cared for, treated with respect and dignity.

The managers are always polite and approachable.

I am happy to have my mother in Oaklands Care Home. If there is anything wrong they have her checked by the doctor and inform me what is happening. It is a home for all needs and can be upsetting to hear patients shouting out loud, but they are all treated with same compassion. Mother is looked after safe and not alone. What more can you want.

I would like to write about how good the Oaklands is. My father lived there from May 2015 - September 2016. He loved it there. I spent time at Oaklands when my father became ill and the staff were brilliant to my mother and I. They were so caring about my father. It gave my family a great comfort to know they cared for all the residents. The staff are friendly and always happy and yet very professional at all times. I will miss visiting Oaklands. It has a great atmosphere. I love the decor too. Top marks 100%

My husband passed away on Friday 30th September 2016 at Oaklands. The care and love my husband received was second to none. The staff also cared for me and my family. Nothing was too much for them. My husband loved all the staff and was always happy and smiling.