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The Martins

Vinefields, Bury St Edmunds, Suffolk IP33 1YA
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The Martins, Bury St Edmunds
The Martins, Bury St Edmunds
The Martins, Bury St Edmunds

MHA’s The Martins offers a truly unique setting, with a stunning cathedral just beyond its garden. The home provide residential and dementia care for 42 residents who enjoy the beauty and tranquillity of living next to a 1,000-year-old cathedral, complete with the sounds of bells and choirs, and direct access to the Abbey Gardens.

Vibrant and full of life throughout the seasons, the beautifully maintained grounds feature a charming summer...  

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Care Provided by The Martins

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,478 - £1,794N/A
Residential Dementia Care£1,794 - £2,111N/A

Contact The Martins to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (42)

The Martins Reviews (46)

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9.6

The Martins has a Review Score of 9.6 (9.610) out of 10, based on 12 reviews in the last 2 years. Over all time The Martins has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from A F (Daughter of Resident) published on 14 August 2017 Submitted via Postal Card
Overall Experience
My mother arrived in January of this year.
We moved her from her own home which was isolated and hard to find the 24-hour care we needed for her.
We were full of trepidation but she has settled far better than we could have hoped.
She loves the community life of The Martins' - the singing and socialising in particular.

Staff are wonderful with her and she glows!

Reply from Liz Fleming, Home Manager at The Martins
Thank you for your lovely feedback regarding The Martins.
I am so pleased that your Mother is glowing!
I will ensure that your feedback is shared with our team.

Thank you.

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Review from C W (Resident / Service User) published on 26 May 2017 Submitted via Postal Card
Overall Experience

I am well cared for and nothing seems too much trouble for the staff. I had lived independently for many years and although difficult at first I settled in quite quickly thanks to the very comfortable facilities and the wonderful staff at The Martins.

Reply from Liz Fleming, Home Manager at The Martins

Thank you for taking the time to tell us about your experience at The Martins. I am so pleased that you are well cared for and have now settled in well. I will share you feedback with the staff team. Thank you.

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Review from Vanessa T (Daughter of Resident) published on 28 December 2016 Submitted via Postal Card
Overall Experience

My mother was a resident for 18 months from March 2015 to 19th November 2016. She was well enough to choose her care home and she enjoyed 18 months of wonderful happy care during that time. The staff were wonderful and treated all their residents with individuality and so much thought for their needs. The activities were well executed and every visit I made to my mother were so happy.

Reply from Liz Fleming, Home Manager at The Martins

Thank you for taking the time to tell us about your experience of The Martins. I am so pleased to hear that your Mother had a wonderful 18 months at the Martins. I will ensure that your feedback is shared with our staff team.

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Review from Malcolm B (Son of Resident) published on 15 July 2016 Submitted via Postal Card
Overall Experience

My mother's needs have been catered for and as her condition has declined the home has been very pro-active in responding. They have liaised brilliantly with the doctor's surgery and hospital. In fact they have 'forced' the hospital services to be more helpful. The staff have been excellent and respond well to my mother and we have always been treated with courtesy and in a most friendly, welcoming and helpful manner.

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Review from Suzi (Daughter of Resident) published on 23 May 2016 Submitted via Postal Card
Overall Experience

The carers dealing with my mother are always exceptionally professional. They have infinite patience, however frustrating my mother becomes. I have nothing but admiration for them. When speaking to mum they are always positive and encouraged in an effort to encourage her to live as full and satisfying life as she can. I am also pleased with the fact that carers and management are generally free to speak to me at short notice. A very friendly and welcoming environment.

Reply from Liz Fleming, Home Manager at The Martins

Thank you for your kinds comments regarding The Martins. It is great to hear your feedback about the exceptional team we have at The Martins and that they encourage your Mum to continue to live a full and satisfying life. Your feedback is important to us and I will ensure that it shared with the team. Thank you.

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Review from M H (Daughter of Resident) published on 23 March 2016 Submitted via Postal Card
Overall Experience

We visited many care home in our search for a "new family" to support us care for mum. As soon as we entered The Martins we were welcomed by caring, friendly staff who were genuinely interested in hearing about mum. We could see happy and active residents and the atmosphere was relaxed and has a "warmth". Mum is now resident and has settled well to a new part of the country and to a new situation she did not expect to find herself in, that is due to the care, professional and support of everyone who works there.

Reply from Liz Fleming, Home Manager at The Martins

Thank you for taking the time to feedback your experience of The Martins. I am so pleased to hear that the atmosphere at the Home as been happy and relaxed with the staff taking the time to get to know you and your Mum. I will ensure that your comments are shared with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 October 2022
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

There are no upcoming events for The Martins.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for The Martins.

Meet the Team (1)

Melanie McGarr
Melanie McGarrJob Title:Care Home ManagerJoined: 2018

With a career in care spanning over 25 years, Melanie McGarr is the home manager at MHA The Martins. Mel brings a wealth of experience and dedication to supporting others, having begun her journey working for 18 years in a secure environment with adults living with learning difficulties and challenging behaviour, before changing her focus to older people’s care.

Joining MHA at a sister home, Mel spent 7 years progressing from Senior Care Assistant to Deputy Home Manager. From the outset, her goal was to become a Home Manager, and in January 2023, she was offered the opportunity on secondment to lead The Martins, a role made permanent the following year.

Passionate about helping residents live later life well, she approaches her role with warmth, commitment, and resilience. She recognises that while the role has its challenges, it is also deeply rewarding, and she feels fortunate to be able to make a positive difference every day.

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