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Shipdham Manor

Chapel Street, Shipdham, Thetford, Norfolk IP25 7LB
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Shipdham Manor, Thetford
Shipdham Manor, Thetford
Shipdham Manor, Thetford

Shipdham Manor, which is more than 200 years old, may have a lot of history but offers facilities very much in keeping with the twenty-first century.

Shipdham Manor in Shipdham is well-situated to give residents easy access to the local post office, church, village store and doctor's surgery.

Care staff are chosen not only for their skills but also for the warmth, friendliness and caring attitude.

An optician, dentist and chiropodist...  

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Care Provided by Shipdham Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,300
Residential Dementia CareFrom £1,250From £1,300

Contact Shipdham Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jessica Turner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Shipdham Manor Reviews (109)

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9.6

Shipdham Manor has a Review Score of 9.6 (9.614) out of 10, based on 16 reviews in the last 2 years. Over all time Shipdham Manor has 109 reviews.

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Showing 109 reviews matching selected criteria
Review from George G (Power of Attorney of Resident) published on 21 November 2016 Submitted via Website
Overall Experience

My dear friend, for whom I hold Power of Attorney, reached 100 on October 28th. I cannot thank the Manager and wonderful staff of Shipdham Manor enough for the lovely day they made for her. A full hour of entertainment by an 'Elvis' tribute act, followed by a small private tea party in a beautifully arranged 'tea-room' within the Manor will make it a day we will all remember for a long time to come. One of the staff made a beautiful cake and matching tea-cakes together with a good selection of sandwiches. Seeing the resident's happy faces enjoy the entertainment, and some enjoying a dance, showed me how fortunate I was in getting my friend placed here last summer following problems with her previous residential care home.

The party was the second occasion I have been able to visit the home, the first being in July, shortly after my friend was placed here. I was given the opportunity to see the facilities, rooms and kitchen/dining areas and must say I was impressed with all aspects.

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Review from Lydia W (Partner of Resident) published on 8 November 2016 Submitted via Postal Card
Overall Experience
My partner of almost forty years, died peacefully in Shipdham Manor last Wednesday on the 26th of November. In the days leading up to his passing, the Shipdham angels did him proud. When I was there and when I wasn't they sat with him, talked to him and reassured him, treating him with the same level of care and dignity that they had always shown him.

As I have said in previous reviews.. I just thank my lucky stars that I found this wonderful place 2 and a half years ago. The love and attention they devote to the residents is unsurpassed. The support they show towards the relatives is so genuine, sensitive and much appreciated. A truly amazing group of staff led by a fantastic manager.

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Review from Steve (Son of Resident) published on 31 October 2016 Submitted via Website
Overall Experience

Shipdham Manor remains as I have always known it to be of a very high standard in all respects. The recent inspection has proven this with a good score in all areas. I must say however that I am rather disappointed for the carers that the result wasn't an outstanding inspection as they rightly deserve. I would recommend this facility to anyone without reservation, relatives can be safe in the knowledge that residents are well looked after and the atmosphere is as homely as is possible to create. I have total confidence in all aspects of the way manor is run, I honestly cannot see any way that things could be done better than they are now.

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Review from Lawrence F (Son of Resident) published on 31 October 2016 Submitted via Website
Overall Experience

Shipdham Manor have been looking after my mother and are doing the very best they can in difficult circumstances. I live three hours away so the regular updates provided by the manager and staff are invaluable. My mother recently turned 85 and Shipdham Manor made a cake for her and celebrated the day properly. The staff are second to none.

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Review from Mark O (Son-in-law of Resident) published on 30 September 2016 Submitted via Website
Overall Experience
My mother-in-law has now resided at this care home for quite some time.
During the whole of this period the care, both professional and pastoral, has been exemplary.
The home has an extremely personal feel that puts both my mother-in-law and her family at ease;
This is reinforced by the disposition of the staff who I have found all, without exception, to be everything I as a family member would want them to be.

I would not hesitate to wholeheartedly recommend this care home.

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Review from Mad (Wife of Resident) published on 30 September 2016 Submitted via Postal Card
Overall Experience

My husband has been a resident since 2013. The care he has received has been wonderful, from the whole team from top to bottom. In the past few weeks he has needed care beyond the norm and received it. I can't fault them.

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Review from C E (Daughter of Resident) published on 30 September 2016 Submitted via Postal Card
Overall Experience

In my experience I find Shipdham Manor to be always clean and friendly, the staff are most helpful, and obliging and very efficient. It is always secure, and visiting times are very convenient. My mum has been a resident since 2006 and she will be 100 next year. I think this is due to the care and attention she has received in the last 10 years.

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Review from Peta P (Friend of Resident) published on 14 June 2016 Submitted via Postal Card
Overall Experience

While I visited my friend he was made as comfortable as possible, was offered drinks, turned regularly and staff treated him with respect and spoke to him normally. The room he is in is light, bright and cheerful. The staff are very friendly to visitors and kind and gentle with the residents. I was very impressed with everything at Shipdham Manor in Shipdham.

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Review from Richard B (Son of Resident) published on 7 June 2016 Submitted via Postal Card
Overall Experience

My father has been a resident at Shipdham Manor for over 1 year now. I have found the home to offer excellent care. He looks better, is healthier than when on his own at home. The management are excellent and do all they can to keep us informed re his well-being, care needs etc.

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Review from Shirley B (Daughter of Resident) published on 3 June 2016 Submitted via Website
Overall Experience

The Manager clearly has a thorough understanding of the needs of individuals with varying types and stages of Dementia. We were worried that Dad would not settle (in a previous home his room was on the ground floor) but this wasn't an issue and he soon responded to the well chosen staff’s care and attention. He especially enjoys the trips out and gardening. He doesn’t stop talking about how lovely the food is especially the “special” baked potatoes which he seems to have discovered for the first time. Thanks to the great kitchen team we are sure that when he is weighed again he will have gained. Overall he seems content and because he can spend time outside now, his skin has taken on a healthy glow. The Activities Co-ordinator is fantastic and will email photos of Dad to my sister who lives in the USA - for whom this time is especially difficult. In fact all of the staff I have met so far do a wonderful job. This is a home very much focussed on individual centred care and it shows.

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Review from Carole T (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card
Overall Experience

A lot of work has been put in to make the garden area colourful and pleasant for the residents. One lady in particular has worked exceptionally hard involving some of the residents with the planting. The trough outside my mother's room is delightful having been planted with flowers of purple, mauve and pink her favourite colours. Very thoughtful.

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Review from John T (Grandson of Resident) published on 20 May 2016 Submitted via Postal Card
Overall Experience

I visit my grandmother regularly at least four times a week. When you enter the home the staff are so friendly. My grandmother is still very with it and still reads the paper everyday and enjoys the company of the staff. The food is good and my grandmother is looked after well.

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Review from Joan S (Friend of Resident) published on 20 May 2016 Submitted via Postal Card
Overall Experience

I go and visit my friend often and she seems very happy at the home.

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Review from Michael (Son of Resident) published on 20 May 2016 Submitted via Postal Card
Overall Experience

My mother never wanted to go into a home, but was advised to after heart problems. I looked at many homes but decided on Shipdham as it is so friendly and so well organised in the managers capable hands. My mother has settled in well and enjoys the company of the staff. They make my mother very comfortable as she does not walk. I visit every day so see how the home is run and it is always a happy place.

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Review from Gail W (Daughter of Resident) published on 12 May 2016 Submitted via Website
Overall Experience

I cannot recommend this care home highly enough.

My mother has vascular dementia, which has worsened at an incredible speed. The home, the manager and the staff have responded to her deteriorating condition with sympathy, understanding and respect. Her care plan is updated regularly and I am always kept informed of anything that relates to mum's well being or day to day care.

The staff are kind and patient, and no agency staff are used. All food is cooked on the premises from fresh, with a varied menu. Mum's meals have been adapted to enable her to continue to eat independently.

This is an excellent care home.

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Review from Cindy T (Daughter-in-law of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience

The home is very secure and all members of staff are very helpful. If there is a problem we are rung straight away by the manager. When there was a bug in the home no visitors were allowed which is the right action. Very professional home.

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Review from Lucy (Granddaughter of Resident) published on 9 May 2016 Submitted via Postal Card
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My nanny is in Shipdham and the staff could not be more helpful. She knows every member of staff by name which is lovely. Also she knows which members of staff are on every day. Nanny feels safe in the home.

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Review from Mrs C (Daughter of Resident) published on 4 May 2016 Submitted via Website
Overall Experience

We visited more than ten care homes to find the right place for our Mum. Such a difficult decision to make at a time when emotions are running high at the thought of Mum going into care. I could see straight away that staff and management were committed to offering the best care possible in a professional yet friendly way to all the residents. There was a noticeable absence of any bad odors unlike almost all the other homes we'd visited. Our Mum has now been living there for two years and shes always treated with care and respect. If we as a family have had any concerns they are always dealt with immediately to our satisfaction. The activities organizer is an absolute credit to the home. Shes always working on the next project to keep the residents entertained as much as possible. The manager is very hands on so to speak and you will often find her serving lunches. This seems to promote respect from the staff and they all work well together as a team.

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Review from Ray (Brother of Resident) published on 30 March 2016 Submitted via Postal Card
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In my opinion this care home is excellent in all aspects, find management and staff are all dedicated and provide wonderful care to the residents, after visiting my sister came away knowing she is being given the best of care.

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Review from Pat (Sister of Resident) published on 30 March 2016 Submitted via Postal Card
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I find that manager, staff and carers are excellent, very kind and caring to my sister, who seems happy and comfortable in this care home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Shipdham Manor.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Shipdham Manor.

Meet the Team (10)

Jessica Turner
Jessica TurnerJob Title:Home ManagerJoined: 2016

I love that we are all one big team, we all get on and muck in. The residents' welfare is everyone’s priority no matter what job role they have. My favourite part of my role is spending 1 to 1 time with the residents, being able to talk and listen to them, having a laugh and making them smile.

Sheena Blackman
Sheena BlackmanJob Title:Activities Co-OrdinatorJoined: 2009

I enjoy all of my working day as each day is different, with different challenges and rewards for those I care for. The highlight of my job is always the responses I receive, however big or small, from the residents here at Shipdham Manor when we hold various activities whey they enjoy.

Vikki Gill
Vikki GillJob Title:Administrator

“I had never worked in care before but knew that’s what I wanted to do. Shipdham Manor has a good reputation and good reviews when I spoke to people and did some research. I love that everyone at Shipdham Manor works as a team; it’s like a big family. Our residents are our main priority, and we all do our best to ensure they are happy and well looked after.”

Kate Satchwell
Kate SatchwellJob Title:Administrator

I love working at Shipdham Manor. I take tremendous pride and care in my role, which at times can be demanding but is so rewarding. The feeling of family with the residents we care for, the relatives and the team I work with truly make Shipdham Manor such a special and unique place to work. I have been supported through my development and personally while working at the home, and I couldn’t think of working anywhere else.

Trish Binks
Trish BinksJob Title:Team Leader

I have been working at Shipdham Manor for 25 years now, and I love every aspect of my job. I find it particularly rewarding to build relationships with the residents and offer them the support and care they need. The staff I work alongside, as well as the wonderful residents I get to care for, are the reasons why I have been here for so long. I couldn't imagine working anywhere else, as Shipdham Manor feels like my home away from home.

Leanna Seaton
Leanna SeatonJob Title:Head of Care

I enjoy working at Shipdham Manor as we are all one big family and work together as a team to support all our residents to ensure they have the best quality of life. I started working here as a care assistant and have been supported with my development into the head of care role. I thoroughly enjoy coming into work as every day can be different and I couldn’t imagine working anywhere else.

Chelsea Mears
Chelsea MearsJob Title:Activities Coordinator

I enjoy working at Shipdham Manor because of the teamwork that is shown across the board. Since developing into the activity co-ordinator role, I have been able to bring a new perspective and introduce a variety of entertainment and activities. I enjoy being able to put a smile on the residents' faces and provide the variety to ensure each and every one of our residents feels fulfilled.

Debbie Russell
Debbie RussellJob Title:Head Cook

I enjoy working at Shipdham Manor as the staff team are wonderful; I feel I can approach the manager about anything and be listened to. I enjoy trying different meals and foods with our residents to continue to meet their needs and changes. I feel proud knowing I can provide our residents with delicious home-cooked foods.

Tracy Mitchell
Tracy MitchellJob Title:Head Cook

I find working at Shipdham Manor very rewarding. I enjoy interacting with our residents. I take my time to get to know them and their likes and dislikes so I can provide them with nutritional meals that they enjoy. After meals, I will go into the dining room to ensure everyone has enjoyed their food and seeing them happy gives me pride in my work.

Joanne Clayton
Joanne ClaytonJob Title:Housekeeper

Our motto is that care comes first, no matter what and the whole team here lives by this. I find my job very rewarding; I pride myself on making the home a clean and safe environment. I enjoy interacting with all our residents and getting to know them all personally. We want to be sure residents can continue to live normal and fulfilling lives.

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