MHA’s The Martins offers a truly unique setting, with a stunning cathedral just beyond its garden. The home provide residential and dementia care for 42 residents who enjoy the beauty and tranquillity of living next to a 1,000-year-old cathedral, complete with the sounds of bells and choirs, and direct access to the Abbey Gardens.
Vibrant and full of life throughout the seasons, the beautifully maintained grounds feature a charming summer...
MHA’s The Martins offers a truly unique setting, with a stunning cathedral just beyond its garden. The home provide residential and dementia care for 42 residents who enjoy the beauty and tranquillity of living next to a 1,000-year-old cathedral, complete with the sounds of bells and choirs, and direct access to the Abbey Gardens.
Vibrant and full of life throughout the seasons, the beautifully maintained grounds feature a charming summer house where residents and families can relax amid the soothing sounds of nature.
The home is supported by a compassionate care team and chaplain, who provides spiritual guidance for residents of all faiths. Life here is filled with unique and joyful experiences, from visits by Bambi the pony to rickshaw rides through Bury St Edmunds and lively ‘Bubbly Circus’ parties.
The Martins provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at The Martins are here to help.
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The price(s) shown are provided by the care home. Contact The Martins for full pricing details and T&Cs.
The Martins has a Review Score of 9.6 (9.610) out of 10, based on 12 reviews in the last 2 years.
Over all time The Martins has 46 reviews.
Mum moved in during September and...
Most of all, The Martins gives us peace of mind. We were very lucky that Mum was able to join their ‘family.’
I am very glad that your Mum enjoyed her recent birthday, she is a joy to sit and chat with, and I always hear her having a good conversation with the hairdresser, when she visits.
Was greeted very well by all the employees I met, which were quite a few, during the lunch hour period. Was very impressed with all the staff taking care of everyone and helping them to the dining room. I was also asked if I wanted to join my mother for lunch which was very gracious and a surprise...
Was greeted very well by all the employees I met, which were quite a few, during the lunch hour period. Was very impressed with all the staff taking care of everyone and helping them to the dining room. I was also asked if I wanted to join my mother for lunch which was very gracious and a surprise as I hadn’t made prior plans. Also impressed with the cleanliness of all the rooms I saw. Very nice place for my mother during these trying times of her having dementia.
Your mum has settled in very well at The Martins and enjoys reading her newspaper in the mornings, it is a privilege to care for her.
Keep up the great work all!
Keep up the great work all!
We are really pleased how well your mum has settled into The Martins and she is a joy to care for.
Her hair and nails look very nice and she is proud to show me. Her personal care is excellent. She has a good rapport with the staff who treat her...
Her hair and nails look very nice and she is proud to show me. Her personal care is excellent. She has a good rapport with the staff who treat her with respect and dignity. She loves flowers that I bring and with help, she puts them into a vase. She loves word searching with staff who help her do jigsaws as well. She likes to check if the other residents are OK and asks them if they are alright. They are a small group and I think that suits Mum better, as she knows who everyone is and has become fond of them. Her diet is good and she has been assessed for a zimmer which was quickly acquired for her. I feel she is being looked after in a lovely, kind and familiar way by a professional team, who are approachable and help in any way. I feel I can speak to staff about anything at all, if I had any worries. A lovely, homely atmosphere.
Thank you so much for this wonderful review. I will ensure it is shared with the team.
The moment I stepped into The Martins, I knew it was the right home for my mum. It has the most lovely ambience. The staff went truly above and beyond in the care of my mum. So when I needed to find a place for my husband, who has Alzheimer's, The Martins was the obvious choice. They made the whole...
The moment I stepped into The Martins, I knew it was the right home for my mum. It has the most lovely ambience. The staff went truly above and beyond in the care of my mum. So when I needed to find a place for my husband, who has Alzheimer's, The Martins was the obvious choice. They made the whole process so easy both for me and my husband. He is happy and content, and it's a huge relief to me, to know he is getting the best possible care. The staff are so kind and caring and have been a huge support to me personally.
I visited a number of care homes but was most impressed by the staff and facilities The...
I cannot speak more highly about the quality standards The Martins offers.
Thank you so much for your review. It is the support of yourself and our other families that have helped us all get through this.
The Martins is a care home where the Christian values of respect, dignity and friendship are lived on a daily basis. The staff and residents work together to create an atmosphere, which is homely. The home is managed very well under the leadership of the manager and deputy manager. There are...
The Martins have a good group of volunteers who go in on a regular basis to visit, lead games and organise fundraising events. All in all, a lovely home with a great atmosphere.
Thank you very much for your lovely review, and thank you for the amazing support you have given to the residents and staff throughout this very challenging year.
My mum moved into The Martins in January 2019 and has been very happy and very well looked after. The whole team have a very caring attitude and have worked extra hard to keep the residents safe during these difficult times.
My mum moved into The Martins in January 2019 and has been very happy and very well looked after. The whole team have a very caring attitude and have worked extra hard to keep the residents safe during these difficult times.
Thank you so much for your lovely review; we look forward to seeing you and the family again soon.
The kindness and care Mum receives are exceptional. The warmth of the team and the support for the whole family is wonderful. The rooms are lovely, the views beautiful. Mum enjoys the food and friendships. A place to enjoy and feel at home. The staff are just so lovely, full of kindness. In a year...
The kindness and care Mum receives are exceptional. The warmth of the team and the support for the whole family is wonderful. The rooms are lovely, the views beautiful. Mum enjoys the food and friendships. A place to enjoy and feel at home. The staff are just so lovely, full of kindness. In a year of such Covid challenges, the team's dedication and smiles never waiver. The communication to the family and the sense of community is brilliant. I cannot praise the whole team enough.
The building is well-designed. Both the common areas and the individual residents' rooms are light and...
The building is well-designed. Both the common areas and the individual residents' rooms are light and pleasantly furnished. There is a good-sized garden which is easily accessible by the residents.
Thank you so much for your lovely comments. Your Mum takes great pleasure being in the garden and could teach us all a thing or two about gardening. I will pass your comments onto the staff.
From the first moment, The Martins has felt like a real home, and we...
On top of all that, my mum has received excellent pastoral care from our wonderful chaplain.
Thank you so much for your lovely words; the whole team will be uplifted. We are very much looking forward to us all being together again.
My mum has only been at The Martins a few weeks, but the care she has received has been outstanding. She has settled in so quickly, and that is due to the care and attention she has received from the amazing staff. Management has been amazing at helping us get Mum in as quickly as possible and...
Mum loved her room overlooking the garden and with the view of the cathedral in the background. I cannot thank the staff enough for helping settle mum and making it a home from home.
Thank you for your very kind words; your mum has settled in so well, it is lovely to see. I will pass your review on to the staff as it always lifts our spirits.
My mother has been in The Martins for over 8-years now, and throughout that time, has been looked after brilliantly. Nothing is too much trouble for the staff, and they care for Mum as though she were their own. It feels like a big family. When Mum came out of the hospital, having had a stroke, the...
My mother has been in The Martins for over 8-years now, and throughout that time, has been looked after brilliantly. Nothing is too much trouble for the staff, and they care for Mum as though she were their own. It feels like a big family. When Mum came out of the hospital, having had a stroke, the welcome and care she received were second to none. Her physical needs are catered for with dignity and care, and her meals are adapted for her swallowing difficulties, and yet everything still looks and tastes appetizing. During the Covid pandemic, the staff have worked tirelessly to keep the residents safe and well, and I cannot praise them enough. I am so pleased we chose The Martins for Mum, and I would recommend them to everyone.
Thank you so much for your very kind words; it is we who are privileged to be part of your Mum’s life. Thank you for your continued support during these very challenging times.
This is an amazing well run care home! The standards and quality of management are exemplary. I would not hesitate to recommend it! They lead an excellent team. They were the first care home in the area to get the residents vaccinated for Covid. Keep up the good work!
This is an amazing well run care home! The standards and quality of management are exemplary. I would not hesitate to recommend it! They lead an excellent team. They were the first care home in the area to get the residents vaccinated for Covid. Keep up the good work!
Thank you so much for your very kind words. I would like to personally thank you for your continued support of the home during these extremely challenging times. I will be sharing this with the team as I know it will lift their spirits.
My mother has been in The Martins for 2 months now, she was very upset to start with, but she has settled down nicely now. It's a pleasure to go and visit her, the staff are brilliant, always ready to help. 13 members of the family went for dinner on Mother's Day. What a lovely meal, you couldn't...
My mother has been in The Martins for 2 months now, she was very upset to start with, but she has settled down nicely now. It's a pleasure to go and visit her, the staff are brilliant, always ready to help. 13 members of the family went for dinner on Mother's Day. What a lovely meal, you couldn't fault it everyone is so friendly and it's so clean and never smells. Obviously, we were all very upset the day we took Mum in. The manager and the chaplain were so lovely and caring we feel we can go to them anytime.
Recently renovated and very well maintained.
Recently renovated and very well maintained.
I moved my sister to The Martins in February 2018. She has settled in very well and enjoys many of the daily options of interest that are available to her. The Martins is an excellent care home in every respect and I can't praise it highly enough. Truly superb - staff, care, food, everything!
I moved my sister to The Martins in February 2018. She has settled in very well and enjoys many of the daily options of interest that are available to her. The Martins is an excellent care home in every respect and I can't praise it highly enough. Truly superb - staff, care, food, everything!
The opportunity to discuss the ongoing relevance of existing care plan and to make appropriate amendments is very much appreciated.
The opportunity to discuss the ongoing relevance of existing care plan and to make appropriate amendments is very much appreciated.
This became more and more obvious as her needs progressed towards the end of her life when she did not want to go to hospital and was able to stay in her room. The staff made sure that...
I felt confident that she was well looked after and grateful for the support given to my whole family. Thank you.
After his passing, the...
After his passing, the staff were brilliant and kept all the family fully informed during this sad time.
I would like to take this opportunity to thank all the staff (I could mention names but I'm worried I will miss someone) at The Martins for the care they gave my father during the short time he was there.I cannot praise the staff enough and would recommend The Martins to anybody who was thinking of taking advantage of this facility.
Thank you for your feedback regarding The Martins. Please accept my sincere condolences on the passing away of your father. Your comments regarding our staff team are very much appreciated and I will ensure that these are shared with the team.
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With a career in care spanning over 25 years, Melanie McGarr is the home manager at MHA The Martins. Mel brings a wealth of experience and dedication...
With a career in care spanning over 25 years, Melanie McGarr is the home manager at MHA The Martins. Mel brings a wealth of experience and dedication to supporting others, having begun her journey working for 18 years in a secure environment with adults living with learning difficulties and challenging behaviour, before changing her focus to older people’s care.
Joining MHA at a sister home, Mel spent 7 years progressing from Senior Care Assistant to Deputy Home Manager. From the outset, her goal was to become a Home Manager, and in January 2023, she was offered the opportunity on secondment to lead The Martins, a role made permanent the following year.
Passionate about helping residents live later life well, she approaches her role with warmth, commitment, and resilience. She recognises that while the role has its challenges, it is also deeply rewarding, and she feels fortunate to be able to make a positive difference every day.
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