Barchester Warren Care Home

Choosing The Warren for dad was made easy & our worries & concerns were eased by their transparency & open communication.

The patience and kindness of everyone has helped dad settle beautifully.

The food is first-class, restaurant quality, with plenty of choice and variety.

& we've been encouraged to personalise it with his own belongings and pictures, making it feel like home. Families are made very welcome, with refreshments always available, grandchildren welcomed and a lovely private room for family celebrations.

I cannot recommend The Warren highly enough

Upon arrival the staff were brilliant, initially a room was available along the corridor. Staff saw she was struggling to cope with the distance and immediately set up a nearer bedroom to facilities & mums friend. Nothing was too much trouble, food was wonderful and staff were so kind and cheerful, also to us as visitors. Excellent!

Also since the Dr diagnosed a Hiatus Henia with me. The cheffs have been very kind in providing food which suits me. One is kind enough to buy Feta cheese on her way to work. Because that suits me very well.

The Warren provided my mum with a wonderful respite experience. The staff were kind and caring. There were lots of lovely activities organised including a boat trip. Also VE day party and a visit from a singer. Thank you!

Thankyou.

When my father-in-law [assed, all of the staff without exception acted with proffesionalism. Treating him and the family with the utmost respect and with dignity. It was also a mark of respect that as he left, the staff lined up outside. I myself cannot fault the staff or the services that they supplied whilst he was in their care. So, many thanks.

From the moment my dad went into The Warren nothing but compassion and empathy. Dad was very much against going into a home but even he said it was like going from home to home. Nothing was to much trouble. Unfortunetly dad passed away in the Warren, but the dignity and compassion shown to dad and us as a family went over and beyond. Thank you all for making our dad's stay where he was very happy and content to the end.

He had a very nice Room and all the staff with no exceptions were absolutely lovely. and made his stay very enjoyable.

This is our second month, so sorry my husband is now in a nursing home due to his falling too often. Whenever I have been able to attend some more of the activities in The Warren which suits me and keeps my interests activated. Hopefully the rest David is receiving will help his condition and we may live together again before too long.

I feel mum's room is a little small. It would be great if she had more space in her room to do her own crafts.

When my family member got diagnosed with dementia we were always worried about finding the right home. The staff and management helped to make the transition as smooth as possible for both my family member and the rest of us. During his time here they have been so supportive and nothing has been too much trouble for them. As a family we can't thank them enough for everything.

Got no complaints at all so pleased with the home

Very impressed with the Warren every time I visit my long time friend. Lovely staff and coffee and cake!!

Excellent

I found the management team very helpful to deal with and really have no complaints. It was my husbands first experience of respite care, I think he found it difficult to integrate with the other residents.

Was a great day, singing & music, was fab - loved the food, all staff are wonderful and kind to all, lovely place to come an vist. Just a great day with friends.

I last gave a review October 2024 when my mum was a respite care resident.Now my mum is a permanent resident and she has been at the Warren nearly a year now.My mum is getting on very well and is happy with all aspects of her care.The entertainment that is provided is excellent also the food provided is very good.

Mum was in The Warren for 12 months the last couple of months, largely bed-bound, and died peacefully in her room. She has been well cared for - with professionalism and real warmth. The facilities are excellent and care all might be hoped for. In her last days she was comfortable and at peace. Family and visitors were always welcomed. Thank you.

The care that mum received in the final weeks of her life was outstanding. The senior care staff, in particular, went out of their way to ensure Mum's comfort and wellbeing. Medical assistance was sought at the appropriate time and their experience of working with people at the end of their life was evident. They communicated with the family at every stage and showed compassion as well as offering practical advice. Thank you.

My Mother in Law has been a resident for a few years and her needs have changed recently. All the carers look after her with respect, understanding and patience.