Mellish House Residential Home

Very caring towards the residents.

Absolutely can not fault the home at all. The staff are amazing and so caring. The food is 2nd to none,well done the chefs! My uncle is settled and his room is lovely and kept spotlessly clean by the great domestic staff. Nothing but praise for such a lovely care home. A difficult decision to make at the time but can't fault the place.

It was with great sadness that we realised we could no longer care for my mother ourselves, and that she needed a team to keep her safe and well. Mellish House creates a warm, homely and cheerful environment absolutely appropriate for dementia sufferers. Staff are kind and patient with all, and very willing to help visitors when they come to see their loved ones. The chef takes pride in his work; residents have a choice of meals that are extremely well prepared. Kind and thoughtful activities are arranged for all. Staff are easy to approach, and I have complete confidence in my mother's care.

I am pleased to say I truly did. I have been able to see Dad every week and have met so many kind, caring, and professional staff who ensure that all Dad's needs are met. I am deeply grateful to each and every one of them. Thank you.

Bridget's dementia was complex, requiring a loving, dignified and dedicated staff to support her and keeping family informed and reassured at all times. All Mellish House staff go above and beyond without exception to ensure a happy, warm, clean and inviting environment with many stimulating activities to suit all tastes and needs, including music, garden and general socialising. Good food provided at all times, and when offered to me found it difficult not to accept! Positives all round and to be recommended. A big thank you to all involved!

My Mum has lived at Mellish House for a few years now. She settled in remarkably quickly. The dementia nurse I had contact with during the first couple of years was extremely caring and knowledgeable and everyone at the home always keeps me well informed. Mum appears happy on visits and it is very easy to visit her whenever we like. There are always plenty of staff around.

Over the years that my wife has been in Mellish House, she has been looked after very well. When possible, she was taken out when the weather was good and would be out in the garden. My wife always liked music, so from time to time, a singer would come to Mellish. It may be a silly thing to say, but all the staff are very caring. From my point it was good that I could visit anytime, that we were able to celebrate our anniversary, and that my wife was being looked after well.

All good

My experience with the home has been care caring and a lovely place to visit. The staff and carers made the home into a beautiful caring place.

Always a friendly welcome from staff. My mum is usually in the lounge during visits. Mum is clean, clothing clean, Mum always sitting well. Mum given a choice of meals which were colourful and looked appetising. Staff always spoke to my mum in a dignified friendly way. As a carer, myself (my career) I always felt total confidence in the staff and management. Thank you Mellish House.

I would like to say thank you and praise all the staff who cared so compassionately for her and myself when I visited, you really are an amazing group of people led by the lovely manager. Thank you for making the most difficult couple of years bearable.

My mum has been a resident at Mellish House for 18 months. During this time my mum was happy and settled, we watched her become one of the Mellish family with every staff member making her feel special and all our family members welcome at any time. Mum was shown care and kindness at the highest level and staff went above and beyond their duties. As a family, we felt relaxed and comfortable when there but more importantly knew mum was well looked after when we were not. This gave us the time for our own lives which made seeing Mum and joyful time. Staff kept us informed of any changes and acted quickly when it was necessary. Mum always said she did not want to go into a home and we struggled with the decision but from day one we knew Mellish was the safest place for her and it soon became her home. When Mum died, the staff cared for Mum and us, something I will never forget. Mellish House is a special place with very special people in it, I will be forever thankful.

In November, myself and her son attended a dementia awareness course, it was fantastic. So informative and the lady was so knowledgable.

From the moment of my first visit to see my brother, I was treated with courtesy and efficiency by all staff. My brother, during his first week here, has been looked after to the highest standards. His room is very tidy, his clothes were soon taken and marked for laundry purposes together with his personal possessions. The food is first-class and very healthy and nutritious. I cannot express my appreciation more highly than I have. What fantastic staff you have.

Outstanding team with many long-term members and superb care management people. My Dad, who had mixed dementia stayed at Mellish for respite care in 2023 and moved there permanently when we could no longer cope at home. Despite being largely blind and deaf, he was happy there thanks to the attentive care of the staff who made sure he was clean, comfortable, warm and well-fed, and that he had some company every day. Whenever I had concerns, the team addressed them promptly and completely, giving me complete confidence in their care.

Very good care. Well looked after. Food lovely.

The care at Mellish House has been second to none in every aspect. It is a great relief to us (the family) that my husband is so well looked after. The staff are amazing and nothing is too much bother. They are all very well trained and are all approachable and friendly. Theirs is not an easy job. I thank you all for giving us peace of mind.

Caring for people with dementia requires so much patience and mental resilience. The Mellish House staff demonstrated this in abundance the whole eight years that our dad was in their care. They are always kind and humourous, which was one of my dad's qualities. I'm sure in different circumstances he would have been shaking the hand of every carer and thanking them for their care.

The staff here are an absolute godsend, they are all very caring with their patients and also with families. My mum loved the girls here. Very happy my mum was here.

I have now visited my brother four times since his admission eight weeks ago. I have found visiting very emotional but I am so impressed by the care he is given. Feel the staff are dedicated to their job and so gratifying knowing the length of time they have been employed at the home.