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Barchester Warren Care Home

157a Wroxham Road, Sprowston, Norwich, Norfolk NR7 8AF
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Barchester Warren Care Home, Norwich
Barchester Warren Care Home, Norwich
Barchester Warren Care Home, Norwich

The Warren is ideally located close to the stunning Norfolk Broads and English coastline as well as the everyday buzz of Norwich city centre. A purpose-built care home providing first-class residential care, they pride themselves in having created a relaxed, happy and safe community.

At the Warren, the varied range of activities and entertainment offers something for everyone. The Warren hosts a lively and stimulating environment, and in addition to residents...  

Care Provided by Barchester Warren Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Warren Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Elizabeth Tacliad(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (13)

Barchester Warren Care Home Reviews (120)

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9.7

Barchester Warren Care Home has a Review Score of 9.7 (9.745) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Warren Care Home has 120 reviews.

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Showing 120 reviews matching selected criteria
Review from June L (Resident / Service User) published on 29 June 2026 Submitted via Postal Card
Overall Experience
Every member of staff are very kid and courteous all the time and every occassion that I speak to them. This "rubs off" to each other so that the whole atmosphere is affected giving a loving caring result.

Also since the Dr diagnosed a Hiatus Henia with me. The cheffs have been very kind in providing food which suits me. One is kind enough to buy Feta cheese on her way to work. Because that suits me very well.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

We are very grateful and humbled by your kind words and hope we can keep offering the same excellent service to all our residents.

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Review from Mary D (Daughter of Resident) published on 29 May 2026 Submitted via Website
Overall Experience

The Warren provided my mum with a wonderful respite experience. The staff were kind and caring. There were lots of lovely activities organised including a boat trip. Also VE day party and a visit from a singer. Thank you!

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

We are pleased to hear that you had a positive respite experience at the Warren. We aim to offer an excellent service to all of our residents every time. It is truly rewarding to be able to witness how the activities enrich our residents life and give them a sense of purpose.

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Review from Jennifer N (Respite Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience
Cannot fault this residential home in any way. From the time I first came to the Warren, I had nothing but care and living committment. Your staff are wonderful and a credit to you. I would recommend to anyone who needs care, such as I needed at the time. They (the staff) have gone a long way to my way to feeling so much better, and very different to when I was admitted I was not in a good way.

Thankyou.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

It was a pleasure to have you in the home, even if only for a while, we are happy to hear that you had a positive experience at the Warren. We wish you all the very best in your new journey and hope to hear from you soon.

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Review from B G (Son-in-law of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

When my father-in-law [assed, all of the staff without exception acted with proffesionalism. Treating him and the family with the utmost respect and with dignity. It was also a mark of respect that as he left, the staff lined up outside. I myself cannot fault the staff or the services that they supplied whilst he was in their care. So, many thanks.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for your kind words, your feedback has been shared with the wider team. We strive to offer an excellent service for every resident at every stage of their journey in the care home. Your Father in Law will dearly be remembered by the team for the warm, lovely friendly man he was. Best wishes to you all.

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Review from Debbie G (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

From the moment my dad went into The Warren nothing but compassion and empathy. Dad was very much against going into a home but even he said it was like going from home to home. Nothing was to much trouble. Unfortunetly dad passed away in the Warren, but the dignity and compassion shown to dad and us as a family went over and beyond. Thank you all for making our dad's stay where he was very happy and content to the end.

Reply from Elizabeth Tacliad, GM at Barchester Warren Care Home

Thank you for your kind words. It was a pleasure to have met your dad. He will be missed by all.

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Review from Susan P (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience
My father spent three weeks in The Warren over Christmas.

He had a very nice Room and all the staff with no exceptions were absolutely lovely. and made his stay very enjoyable.

Reply from Poliana Stenczel, Administrator at Barchester Warren Care Home

Thank you for your valuable feedback, it was a pleasure having Dad stay with us. Lovely to have met you all, you are more than welcome to visit us again, to join in with the activities, or just a cuppa and a chat. Wishing you all well.

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Review from Rosemary G (Resident / Service User) published on 28 October 2025 Submitted via Postal Card
Overall Experience

This is our second month, so sorry my husband is now in a nursing home due to his falling too often. Whenever I have been able to attend some more of the activities in The Warren which suits me and keeps my interests activated. Hopefully the rest David is receiving will help his condition and we may live together again before too long.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for sharing your feedback with us. It is lovely to hear that you are enjoying the varied activities program at the Warren and hopefully your husband will be able to join you again soon. Nothing makes us more fulfilled, than seeing our residents happy and enjoying life.

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Review from Hazel G (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience
My mum is enjoying the Warren as her new home.
The staff are brilliant and always friendly and helpful.
She particularly enjoys the activities - especially the outings. Kirstie is fantastic.

I feel mum's room is a little small. It would be great if she had more space in her room to do her own crafts.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for sharing your feedback with us. We are very happy to hear that Mum is enjoying the activities, especially the outings. Kirstie has definitely been organizing a variety of activities for the residents and there has been quite a few trips too. Her enthusiasm for the job is contagious and...  

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Review from Imogen A (Granddaughter of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience

When my family member got diagnosed with dementia we were always worried about finding the right home. The staff and management helped to make the transition as smooth as possible for both my family member and the rest of us. During his time here they have been so supportive and nothing has been too much trouble for them. As a family we can't thank them enough for everything.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for your lovely feedback, it is lovely to hear that you and your family feel supported by the team at the Warren. Although the staff receives dementia training, this is always a daunting journey. A caring and warm environment is what helps residents feel at home and families are always welcome to visit. The wellbeing of our residents is of utmost importance for us all at the Warren.

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Review from Judith H (Husband of Resident) published on 3 October 2025 Submitted via Postal Card
Overall Experience

Got no complaints at all so pleased with the home

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for your lovely feedback, we will make sure this is shared with the whole team. We always aim to provide a high quality service to our residents and their families and are always open to ideas and suggestions on how we can improve.

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Review from Hilda D (Friend of Resident) published on 3 October 2025 Submitted via Postal Card
Overall Experience

Very impressed with the Warren every time I visit my long time friend. Lovely staff and coffee and cake!!

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for providing us with valuable feedback, we will make sure this is shared with the team. Families and friends are always welcome to the Warren, the role this plays in the wellbeing of our residents is of paramount importance. Hope to see you again soon.

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Review from H R (Respite Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience

Excellent

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for taking the time to provide valuable feedback for the Warren Care Home. We are happy to hear your experience in the home was a positive one. Best wishes from us all at the Warren and hopefully see you again soon.

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Review from Olive M (Wife of Resident) published on 30 June 2025 Submitted via Postal Card
Overall Experience
My husband was at the Warren Care Home for 11 days of respite care.
He was happy with the food choice and the kind staff.

I found the management team very helpful to deal with and really have no complaints. It was my husbands first experience of respite care, I think he found it difficult to integrate with the other residents.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for providing valuable feedback, first experience can sometimes be overwhelming, however we have found that this gradually improves with our returning respites. We are happy to hear that you had an overall positive experience. Best wishes from us all at the Warren.

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Review from Wendy W (Friend of Resident) published on 20 June 2025 Submitted via Postal Card
Overall Experience

Was a great day, singing & music, was fab - loved the food, all staff are wonderful and kind to all, lovely place to come an vist. Just a great day with friends.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for your kind words, we will make sure that your lovely feedback will be passed on to the team at the Warren. We are always happy to welcome visitors at the home as this has a huge impact on our residents wellbeing.

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Review from Kim P (Daughter of Resident) published on 19 May 2025 Submitted via Website
Overall Experience

I last gave a review October 2024 when my mum was a respite care resident.Now my mum is a permanent resident and she has been at the Warren nearly a year now.My mum is getting on very well and is happy with all aspects of her care.The entertainment that is provided is excellent also the food provided is very good.

Reply from Kirstie Bush, Activities Co-ordinator at Barchester Warren Care Home

Thank you for your valued review we are delighted that you are happy with the care your mum is receiving. We look forward to seeing you at the community events and other activities that you join in with.

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Review from Richard M (Son of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

Mum was in The Warren for 12 months the last couple of months, largely bed-bound, and died peacefully in her room. She has been well cared for - with professionalism and real warmth. The facilities are excellent and care all might be hoped for. In her last days she was comfortable and at peace. Family and visitors were always welcomed. Thank you.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for your feedback. It was our pleasure to look after Mum, as well as meeting you all. May I take this opportunity to wish you all well.

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Review from Sally S (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

The care that mum received in the final weeks of her life was outstanding. The senior care staff, in particular, went out of their way to ensure Mum's comfort and wellbeing. Medical assistance was sought at the appropriate time and their experience of working with people at the end of their life was evident. They communicated with the family at every stage and showed compassion as well as offering practical advice. Thank you.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Many thanks for your feedback, this will be passed on to the team. It is lovely to know how compassionate the staff was towards Mum and it is brilliant to hear that you found the care outstanding. As a team, we work hard to incorporate the Barchester values in everything we do and we aim to deliver an excellent service at all times.

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Review from Alex W (Daughter of Resident) published on 15 April 2025 Submitted via Website
Overall Experience
One staff member in particular & the team organised a wonderful Mother's Day afternoon tea. It was a lovely celebration for the Mums in the home to share with their loved ones, the food was delicious and the entertainment really great too.

My Mother in Law has been a resident for a few years and her needs have changed recently. All the carers look after her with respect, understanding and patience.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for leaving your feedback. It is great to hear that you enjoyed the celebrations on Mother's Day and that the care your loved one is receiving is meeting your expectations. We look forward to welcome you to the home again soon.

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Review from M W (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience

After a few weeks getting my mother settled in to a different way of life, she seems to be settling. The home is always warm, cosy & the staff are very kind & caring. Most days mum seems to like the food & the choice which is offered. The entertainment staff are amazing, my mother has enjoyed the variety that is offered in a daily basis. Overall I feel the Warren is the right home for my mother.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you so much for taking the time to review The Warren Care Home. It is heart warming to hear your kind words, we will make sure your feedback will be passed on to the team. It is wonderful to be trusted as being the right home for your loved one.

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Review from S W (Son of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

Taller people would benefit from a longer bed in respite room. Larger frame over toilet would help.

Reply from Poliana Stenczel, Admin at Barchester Warren Care Home

Thank you for your suggestions, I have passed these on to the relevant department. We appreciate your kindness and hope the respite period was enjoyable.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (69) & Events (1)

News
  • 21 Jul 2026

    To kick off the start of Wimbledon we held our own tournament! With the teams arranged, games played, semi finals matched and the final was in play. Well Done to...

  • 21 Jul 2026

    With this wonderful weather we have been having it would be rude not to make the best of it. We visited Waterloo Park and the Waterloo Park Pavilion Cafe -...

  • 21 Jul 2026

    Today we marked American Independence day. We had a food tasting and tried Beef Jerky, some Hot Raspberry Popcorn and some Salted Caramel peanut bars. We also held a Donut...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Warren Care Home.

Meet the Team (10)

Elizabeth Tacliad
Elizabeth TacliadJob Title:General ManagerJoined: 2021

Hi, my name is Elizabeth, and I am the General Manager here at The Warren. Welcome to our website!

I have a background in nursing in my home country and I have completed my level 5 diploma in leadership and management in health and social care in England. In my 16 years of working in healthcare, I have learnt to lead by example and ensure every resident is treated as the unique individual that they are.

I love working for Barchester and leading the team at The Warren in the care and support of residents to provide first-class service that meets their individual needs. We have a truly lovely home and a fantastic team.

My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care.

Jade Labrum
Jade LabrumJob Title:Deputy ManagerJoined: 2021

Hi, my name is Jade

I have worked within the care sector for over ten years now. I have experience working within the hospital, residential care, dementia and nursing care.
I find working in care very rewarding and find it especially so being able to support residents to have the quality of life they want and deserve.

I have been at The Warren since April 2021, I am really enjoying working for the company and I have been welcomed by all the residents and team, making my job role a pleasure.

Jade

Poliana Carla Stenczel
Poliana Carla StenczelJob Title:AdministratorJoined: 2017

My name is Poliana, and I am proud to say I have worked for Barchester for 8 years, in different roles.

I am currently in the process of getting my Level 3 AAT qualification and am very pleased to have been able to take on this new role; this has allowed me to develop my skills further.

The team at The Warren are excellent; I am proud to be part of such a great group.

Sabrina Souris
Sabrina SourisJob Title:Admin AssistantJoined: 2018

Sabrina has worked for Barchester Healthcare for over 20 years and joined the team here at The Warren in 2018. Sabrina is the first person most people will see when visiting and is a great asset to the team.

Lisa Roll
Lisa RollJob Title:Head HousekeeperJoined: 2014

Lisa has worked at The Warren for 5 years becoming Head Housekeeper in August 2018. Lisa and her team are on hand to assist with any housekeeping issues and always keep the home looking clean and tidy.

Kirstie Bush
Kirstie BushJob Title:Activities CoordinatorJoined: 2020

My name is Kirstie and I am lucky enough to be the Activities Coordinator here at The Warren.

I have many years of experience working in Activities leisure and lifestyle roles.

I love being part of the Warren team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Jon Watts
Jon WattsJob Title:Head of MaintenanceJoined: 2019

Jon joined the team at The Warren in February 2019 and is always on hand to help staff and residents with any maintenance issues. Jon is a valued member of the team and has a positive can-do approach.

Afua Menkah Nuakoah
Afua Menkah NuakoahJob Title:Head ChefJoined: 2023

My name is Afua Menkah Nuakoah, and I am the Head Chef here at The Warren Care Home in Norwich.

I am self-motivated with good knowledge and an in-depth understanding of the preparation and presentation of meals.

As the Head chef, I take pride in my work and diligent care to ensure daily meals are prepared as per the weekly menu’s requirements.

I am highly organised and have excelled at managing and working closely with the kitchen team and all the staff members to ensure the effective running of the kitchen.

Carl Wright
Carl WrightJob Title:Senior CarerJoined: 2019

Hi, my name is Carl and I am a Senior Carer here at The Warren.

Following a long career in teaching children I decided to have a change and follow my passion to look after the elderly.

I have been working at The Warren for 5 years now. Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.

I really enjoy working at The Warren and nothing drives me more than providing the best possible care for all of our residents who choose to make The Warren their home.

Mar Moore
Mar MooreJob Title:Team LeaderJoined: 2015

Hi, I'm Mar and I have been part of Barchester Health Care since 2015 and enjoy being a Team Leader at The Warren.

My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed.

Frequently Asked Questions about Barchester Warren Care Home

What types of Care is Barchester Warren Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Warren Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Barchester Warren Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Warren Care Home to the centre of Norwich?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Warren Care Home to verify any information. View our terms and conditions. Barchester Warren Care Home has an Enhanced Service -more info.