The Briars Residential and Care Ltd

23 Hunts Hill, Glemsford, Sudbury CO10 7RP

The Briars is a long established Residential Care Home for the elderly.

The home has a unique charm of its own and is privately owned set in the village of Glemsford which has a long and interesting history that dates back to the 15th Century. The staff are recruited locally and are caring professionals highly trained in meeting the needs of the individuals in care.

The Briars provides 24hour care and is experienced in delivering not only long term residential care but also respite, dementia care, stroke and palliative care. Staff work closely with external agencies to provide nursing staff.

Cooks work closely with the Residents to ensure that individual preferences are catered for to promote a well balanced and nutritious diet.

The Briars strives to achieve the highest possible standard of care within a homely environment.

Owner: The Briars Residential & Care Ltd

Person in charge: Karen Stokeld (Owner/Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 17 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment & Deafness • Multiple Sclerosis • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Polish, Slovak

Single Rooms: 17

Shared Rooms: 0

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single £795 – £895 (These prices are only a guideline, please contact The Briars Residential and Care Ltd to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Welcome visitors at any time.

Parking:

Parking around the back of the building.

Latest Care Quality Commission* Report on The Briars Residential and Care Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for The Briars Residential and Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for The Briars Residential and Care Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.573 for The Briars Residential and Care Ltd is calculated as follows: ( (123 Excellents x 5) + (56 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 192 Ratings = 4.573

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Briars Residential and Care Ltd is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 5 Reviews ÷ 3.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 The Briars Residential and Care Ltd has a Review Score of 9.6 (9.573) from 16 Reviews


Average Ratings

  • Excellent
    11
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Briars Residential and Care Ltd?

  • Extremely LIKELY
    13
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Briars Residential and Care Ltd

  • Daughter of Resident/Service User
    7
  • Cousin of Resident/Service User
    2
  • Nephew of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

Mum had been residing at The Briars Residential
and Care Ltd since April 2015, she was very settled there and received
excellent care. At the beginning of December, Mum was in hospital where they
did some tests. It was decided she would be more comfortable back at the
Briars, it put our minds at rest knowing she was in a safe and comfortable
environment with her familiar surroundings and carers. The doctor came out and
said Mum's time was coming to an end. The dignity and care mum received was
second to none. She was made very comfortable and was monitored all the time to
make sure she was not in any pain or suffering. Nothing was too much trouble
and we spent a lot of time at The Briars during Mum's final weeks. They were
all very supportive. Mum passed away on the 27th December 2017. I cannot thank
The Briars and the staff enough for the dedication and care they provided
throughout mum's time there.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.8 out of 5

My mother has been a resident since 2001. She is very happy and often tells me how fortunate she feels to live there.

She enjoys the food and activities very much. The staff are very good to her and deal with her changing needs very effectively. I am always made to feel welcome. The manager and deputy are very experienced and are always willing to discuss and listen to any concerns I have and are ready to explain matters to me in an easy and informative way.

Well done to everyone involved. It is a very positive environment. Please keep up the good work.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.3 out of 5

I find the staff helpful, compassionate and dedicated to their patients.
My aunt is extremely happy and well looked after.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   5 out of 5

My husband has been cared for at The Briars in Glemsford for 2 years. His care is excellent. I visit him every day, he is always clean and happy. The staff always treat him with respect.

My husband had a major stroke 22 years ago, I cared for him myself for 20 years but after many falls he ended up in hospital. He also has a special problem so it takes two carers and a stand aid to lift him. They always cut up his food for him, his tablets are given to him with a little yoghurt. I can't be happier with the care.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.6 out of 5

My mother has been at The Briars for three years and I have been very impressed with the overall standard of care she has received. With so much media attention focusing on the care homes that do not meet residents needs, it is a pleasure and relief to me that my mother is so well cared for.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.6 out of 5

It is always a pleasure to visit my father in Briar's Care Home. He is always cheerful and this is due in the main to the fun engendered by all the staff and from the many activities in which he takes part. The atmosphere is one of care support whilst also encouraging him to have independent decisions.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.9 out of 5

I can only speak extremely highly of the care my Mother enjoyed during her stay at The Briars.
All of the staff without exception were always very pleasant, very interested and involved in the well-being of the residents, and my Mother regularly told us of how happy and indeed fortunate she was to be in such a lovely place.
When the time came for my Mother to pass, the palliative care she experienced, in conjunction with the local GP practice, could not have been better.
First class care - well done to all the staff at The Briars.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.6 out of 5

My care review was quite straight forward and informative discussing all aspect of my cousins care.

How likely would you be to recommend The Briars Residential and Care Ltd? Likely

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Average Rating:   3.8 out of 5

My mother has been at the Briars for 3 years. It is a small friendly home where all staff from the cleaner to management interact well with the residents. Throughout her stay, I have found the carers to be excellent they treat Mum with kindness and compassion whilst respecting her dignity. I visit regularly and observe the consistency of her care should I have any issues to raise they are dealt with promptly.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   5 out of 5

During the five months, my mother spent at The Briars Residential and Care I was very impressed with the standard of service and care given by the staff and management. She was never overlooked and was attended to very well. I visited every two to three days and was able to see for myself the high standard of care and compassion given to her.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.8 out of 5

Although my dear mum was only at The Briars care home for a short time I couldn't have wished for better care. Every time I visited her (and I didn't give any prior warning) there were always plenty of staff at hand if she needed anyone. The staff were very friendly and kind and the food was excellent. The chef even asked me if my mum had anything she liked most. I would certainly recommend their home.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   5 out of 5

The management are very hands on. Often to be seen helping with the residents and I have seen the management having her lunch in with the residents instead of tucked a way in the main office. The food is very good. The chef seems to work very hard. Care staff are very good and to my mind treat the residents with dignity. Activities are very good. Trips out crafts and spending short periods of time with each resident, music, singing, church services, hairdressers and chiropodist, doctors ect seem readily at hand. The home is very homely.

How likely would you be to recommend The Briars Residential and Care Ltd? Likely

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Average Rating:   4.9 out of 5

We feel that we do not always get told information about my wife's medical condition as much as we would like. We seem to find out about this at review meetings which isn't often enough. e.g. dvt, medication and her condition of Alzheimer's.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   3.8 out of 5

Karen Stokeld, Manager/Owner at The Briars Residential and Care Ltd responded to this review on 19 Apr 2016:

We are happy to speak to any family members when they visit. The Local GP or CPN's happy to speak directly to the family or NOK at anytime to allay any concerns they may have.

My aunt was a resident at The Briars for almost 9 years until her death in December. She was always very happy there. She was very well looked after, treated with respect by all the staff and management. In the whole 9 years we had almost nothing to complain about at all just a couple of very minor things. I would recommend The Briars 100% to anyone as an excellent care home.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   5 out of 5

Friendly and informative. All aspects of care were discussed and questions answered satisfactorily.

How likely would you be to recommend The Briars Residential and Care Ltd? Likely

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Average Rating:   3.8 out of 5

I found the staff friendly and helpful. I felt my husband would be safe and well looked after, which he was.
All his needs were catered for and he seemed to enjoy his stay there. He enjoyed the entertainment provided.

How likely would you be to recommend The Briars Residential and Care Ltd? Extremely Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 08 Apr 2018

Single bedrooms with ensuiteDementia/ElderlySensory Impairmen/tSocial Service/Private Funding

Awards / Recognitions

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Care Home Idol 2016

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