Shipdham Manor

Very caring, respected the wishes of my father who eventually passed away.

A homely home that is clean and warm. The staff are friendly and helpful. Mother always looks well cared for and is happy. They communicate well with the family on all matters of Mother's care.

The support received by immediate family has been extremely good. My sister's general health has improved since being moved to Shipdham Manor ie her skin and hair have improved and she has gained weight (this being positive in her case). Staff have always been pleasant and helpful and there is always someone available if needed - no flapping around or sitting at tables with backs to residents.

Cheerful surroundings and good initiatives which allow residents to maintain an element of personal control such as the tuck shop and cafe.

My father was admitted into Shipdham Manor on 17/10/15 from his first meeting with management to discuss his future and his care plans while he is in their care. All the staff and management concerned with my father's well-being have always been very kind, comforting and always carried out any tasks with true professionalism. As his son knowing my father is being looked after in this way is very comforting. Thank you to them all.

Lovely care home. Always very clean with a warm and welcoming atmosphere. The staff are lovely and take good care of my grandma. We usually visit once a month as we have to travel and the staff are always very accommodating over when we can visit (even in the middle of lunch time) and my grandma seems happy. The food she has there also looks great!

My mother-in-law moved to the care home in May 2016. She has thrived since being at Shipdham Manor taking part in activities inside the home and day trips out and about the local area. She has a nice bright room overlooking the garden. The staff work extremely hard and she is well cared for. My wife has had a huge weight taken off her shoulders knowing her mum is in receipt of such great care. I would thoroughly recommend this care home.

My mum is happy and relaxed, she trusts all the staff even when a little confused.

My grandma has been at Shipdham Manor for almost two years and in that time, I have witnessed the amazing work that the staff do for all of the residents. They treat each resident as an individual and with the respect and dignity that they deserve.

Since being there, my family and I feel reassured that we know she is in safe hands and is always cared and looked after. When visiting you can see the love my grandma has for the staff members (often they get more smiles and hugs than we do!) which says everything.

The care home itself is such a lovely environment which is kept clean and nicely decorated. I love how they put so much effort into decorating rooms such as the garden room (our favourite) and the beauty room.

I am so glad that my grandma is happy and settled at Shipdham Manor and that is all thanks to the lovely staff who I admire so much for what they do. Thank you for taking such great care of our loved ones.

Every time we visit my father, we are always greeted by friendly staff. We feel he is being very well cared for and nothing is too much trouble for the manager and her very caring team. As we live abroad, we have peace of my mind that he is in the best place. He especially enjoys meal times as the home cooked food is excellent. He is always treated with care and respect.

Mum has been at Shipdham a whist now and I thought I would send in a review this month expressing the wonderful care the home provides

Mum has been with the home a while now and can only praise them all for the hard work, cleanliness and the respect they show to all. Great home.

Mum has been a resident now for about 4 years and the whole time she has lived at Shipdham Manor, the staff have been wonderful. The place has a friendly homely feel and the manager and her staff work extremely hard to provide first-class care. We had no hesitation in choosing Shipdham Manor for mum as we had already experienced their professionalism as my paternal grandmother had been a resident too.

My step-mum was previously in 2 other care homes which I was not happy with. What a difference Shipdham Manor is, the staff are all very caring, there is always someone around to answer any questions and the manager updates me regularly on any health issues. My step-mum has sadly deteriorated in her general health, she always looks comfortable in bed and the staff check her regularly and offer her drinks.

After visiting several care homes previously, my first thought as I entered the front door was there isn't that smell that I've come to attribute to care homes. The cleanliness and indeed the care given to my mother is exemplary and it certainly made me feel that we, as a family, made the correct decision.

My Dad was transferred here after a long stay in the hospital. The care home manager was most helpful and accommodating to my Dad's needs.

The staff were all friendly and helpful and made a good effort to get to know dad in the 5 and a half months he was a resident.

Sadly Dad deteriorated quite rapidly in the last month and we were kept up to date with any changes. Compassion was in abundance from all staff who were there on the day Dad passed away.

In the final days before her death, my Aunt received the highest care. She was treated with dignity and respect. Kindness was shown both to her and to her family. We were kept fully informed of the situation and able to contact the home if we needed to know about anything. On her death, the care home manager couldn't have been more supportive and helpful.

Very clean in all areas. Plenty of activities. Staff very welcoming and easy to approach to discuss mum's care. The manager has been superb. Before, during and after mum's move from another home. Everything is well organised and I cannot praise Shipdham Manor enough.

From the time Dad entered Shipdham Manor, until he passed away some 5 years later, he always received the highest level of care. We were always kept informed of what was happening. The staff at Shipdham Manor really became family to him in his final years.

Final months of my mother's care at Shipdham Manor. Though ailing fast since Christmas she was afforded the same level of care and kindness that I have come to expect from this establishment. In her last few day's I was kept fully informed of all that was being done to keep her comfortable and I believe her dignity was respected right to the end. After her passing the home's staff continued to keep me fully informed of events and this made the whole process that little bit easier to bear.

She is now totally dependent on her carers, but still takes a more sedate active part in the many different activities offered.