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Shipdham Manor

Chapel Street, Shipdham, Thetford, Norfolk IP25 7LB
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Shipdham Manor, Thetford
Shipdham Manor, Thetford
Shipdham Manor, Thetford

Shipdham Manor, which is more than 200 years old, may have a lot of history but offers facilities very much in keeping with the twenty-first century.

Shipdham Manor in Shipdham is well-situated to give residents easy access to the local post office, church, village store and doctor's surgery.

Care staff are chosen not only for their skills but also for the warmth, friendliness and caring attitude.

An optician, dentist and chiropodist...  

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Care Provided by Shipdham Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,300
Residential Dementia CareFrom £1,250From £1,300

Contact Shipdham Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jessica Turner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Shipdham Manor Reviews (109)

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9.6

Shipdham Manor has a Review Score of 9.6 (9.614) out of 10, based on 16 reviews in the last 2 years. Over all time Shipdham Manor has 109 reviews.

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Showing 109 reviews matching selected criteria
Review from Jane (Daughter of Resident) published on 18 March 2016 Submitted via Postal Card
Overall Experience

My dad came here for respite and has settled so well that he wants to stay. This has taken a lot of worry off my family as dad lived a few miles away. Before my daughters and I had to go over every night to put him to bed. We would then worry that he would get up and fall and not be found until his carers came in the morning. We all, including dad, feel much happier knowing he has someone here 24/7 to help him when needed. The manager and staff are always pleasant and helpful. We love being able to just walk less than five minutes up the road to see dad!

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Review from Lauren W (Granddaughter of Resident) published on 18 March 2016 Submitted via Postal Card
Overall Experience

I am pleased my 92 year old grandad is only now a three minute walk away from home. I feel more at ease knowing my grandad has constant care. He seems to be very happy here and is pleased with the staff and management.

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Review from Ted (Resident / Service User) published on 18 March 2016 Submitted via Postal Card
Overall Experience

I came here for two weeks respite care and liked it so much I decided to stay! The manager and staff are always helpful and nothing is too much trouble for them. I feel much safer knowing there is someone here at all times. My daughter, grandchildren and great grandchildren live very close and are able to visit me daily, unlike when I lived further away.

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Review from A M L (Stepdaughter of Resident) published on 27 January 2016 Submitted via Postal Card
Overall Experience

As I live in Canada, I did not visit as often as I would have liked. The times that I did visit, I found the care for my step-mum very good she was very well looked after, and the staff were excellent as was the food. I would recommend Shipdham Manor to any of my family that live in Norfolk, at this time.

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Review from Colin T (Son of Resident) published on 15 December 2015 Submitted via Postal Card
Overall Experience

Shipdham Manor was a wonderful place for mum to enjoy her final years of her life. The staff are all fantastic. The care and thought they gave to mum was second to none. It was a great comfort to both of us knowing how exceptionally well mum was cared for.

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Review from Robena B (Power of Attorney of Resident) published on 27 November 2015 Submitted via Website
Overall Experience

First impression when selecting a care home: clean, friendly, well staffed. After four weeks my friend has gained weight, is no longer bed-ridden and can now sit in extremely pleasant surroundings. The manager and staff are excellent and I am confident that my friend's life will be extended now with the quality of care she receives.

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Review from Tom (Friend of Resident) published on 15 October 2015 Submitted via Postal Card
Overall Experience

I find all the staff very friendly and willing to help. Most of the residents are able to feed themselves but I think the few that are not able to need a bit more attention at mealtimes.

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Review from Lisa B (Daughter of Resident) published on 12 October 2015 Submitted via Website
Overall Experience
My father has been in Shipdham Manor for 2 years with severe dementia and settled with ease. Our initial concerns and worries about Dad being in a Care Home were short-lived as the care staff are amazing. Always friendly, happy, smiling faces and more importantly the patience and kindness they display to all residents at all times is endearing. The management and senior staff are always on hand to let us know what's happening and fill us in on all Dad's latest exploits (funny or not quite so funny!).
He always looks smart, well groomed, clean and very content.
Bedrooms and facilities are very good, always being constantly cleaned and redecorated. Food is of the highest standards and nothing is too much trouble to make sure residents are eating correctly and healthily.
There's a bundle of exciting activities to cater for everyone most days - music, television, quizzes, crafting and days out for the more mobile.

All in all I feel my Father is in a very safe, caring, sweet and fun environment surrounded by staff who do actually care, which means my family can relax and enjoy our times when visiting him.

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Review from John N (Husband of Resident) published on 22 September 2015 Submitted via Postal Card
Overall Experience

The experience i have had over the last two years is the excellent way in which my wife is being looked after. She is always very clean and her clothes are always washed and clean. The staff are lovely nothing is too much trouble. The food is very good and plenty of it. The rooms are also very clean and tidy. My family and I are pleased with how the wife is being looked after. Thank you to them all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Shipdham Manor.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Shipdham Manor.

Meet the Team (10)

Jessica Turner
Jessica TurnerJob Title:Home ManagerJoined: 2016

I love that we are all one big team, we all get on and muck in. The residents' welfare is everyone’s priority no matter what job role they have. My favourite part of my role is spending 1 to 1 time with the residents, being able to talk and listen to them, having a laugh and making them smile.

Sheena Blackman
Sheena BlackmanJob Title:Activities Co-OrdinatorJoined: 2009

I enjoy all of my working day as each day is different, with different challenges and rewards for those I care for. The highlight of my job is always the responses I receive, however big or small, from the residents here at Shipdham Manor when we hold various activities whey they enjoy.

Vikki Gill
Vikki GillJob Title:Administrator

“I had never worked in care before but knew that’s what I wanted to do. Shipdham Manor has a good reputation and good reviews when I spoke to people and did some research. I love that everyone at Shipdham Manor works as a team; it’s like a big family. Our residents are our main priority, and we all do our best to ensure they are happy and well looked after.”

Kate Satchwell
Kate SatchwellJob Title:Administrator

I love working at Shipdham Manor. I take tremendous pride and care in my role, which at times can be demanding but is so rewarding. The feeling of family with the residents we care for, the relatives and the team I work with truly make Shipdham Manor such a special and unique place to work. I have been supported through my development and personally while working at the home, and I couldn’t think of working anywhere else.

Trish Binks
Trish BinksJob Title:Team Leader

I have been working at Shipdham Manor for 25 years now, and I love every aspect of my job. I find it particularly rewarding to build relationships with the residents and offer them the support and care they need. The staff I work alongside, as well as the wonderful residents I get to care for, are the reasons why I have been here for so long. I couldn't imagine working anywhere else, as Shipdham Manor feels like my home away from home.

Leanna Seaton
Leanna SeatonJob Title:Head of Care

I enjoy working at Shipdham Manor as we are all one big family and work together as a team to support all our residents to ensure they have the best quality of life. I started working here as a care assistant and have been supported with my development into the head of care role. I thoroughly enjoy coming into work as every day can be different and I couldn’t imagine working anywhere else.

Chelsea Mears
Chelsea MearsJob Title:Activities Coordinator

I enjoy working at Shipdham Manor because of the teamwork that is shown across the board. Since developing into the activity co-ordinator role, I have been able to bring a new perspective and introduce a variety of entertainment and activities. I enjoy being able to put a smile on the residents' faces and provide the variety to ensure each and every one of our residents feels fulfilled.

Debbie Russell
Debbie RussellJob Title:Head Cook

I enjoy working at Shipdham Manor as the staff team are wonderful; I feel I can approach the manager about anything and be listened to. I enjoy trying different meals and foods with our residents to continue to meet their needs and changes. I feel proud knowing I can provide our residents with delicious home-cooked foods.

Tracy Mitchell
Tracy MitchellJob Title:Head Cook

I find working at Shipdham Manor very rewarding. I enjoy interacting with our residents. I take my time to get to know them and their likes and dislikes so I can provide them with nutritional meals that they enjoy. After meals, I will go into the dining room to ensure everyone has enjoyed their food and seeing them happy gives me pride in my work.

Joanne Clayton
Joanne ClaytonJob Title:Housekeeper

Our motto is that care comes first, no matter what and the whole team here lives by this. I find my job very rewarding; I pride myself on making the home a clean and safe environment. I enjoy interacting with all our residents and getting to know them all personally. We want to be sure residents can continue to live normal and fulfilling lives.

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