Foxgrove Residential Home

We would like to thank all the staff for everything they do to make Mum feel happy, comfortable and well cared for.

We wouldn't hesitate to recommend Foxgrove.

The staff are a credit to you. Their empathy is lovely to see.

The home has a lovely garden area for residents to get out and sit in

Lovely care home with wonderful carers. My Mum is a different person since she has been a resident here. She is comfortable and happy and loves her carers. Always very well run, organised and food excellent.

Very happy with Foxgrove and thank them all for looking after our mum so well.

As a relative my experience of Foxgrove is a positive one. On every visit the welcome by the member of staff who opens the door is warm and friendly. Visiting several times a week for a couple of years now I feel comfortable visiting mum as if in her own home. Over this length of time the core care members of staff have stayed the same which has enabled mum and myself to build a good relationship with them. The staff are kind and supportive.

I will be leaving here today because I have had a wonderfull stay with all the staff taken care of me. The staff are very polite and have very good manners

The staff, day & night, are very helpful and caring, although one or two can be quite stern in some of their ways.

The facilities are a little tired but the care he has received has convinced him this is the place he would like to stay and if he is happy then I'm happy!

Staff are always friendly & supportive. My father is well looked after and happy. He is 92 this year & in a wheelchair.

My mother has been a resident for nearly 5 years. Despite the national shortage of carers and inevitably high turnover of staff, the home manages to maintain a strong core of sincere, carers. All staff from the kitchen to the carers, activities to the handyman, and the domestics all carry out their duties with the utmost care and respect. Answering the telephone at busy times can be a problem, and I think the laundry, and care of residents clothes needs a little more attention at times. Apart from that, we are very satisfied with the care and attention of the team.

Very caring staff. The building is older and very cosy. Food is excellent. The entertainment is wonderful and there is always something going on. Laundry Services could be improved. All residents needs catered for.

Most of the staff are friendly and approachable and all of them provide a good level of care. An answerphone or call diversion facility would be useful for family and friends when telephone calls are not answered.

All the staff went above and beyond their duties to make my mother as happy and comfortable as possible.

We really cannot express how truly thankful we are for the outstanding care received by mum. You went above and beyond to ensure she had the best quality of life and we will be forever grateful. You made us feel welcome and were responsible to our suggestions. You were professional and so caring. You showed mum such kindness and respect. When things got tough you were always on hand to make me a cuppa and reassured us. We couldn't have asked for more. Thank you.

My aunt was a resident from July 2022 (following a bad fall at her own home) until she died in December 2023 (aged 94). The care she received from the dedicated and friendly team could not have been better. Staff were fun, kind, patient and genuinely interested in my aunt’s life (which had been pretty full!). They were also very welcoming to visitors. I was particularly impressed by the care in her final week when the staff were so incredibly gentle, kind and respectful. It was obvious they were very fond of her and she them.

Foxgrove Residential Home sums up what a care home should be. My Mum spent the last 6 months of her life there. Foxgrove's staff treat their residents like family and genuinely care. My mum was so happy there and within 24 hours of living there said it felt like home. There are always activities for the residents to do if they want to, great food and beautiful surroundings. As my mum's health deteriorated and she approached her end of life, she was treated with genuine care and dignity until the end.

We cannot rate Foxgrove highly enough.

My mother moved into Foxgrove in September 2023 at the age of 99, finally admitting that she needed more help than was available to her in her own home. She quickly settled in and was soon joining in with the Scrabble, carpet bowls and exercise classes. She was even encouraged to start playing chess, not bad for a now-centenarian. She appreciated being cooked for and had nothing but good to say about the caring staff. When she sadly passed away in May, my family and I knew that she was in the right place, and we were treated with compassion and understanding by those same staff.

Overall, very good care. Staff are very accommodating and able and attentive.