Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 25 Service Users
A privilege to see genuine care in action.M B(Next of Kin)
Mum has now been at Maynell for nearly 6 and a half years, she remains settled, happy and contC C(Son of Resident/Service User)
I know I can call on any of the wonderful staff for help and advice, at any time.Beryl S(Daughter of Resident/Service User)
A privilege to see genuine care in action.M B(Next of Kin)
Mum has now been at Maynell for nearly 6 and a half years, she remains settled, happy and contC C(Son of Resident/Service User)
I know I can call on any of the wonderful staff for help and advice, at any time.Beryl S(Daughter of Resident/Service User)
Maynell House is ideally located in a delightful residential part of Old Felixstowe, just a short distance from the town centre and all its shops and amenities. Maynell House has a beautifully landscaped 2 acre garden, filled with mature trees and carefully tended lawns offering a variety of interesting surroundings and places to rest. There are many short walks in the vicinity and the sea and cliffs are nearby.
This late...
Maynell House is ideally located in a delightful residential part of Old Felixstowe, just a short distance from the town centre and all its shops and amenities. Maynell House has a beautifully landscaped 2 acre garden, filled with mature trees and carefully tended lawns offering a variety of interesting surroundings and places to rest. There are many short walks in the vicinity and the sea and cliffs are nearby.
This late Victorian building was formerly the Felixstowe College, and has been sympathetically refurbished to retain original wooden panelled features, creating a superb home with a real difference. Maynell House has inviting lounges where residents can relax or socialise. Bedrooms have en-suite facilities, television and telephone access. All rooms are fully furnished, however, residents are encouraged to bring items of furniture and personal possessions with them so that their room can be a true 'home from home'.
Maynell House provides a high standard of residential care.
Care staff are trained to the highest standards and chosen not only for their skills, but also for their warmth, friendliness and caring attitude. Staff are available constantly to provide professional care that respects the rights and dignity of the individual.
Residents are assessed on a regular basis to ensure their needs are fully met. Appointments can be made with a visiting optician, dentist, and chiropodist. Maynell House has an in-house hairdressing salon that provides all the usual services plus manicures and hand massages. Catering staff provide delicious meals and snacks throughout the day, special diets can of course be catered for.
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Care Provided by Maynell House
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Maynell House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Maynell House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Maynell HouseUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 5:00 PM)We look forward to show you the available areas of the home. A senior member of our staff or manager will facilitate the tour, and if you haven't received a brochure in the post before the viewing, we will provide one during the tour. You will have access to all areas of the home, including the gardens, bedrooms, and communal areas. Please do not hesitate to book your tour today to see the property first-hand.
Remote Tours of Maynell HouseUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 5:00 PM)We offer remote tours via Zoom, Skype or Facetime. You will have access to all areas of the home, including the bedrooms, gardens and communal areas. Please contact us to schedule a virtual tour.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Rebecca Bewley (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (1)
Maynell House Reviews (58)
9.4
Maynell House has a Review Score of 9.4 (9.367) out of 10, based on 11 reviews in the last 2 years.
Over all time Maynell House has 58 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Maynell House
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Review from Tim W (Son-in-law of Resident) published on 11 January 2023 Submitted via Website•
Overall Experience
We moved my mother-in-law to Maynell House in October. Unfortunately, she passed away at the beginning of January 2023.
Although she was only there for a short time, it was the best move we could have made as she was looked after so well from day one.
Although she was only there for a short time, it was the best move we could have made as she was looked after so well from day one.
She was kept clean and safe, stimulated with...
We moved my mother-in-law to Maynell House in October. Unfortunately, she passed away at the beginning of January 2023.
Although she was only there for a short time, it was the best move we could have made as she was looked after so well from day one.
She was kept clean and safe, stimulated with various activities and entertainment, and even had days out in the home minibus.
All staff and management were caring and professional at all times.
Although she was only there for a short time, it was the best move we could have made as she was looked after so well from day one.
She was kept clean and safe, stimulated with various activities and entertainment, and even had days out in the home minibus.
All staff and management were caring and professional at all times.
It is a great consolation to know she spent her last few months in such a lovely place.
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you for your lovely review, we are so sorry that we only got to know your mother-in-law for such a short time, she was a lovely lady, and it was our pleasure to care for her.
Review from Diana R (Friend of Resident) published on 19 July 2022 Submitted via Postal Review Card•
Overall Experience
This care home is what it says - a home where good care is given. I have found everything absolutely superb. My friend has not participated in any activities so far but from the choices I have seen offered, I wouldn't mind being there myself!
Thank you to all the staff and management.
This care home is what it says - a home where good care is given. I have found everything absolutely superb. My friend has not participated in any activities so far but from the choices I have seen offered, I wouldn't mind being there myself!
Thank you to all the staff and management.
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you for your lovely review, I am sure given time that our resident will start to join in with the activities the home has to offer.
Review from Garrie G (Son of Resident) published on 19 July 2022 Submitted via Postal Review Card•
Overall Experience
Maynell House has been, and remains, the best place for Mum's care. The staff are to be praised for the day-to-day work, their empathy for Mum and me, their attention to Mum's needs, her comfort and her overall care.
During COVID, everyone did their utmost to keep communication open, keep us up to...
Maynell House has been, and remains, the best place for Mum's care. The staff are to be praised for the day-to-day work, their empathy for Mum and me, their attention to Mum's needs, her comfort and her overall care.
During COVID, everyone did their utmost to keep communication open, keep us up to date with Mum's health and emotional needs. They were firm but fair about COVID restrictions and to adjust to 'normal'.
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you Garrie for your lovely review of our home and the staff, I will pass your comments on to the staff.
Review from Wendy D (Niece of Resident) published on 22 June 2022 Submitted via Postal Review Card•
Overall Experience
My aunt is beru happy at Maynell House. The best thing, she says, is the people. She says they can't do enough for her. She enjoys trips out and the garden. The staff have been patient and thoughtful. Thank you!
My aunt is beru happy at Maynell House. The best thing, she says, is the people. She says they can't do enough for her. She enjoys trips out and the garden. The staff have been patient and thoughtful. Thank you!
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you for the lovely review, we are so pleased your aunt is happy and settled with us.
Review from M B (Next of Kin) published on 28 June 2021 Submitted via Website•
Overall Experience
A privilege to see genuine care in action. Every single member of the team has been kind, caring, cheerful, helpful, informative, responsive and respectful. I cannot thank or praise them enough. Outstanding care that gives us hope for the future. Well done to all the team, we are so pleased to have...
A privilege to see genuine care in action. Every single member of the team has been kind, caring, cheerful, helpful, informative, responsive and respectful. I cannot thank or praise them enough. Outstanding care that gives us hope for the future. Well done to all the team, we are so pleased to have found you!
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you so much for your lovely review, as the manager, I feel incredibly proud when my team receives such lovely comments.
Review from Anthony H (Brother-in-law of Resident) published on 30 March 2021 Submitted via Postal Review Card•
Overall Experience
We are very happy with the care and attention given to the resident, particularly in these difficult COVID pandemic times when the staff have been most helpful and considerate at all times.
We are very happy with the care and attention given to the resident, particularly in these difficult COVID pandemic times when the staff have been most helpful and considerate at all times.
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you for your kind words and lovely review. The staff take pride in delivering a high standard of care.
Review from C C (Son of Resident) published on 29 March 2021 Submitted via Postal Review Card•
Overall Experience
Mum has now been at Maynell for nearly 6 and a half years, she remains settled, happy and continues to praise the staff.
During this past year, especially with Covid restrictions, the staff have kept me informed about Mum and her health and enabled me to visit her in accordance with...
Mum has now been at Maynell for nearly 6 and a half years, she remains settled, happy and continues to praise the staff.
During this past year, especially with Covid restrictions, the staff have kept me informed about Mum and her health and enabled me to visit her in accordance with Government/local authority guiding. I acknowledge how difficult this has been and throughout the staff have been excellent, always chatty, friendly, smiling etc even though they have themselves been at risk.
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you for your kind and positive comments, the staff and management thank you for your support.
Review from Helen (Daughter of Resident) published on 11 December 2020 Submitted via Website•
Overall Experience
Mum entered Maynell during lockdown and sadly became very ill. The staff were very caring and supportive to Mum. Always friendly and helpful when I visited. Maynell has a good range of activities for the residents and the garden is just beautiful. We were welcomed into the home to visit Mum in her...
Mum entered Maynell during lockdown and sadly became very ill. The staff were very caring and supportive to Mum. Always friendly and helpful when I visited. Maynell has a good range of activities for the residents and the garden is just beautiful. We were welcomed into the home to visit Mum in her last days. Her charming room was clean and tidy. The staff were very hard-working, kind, and compassionate. We are all very grateful to the fabulous staff at Maynell for looking after our Mum.
↩Reply from Leanne Greeves, Home Manager at Maynell House
Thank you for your lovely review, I have passed this onto the staff
Review from Beryl S (Daughter of Resident) published on 4 August 2020 Submitted via Postal Review Card•
Overall Experience
My mum was very unwell and the compassion all the staff had was excellent. The care is outstanding and I know I can call on any of the wonderful staff for help and advice, at any time. The care and welfare of the residents is always first on the staffs' list of priorities. My mum has been here a...
My mum was very unwell and the compassion all the staff had was excellent. The care is outstanding and I know I can call on any of the wonderful staff for help and advice, at any time. The care and welfare of the residents is always first on the staffs' list of priorities. My mum has been here a long time and I would not want her to be anywhere else. All the staff have become friends, not just carers.
Review from Angela A (Daughter of Resident) published on 4 August 2020 Submitted via Postal Review Card•
Overall Experience
My mum is in this care home and is very happy there. She is very well taken care of which is very reassuring for my sister and I. Peace of mind is a great thing and we have that with Mum there. When we arrive at the home to see Mum, the staff are always very happy and helpful. I would recommend...
My mum is in this care home and is very happy there. She is very well taken care of which is very reassuring for my sister and I. Peace of mind is a great thing and we have that with Mum there. When we arrive at the home to see Mum, the staff are always very happy and helpful. I would recommend this happy care home.
Review from M T (Resident / Service User) published on 27 March 2020 Submitted via Postal Review Card•
Overall Experience
Look after me very well.
Look after me very well.
Review from L M (Daughter of Resident) published on 26 March 2020 Submitted via Postal Review Card•
Overall Experience
Always appears to be a happy place.
Always appears to be a happy place.
Review from C R (Resident / Service User) published on 24 March 2020 Submitted via Postal Review Card•
Overall Experience
I am very happy here, all staff are helpful.
I am very happy here, all staff are helpful.
Review from S H (Friend of Resident) published on 23 September 2019 Submitted via Postal Review Card•
Overall Experience
All the staff are good and friendly. The resident I visit sometimes gets frustrated when she asks something of the staff and they don't get back to her. She is very understanding that the staff are busy but feels that they don't communicate to the right person. The resident has poor eyesight and...
All the staff are good and friendly. The resident I visit sometimes gets frustrated when she asks something of the staff and they don't get back to her. She is very understanding that the staff are busy but feels that they don't communicate to the right person. The resident has poor eyesight and can't always say who she has spoken to.
It would be good practise for whoever is entering her room to say their name but overall, the care from the staff is good.
Review from Janice H (Sister of Resident) published on 10 September 2019 Submitted via Postal Review Card•
Overall Experience
Wonderful and caring environment. Staff are friendly and supportive. My sister is a resident and is treated with dignity. They take time to speak with her and get to know her. She enjoys the activities. She feels safe and secure in the home. The room is clean and comfortable, definite value for...
Wonderful and caring environment. Staff are friendly and supportive. My sister is a resident and is treated with dignity. They take time to speak with her and get to know her. She enjoys the activities. She feels safe and secure in the home. The room is clean and comfortable, definite value for money.
↩Reply from Magda Kurdziel, Home Manager at Maynell House
Thank you so much for your lovely review. I will pass this to all the team at Maynell House.
Review from Rick B (Grandson of Resident) published on 9 September 2019 Submitted via Postal Review Card•
Overall Experience
Excellent and very caring, doing just everything very well. The support my nan gets is exceptional. Great staff.
Excellent and very caring, doing just everything very well. The support my nan gets is exceptional. Great staff.
↩Reply from Magda Kurdziel, Home Manager at Maynell House
Thank you for your lovely review, I will pass this to the team at Maynell.
Review from S S (Granddaughter of Resident) published on 9 September 2019 Submitted via Postal Review Card•
Overall Experience
My gran has settled in well and been well looked after - staff are very attentive and caring. I would recommend Maynell to friends or family.
My gran has settled in well and been well looked after - staff are very attentive and caring. I would recommend Maynell to friends or family.
↩Reply from Magda Kurdziel, Home Manager at Maynell House
Thank you for your lovely review, I will pass this to my team.
Review from Norman B (Grandson of Resident) published on 19 December 2018 Submitted via Postal Review Card•
Overall Experience
Every time I visit my Grandmother I feel that she is being cared for very well in a safe and secure environment.
Every time I visit my Grandmother I feel that she is being cared for very well in a safe and secure environment.
Review from Paul P (Son of Resident) published on 5 November 2018 Submitted via Postal Review Card•
Overall Experience
When my father has hospital appointments and NHS transport is unavailable the care home ensures other transport as he is wheelchair bound and has very poor eyesight. Invites to events eg., summer fete, Christmas part etc. Nice gardens outside space. Residents have trips out in the minibus,...
When my father has hospital appointments and NHS transport is unavailable the care home ensures other transport as he is wheelchair bound and has very poor eyesight. Invites to events eg., summer fete, Christmas part etc. Nice gardens outside space. Residents have trips out in the minibus, sometimes go out for a meal. Very happy with the care and support and always made welcome.
Review from M M (Granddaughter of Resident) published on 30 October 2018 Submitted via Postal Review Card•
Overall Experience
The staff are all very helpful and caring.
The staff are all very helpful and caring.
↩Reply from Magda Kurdziel, Home Manager at Maynell House
Thanks for taking the time to share your opinion on Maynell House. Our care staff will be delighted to learn about your high praise towards the care provided. We pride ourselves in providing the highest quality standards for all of our residents. However, we are extremely sorry that you have faced...
Thanks for taking the time to share your opinion on Maynell House. Our care staff will be delighted to learn about your high praise towards the care provided. We pride ourselves in providing the highest quality standards for all of our residents. However, we are extremely sorry that you have faced some difficulties with regards to our facilities. We hope you will give us the opportunity to discuss these with you. Please do not hesitate to meet with me on your next visit or call me on 01394 272731.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
News
- 10 Mar 2026
At Maynell House in Felixstowe, few stories are as inspiring as that of Gordon Lucas. Known for his remarkable aviation career and unforgettable record?breaking flight. Today, he enjoys a peaceful...
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
Upcoming Events
There are no upcoming events for Maynell House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Maynell House.
Meet the Team (2)
Rebecca BewelyJob Title Home ManagerJoined 2026
I’m proud to lead a team that creates a warm, safe and welcoming home. Our staff are local, we work closely together and always go the extra mile for...
I’m proud to lead a team that creates a warm, safe and welcoming home. Our staff are local, we work closely together and always go the extra mile for our residents. I’m passionate about supporting people to live their best lives — listening to their individual needs and giving them choice in what they do and how they live each day. I’ve worked in care for many years, hold my Level 5 in Adult Residential Care and Registered Manager’s Award, and I’m currently studying towards my Level 7.
Jane SouthernwoodJob Title Administrator
“I decided to work at Healthcare Homes as I had been working in domiciliary care locally and wished to continue in care, without the travelling. I...
“I decided to work at Healthcare Homes as I had been working in domiciliary care locally and wished to continue in care, without the travelling. I applied for a care assistant role at Maynell House and due to my previous experience in admin, I’d been offered the admin post at both Foxgrove and Maynell! My favourite part of working in a residential home is working with so many different people, residents, family members, staff, and healthcare professionals. Every day is different and that’s my favourite part.”
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