






MHA’s The Martins offers a truly unique setting, with a stunning cathedral just beyond its garden. The home provide residential and dementia care for 42 residents who enjoy the beauty and tranquillity of living next to a 1,000-year-old cathedral, complete with the sounds of bells and choirs, and direct access to the Abbey Gardens.
Vibrant and full of life throughout the seasons, the beautifully maintained grounds feature a charming summer...
MHA’s The Martins offers a truly unique setting, with a stunning cathedral just beyond its garden. The home provide residential and dementia care for 42 residents who enjoy the beauty and tranquillity of living next to a 1,000-year-old cathedral, complete with the sounds of bells and choirs, and direct access to the Abbey Gardens.
Vibrant and full of life throughout the seasons, the beautifully maintained grounds feature a charming summer house where residents and families can relax amid the soothing sounds of nature.
The home is supported by a compassionate care team and chaplain, who provides spiritual guidance for residents of all faiths. Life here is filled with unique and joyful experiences, from visits by Bambi the pony to rickshaw rides through Bury St Edmunds and lively ‘Bubbly Circus’ parties.
The Martins provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at The Martins are here to help.
Care Provided by The Martins
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact The Martins to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Martins for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (42)
The Martins Reviews (46)
The Martins has a Review Score of 9.6 (9.610) out of 10, based on 12 reviews in the last 2 years.
Over all time The Martins has 46 reviews.
We moved her from her own home which was isolated and hard to find the 24-hour care we needed for her.
We were full of trepidation but she has settled far better than we could have hoped.
She loves the community life of The Martins' - the singing and...
We moved her from her own home which was isolated and hard to find the 24-hour care we needed for her.
We were full of trepidation but she has settled far better than we could have hoped.
She loves the community life of The Martins' - the singing and socialising in particular.
Staff are wonderful with her and she glows!
I am so pleased that your Mother is glowing!
I will ensure that your feedback is shared with our team.
Thank you.
I am well cared for and nothing seems too much trouble for the staff. I had lived independently for many years and although difficult at first I settled in quite quickly thanks to the very comfortable facilities and the wonderful staff at The Martins.
I am well cared for and nothing seems too much trouble for the staff. I had lived independently for many years and although difficult at first I settled in quite quickly thanks to the very comfortable facilities and the wonderful staff at The Martins.
Thank you for taking the time to tell us about your experience at The Martins. I am so pleased that you are well cared for and have now settled in well. I will share you feedback with the staff team. Thank you.
My mother was a resident for 18 months from March 2015 to 19th November 2016. She was well enough to choose her care home and she enjoyed 18 months of wonderful happy care during that time. The staff were wonderful and treated all their residents with individuality and so much thought for their...
My mother was a resident for 18 months from March 2015 to 19th November 2016. She was well enough to choose her care home and she enjoyed 18 months of wonderful happy care during that time. The staff were wonderful and treated all their residents with individuality and so much thought for their needs. The activities were well executed and every visit I made to my mother were so happy.
Thank you for taking the time to tell us about your experience of The Martins. I am so pleased to hear that your Mother had a wonderful 18 months at the Martins. I will ensure that your feedback is shared with our staff team.
My mother's needs have been catered for and as her condition has declined the home has been very pro-active in responding. They have liaised brilliantly with the doctor's surgery and hospital. In fact they have 'forced' the hospital services to be more helpful. The staff have been excellent and...
My mother's needs have been catered for and as her condition has declined the home has been very pro-active in responding. They have liaised brilliantly with the doctor's surgery and hospital. In fact they have 'forced' the hospital services to be more helpful. The staff have been excellent and respond well to my mother and we have always been treated with courtesy and in a most friendly, welcoming and helpful manner.
The carers dealing with my mother are always exceptionally professional. They have infinite patience, however frustrating my mother becomes. I have nothing but admiration for them. When speaking to mum they are always positive and encouraged in an effort to encourage her to live as full and...
The carers dealing with my mother are always exceptionally professional. They have infinite patience, however frustrating my mother becomes. I have nothing but admiration for them. When speaking to mum they are always positive and encouraged in an effort to encourage her to live as full and satisfying life as she can. I am also pleased with the fact that carers and management are generally free to speak to me at short notice. A very friendly and welcoming environment.
Thank you for your kinds comments regarding The Martins. It is great to hear your feedback about the exceptional team we have at The Martins and that they encourage your Mum to continue to live a full and satisfying life. Your feedback is important to us and I will ensure that it shared with the team. Thank you.
We visited many care home in our search for a "new family" to support us care for mum. As soon as we entered The Martins we were welcomed by caring, friendly staff who were genuinely interested in hearing about mum. We could see happy and active residents and the atmosphere was relaxed and has a...
We visited many care home in our search for a "new family" to support us care for mum. As soon as we entered The Martins we were welcomed by caring, friendly staff who were genuinely interested in hearing about mum. We could see happy and active residents and the atmosphere was relaxed and has a "warmth". Mum is now resident and has settled well to a new part of the country and to a new situation she did not expect to find herself in, that is due to the care, professional and support of everyone who works there.
Thank you for taking the time to feedback your experience of The Martins. I am so pleased to hear that the atmosphere at the Home as been happy and relaxed with the staff taking the time to get to know you and your Mum. I will ensure that your comments are shared with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 October 2022Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for The Martins.
Accreditations
There are no accreditations posted yet for The Martins.
Meet the Team (1)

With a career in care spanning over 25 years, Melanie McGarr is the home manager at MHA The Martins. Mel brings a wealth of experience and dedication...
With a career in care spanning over 25 years, Melanie McGarr is the home manager at MHA The Martins. Mel brings a wealth of experience and dedication to supporting others, having begun her journey working for 18 years in a secure environment with adults living with learning difficulties and challenging behaviour, before changing her focus to older people’s care.
Joining MHA at a sister home, Mel spent 7 years progressing from Senior Care Assistant to Deputy Home Manager. From the outset, her goal was to become a Home Manager, and in January 2023, she was offered the opportunity on secondment to lead The Martins, a role made permanent the following year.
Passionate about helping residents live later life well, she approaches her role with warmth, commitment, and resilience. She recognises that while the role has its challenges, it is also deeply rewarding, and she feels fortunate to be able to make a positive difference every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Martins to verify any information. View our terms and conditions. The Martins has an Enhanced Service -what an Enhanced Service includes.