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Barchester Warren Care Home

157a Wroxham Road, Sprowston, Norwich, Norfolk NR7 8AF
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Barchester Warren Care Home, Norwich
Barchester Warren Care Home, Norwich
Barchester Warren Care Home, Norwich

The Warren is ideally located close to the stunning Norfolk Broads and English coastline as well as the everyday buzz of Norwich city centre. A purpose-built care home providing first-class residential care, they pride themselves in having created a relaxed, happy and safe community.

At the Warren, the varied range of activities and entertainment offers something for everyone. The Warren hosts a lively and stimulating environment, and in addition to residents...  

Care Provided by Barchester Warren Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Warren Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Elizabeth Tacliad(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (13)

Barchester Warren Care Home Reviews (120)

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9.7

Barchester Warren Care Home has a Review Score of 9.7 (9.745) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Warren Care Home has 120 reviews.

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Showing 120 reviews matching selected criteria
Review from L M (Daughter of Resident) published on 27 April 2018 Submitted via Postal Card
Overall Experience

I am very happy with the care my mother of 98 years gets in the Warren Care Home. I choose The Warren, putting myself in my mother's position, in that I would feel happy living in there. The staff are very caring and helpful. The food is of an excellent standard and her personal care is very good, My one concern is the amount of managers who have left in the 2 years mother has been there, also the staff who have left.

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Review from Trevor W (Son of Resident) published on 14 December 2017 Submitted via Postal Card
Overall Experience
Barchester should be extremely proud of the team that is in place at The Warren.

The care and compassion shown by all the staff to my mother in her final days was outstanding. All residents are treated with the utmost dignity at all times. I would have no hesitation in recommending The Warren to anyone. It must be one of the best if not the best. The media is very critical of care homes these days but this is certainly not the case here.

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Review from James R (Son of Resident) published on 25 September 2017 Submitted via Postal Card
Overall Experience

The excellent chef who made special gluten-free meals interesting.

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Review from P S (Daughter of Resident) published on 1 September 2017 Submitted via Website
Overall Experience

My 93-year-old mother has been in the Warren for almost one month for respite care following several falls leading to debilitating fractures of her hip and lower back. We are now hoping mum will become a permanent resident as she has improved both mentally and physically.

The level of care and encouragement demonstrated by all members of staff cannot be faulted. I feel supportive management is ensuring a very happy atmosphere.
Nothing is too much trouble and the staff are so helpful and are looking after mum with compassion and empathy.
Mum's room is kept clean and fresh as is her laundry. Mum loves the home cooked meals which are served in a beautiful dining area.She can have food in her room if she wants.

The activity ladies are helping mum join in the many fun/music/craft sessions ensuring her deafness is not making her isolated.

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Review from Keith W (Resident / Service User) published on 1 August 2017 Submitted via Postal Card
Overall Experience
The staff were exceptionally kind and helpful. Food and drinks were good. I liked the dog.
Enjoyed outings, especially cider in a pub.

Liked mixing with other residents and made new friends.

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Review from Marian B (Resident / Service User) published on 29 June 2017 Submitted via Postal Card
Overall Experience

Nearly 5 years ago, I came to The Warren after having an operation at Papworth on heart valves. I received wonderful care as for a time I couldn't walk. Since then, I have been a regular guest coming 2-3 times a year and always at Christmas as I am elderly (92-year-old lady) living on my own. I am able to wash and dress myself and use the dining room for all meals. I feel very fortunate as I still have my brain and it still works. I find the cost now quite expensive as I pay the full rate. Do you have a lower charge for people like myself? I would enjoy coming more times in the year to enjoy a happy time at The Warren.

Reply from Tracey Cumby, General Manager at Barchester Warren Care Home

Thank you so much for your feedback Marian. I am sorry that you do not enjoy the range of activities we offer here at The Warren. We do try to offer something for everyone including entertainers coming in to the home and a weekly mini bus outing in addition to the in house knit & natter group,...  

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Review from Brenda B (Resident / Service User) published on 29 June 2017 Submitted via Postal Card
Overall Experience

All Ok

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Review from Roger S (Son of Resident) published on 28 June 2017 Submitted via Postal Card
Overall Experience

My mother was resident at The Warren for just over four and a half years and during this time I had complete confidence in the medical and social care which she received. It has always maintained a friendly and helpful staff thanks to a good management and administration.

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Review from Frances D (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of The Warren, to such an extent that if I, myself, were needing residential care, this is the place I would want to be. The home itself is a lovely building and the surrounding grounds and gardens are well maintained and very inviting. Every member of staff I have come into contact with is always very friendly, outgoing and does their best to accommodate the needs of the residents. It is a consequence of this and all the lovely activities and celebrations that are organised, that all the residents I see and speak to say how much they enjoy being there.

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Review from Christine L (Daughter of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

My mother has been a resident at Barchester The Warren Care Home for nine and a half years. She became very frail at the start of 2017 and her health declined rapidly. The care she received by the carers and indeed all the staff was kind, patient and always respectful. Nothing was too much trouble and she was kept comfortable and clean. Sadly, she passed away on the 20th January with my sister and I by her side. Attention was then turned to us and we were given the same kindness and compassion right up to when the undertaker took our mother away. Barchester The Warren Care Home has some exceptional staff who go beyond their normal duties. They treat all the residents with respect and understanding and make it a home from home.

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Review from H S (Resident / Service User) published on 1 February 2017 Submitted via Postal Card
Overall Experience

When coming to The Warren, I was very apprehensive, but there was no need to worry at all. The carers came into my room to introduce themselves and made me welcome with flowers and chocolates. Since then I have had no worries. I am looked after 24 hours a day, if there's anything I need, they will get it for me. Food is lovely and you get a choice at each sitting and where possible is home cooked. Entertainment is on nearly all week in the lounge and you get a list each week to let you know. I love it here.

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Review from Neil W (Son of Resident) published on 20 September 2016 Submitted via Postal Card
Overall Experience
Dad enjoyed his stay in The Warren and really appreciated the help and friendship of the staff.
Dad didn't make much use of the communal area or events and his care needs were relatively low, so the cost seemed high for what he utilised, but we understand why this is the case.

All the staff were very good, especially the senior carers who were brilliant.

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Review from Enid S (Resident / Service User) published on 23 August 2016 Submitted via Postal Card
Overall Experience

I found the staff helpful and kind, and very patient with the residents who needed it. I personally was only in the home for respite, due to the building alteration taking place in my flat. The food I thought was very good as was the hygiene. My room had everything I required with a modern en suite.

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Review from Barbara R (Resident / Service User) published on 4 August 2016 Submitted via Postal Card
Overall Experience

The one week I stayed in the above home was very pleasant. The staff were very helpful in every way. Always cheerful, meals excellent. There is one activity which I found was not covered. No Sunday services! Religious. My stay was temporary.

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Review from Marjorie L (Resident / Service User) published on 11 July 2016 Submitted via Postal Card
Overall Experience

As a day visitor I found the activities a bit hit and miss. I enjoyed the exercise class on a Thursday afternoon. I have found that I am making friends but a lot of people fall asleep and I am left on my own to read my book. The food is average but not always enough. The staff are numerous and friendly.

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Review from Rita M (Resident / Service User) published on 30 June 2016 Submitted via Postal Card
Overall Experience

I come to The Warren care home once a week for a bath and I really enjoy coming. The staff are all friendly and kind. I have been coming now for several month as I have no bath in my bungalow only a shower and I really do miss my bath, so I am really grateful to all the staff. I also have been invited to several parties and social events which I really enjoy, so thank you all at The Warren. As an ex-nurse I know several homes in and around Norwich, I started my training at the Old N&N and really enjoyed it, and finished at Hellesdon Hospital in the 1950s. Thank you very much for giving me the chance to thank you all.

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Review from Betty I (Son-in-law of Resident) published on 29 March 2016 Submitted via Postal Card
Overall Experience

This was my first experience of having to place a relative into a care home, albeit respite care since the early 90's and i am pleased to be able to say the service provided at The Warren were excellent. My mother-in-law has always shown a reluctance to be placed in such care and as you can imagine it was a great relief to us as a family to find she had been looked after well, enjoyed the experience and does not appear averse to the prospect of a similar placement in the future.

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Review from Carol A (Daughter of Resident) published on 17 February 2016 Submitted via Postal Card
Overall Experience

My father lived for over three years at the Warren and ended his life there as he wished. This is a very special care home, a true family atmosphere including a cat. The staff are wonderful, patient and kind. I visited at least twice a week and observed nothing but superb care throughout the home. It is spotlessly clean, the laundry is completed to the highest standard. The food is delicious, home made to the highest standard. Medical care is precise and the end of life care so very special, such loving staff to Dad to his life's end. The entertainment is varied, great fun and so many events celebrated. The gardens are beautiful, it all takes hard work. I cannot speak highly enough of The Warren.

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Review from Paul C (Son of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience

Vera, my mother, was only at The Warren for three weeks, but, during that time all the staff from the cleaners, kitchen staff and carers were extremely attentive, helpful and could not have made her stay any better. In the final stages of her life the staff were brilliant e.g the chef prepared a piece of fish for her and brought it to her room beautifully presented. My family and friends were always offered refreshments and meals. On mothers death without exception all the staff showing compassion and she was treated with great dignity and respect. I cannot praise the staff enough for all they did for mother and us. I hope this ethos continues and that the staff know how much they are praised by us as a family.

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Review from M (Niece of Resident) published on 3 December 2015 Submitted via Postal Card
Overall Experience

The care my aunt received was excellent. She would still be there but needed much more nursing care/memory lane care than The Warren was able to provide. The manager tactfully explained the position and my aunt was transferred to another Barchester home with careful consideration. The carers I met at The Warren were very caring and professional. She was treated with dignity throughout. My thanks to the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (69) & Events (1)

News
  • 21 Jul 2026

    To kick off the start of Wimbledon we held our own tournament! With the teams arranged, games played, semi finals matched and the final was in play. Well Done to...

  • 21 Jul 2026

    With this wonderful weather we have been having it would be rude not to make the best of it. We visited Waterloo Park and the Waterloo Park Pavilion Cafe -...

  • 21 Jul 2026

    Today we marked American Independence day. We had a food tasting and tried Beef Jerky, some Hot Raspberry Popcorn and some Salted Caramel peanut bars. We also held a Donut...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Warren Care Home.

Meet the Team (10)

Elizabeth Tacliad
Elizabeth TacliadJob Title:General ManagerJoined: 2021

Hi, my name is Elizabeth, and I am the General Manager here at The Warren. Welcome to our website!

I have a background in nursing in my home country and I have completed my level 5 diploma in leadership and management in health and social care in England. In my 16 years of working in healthcare, I have learnt to lead by example and ensure every resident is treated as the unique individual that they are.

I love working for Barchester and leading the team at The Warren in the care and support of residents to provide first-class service that meets their individual needs. We have a truly lovely home and a fantastic team.

My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care.

Jade Labrum
Jade LabrumJob Title:Deputy ManagerJoined: 2021

Hi, my name is Jade

I have worked within the care sector for over ten years now. I have experience working within the hospital, residential care, dementia and nursing care.
I find working in care very rewarding and find it especially so being able to support residents to have the quality of life they want and deserve.

I have been at The Warren since April 2021, I am really enjoying working for the company and I have been welcomed by all the residents and team, making my job role a pleasure.

Jade

Poliana Carla Stenczel
Poliana Carla StenczelJob Title:AdministratorJoined: 2017

My name is Poliana, and I am proud to say I have worked for Barchester for 8 years, in different roles.

I am currently in the process of getting my Level 3 AAT qualification and am very pleased to have been able to take on this new role; this has allowed me to develop my skills further.

The team at The Warren are excellent; I am proud to be part of such a great group.

Sabrina Souris
Sabrina SourisJob Title:Admin AssistantJoined: 2018

Sabrina has worked for Barchester Healthcare for over 20 years and joined the team here at The Warren in 2018. Sabrina is the first person most people will see when visiting and is a great asset to the team.

Lisa Roll
Lisa RollJob Title:Head HousekeeperJoined: 2014

Lisa has worked at The Warren for 5 years becoming Head Housekeeper in August 2018. Lisa and her team are on hand to assist with any housekeeping issues and always keep the home looking clean and tidy.

Kirstie Bush
Kirstie BushJob Title:Activities CoordinatorJoined: 2020

My name is Kirstie and I am lucky enough to be the Activities Coordinator here at The Warren.

I have many years of experience working in Activities leisure and lifestyle roles.

I love being part of the Warren team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Jon Watts
Jon WattsJob Title:Head of MaintenanceJoined: 2019

Jon joined the team at The Warren in February 2019 and is always on hand to help staff and residents with any maintenance issues. Jon is a valued member of the team and has a positive can-do approach.

Afua Menkah Nuakoah
Afua Menkah NuakoahJob Title:Head ChefJoined: 2023

My name is Afua Menkah Nuakoah, and I am the Head Chef here at The Warren Care Home in Norwich.

I am self-motivated with good knowledge and an in-depth understanding of the preparation and presentation of meals.

As the Head chef, I take pride in my work and diligent care to ensure daily meals are prepared as per the weekly menu’s requirements.

I am highly organised and have excelled at managing and working closely with the kitchen team and all the staff members to ensure the effective running of the kitchen.

Carl Wright
Carl WrightJob Title:Senior CarerJoined: 2019

Hi, my name is Carl and I am a Senior Carer here at The Warren.

Following a long career in teaching children I decided to have a change and follow my passion to look after the elderly.

I have been working at The Warren for 5 years now. Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.

I really enjoy working at The Warren and nothing drives me more than providing the best possible care for all of our residents who choose to make The Warren their home.

Mar Moore
Mar MooreJob Title:Team LeaderJoined: 2015

Hi, I'm Mar and I have been part of Barchester Health Care since 2015 and enjoy being a Team Leader at The Warren.

My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Warren Care Home to verify any information. View our terms and conditions. Barchester Warren Care Home has an Enhanced Service -more info.