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Broadlands

Borrow Road, Oulton Broad, Lowestoft, Suffolk NR32 3PW
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Broadlands, Lowestoft
Broadlands, Lowestoft
Broadlands, Lowestoft

Broadlands care home in Oulton Broad, Lowestoft, is a charming care home rated Outstanding by the care industry regulator Care Quality Commission. The home is owned and operated by Greensleeves Care, a charitable organisation providing care for older people.

The care home offers hotel style accommodation and is situated in Lowestoft on the Norfolk Broads.

Staff provide care to meet individual residents' requirements and receive ongoing training in all aspects of...  

Care Provided by Broadlands

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Stroke
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,017 - £2,763£1,017 - £2,763

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Broadlands to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anne Maas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (43)

Broadlands Reviews (69)

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9.7

Broadlands has a Review Score of 9.7 (9.661) out of 10, based on 12 reviews in the last 2 years. Over all time Broadlands has 69 reviews.

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Review from Geoff W (Friend of Resident) published on 24 June 2016 Submitted via Postal Card
Overall Experience

This was the Queen's birthday party and one can only say what a wonderful afternoon it was. The food and presentation was second to none, the staff and helpers were so friendly and helpful, smiling faces everywhere, you couldn't ask for more, what a lovely afternoon, thank you. We visit our friend on a regular basis and the home is always very clean with a smiling welcome from all the staff. A credit to you all. Well done.

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Review from Gerald W (Friend of Resident) published on 21 June 2016 Submitted via Postal Card
Overall Experience

I have been visiting my friend at Broadlands for the past year and a half not knowing anything about care homes. Very impressed with everything I have seen. Nothing is a problem for the staff from manager, carers, kitchen staff, garden staff, maintenance and entertainments lady. These people make the home a happy home. I have never heard a bad word said anywhere in this home, there is only kind words for residents and visitors. If all your homes are as good as Broadlands , they must be good homes.

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Review from Tony S (Son-in-law of Resident) published on 20 June 2016 Submitted via Postal Card
Overall Experience

Communication between Broadlands and ourselves is good. Management and staff organise and assist at events, this is commendable and appreciated.

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Review from Christina R (Relative of Resident) published on 20 June 2016 Submitted via Postal Card
Overall Experience

Always take good care of my aunt. Always very welcoming. Always provide a variety of activities and provide a varied and tasteful menu choice. We feel happy our aunt lives there.

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Review from Stephanie W (Daughter-in-law of Resident) published on 17 June 2016 Submitted via Postal Card
Overall Experience

We have just had the most enjoyable Queens 90th Birthday celebration at Broadlands. As always we were well looked after and made very welcome. Broadlands always exceeds expectations and looks after everyone so well.

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Review from Elizabeth R (Daughter of Resident) published on 18 May 2016 Submitted via Postal Card
Overall Experience

My dad spent the last 2 years of his life at this wonderful residential home. The 12 months waiting list was well worth it. The care of the staff in all areas was outstanding. The beautiful gardens, activities and friendliness of the staff was outstanding. They even tried to get him back from hospital for the last week of his life. They couldn't have done more for him. He was so happy there and I would highly recommend the home.

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Review from Stephen B (Son of Resident) published on 25 March 2016 Submitted via Postal Card
Overall Experience
My mother and father have between them spent 5 and a half years at Broadlands Care Home. The staff have been excellent and very caring from the management to the carers, they have always been very attentive, kind and supportive. They have always communicated quickly and acted promptly when urgent medical attention was needed. Both our parents were treated with the utmost dignity and personal hygiene and cleanliness was always maintained to the highest standard.

The beautiful grounds, garden and facilities are first class and a real joy for the residents and visitors. I have no hesitation in recommending this wonderful care home to anyone considering full time care for older family members.

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Review from Tony (Son of Resident) published on 3 February 2016 Submitted via Postal Card
Overall Experience

My mother has been in Broadlands for four years and she has always been well cared for. The staff are all very pleasant and make everyone, both visiting and residents feel extremely welcome. There are plenty of activities for resident to take part in if they so wish. We are able to visit whenever we wish and also to stay for meals.

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Review from Pamela G (Resident / Service User) published on 1 February 2016 Submitted via Postal Card
Overall Experience

I have been in respite here for six months, mainly last year. The atmosphere is extremely good. The carers and rest of the team work together well. The food is good, the rooms have all the facilities required and I have been supported well in every aspect. The environment is beautiful, particularly the garden and I feel all opinions are considered and acted upon. I think the tick boxes tell you how impressed I am with the care and positive attitude here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 August 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 04 Dec 2025

    Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...

Upcoming Events

There are no upcoming events for Broadlands.

Awards / Recognitions (33)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Broadlands
  • 31 Jan 2025Recipient: Greensleeves Care

Accreditations

There are no accreditations posted yet for Broadlands.

Meet the Team (6)

Anne Maas
Anne MaasJob Title:Manager
Hi, I’m Anne and I have worked at Broadlands for 19 years, the last fourteen years as manager.
I have an extremely dedicated and committed team who all deliver person centred care. We work together in our residents’ home supporting them to “live the rest of their lives” to the full Each one of our residents’ is an individual and their wishes, choices and preferences are always respected. We offer a “home” for life.

My personal philosophy is that we are privileged to work in our residents’ “home” and look after our residents’ as we would our own family. Relatives and friends are always welcome. I am very approachable, along with the rest of my management team and we are always happy to help.

The best medicine is a smile and laughter, and you are always guaranteed that at Broadlands.

Sally
Sally Job Title:Deputy ManagerJoined: 2009

I started at Broadlands in August 2009 and feel my role has grown together with my special relationship with all our residents and families alike. Every day is a new day which brings some challenges but enables me to ensure the best care and support is given to our residents which enhances not only their health but also their wellbeing.

Helen
Helen Job Title:Senior Care AdministratorJoined: 2000

Broadlands has been a part of my busy life for nearly 20 years and has become part of my extended family. When not at Broadlands I am busy looking after my two children, teaching health and social care, playing hockey and socialising with friends.

Jo
Jo Job Title:AdministratorJoined: 2010

I hadn’t worked in a care home before coming to Broadlands, I find my role to be thoroughly fulfilling, and I wouldn’t want to work anywhere else. As each day finishes I know that I have made a difference in each and every one of our residents’ lives.

Beverley
Beverley Job Title:BookkeeperJoined: 2002

I have worked at Broadlands for 18 years and have seen many changes. The home has grown but it has never lost its family feel. I still say that it is not like coming to work but just visiting a friend, helping out and then going home. Outside of work, I love being around family and looking after my grandchildren.

Beryl
Beryl Job Title:CookJoined: 2000

I have worked at Broadlands for most of my working life. I love my role and I pride myself on our dining experience and person centred approach. I get to know all of our residents and cater for their individual needs and welcome them all into our home.

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