MHA’s The Martins offers a truly unique setting, with a stunning cathedral just beyond its garden. The home provide residential and dementia care for 42 residents who enjoy the beauty and tranquillity of living next to a 1,000-year-old cathedral, complete with the sounds of bells and choirs, and direct access to the Abbey Gardens.
Vibrant and full of life throughout the seasons, the beautifully maintained grounds feature a charming summer...
MHA’s The Martins offers a truly unique setting, with a stunning cathedral just beyond its garden. The home provide residential and dementia care for 42 residents who enjoy the beauty and tranquillity of living next to a 1,000-year-old cathedral, complete with the sounds of bells and choirs, and direct access to the Abbey Gardens.
Vibrant and full of life throughout the seasons, the beautifully maintained grounds feature a charming summer house where residents and families can relax amid the soothing sounds of nature.
The home is supported by a compassionate care team and chaplain, who provides spiritual guidance for residents of all faiths. Life here is filled with unique and joyful experiences, from visits by Bambi the pony to rickshaw rides through Bury St Edmunds and lively ‘Bubbly Circus’ parties.
The Martins provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at The Martins are here to help.
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The price(s) shown are provided by the care home. Contact The Martins for full pricing details and T&Cs.
The Martins has a Review Score of 9.6 (9.610) out of 10, based on 12 reviews in the last 2 years.
Over all time The Martins has 46 reviews.
Dementia strips those with it of everything, but most obviously and affectingly of the ability to properly communicate and to...
Thank you!
Many thanks for taking the time to leave your review, it is very much appreciated, and I will ensure that it is passed on to the team. The impact that dementia has on loved ones is incredibly difficult and I am glad that you feel the staff here at The Martins are understanding, open and honest when talking to you. Your Mum is a delightful character, and we are all very fortunate to know her.
We have been delighted with my mother's care. The Martins is a beautiful, well-run home with excellent carers. She is as happy as she can be and we are very grateful.
We have been delighted with my mother's care. The Martins is a beautiful, well-run home with excellent carers. She is as happy as she can be and we are very grateful.
Many thanks for taking the time to leave this review and I will ensure that this is passed on to the Team. Your Mum has really settled well into The Martins and when attending resident meetings and asked about the meals here she is always very complimentary. She enjoys having many visitors and going out often, I am glad that she is happy.
My Dad has now been a resident of the home for the last 10 months and settled really well. The staff are kind, helpful and very considerate to his needs. He is now eating so much better than he was at home and enjoys the variety of meals on offer, tailored to his specific dietary needs, always...
My Dad has now been a resident of the home for the last 10 months and settled really well. The staff are kind, helpful and very considerate to his needs. He is now eating so much better than he was at home and enjoys the variety of meals on offer, tailored to his specific dietary needs, always being given a choice. He enjoys the variety of activities on offer and he very pleased that he is still able to take part in times of prayer and communion. The staff ensure the family are told should there be any medical issues such as falls/illness as soon as is practically possible. Any questions or concerns the family have are dealt with efficiently and as promptly as possible. The younger members of the family are always made welcome and appreciate time given to them by the staff when visiting great grandad.
Many thanks for taking the time to leave this review. I will ensure that it is passed on to the team. Your Dad has settled extremely well at The Martins and made new friends who he enjoys chatting and spending time with. We are all so very glad that he is happy and content living here.
I feel this is my home now. The staff are very caring and make sure you are always ok.
I feel this is my home now. The staff are very caring and make sure you are always ok.
Many thanks for taking the time to leave this review, I will ensure that it is passed on to the team. We are so pleased that you have settled and think of this as your home now, it is a pleasure to have you living at The Martins.
The Martins have made my mum feel at home. The staff and management are always helpful and have turned mums life around. So grateful for all their care and support.
The Martins have made my mum feel at home. The staff and management are always helpful and have turned mums life around. So grateful for all their care and support.
Many thanks for taking the time to leave this review, I will ensure that it is passed on to the team. Your mum has now settled in so well living at The Martins and she really enjoys joining in with the entertainment in the main lounge and it is a pleasure to see her enjoying life.
The home is well run in every aspect and in a perfect location.
The home is well run in every aspect and in a perfect location.
We are extremely lucky to be located where we are and have the amazing outlook and gardens to enjoy. It is important to us that everyone is welcomed to The Martins, and we are supported so well with friends and families who visit regularly.
The team have not only given the best care to my mother but also helped put our minds at rest in wanting to know our mother is cared for and happy. We...
The team have not only given the best care to my mother but also helped put our minds at rest in wanting to know our mother is cared for and happy. We would definitely recommend this as a place for your loved one to live in their later years.
Our aim is to enable our residents to live later life well and at times this can be challenging, however, your Mum has settled in so well and is always very happy and still enjoys a spot of...
Many thanks for taking the time to leave this review, I will ensure that this is passed on to the team.Our aim is to enable our residents to live later life well and at times this can be challenging, however, your Mum has settled in so well and is always very happy and still enjoys a spot of gardening. It is always difficult as a family to make that decision and we are so pleased that as a family that your minds are at rest.
Everyone was so thoughtful and thorough explaining everything to us surrounding his care....
My only slight concern is his laundry going missing even though we have labelled everything but usually if I ask this gets sorted quickly. Also, staff shortages over the summer. We would love Dad to get outside every day, even to just do a lap of the garden as he has always loved the outdoors but this is not realistically possible with staff numbers.
Many thanks for taking the time to leave a review and I will ensure that the team are made aware. Your Dad has settled in so well at The Martins and when I am walking around the home I always stop and have a chat with him, he is usually eating a packet of sweets that you have brought in. Your Dad...
Many thanks for taking the time to leave a review and I will ensure that the team are made aware. Your Dad has settled in so well at The Martins and when I am walking around the home I always stop and have a chat with him, he is usually eating a packet of sweets that you have brought in. Your Dad can access the garden independently and I will ensure that this is passed on to the team to offer him this daily. Laundry can be an issue at times, and I am pleased that this has been quickly resolved when you have asked, we are also working hard on recruitment to fill our vacant positions but do always ensure that if we are using Agency staff that they are familiar with the residents and the home.
When my mum arrived , she was not in a good state of health , her care has been amazing and we have all noticed how she has come on leaps and bounds , and refers to this as her home now which she loves , we were really worried about how she would settle in but the staff have all been amazing in...
When my mum arrived , she was not in a good state of health , her care has been amazing and we have all noticed how she has come on leaps and bounds , and refers to this as her home now which she loves , we were really worried about how she would settle in but the staff have all been amazing in looking after her and helping to become our mum again
Thank you very much for taking the time to leave this lovely review and I will ensure that the team are made aware. We are all so pleased how your Mum has settled in at The Martins and that she calls it home, she really has come on leaps and bounds with her health and mobility and is very happy and content; she is an amazing lady.
Awesome staff, professional and caring. I no longer worry about the safety of my Mother. My Mother is very happy and feels cared for by staff.
Staff are always welcoming and keep you updated all the time.
Awesome staff, professional and caring. I no longer worry about the safety of my Mother. My Mother is very happy and feels cared for by staff.
Staff are always welcoming and keep you updated all the time.
Many thanks for taking the time to leave a review. Your Mother has settled in so well at The Martins and it is lovely to see her so happy, and especially for your family to know that she is safe and cared for. I will ensure that I pass this on to the team.
I became a resident at The Martins in June 2025 after a sudden decline in health issues. From the day I came I have been able to settle quickly and am pleased that I chose this way of the full-time care I now need. My family are also pleased for me and I still have a lot of freedom to keep touch...
I became a resident at The Martins in June 2025 after a sudden decline in health issues. From the day I came I have been able to settle quickly and am pleased that I chose this way of the full-time care I now need. My family are also pleased for me and I still have a lot of freedom to keep touch with the wider world, friends and family. My only regret is poor internet connection (very poor).
Many thanks for taking the time to leave a review, I will ensure that this is passed on to the team. We are very glad that you settled quickly at The Martins and able to have kept your freedom and in touch with the wider world, including going out on your mobility scooter. We have recently had an upgrade in the internet and many apologies for it still being poor, I will look in to this.
My sister, a resident at The Martins, has gone through a difficult time over the past year with her ongoing dementia. Her behaviour became progressively more challenging towards both staff and other residents, ending in a reportable safeguarding incident. With a high degree of internal staff...
My sister, a resident at The Martins, has gone through a difficult time over the past year with her ongoing dementia. Her behaviour became progressively more challenging towards both staff and other residents, ending in a reportable safeguarding incident. With a high degree of internal staff professionalism and help from the team at Dementia Intensive Support Team and the GP, she is now so much more content, and is living in a much calmer and controlled way. I cannot speak highly enough of the empathetic and caring way that The Martin's Team helped her through a very difficult time
Many thanks for taking the time to leave this kind and honest review, it is much appreciated, and I will ensure that it is passed on to the team and the health care professionals involved. It has been a difficult time for your sister since moving into the Martins, however, we are happy that she is now content and settled.
Very satisfied with the way my aunt has been treated. She seems very happy with everything and especially the carers and we couldn't be happier knowing she is safe and well.
Very satisfied with the way my aunt has been treated. She seems very happy with everything and especially the carers and we couldn't be happier knowing she is safe and well.
Many thanks for taking the time to leave this review it is much appreciated, and I will ensure that it is passed on to the team. Your aunt has settled in very well she is a joy to care for, it is always a pleasure to chat with her and nice to see her so happy.
We were worried about her living there, but she is so happy, she likes it better than her house, she likes all the staff and the people that live there. She is so relaxed as she is not living on her own and she has nothing to worry about now, we are very welcome when we come to visit her.
We were worried about her living there, but she is so happy, she likes it better than her house, she likes all the staff and the people that live there. She is so relaxed as she is not living on her own and she has nothing to worry about now, we are very welcome when we come to visit her.
Many thanks for taking the time to leave this review, it is much appreciated and I will ensure that it is passed on to the team. We are so pleased at how well your relative has settled in at The Martins and I speak on behalf of the team that she is a pleasure to care for; it is wonderful to hear that she is so happy and relaxed.
I asked my mum-in-law today 14/02/24 what she thinks of The Martins and her words are "smashing!" We have no concerns regarding the care, food, hygiene, carers, and communication is second to none. She is so well looked after she loves being here. The staff go the extra mile to look after her.
I asked my mum-in-law today 14/02/24 what she thinks of The Martins and her words are "smashing!" We have no concerns regarding the care, food, hygiene, carers, and communication is second to none. She is so well looked after she loves being here. The staff go the extra mile to look after her.
Many thanks for taking the time to leave a review, we are so very glad that your mother-in-law is comfortable and happy here; she is a pleasure to care for. I will ensure that this is passed on to the team that work so very hard.
The Martins is a lovely venue with reliable caring staff and totally trust them to provide an excellent level of care for my friend as well as emotional support. The staff are friendly and competent.
The Martins is a lovely venue with reliable caring staff and totally trust them to provide an excellent level of care for my friend as well as emotional support. The staff are friendly and competent.
Many thanks for taking the time to leave this review, I will ensure that it is passed on to the team. Your friend has settled in so well at The Martins and has made lots of new friends. I know that she looks forward to your visits especially when she goes out to have her pamper days.
Very satisfied with the care.
Very satisfied with the care.
Many thanks for taking the time to complete this review, I will ensure this is passed on to the team. We enjoy you visiting your dear wife and seeing what pleasure you both get from sitting in the beautiful gardens here.
I last visited my mum at The Martins in March and April this year as I travel from the United States. I have been amazed at the dedication and professionalism of the staff. I have seen my mum have terrible days, not knowing where she is or what is going on; your staff are there every step of the...
I will be back in October and November and I cannot wait to resume my visits and talk with the staff about my mum. Please continue to excel and lead the way.
Many thanks for taking the time to complete this review. Your mum is a pleasure to care for and has settled very well into the home, she particularly enjoys sitting in the lounge watching the world go by. I will ensure that your comments are passed onto the team, and we very much look forward to your visit later this year.
The care team and leadership display a positive and compassionate attitude and genuinely demonstrate care and companionship when carrying out their duties. I am...
The care team and leadership display a positive and compassionate attitude and genuinely demonstrate care and companionship when carrying out their duties. I am pleased that they allow and encourage independent thought and choice for my cousin as often as possible while managing her care needs with skill.
Thank you for your review; it is always lovely to hear that resident's family members are delighted and have positive words of encouragement for the whole team here at The Martins. I will pass on the comments to the team so that they know just how appreciative you are of their hard work, compassion, and commitment.
There is a hairdresser...
I know it’s not always an easy decision when a member of your family needs that next step up into a residential or care home, but I can honestly say I have no hesitation whatsoever in highly recommending this home to anyone.
Thank you for this lovely and heartwarming review and recommendation, I will pass on to the team and continue to thank them for their commitment and hard work.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
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With a career in care spanning over 25 years, Melanie McGarr is the home manager at MHA The Martins. Mel brings a wealth of experience and dedication...
With a career in care spanning over 25 years, Melanie McGarr is the home manager at MHA The Martins. Mel brings a wealth of experience and dedication to supporting others, having begun her journey working for 18 years in a secure environment with adults living with learning difficulties and challenging behaviour, before changing her focus to older people’s care.
Joining MHA at a sister home, Mel spent 7 years progressing from Senior Care Assistant to Deputy Home Manager. From the outset, her goal was to become a Home Manager, and in January 2023, she was offered the opportunity on secondment to lead The Martins, a role made permanent the following year.
Passionate about helping residents live later life well, she approaches her role with warmth, commitment, and resilience. She recognises that while the role has its challenges, it is also deeply rewarding, and she feels fortunate to be able to make a positive difference every day.
The care home lists weekly fees per person between £1,478 and £1,794 for residential care and between £1,794 and £2,111 for residential dementia care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
There are 42 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Martins to verify any information. View our terms and conditions. The Martins has an Enhanced Service -what an Enhanced Service includes.