Review from Simon w (Son of Resident) published on 4 October 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was sent to Park Manor and she likes it there. The staff are very friendly and helpful and nice and when I go and see my mum I am always make welcome. And asked if I would like a drink. I go in the evening in the week. And at the weekends and the staff are always happy.
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Review from Heather C (Daughter of Resident) published on 29 November 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum became a resident at Park Manor Care Home in November 2016. Mum needed specialist care which we were unable to give but the manager and her amazing staff gave us comfort in knowing mum would be safe in their care. Each carer brings their own qualities to Park Manor resulting in an overall first-class
home. Residents are encouraged to join in with the activities in the communal lounge and meals are taken mostly together. Mum especially enjoyed the singalongs. As her dementia worsened Mum became more difficult but the carers took it all in their stride. By the time mum’s speech became jumbled and incoherent they knew what she liked to eat so made sure she still ate. Her personal care and dignity was never compromised, always clean and dressed in her favourite clothes. I will never be able to praise or thank the manager and her amazing staff enough. They made sure I never had to worry about my Mum. Their genuine care & dedication is outstanding and always with a smile. I can confidently recommend Park Manor.
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Review from Marilyn S (Daughter of Resident) published on 14 November 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother was admitted to Park Manor in 2016 with dementia. From the moment of admission, the care she received was second to none, and the reassurance given to me and my sister was very comforting. As her dementia worsened, she was at times very trying, but the staff treated her with the utmost respect
at all times. Even in her really bad times she was comforted and encouraged by lovely, kind, and dedicated staff. Mother passed away in September 2019 and her care right to the end was amazing. She was coaxed, cuddled, sung to, and had someone sit with her, holding her hand for untold hours, and always with a smile, and uncomplaining. The respect that was given to her even after her passing was brilliant. The carers are just that, they cared for us as well, always kind and understanding, explaining every step along the way, and with a bottomless teapot. We will never be able to thank them enough, but we feel very confident in recommending Park Manor to anyone considering care for a relative.
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Review from Tracey D (Daughter of Resident) published on 5 June 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was recently admitted to Park Manor for respite, I must admit I was very apprehensive, having read all the stuff in the media and on TV about care homes, but this place is amazing, staff and management are lovely and extremely professional, having had lots of years in the caring industry, the
manager has everything spot on, she is lovely, really friendly environment, it's like home from home, I can relax knowing mum is being cared for properly, so glad I was recommended this place, I'm able to visit my mum whenever I want with no set visiting times, which is always a good thing, thoroughly impressed.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
20 Dec 2019
Overall
Outstanding
Caring
Good
Effective
Good
Responsive
Outstanding
Safe
Good
Well-led
Outstanding
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Park Manor have?
There are 21 Single Rooms.
What are the Facilities & Services at Park Manor?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Park Manor to the centre of Ipswich?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park Manor to verify any information. View our terms and conditions. Park Manor has an Basic Service - more info.